Jobs at 3Pillar Global

Q: What is it like to work at 3Pillar Global?

The culture prioritizes autonomy, continuous learning, and impact. Employees often work on cross‑functional teams, participate in hackathons, and receive structured career development plans. Remote‑first policies mean you can work from anywhere while staying connected through weekly virtual stand‑ups.

Q: What types of positions are available at 3Pillar Global?

Open roles span software engineering (frontend, backend, full stack), data science and analytics, DevOps and cloud operations, product management, UX/UI design, solution architecture, and technical consulting. Senior and leadership tracks also exist for experienced practitioners.

Q: How can I stand out as an applicant?

Tailor your résumé to highlight measurable project outcomes, showcase a portfolio of code or product demos, and quantify contributions (e.g., reduced deployment time by 30%). Emphasize experience with agile practices, cloud platforms (AWS, Azure, GCP), and data‑driven decision making. Follow up with a concise thank‑you note that references a specific discussion point from the interview.

SOC Supervisor

Company: Global Guardian

Location: Charlotte, NC

Posted Apr 27, 2024

Company Overview At Global Guardian client safety and satisfaction are their top priorities Global Guardian is a provider of worldclass security solutions customtailored to the individual needs of its global client base They offer a comprehensive and integrated suite of bestinclass security emergency and medical services that help clients identify and mitigate the risks of traveling and doing business both overseas and domestically Solutions and services include personnel location sharing and monitoring emergency response security and transportation support intelligence and due diligence medical support medical evacuation emergency and custom aviation cyber security and video surveillance monitoring Global Guardians Operations Center outside Washington DC and security teams in over 130 countries give clients peace of mind in knowing that no matter where they are in the world Global Guardian stands ready to support quickly 24 7 365 Position Overview Global Guardians Asset Security Division is seeking an enthusiastic individual for Security Operations Center Operator role to join our fastpaced Charlotte NC office The Security Operations Center Supervisor will cross train in the Video monitoring Intrusion detection FA and Asset Tracking We are looking for a team member who is extremely efficient and wants to grow with us Job Responsibilities <ul><li>Dispatch local authorities when necessary<li> <li>Able to handle lifesaving situations utilizing event driven Artificial Intelligence<li> <li>Respond to events and alarms for Video Monitoring Intrusion detection FA and Asset Tracking<li> <li>Conduct site guard tours and immediate response to panic alarms<li> <li>Maintain uptodate knowledge of and adherence to site protocols<li> <li>Maintain accurate records of all incidents and prepare incident reports for any events<li> <li>Be able to lead and guide operators on shift to meet company and monitoring expections<li> <ul> Experience Requirements <ul><li>Previous experience in a monitoring or dispatch center REQUIRED<li> <li>13 years experience in the security industry preferred<li> <li>Military and or security background preferred<li> <li>Proficient in Microsoft Office<li> <li>Excellent organizational skills with high attention to detail<li> <li>Ability to multitask and has a strong work ethic<li> <li>Excellent oral and written communication skills<li> <li>Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other corporate team members and operational team members<li> <li>Have a strong sense of ownership and willingness to take charge of a situation<li> <li>Strong organizational skills <li> <ul>Fulltime positions available 1st shift 7a3p 2nd shift 3p11p 3rd shift 11p7a US applicants Global Guardian is an equal opportunity employer It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information If you need reasonable accommodation with the application process please call 18003812761 or contact us at email protected

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Senior React Native Developer

Company: 3Pillar Global

Location: Remote

Posted Apr 27, 2024

We are 3PILLAR GLOBAL We build breakthrough software products that power digital businesses We are an innovative product development partner whose solutions drive rapid revenue market share and customer growth for industry leaders in Software and SaaS Media and Publishing Information Services and Retail Our key differentiator is our Product Mindset Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindsets core values Minimize Time to Value Solve For Need and Excel at Change Our teams apply this mindset to build digital products that are customerfacing and revenuegenerating Our businessminded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond RESPONSIBILITIES <ul><li>Work on the mobile application from healthcare area that helps with clinical studies <li> <li>The mobile application is not stable now and needs rework while adding new functionality There will be a lot of challenging and fun work<li> <li>Work as a part of an international team of 56 RN engineers<li> <li>Daily communication with Tech Lead from US at the client´ s side<li> <li>Daily collaboration with colleagues from India<li> <ul>REQUIREMENTS <ul><li>MUST HAVE <li> <li>Bachelors degree in Computer ScienceComputer Engineeringrelated field or equivalent experience<li> <li>Professional software engineering experience working on multidiscipline teams<li> <li>Experience in React Native and its core principles and indepth knowledge of JavaScript CSS SASS HTML and frontend languages including UI development practices to create AndroidiOS mobile apps<li> <li>Experience using ReduxStrong verbal and written communication skills<li> <li>NICE TO HAVE <li> <li>Experience working with both native platforms Android Java and iOS ObjC or Swift preferred<li> <li>Experience working with REST APIs and GraphQL nice to have<li> <li>AWS or other Cloud Platforms experience preferred<li> <ul>BENEFITS <ul><li>Flexible working hours<li> <li>Work from home allowance<li> <li>Work from home or from the office Brno Olomouc Ostrava<li> <li>Petfriendly office 🐶🐢 familyfriendly office<li> <li>An extra week of holiday 25 daysyear<li> <li>Extra time to compensate public holidays on weekends<li> <li>Company devices<li> <li>Wellbeing program<li> <li>Free refreshments water coffee tea milk available in the office<li> <li>Meal allowance<li> <li>Employee tariff discounts for employees family members and friends<li> <li>Teambuilding activities<li> <li>You can use a company 3D printer<li> <li>Training and qualification opportunities<li> <li>Better price for Multisport Card<li> <li>Business trips<li> LIRemote <ul>

