Jobs at Achieve
566,841 open positions
Payment Remittance
Company: Achieve
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Apr 11, 2024
The job description is for a Payment Servicing Specialist at Achieve Debt Resolution. The role involves providing payment information to creditors, navigating multiple systems, and managing daily queues. The company helps people move from struggling to thriving with innovative financial solutions.
Project Manager - Remote
Company: Achieve Test Prep
Location: Remote
Posted Apr 03, 2024
Achieve Test Prep is a 100% remote company that hires the best candidates from around the world. They provide financial security with opportunities for professional growth and the ability to work entirely from home, set your own schedule, and earn a competitive compensation.
Affiliate Marketing Manager
Company: Achieve
Location: Remote
Posted Apr 19, 2024
Achieve is seeking a dynamic Affiliate Marketing Manager to join their team. The role involves identifying, negotiating, and managing online partnerships to drive business results. The successful candidate will work with a team of digital marketers, enjoy a good work-life balance, and be rewarded with incentive compensation. The Affiliate Marketing team is fast-paced and growth-oriented, with opportunities for career advancement. The ideal candidate will have 3+ years of industry experience, excellent analytical skills, and a deep understanding of the Achieve target audience and lending products.
Social Media Channel Manager
Company: Achieve
Location: Remote
Posted Apr 24, 2024
Achieve is seeking a Social Media Manager for a Consumer Brand to manage monthly social media content and campaigns. The role involves defining and executing the social media strategy, managing campaigns, and building relationships with consumers. The ideal candidate should have at least 3 years of experience in social media for a Consumer brand, a strategic mindset, and a passion for social media. The role offers hybrid work opportunities, competitive benefits, and the chance to make a significant impact on people's financial lives.
Marketing Copywriter
Company: Achieve
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Apr 12, 2024
Achieve is seeking a Marketing Copywriter for the Growth Creative team to support Lifecycle Marketing efforts. The role involves writing engaging, concise, and relevant content for various platforms, understanding target audience needs, collaborating with Lifecycle team members, managing projects, and consulting with the Content Manager. The ideal candidate should have at least 1 year of experience in Lifecycle copywriting, excellent writing and communication skills, strong project management skills, and the ability to work independently and collaboratively. A portfolio of writing samples is required. Achieve offers hybrid work opportunities, competitive benefits, and a supportive work environment.
Dedicated Advisor - Remote
Company: Achieve Test Prep
Location: Remote
Posted Apr 17, 2024
<p><strong>Job Description<strong> <p> <p><strong>About Achieve Test Prep<strong> <p> <p>Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree We serve as advisors teachers tutors and mentors helping our customers primarily healthcare workers be more successful at college and on the job We utilize nontraditional methods like testing out of college credits via the creditbyexam process similar to Advanced Placement AP tests and provide wraparound services that build confidence motivation and discipline <p> <p>Why Work For Us <p> <p>Founded in 2008 in the US Achieve is a 100 remote company that hires the best candidates from around the world Become an integral part of a work culture that is diverse flexible collaborative and compelling We are a growing company that provides financial security with opportunities for professional growth as well as the ability to <p> <ul><li>Work entirely from the comfort of home<li> <li>Set your own work schedule<li> <li>Earn a competitive compensation commensurate with your location<li> <li>Know that your ideas and opinions are important and will be heard<li> <li>Help change lives through education<li> <ul><p>At Achieve you are guaranteed to make a difference every dayboth in the work you complete and in the lives of our customers <p> <p>Achieve is an equal opportunity employer that is committed to diversity in its workforce We post our open positions on multiple job boards in an effort to attract candidates who represent different backgrounds experiences identities and perspectives <p> <p>We believe this well rounded approach positions Achieve to make employmentrelated decisions based exclusively on jobrelated qualifications without disregarding applicants because of their race color national origin religion gender age marital status disability veteran status citizenship status sexual orientation gender identity pregnancy genetic information mental health or any other status protected by law <p> <p>About the role <p> <p>As a Level 2 Dedicated Advisor at Achieve Test Prep you play a pivotal role in addressing customer inquiries comments and concerns Your primary objective is to ensure the educational