Workplace Experience Specialist

About Kueski

At Kueski, we're dedicated to improving the financial lives of people in Mexico. Since 2012, we've been the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for our innovative financial services. Our flagship product, Kueski Pay, provides seamless payment solutions for both online and in-store transactions, establishing itself as the preferred option for a quarter of Mexico's top e-commerce merchants. Notably, we were the first to introduce BNPL on Amazon Mexico.

We're a tech company with a culture geared toward innovation, collaboration, and impact, fostering a strong, diverse, and inclusive company culture. In 2023, Kueski was recognized as the top BNPL platform by Fintech Breakthrough and earned the title of one of Mexico's most ethical companies from AMITAI. Additionally, we ranked as one of the Best Companies for Female Talent by EFY.

Purpose

The Workplace Experience Specialist is responsible for creating and maintaining a positive, engaging, productive, and unique work environment. This role focuses on enhancing the company culture and overall employee experience by managing office amenities, coordinating fun events, and fostering a culture of collaboration and teamwork.

Key Responsabilities

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Office Environment:

• Ensure the office environment is welcoming, fun, comfortable, and conducive to team interaction and productivity
• Oversee the design and layout of office spaces to optimize functionality and aesthetics
• Manage office amenities, including food & beverages, kitchen supplies, lounge areas, and recreational facilities




Culture & Communication:

• Promote a positive workplace culture aligned with the company's values and mission
• Organize fun and inclusive activities including social events, team-building activities, and wellness programs
• Develop and maintain novel, interesting, and engaging internal communication channels




Event & Facilities Management:

• Manage event budgets and coordinate with vendors and service providers
• Oversee the maintenance and upkeep of the office premises
• Coordinate with building management and external vendors for repairs, cleaning, and other services
• Ensure compliance with health and safety regulations




Technology and Tools:

• Implement and manage technology solutions that enhance the workplace experience, such as collaboration tools and office management software
• Coordinate with IT support for any technical issues or improvements

Position Requirements

• Experience in a similar role, such as Office Manager, in a startup environment
• Ability to foster a fun, creative, positive, and inclusive work environment
• Strong organizational and project management skills
• Excellent communication and interpersonal skills
• Creative and innovative thinker who generates and builds on ideas when interacting with team members
• Detail-oriented and proactive
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Professional and positive attitude

You’ll love working at Kueski because

• We have a mission-driven culture focused on customer value, teamwork, humility, and integrity. 
• Everyone is expected to have role clarity, career growth, and a personal development plan. Feedback and recognition is embedded in our company processes, systems, and practices. 
• We ensure competitive salary, medical insurance, and wellbeing through ample and flexible time off as well as mental healthcare benefits. Everyone is an owner and eligible for competitive stock options with a company poised for success. 
• We´re committed to building an inclusive and diverse team and we know this leads to incredible work.

Kueski: Where talent excellence improves Mexican lives

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