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Registrar Advisor

Company: Adtalem Global Education

Location: USA

Posted Apr 27, 2024

<h2> Company Description <h2> About American University of the Caribbean School of Medicine American University of the Caribbean School of Medicine AUC an Adtalem Global Education institution is committed to training tomorrows physicians through international learning experiences a diverse learning community and an emphasis on social accountability and engagement AUC is one of the most established medical schools in the Caribbean and focuses on community collaboration to benefit the health and wellbeing of the local communities while enhancing the student learning experience With campuses located in Sint Maarten and the United Kingdom AUC has graduated more than 7500 students and is accredited by the Accreditation Commission on Colleges of Medicine Visit aucmededu for more information and follow on Twitter Instagram Facebook and LinkedIn Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote <h2> Job Description <h2> The Registrar Advisor is responsible for counseling students regarding University policies and procedures related to enrollment records and registration grades USMLE registration and processing graduation and providing excellent customer service to internal and external customers Also responsible for processing a high volume of student information through the Banner student information system and RightNow CRM All of these responsibilities require a high degree of accuracy and attention to detail and a moderate level of independent judgment and discretion Responsibilities <ul> <li> Answers phone calls and responds to and resolves incidents utilizing various proprietary software such as a student information system imaging systems customer relationship management software or other related software eg Banner Salesforce ImageNow DocuSign <li> <li> Counsels students regarding University policies and procedures regarding enrollment records and registration and provides excellent customer service <li> <li> Performs degree audits which involves the review of a students academic records to ensure that the student has met all requirements for the degree Tracks degree audit status and updates students record in Banner when degree is awarded <li> <li> Communicates with student regarding the status of graduation application and degree audit and counsels them regarding any outstanding requirements or issues Receives processes and mails diplomas to students <li> <li> Grades Medical Clinical evaluations as they are received from affiliate and nonaffiliate hospitals and posts the grades in Banner and other associated softwarestudent information system <li> <li> Analyzes affiliate transcripts and evaluations for students and posts courses and grades in Banner <li> <li> Processes reinstatement applications leaves of absences dismissals and withdrawals in Banner which involves interpreting and applying University policies and communicating decisions to students <li> <li> Updates Medical amp Clinical students statuses in Banner per weekly and periodic reports and sends proactive notifications to students regarding status changes <li> <li> Enters NBME Comprehensive Exam and USMLE Step scores in Banner as they are received <li> <li> Processes ECFMG Form for Medical Clinical students and certifies them on EMSWP <li> <li> Participates in bimonthly enrollment reporting process <li> <li> Analyzes data from Banner and other sources and reports current and historical enrollment information on a studentbystudent basis Requires a high degree of attention to detail and accuracy <li> <li> Processes student letters of intent and mails them to third parties per students requests <li> <li> Calculates and tracks student grade point averages and class ranks and they move into the Clinical curriculum <li> <li> Processes transcripts for Medical and Clinical students as necessary <li> <li> Registers students in Banner <li> <li> Completes other projects and duties as assigned by the Associate Registrar andor University Registrar <li> <li> Performs other duties as assigned <li> <li> Complies with all policies and standards <li> <ul> Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote <ul> <li> HYBRID If you reside within 50 miles of Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is hybrid requiring office presence three days a week Tue Wed Thu with the rest of the workweek spent working from home <li> <li> REMOTE If you live over 50 miles from Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is remote However occasional office visits may be required based on business needs with advance communication for such requests <li> <ul> <h2> Qualifications <h2> <ul> <li> Bachelors Degree Required <li> <li> 1 Minimum of years of customer service experience Required and <li> <li> Higher education experience preferably in an enrollment or records setting Registrar or Admissions Strongly Preferred <li> <li> Familiarity with Registrar best practices related to degree auditing and other records and registration policies and procedures Strongly Preferred <li> <li> Strong verbal and written communication skills problemsolving skills attention to detail and accuracy are required <li> <li> Ability to make decisions independently and work with minimal supervision <li> <li> Must be a quick learner in a fastpaced office environment <li> <li> Strong customer service skills required <li> <li> Strong computer skills including experience with MS Office and database applications <li> <li> Knowledge of student information systems preferably Banner a plus <li> <ul> <h2> Additional Information <h2> In support of the pay transparency laws enacted across the country the expected pay range for this position is between $1665 and $2736 per hour Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits Adtalem offers a robust suite of benefits including <ul> <li> Health dental vision life and disability insurance <li> <li> 401k Retirement Program + 6 employer match <li> <li> 15 Days of Paid Vacation Days each Calendar Year <li> <li> 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit httpscareersadtalemcombenefits <li> <ul> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation

