WM Client Operations - KYC Specialist, Associate

The Asset and Wealth Management Client Operations (WMCO) team plays a pivotal role in the process of welcoming and retaining clients across the Global Private Bank & JP Morgan Wealth Management businesses. Our Global Team comprised of over 1,200 employees is committed to delivering a seamless and first-in-class client experience through the initial onboarding of new accounts and all post-onboarding account maintenance events, while leveraging innovative and scalable capabilities within a risk-focused framework.

Job summary

As a Know Your Customer (KYC) Specialist within the Asset Wealth Management (AWM) Client Operations team, you will play a pivotal role in our client due diligence process and KYC program. Your responsibilities will include closely collaborating with the front office team and their clients to gather and authenticate the necessary information for the due diligence process before account opening. Additionally, you will liaise with the risk and controls organization teams responsible for escalation management, updating policies and standards, and acting as the primary contact for regulators.

Job responsibilities:

• Partner with client-facing teams to gather, review, and input required AML/KYC information and legal documentation.
• Ensure KYC information is accurate to meet production targets while maintaining low error rates.
• Facilitate client due diligence while coordinating with other stakeholders for review and approval.
• Discuss and escalate complex issues related to client types, structures, and AML risks with Compliance partners.
• Review data integrity and perform quality checks on new and existing KYC profiles.
• Identify opportunities to improve processes and tools through engagement with transformation partners.

Required qualifications, skills, and capabilities:

• At least 3 years of experience with in a financial services, operational or compliance fields
• Prior experience in Account opening, AML &/or KYC, Client Onboarding and/or documentation analysis experience
• Ability to get up to speed quickly with new or unfamiliar subject matter
• Strong client focus and ability to partner with various internal groups and client coverage

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Please note this role is not eligible for employer immigration sponsorship.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.