WMS Administrator (US Remote)

What you'll do

• Serve as a focal point, superuser, and subject matter expert for all site users.
• Manage local WMS user setup and authorization maintenance
• Serve as the first line of support and primary triage resource for any WMS issues reported by the local operations team.
• Analyze, extract, remove, and manipulate data using SQL (structured query language).
• Responsible for Ad Hoc reports requested by Operations
• Document and communicate problem resolutions
• Perform QA testing for WMS enhancements
• Provide off-shift hours support on nights/weekends (as required).

What you bring to the table

• Degree in Computer Science, Supply Chain, Operations Management, Industrial Engineering, or similar strongly preferred
• Experience with an enterprise WMS, preferably HighJump Warehouse Advantage 
• Experience in warehouse business processes
• Proficient with SQL 
• Capable of managing and executing day-to-day responsibilities as well as user questions/issues as they occur
• Ability to act as a liaison between operations and technical team members
• Detail-oriented and excellent analytical skills.
• Strong verbal and written skills to communicate with all levels of the organization
• Ability to work independently as well as in a team setting.
• Ability to write and maintain system documentation and user instructions

Bonus if you have

• Strong Operational experience with the WMS HighJump Warehouse Advantage and a perspective on how users interact with the system
• Deep understanding of the different components leveraged by the Warehouse Management System, including Receiving, Put-away, Inventory, Picking, Packing, and Shipping processes in the Distribution Center
• Able to conduct investigations, make adjustments, troubleshoot problems.
• Knowledge of Advantage Architect and Webwise Page Editor

What we can offer you

• Generous Paid Time Off (Flex Program)
• Competitive Pay & Stock Options
• Fullscript’s 401k program for financial health
• Workplace Wellness Program
• Training budget and company-wide learning initiatives
• Discount on Fullscript catalog of products