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Academic Support Advisor I

Company: Adtalem Global Education

Location: USA

Posted Apr 27, 2024

<h2> Company Description <h2> About Chamberlain University Chamberlain University an Adtalem Global Education institution continues to raise the standard of nursing and healthcare education through a growing community of over 100000 alumni who are making an impact in their communities around the world Chamberlain has the largest school of nursing in the US and is the leading grantor of Bachelor of Science in Nursing BSN degrees to underrepresented minority students in the country The university is committed to addressing the national nursing shortage through the development of innovative programs to ensure nurses are practice ready as they step into the workforce Chamberlain is comprised of the College of Nursing with online and campusbased programs and the College of Health Professions offering a variety of bachelors masters doctoral and certificate programs Chamberlain University is accredited by the Higher Learning Commission Visit chamberlainedu for more information and follow on Twitter Instagram Facebook and LinkedIn <h2> Job Description <h2> Opportunity at a Glance The Academic Support Advisor I role is responsible for promoting student success through accurate and responsive advisement in the areas of academics registration persistence and the student experience Advisors are responsible for building a supportive environment that assists students to achieve their education goals by providing excellent customer service while identifying student needs and mentoring students to resolve potential academic issues Advisors will also work closely with other university support teams to ensure that student inquiries are addressed in a timely and effective manner The Academic Support Advisor I role functions as a role model for our TEACH values and fosters a culture of Chamberlain CARE consistent with our mission vision and purpose Responsibilities <ul> <li> Assist students with appropriate course registration and ensure students understand degree and practicum application requirements as applicable per program <li> <li> Advocate for the advising needs of students that contribute to their successful enrollment engagement and completion of their educational goals <li> <li> Advise students on university policies and procedures program requirements and related academic matters <li> <li> Closely monitor students to proactively identify atrisk scenarios and identify opportunities to develop implement measure and improve academic success strategies <li> <li> Utilize appropriate systems and student data to confirm and track accurate enrollment persistence and graduation information for students in their assigned programcampus locations andor by assisting multiple programcampus locations based on enrollment needs Documents all interactions in the appropriate institutional systems <li> <li> Coach students to explore alternatives to overcome barriers to persistence or graduation and makes appropriate resource referrals when necessary <li> <li> Maintain a thorough understanding of all academic programs policies and procedures including institutional policies federal and state regulations Complies with applicable federal and state <li> <li> Promote student selfservice tools during advising interactions <li> <li> Assist and engage students through a variety of communication This may include virtual video advising inbound student calls and proactive outreach to students to deliver a positive resolution <li> <li> Identify opportunities and solutions that improve current methods and actively participate in the change of a constantly evolving organization <li> <li> Collaborate with other departments and functional areas to deliver an optimal student <li> <ul> <h2> Qualifications <h2> <ul> <li> Bachelors Degree Required <li> <li> Mandated Workings hours Required <ul> <li> TuesdayFriday 11AM8PM CST or PST <li> <li> Saturday 8AM5PM CST or PST <li> <li> Off Monday and Sunday <li> <li> There hours are NOT rotational or subject to change <li> <ul> <li> <li> 1+ year of experience in Higher Education Required <li> <li> Outstanding customer service skills with 1+ years of customer service academic advising or related experience required <li> <li> High level of interpersonal communication and problemsolving skills <li> <li> Ability to work independently as well as function as part of a team <li> <li> Must be a selfstarter with the ability to prioritize effectively <li> <li> PC skills in Microsoft Office internet applications and database Experience with Student Information Systems a plus <li> <ul> <h2> Additional Information <h2> In support of the pay transparency laws enacted across the country the expected salary range for this position is between $1815 and $3286 Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits Adtalem offers a robust suite of benefits including <ul> <li> Health dental vision life and disability insurance <li> <li> 401k Retirement Program + 6 employer match <li> <li> 15 Days of Paid Vacation Days each Calendar Year <li> <li> 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit httpscareersadtalemcombenefits <li> <ul> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation

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Group Product Mgr

Company: Neuron team at CDK Global

Location: Chicago, IL

Posted Apr 28, 2024

Position Summary Provides leadership to product managers Accountable for the performance amp results of team including crossfunctional interactions Develops team plans including product roadmaps team OKRs amp hiring development amp retention plans Manages larger teams Key outcomes of role <ul><li>Delivery of differentiated product line strategy amp roadmap and execution plans that meets growth amp profitability targets<li> <li>Drive adoption of product line achieve target NPS scores<li> <li>Build a worldclass product management team driving team goals amp development plans demonstrated in engagement scores amp achievement of target OKRs<li> <li>Create fulllife cycle portfolio plan executing on new products through EOL<li> <ul>Position Responsibilities amp Essential function <ul><li>Define amp drive roadmap for product line<li> <li>Accountable for entire product line lifecycle<li> <li>Articulate market trends demand drivers competitive dynamics to inform product roadmap amp priorities<li> <li>Identify key build partner amp buy criteria <li> <li>Integrate market research persona research usability studies to evolve existing products in market<li> <li>Define success metrics and OKRs for product report on OKR outcomes in regular business amp technical reviews<li> <li>Drive initiatives to capture amp implement customer requirements<li> <ul>Qualifications Preferred <ul><li>MBA MA Computer Science Engineering or equivalent experience<li> <li>Expert knowledge of the auto OR rec amp heavy industry relevant customer environment amp technical domain<li> <li>Pragmatic Institute Experience SAFEAgile<li> <ul>EducationExperience <ul><li>Bachelors degree in Computer Science Business Engineering or equivalent industry experience <li> <li>10+ years of Product Management andor equivalent experience in Enterprise SaaS full lifecycle management Experience in managing larger teams<li> <li>Experience in Agile softwareDevOps methodologies amp working with globally distributed teams<li> <li>Excellent critical thinking skills ability to make decision in dynamic environment<li> <li>Excellent written amp verbal communication skills Experience in presenting at senior level customers amp internal stakeholders<li> <li>Ability to listen amp consider the points of view of others collaborate build consensus crossfunctionally<li> <li>Financial acumen to support the development of business casesmonetization options<li> <li>Highly motivated gogetter driven to achieve business results with the ability to remain positive amp focused on delivering customer outcomes<li> <li>Experience in mentoring amp growing product management expertise in teams using standard industry frameworks<li> <ul>Compensation $144000 $185000 CDK Global is committed to fair and equitable compensation practices Compensation packages are based on several factors including but not limited to skills experience certifications and work location The total compensation package for this position may also include annual performance bonus benefits andor other applicable incentive compensation plansWe offer Medical dental and vision benefits in addition to <ul><li>Paid Time Off PTO<li> <li>401K Matching Program<li> <li>Tuition Reimbursement<li> <ul>At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities We are open curious and encourage different views so that everyone can be their best selves and make an impact CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability including pregnancy results of genetic testing service in the military veteran status or any other category protected by law Applicants for employment in the US must be authorized to work in the US CDK may offer employer visa sponsorship to applicants

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DevOps Engineer Specialist

Company: Global Payments Inc.

Location: Atlanta, GA

Posted Apr 28, 2024

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow Responsibilities <ul><li>Lead the design and implementation of DevOps practices and principles across the organization<li> <li>Develop and maintain CICD pipelines for automating the build test and deployment of applications<li> <li>Build and deploy software releases and patches<li> <li>Actively troubleshoot any issues that arise during testing catching and solving issues before launch<li> <li>Automate the operational processes as needed with accuracy and compliance with our security requirements<li> <li>Establish DevOps Engineer team best practices<li> <li>Implement infrastructure as code IaC using tools such as Terraform or Ansible<li> <li>Manage and optimize cloud infrastructure on the GCP platform<li> <li>Design and implement monitoring and logging solutions to ensure system stability and performance<li> <li>Collaborate with development teams to integrate automated testing into the CICD pipeline<li> <li>Implement and manage containerization and orchestration using Docker and Kubernetes<li> <li>Lead efforts to improve security practices and implement security controls across environments<li> <li>Mentor junior team members and provide technical guidance and best practices<li> <li>Stay updated with industry trends and emerging technologies in DevOps and cloud computing<li> <ul>Requirements <ul><li>Bachelors degree in Computer Science Engineering related degree or related work experience<li> <li>6+ years of experience with RHEL Linux and networking<li> <li>3+ years of experience in DevOps software development or related roles<li> <li>Strong experience with CICD tools like Jenkins Git and CICD<li> <li>Expertise in automation scripting using Groovy Python and Bash<li> <li>Indepth knowledge of containerization technologies like Docker Rancher and container orchestration with Kubernetes<li> <li>Experience with infrastructure as code IaC tools such as Terraform and Ansible<li> <li>Excellent problemsolving skills and the ability to troubleshoot complex issues<li> <li>Strong communication and collaboration skills to work effectively with crossfunctional teams<li> <ul>Preferred Qualifications <ul><li>Docker Certified Associate DCA Certified Kubernetes Administrator CKA Cloud DevOps Engineer Professional or related certifications are a plus<li> <li>Solid understanding of networking concepts and security best practices<li> <li>Proficient with cloud platforms such as GCP AWS or Azure<li> <li>6+ years of relevant experience in SME IT roles<li> <ul>Global Payments Inc is an equal opportunity employer Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department

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company overview global guardian global guardian security solutions security operations center operator

SOC Operator

Company: Global Guardian

Location: Charlotte, NC

Posted Apr 27, 2024

Company Overview At Global Guardian client safety and satisfaction are their top priorities Global Guardian is a provider of worldclass security solutions customtailored to the individual needs of its global client base They offer a comprehensive and integrated suite of bestinclass security emergency and medical services that help clients identify and mitigate the risks of traveling and doing business both overseas and domestically Solutions and services include personnel location sharing and monitoring emergency response security and transportation support intelligence and due diligence medical support medical evacuation emergency and custom aviation cyber security and video surveillance monitoring Global Guardians Operations Center outside Washington DC and security teams in over 130 countries give clients peace of mind in knowing that no matter where they are in the world Global Guardian stands ready to support quickly 24 7 365 Position Overview Global Guardians Asset Security Division is seeking an enthusiastic individual for Security Operations Center Operator role to join our fastpaced Charlotte NC office The Security Operations Center Operator will cross train in the Video monitoring Intrusion detection FA and Asset Tracking We are looking for a team member who is extremely efficient and wants to grow with us Job Responsibilities <ul><li>Dispatch local authorities when necessary<li> <li>Able to handle lifesaving situations utilizing event driven Artificial Intelligence<li> <li>Respond to events and alarms for Video Monitoring Intrusion detection FA and Asset Tracking<li> <li>Conduct site guard tours and immediate response to panic alarms<li> <li>Maintain uptodate knowledge of and adherence to site protocols<li> <li>Maintain accurate records of all incidents and prepare incident reports for any events <li> <ul>Experience Requirements <ul><li>13 years experience in the security industry preferred<li> <li>Military and or security background preferred<li> <li>Proficient in Microsoft Office<li> <li>Excellent organizational skills with high attention to detail<li> <li>Ability to multitask and has a strong work ethic<li> <li>Excellent oral and written communication skills<li> <li>Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other corporate team members and operational team members <li> <ul>Fulltime positions available US applicants Global Guardian is an equal opportunity employer It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information If you need reasonable accommodation with the application process please call 18003812761 or contact us at email protected

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Channel Marketing Manager

Company: Global Payments Inc.

Location: Oklahoma City, OK

Posted Apr 28, 2024

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow Summary The Channel Marketing Manager will join the Channel Marketing Team reporting to the Senior Marketing Manager This position will plan develop and execute partner acquisition marketing campaigns utilizing multitouch omnichannel campaigns via inbound and outbound marketing The Channel Marketing Manager will collaborate with several different teams across the business on various marketing campaigns to accelerate the growth of our multiple partner channels throughout North America including Heartland Dealer Agent Bank and Payroll and Global Payments Wholesale This individual will create acquisition campaigns to accelerate growth and deliver highly qualified opportunities to multiple partner business development teams This will include understanding sales cycles and value propositions overseeing asset and content creation and distributing cohesive campaigns leveraging an omnichannel approach This individual will be responsible for executing programs and will report on metrics to recommend an optimal marketing mix Responsibilities <ul><li>Plan and develop integrated marketing prospecting and nurture campaign programs for the Partner Business Development organization to achieve pipeline and revenue goals<li> <li>Support all aspects of campaign and communications activities including planning copywriting editing placementpublishing obtaining management approvals vendor execution and reporting amp analysis<li> <li>Evaluate new channels and scope vendors for new advertising and lead gen opportunities<li> <li>Analyze sales records research corporate and competitor information identify trends and estimate market development and potential for prospects<li> <li>Deliver marketing campaign results and related marketing activities to stakeholders with data from tools such as Google Analytics Pardot Salesforce and Tableau Performs overall analysis of marketing activities and metrics from marketing campaigns to enhance future programs<li> <li>Work crossfunctionally in and outside of the marketing organization including Product Marketing Creative Services Channel Marketing Marketing Technical Ops and Sales to deploy and optimize revenuegenerating programs<li> <li>Build strong business partnerships with constituents internally and externally throughout the company including marketing sales client relations product management executives HR and parent company team members to develop corporate messaging<li> <li>Be a partner to the digital marketing team advising on business and campaign goals while working with them to identify optimization opportunities<li> <li>Work with Marketing Technical Ops to ensure campaigns are set up correctly appropriately tagged and tested prior to deployment<li> <li>Support the execution of partner acquisition special events trade shows and webinars<li> <ul>Job Requirements Minimum Qualifications <ul><li>Bachelors Degree in Marketing Advertising Communications Business or related field<li> <li>24 years relevant work experience<li> <li>Proven ability to work in a fastpaced complex environment is a must<li> <li>Proven track record of building and executing highly engaging and revenuedriven marketing programs<li> <li>Strong relationship builder and high collaborator with sales marketing leadership and other stakeholders<li> <li>Solid experience working with new tools and vendors to deliver bestinclass customer acquisition in all stages of the sales funnel<li> <li>Excellent communication skills particularly when articulating findings in meaningful clear ways to stakeholders with an emphasis on actionable insight<li> <li>Exceptional time management skills<li> <li>Selfmotivated and disciplined with the ability to define and achieve objectives with limited oversight<li> <li>Project Management Plan organize motivate and manage multiple projects resources and timelines simultaneously<li> <li>Basic knowledge in these key areas <ul><li>Marketing campaign development and management<li> <li>Campaign performance analytics<li> <li>Google DocsSlides andor Microsoft Office<li> <li>Salesforce<li> <ul><li> <ul>Preferred Qualifications <ul><li>3+ years relevant work experience<li> <li>Financial technology or B2B SaaS or general software industry experience<li> <li>Advanced knowledge in these areas <ul><li>Integrated marketing campaign development<li> <li>Campaign performance analytics<li> <li>Pardot Outreach andor other Marketing Automation Tools<li> <ul><li> <ul>Travel <ul><li>Travel 1015<li> <ul>LIRemote LILWI Global Payments Inc is an equal opportunity employer Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department

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Financial Institution Strategic Partner Manager

Company: Global Payments Inc.

Location: Oklahoma City, OK

Posted Apr 28, 2024

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow Summary of This Role Plans and oversees enterpriselevel support and service activities for company products and services for a designated client or group of clients Ensures quality service and operational performance within the parameters of program and delivery standards Develops client relationship and understanding of client business and product installations to identify service needs plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business What Part Will You Play <ul><li>Is responsible and accountable for totality of client relationship for assigned accounts all Global Payments products and services including TMS Value Added Products VAPs and Core across all platforms including Commercial Consumer and Debit Ensures the appropriate support and service activities are provided for company products and services for clients of varying sizes On call 24 hours a day 7 days a week and responds appropriately to ensure Global Payments support groups respond and react accordingly and with empathy to the client impact Update client business groups as necessary during and after severity one incidents Required to carry a cell phone and travel to client sites as necessary Client Management<li> <li>Supports the client by acting as the voice of the customer identifying product support and development needs and communicating needs internally Client Management<li> <li>Maintains longterm relationships with clients Ensures understanding of the client business and product installations to identify service needs plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs Identifies new product services based on strategic direction of the clients business Client Management<li> <li>Acts as a single point of client contact to coordinate resolution of service incidents and escalation of technical issues and escalates issues that pose substantial regulatory or financial impacts to leadership Client Management<li> <li>Ensures quality service and operational performance is within the parameters of the clients projects and service delivery standards Client Management<li> <li>Acts as the client advocate in the Client Business Review from a strategic direction based on experience and trends Aligns clients needs with internal solutions Ensures the complete setup and preparation for the client review monthly andor quarterly and annual Executive reviews including collecting reporting from other areas generating certain types of reporting and understanding the output from that reporting Manages the implementation execution and follow up of actions associated to monthlyquarterly balanced scorecards and Global Payments Inc client survey Assists with presenting specified sections of this information to the client with the intent to improve the clients business Client Management<li> <li>Ensures accurate and timely forecasting of all revenue and lines on a monthly and quarterly reporting basis for assigned accounts Validates monthly billing to the client ensuring accuracy and timely issuance of invoices Ensures client stays current with no bad debt Client Management<li> <li>Accountable for the negotiation and settlement of any direct loss claims or billing disputes for assigned accounts Client Management<li> <li>Has revenue targets for new and existing accounts The North America segment collaborates with internal stakeholders to identify create and deliver the successful closure of cross sell opportunities of Global Payments and partner products and services Extends Global Payments revenue and footprint with the client to meet individual account revenue and strategic growth targets Tracks and reports performance The International segment identifies and owns the successful closure of cross sell opportunities of Global Payments and partner products and services to extend Global Payments revenues and footprint with the clients to meet individual account revenue and strategic growth targets as set by your manager Creates business case for Executive approval Tracks and Reports Performance Is accountable for the profitability of new commercial deals achieve agreed revenue and margin targets and adhere to them whilst adopting a Senior Executive exception approval process Client Growth<li> <li>Develops an Account Plan and Contact Plans Fully understands the client organization and strategy to enable Global Payments to engage and navigate throughout the enterprise Defines relevant propositions for each client and qualify opportunities to ensure high probability of win and successful delivery Accountable for the profitability of the client achieve agreed revenue targets Client Growth<li> <li>Is accountable for renewal of client contracts and addenda to agreed retention deal parameters and financial and commercial points for assigned accounts Receives support from legal and other key stakeholders for areas outside of the Relationship Managements area of expertise Client Growth<li> <li>Manages sales support resources and work with internal stakeholders to create and deliver propositions Client Growth<li> <li>Stays abreast of industry trends regulations and competitive products in order to strategically identify and target sales opportunities Client Growth<li> <li>Implements creative strategies and work with SMEs and other RMs to seek new client solutions where appropriate Work to develop initiatives to improve communications processes and workflow with clients and within Global Payments to create and maintain positive relationships Deliver reports that provide revenue projection product penetration rates and sales forecasts for senior executive management Client Growth<li> <ul>What Are We Looking For in This Role Minimum Qualifications <ul><li>Bachelors Degree<li> <li>Relevant Experience or Degree in Degree in Finance Marketing Business etc Combination of relevant training and or experience in lieu of degree<li> <li>Typically Minimum 8 Years Relevant Exp<li> <li>Experience in client facing roles andor financial industry<li> <ul>What Are Our Desired Skills and Capabilities <ul><li>Skills Knowledge Having broad expertise or unique knowledge uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways Having ownership of a function account or matrix management responsibilities uses knowledge to ensure success strengthen relationships expand the business and lead matrix teams on complex projects Barriers to entry such as technical committee review may exist at this level<li> <li>Job Complexity Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles Exercises independent judgment in methods techniques and evaluation criteria for obtaining results Creates formal networks involving coordination among groups both internal and external<li> <li>Supervision Acts independently to determine methods and procedures on new or special assignments<li> <li>Communication Skills Oral and written Ability to develop and conduct presentations<li> <li>Collaboration Skills Collaborate with internal and external audiences to solve problems<li> <li>Customer Service Skills Aligns client needs with internal solutions<li> <ul>LIRemote LILW1 Global Payments Inc is an equal opportunity employer Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department

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zOS Systems Programmer

Company: Global Payments Inc.

Location: Columbus, OH

Posted Apr 28, 2024

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow Summary of This Role Designs develops installs configures and maintains enterprise operating and infrastructure systems eg OS upgrades and patches database management systems application integration amp communications storage etc as well as installed thirdparty systems components to ensure reliability in accordance with user needs and technical specifications while meeting defined service level agreements Recognizes and troubleshoots problems with hardware and operating systems and assigned thirdparty software running on an IBM Mainframe or HP NonStop system Establishes and documents standards and procedures including disaster recovery procedures for management review Communicates with and provides reporting and technical support to system users and clients What Part Will You Play <ul><li>Researches assigned aspects of Mainframe operating system OS firmware and Independent Software Vendors ISV product upgrade packages for applicability and impact to Mainframe environments including serving as expert on assigned native programs and ISV software Provides overall findings with supporting details to Lead for review Researches assigned accepted products in depth to build knowledge and become resident expert or backup of the product Recommends configuration settings to Lead System Administrator Performs larger upgrades and new product installs under limited review to various environments under limited review by higher level System Administrator Understands the relationship of product rollout including impact on other teams and proposes rollout schedules accordingly Displays a thorough knowledge of systems for assigned areas of expertise Resolves and leads others in resolving daily and oncall issues Documents moderate to complex projects Peer reviews work of others as directed<li> <li>Conducts necessary modification and changes to communication channels as directed by a higher level System Administrator to include adjustments to assigned ISV program configurations as needed Utilizes management panels to make changes and ensure messagetransaction and data migration processes are successful and timely May support higher level System Administrator in strategy and rule definitions<li> <li>Installs configures and monitors Mainframe Operating Systems and various ISV software for performance and tuning issues Monitors subsystem performance issues by performing daily health checks Recommends to appropriate team possible issues based on performance data Adjusts configuration settings as necessary to improve performance and response time Supports higher level System Administrators on new client blueprints by pulling facts and making recommendations May develop plans and implement within a development environment<li> <li>Assists in the development of disaster recovery procedures including execution of procedure during testing and training Provides higher level system administrators feedback on procedures to improve clarity readability and accuracy Identifies intricacies in procedures that could impact recovery efforts Works with clients on resolving issues during a live disaster recovery ensuring they have access and configuration changes required to connect to the backup site<li> <li>Assesses capacity and resource performance and makes recommendations on how to adjust work to improve performance Researches tuning opportunities such as multilog reviews and historic runtimes to isolate performance issues through data assessments Identifies possible bottlenecks and provide recommendations to application owner for improvements Designs develops and runs sophisticated reports and chart sets for internal review including review with Finance regarding actual<li> <ul>What Are We Looking For in This Role Minimum Qualifications <ul><li>Bachelors Degree<li> <li>Relevant Experience or Degree in Major in Computer Science preferred other majors considered Willing to accept additional experience in lieu of a degree<li> <li>Typically Minimum 4 Years Relevant Exp<li> <li>Experience in system administration within a highly available enterprise environment or related experience<li> <ul>Preferred Qualifications <ul><li>Typically Minimum 4 Years Relevant Exp<li> <li>Global Payments administration experience in a highly available enterprise environment is strongly preferred<li> <ul>What Are Our Desired Skills and Capabilities <ul><li>Skills Knowledge A seasoned experienced professional with a full understanding of area of specialization resolves a wide range of issues in creative ways This job is the fully qualified careeroriented journeylevel position<li> <li>Job Complexity Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors Demonstrates good judgment in selecting methods and techniques for obtaining solutions Networks with senior internal and external personnel in own area of expertise<li> <li>Supervision Normally receives little instruction on daytoday work general instructions on new assignments<li> <li>Operating Systems Knowledge Mainframe Skills zOS zVM TSOISPF ISMF JCL SMPE Catalogs CA1 DFSMS DFHSM DFDSS REXX Utilities<li> <li>General Business Knowledge A strong level of understanding of the payments industry and the services Global Payments provides Possess a strong understanding of Global Payments enterprise infrastructure systems and how they work together to provide payment services<li> <li>Thorough knowledge of software installation issue detection and resolution skills Product specific knowledge desirable BMC IBM BroadcomCA Precisely ASPG HDS Mantissa Rocket Software Tone Software and zOS Systems Programmer and Sysplex knowledge REXX CLIST and Assembler skills desired zVM sys prog knowledge to include maintenance and issue resolution and zLinux guest provisioning<li> <ul>Global Payments Inc is an equal opportunity employer Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department

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GSOC Operator

Company: Global Guardian

Location: Washington DC

Posted Apr 27, 2024

Company Overview Global Guardian is a leading provider of emergency medical and security solutions for corporations and individuals Our 247 Operations Centers in Charlotte NC and McLean VA identify monitor and respond to threats and emergencies with ontheground teams in over 100 countries Our worldclass professionals possess extensive experience in the intelligence community military special operations and federal law enforcement Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel we are a valuesbased organization that focuses on a culture of camaraderie service and excellence We have managed crises in the worst environments in the world and we know how to act fast to provide unmatched service for our clients Global Guardian is an investor backed high growth company that provides employees with unmatched promotion opportunities within the organization Position Overview The Global Security Operations Center GSOC Operator will be responsible for security operations requests managing client data international travel itineraries global beacon tracking devices worldwide intelligence monitoring and assisting clients under duress traveling overseas The GSOC Operator will report directly to the Operations Center Director and the VP of Operations This is an Associate Intermediate Level position Duties and Responsibilities Core Duties and Responsibilities <ul><li>Build Mission Briefs based on clients itinerary and required security posture<li> <li>Coordinate and direct international security team members in support of clients under duress<li> <li>Identify and prioritize emergency situations as they develop internationally<li> <li>Communicate effectively verbally and in writing with a diverse group of people to include CSuite executives support staff international security operators international law enforcement and international operation centers<li> <li>Perform Operations Center functions such as responding to phone calls and emails entering and updating client data maintaining duty logs updating and organizing company shared drive files and applications<li> <li>Conduct regular client interface and account management related functions while delivering exceptional customer service<li> <ul>Other Duties and Responsibilities <ul><li>Manage GPSbased global tracking devices and platform<li> <li>Troubleshoot and resolve possible technical issues of tracking devices and platform<li> <li>Perform all other related duties as assigned including but not limited to assisting with marketing efforts and the creations of intelligence products<li> <li>Provide support for aerial medical evacuations<li> <li>Respond to crisislevel events to facilitate emergency extractions and protection as needed<li> <ul>Qualifications Required Qualifications <ul><li>At least 12 years in a customer supportsecurity environment<li> <li>Ability to manage multiple projects at a time while paying strict attention to detail<li> <li>Interest in executive protection travel and security services<li> <li>Excellent verbal and written communication skills to interact with large corporate clients and high net worth families and individual<li> <li>Must possess strong problemsolving skills and ability to work independently with minimal guidance<li> <li>Strong attention to detail<li> <li>Provide security posture recommendations for travelers<li> <li>Experience in delivering clientfocused solutions based on customer needs<li> <ul>Desired Qualifications <ul><li>Working understanding of physical security and executive protection<li> <li>Military Experience<li> <li>Bachelors Degree in International Relations Security Studies Political Science or related field<li> <li>Travel Experience<li> <li>Bilingualism is a plus<li> <ul> Work Environment amp Schedule <ul><li>This is a fulltime inperson position at the McLean VA office<li> <li>The GSOC operates 247<li> <li>Start Date February 1st 2024 or after<li> <li>Global Guardian is an Equal OpportunityAffirmative Action Employer and an AlcoholandDrug Free Workplace<li> <ul>EEO US applicants Global Guardian is an equal opportunity employer It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information If you need reasonable accommodation with the application process please call 18003812761 or contact us at basinhumanresourcesbasinholdingscom Location McLean Virginia

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Lead Automation Engineer

Company: Home Delivery Service (HDS Global)

Location: Boston, MA

Posted Apr 27, 2024

We are seeking automated equipment control system engineering professionals to join our team to build the first software defined endtoend automated fulfillment system In this visible role you will be instrumental in the launch of our first Automation Lab which will showcase the next generation of material handling equipment HDS Global currently has an opening for a Lead Automation Engineer The Lead Automation Engineer acts as a consultant to strategic HDS Global customers and is responsible for determining material flow process requirements developing RoboFS module configurations conveying technical subject matter expertise to the customers technical leadership and generating proposals for prospective HDS Global customers Performance success will depend on executing these responsibilities adequately as well as defining best practices for uncovering material flow requirements developing training materials and leveraging program languages ie Python scripts to semiautomate customer data gathering and the RoboFS configuration process This position supports the RoboFS commercial team by assessing customer sites assisting with customer presentations daytoday interaction with HDS Global commercial management sales engineering technical support customer success product management partners and customers About Us HDS offers consumers a single online store to shop for fresh groceries and general merchandise from the worlds leading retail brands In HDS fulfillment centers multiretailer orders are assembled as one lot packaged in reusable totes and delivered at no cost to customers via friendly HDS couriers offering retaillevel customer service right at their doorstep Our patented robotic fulfillment center RoboFS dramatically cuts fulfillment costs and our retailerfriendly eCommerce platform turbocharges retailer supply chains allowing them to add a revenue stream while controlling and extending brand awareness on an allcategory service platform As a result HDS will be able to offer a wider selection than currently available from any one mass merchant along with a free sameday delivery experience Responsibilities Drive automation opportunity identification and assessment to uncover the most valuable automation applications within the customer environments Responsible for the following actions <ul><li>prequalification and technical assessment of potential customer opportunities<li> <li>Leads various types of interviews meetings or workshops to define and design automated material handling solutions<li> <li>Support sales staff with the determination of customer requirements using HDS Global products<li> <li>Develop a clear and concise proposed description of operations and contribute the statement of work for RoboFS implementations at customer sites<li> <li>Identify quantify and influence key decisionmakers on proposed customer benefits<li> <li>Travel to customer sites as needed to study and gather information critical to the overall system<li> <li>Develop AutoCAD layout drawings of RoboFS system implementations<li> <li>Develop material flow process maps in Lucidchart<li> <li>Develop simulation digital twin of customer site and RoboFS configuration<li> <li>Determine external control requirements for proposed visionguided vehicle systems ie PLC WMS WCS ERP etc<li> <li>Work with internal and external partners to develop an end to end solution<li> <li>Drive longterm growth by focusing on sustainable usage of automated material handling solutions that align with customer objectives and business value<li> <li>Execute live product demonstrations both at HDS Global HQ as well as at customer facilities<li> <li>Act as subject matter expert for an assigned RoboFS module or system<li> <li>Responsible for updating training materials processing field feedback and improving tools associated with the assigned RoboFS module configuration<li> <li>Share your knowledge of our customers industry trends processes and automation goals with your HDS Global colleagues including opportunities to develop internal collateral materials<li> <li>Build strong relationships with key stakeholders within customer organizations and become a trusted innovation advisor<li> <ul>Experience <ul><li>BS in Industrial or Mechanical engineering or equivalent work experience as a material flow Automation Engineer in the Fulfillment andor Distribution Industries<li> <li>Proficient in AutoCAD MS Office and Simulation experience a plus<li> <li>Working knowledge of material flow simulation tools ie Flexsim a plus<li> <li>5 years of material handling experience in the fulfillment or distribution industries<li> <li>Experience in the design of endtoend material flow processes within warehousing or fulfillment facilities a plus<li> <li>Excellent written and oral communication skills along with equally good listening skills ability to effectively present information and respond to questions from groups of top decisionmakers within customer organizations<li> <li>Proven track record of designing andor implementing process improvements to operational processes and methods to track progress<li> <li>Demonstrated ability to evaluate customer needs and problems and translate them into compelling solution proposal materials<li> <li>Excellent strategic and analytical thinking<li> <li>Strong project management skills to meet deadlines while dealing with multiple projects simultaneously<li> <li>Able to deal with complexity and change in projects and priorities<li> <li>Excellent interpersonal skills with the ability to build effective relationships with all levels of the organization customers and partners<li> <li>Selfstarter who works well in highpressure situations Experience in executing continuous improvement of business processes and subsequent training of material<li> <li> <li> <ul>Other Requirements <ul><li>Able to travel gt 50 of the time including internationally as needed<li> <ul>Why work here The big stuff <ul><li dataleveltext= datafont=Symbol datalistid=2 dataariaposinset=3 dataarialevel=1>Founding team Be a part of a smart founding team setting the standards and solving the big problems with the special stock grants that this entails <li> <li dataleveltext= datafont=Symbol datalistid=2 dataariaposinset=4 dataarialevel=1>Autonomy mastery purpose We provide a clear mission so that you can selfdirect your work exceptional challenges to hone your skills and an opportunity to be a part of a vital retail service that saves people time and radically ups their quality of life <li> <ul><ul><li dataleveltext= datafont=Symbol datalistid=2 dataariaposinset=1 dataarialevel=1>Wellfunded HDS is wellfunded and can offer above market comp depending on desire for equity <li> <ul>And the usual stuff is carefully planned too <ul><li dataleveltext= datafont=Symbol datalistid=3 dataariaposinset=2 dataarialevel=1>Top tier perks 100 paidfor benefits including medical dental and vision plus a taxadvantaged monthly allowance toward personal enrichment benefits of your choice <li> <li dataleveltext= datafont=Symbol datalistid=3 dataariaposinset=3 dataarialevel=1>Flexibility Have the freedom to work wherever You will not be required to be in the office more than two days per week <li> <li dataleveltext= datafont=Symbol datalistid=3 dataariaposinset=4 dataarialevel=1>Empowered We will provide you the most advanced equipment and administrative services to support your productivity and remove hassles for you <li> <ul>

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