success of each assigned customer by providing personalized support and leveraging the full spectrum of Achieve Test Prep services Success in this role hinges on your ability to understand and empathize with the unique circumstances and course direction of each customer tailoring your approach to meet their individual needs <p> <p><strong>Job Responsibilities<strong> <p> <p>Customer Relationship Management <p> <ul><li>Understand and have a deep knowledge of each of your clients<li> <ul><li>Know your client their dreams and aspirations<li> <li>What are they studying towards and why<li> <li>What is the path they have set for themselves<li> <li>What are the challenges they will face along their journey<li> <ul><li>Stay abreast of your clients study progression<li> <li>Stay abreast of clients financial commitments and flag if they are experiencing any difficulties to proactively step in with the support of retentions Do not wait for multiple missed payments before reacting<li> <li>Being aware of any challenges they are facing with course material or enrollments at their chosen college<li> <li>Providing them with guidance and support<li> <li>Update our internal databases with information about technical issues and useful discussions with customers<li> <li>Work on your personal case and task view that has a callbackdue date for the day<li> <li>Each customer assigned to you is your responsibility until<li> <ul><li>They successfully complete the program<li> <li>They withdraw<li> <li>They become delinquent for more than 75 days<li> <li>They request a change of DA<li> <ul><li>Have set appointments with each client during their entire Achieve journey All Appointments need to be kept no exceptions<li> <ul><li>A minimum of one meeting per calendar month per client needs to be maintained<li> <li>Desirable for bi weekly meetings to be arranged and maintained to ensure that we can actively track and evaluate the progress of each client<li> <li>Confirm all appointments 24 hours prior via email<li> <li>Confirm intention to call 10 min prior with sms<li> <li>No appointments can be missed<li> <li>You must be prepped and prepared for your appointments<li> <li>Reach out to your appointments amp scheduled callbacks within the 1st ten minutes Calling later 10 minutes is considered LATE<li> <ul><ul><p>Onboarding and Support <p> <ul><li>Facilitate the onboarding process for new clients ensuring a comprehensive understanding of study goals and personal circumstances<li> <ul><li>Ensure that all pertinent information pertaining to their study goals and personal circumstances are obtained<li> <li>Evaluate the courses they have been signed up to via sales and do not be afraid to make recommendations should you feel a different course of action is warranted<li> <ul><li>Provide ongoing guidance and support resolving queries promptly and recommending effective solutions<li> <ul><li>Introduce them to all the Achieve Portal Moodle and so forth<li> <li>Set future meeting dates and explain the importance of keeping these<li> <li>Follow all further onboarding procedures<li> <ul><li>Answer incoming calls from Inbound Customer Success Level 2 queue<li> <ul><li>If you are not the dedicated advisor of the said customer take ownership and ensure that the meeting is set with their dedicated advisor Explain to the client why the single point of contact is of vital importance and why you will direct them to their DA to address their concern<li> <ul><li>Handling sensitive customer information and updating customer accounts<li> <ul><li>You will be privy to sensitive information of your client and you need to treat this information with the utmost respect<li> <ul><ul><p>Financial Commitments <p> <ul><li>Be informed on the financial relief options available to clients<li> <ul><li>Work with the retention team to understand the latest available programs<li> <li>Book advisory meetings with retentions for clients who require financial assistance<li> <li>Stay informed on the outcomes of any such meetings<li> <ul><ul><p>Knowledge Enhancement <p> <ul><li>Constantly work on your personal knowledge of educational options that tie in with the Achieve program<li> <ul><li>Actively seek knowledge that will allow you to provide better guidance to your clients<li> <li>Utilize the information portals provided by Achieve<li> <li>Join regular training sessions<li> <li>Achieve a minimum of 90 on all quizzes<li> <li>Share relevant information that you obtain on educational programs with your team through the relevant threads<li> <ul><ul><p>Commitment to Continuous Improvement <p> <ul><li>Analyze and report product malfunctions or product improvements<li> <li>Should you encounter any system errors report these to your team leads<li> <li>Provide feedback on any system improvements that could benefit either internal processes or client experience<li> <li>Inform customers about new features and functionalities<li> <li>Gather customer feedback and share with our Product Sales and Marketing teams<li> <li>Receive and assist customers complaints to the best we can and escalate to proper channels<li> <ul><p><strong>Requirements and skills<strong> <p> <ul><li>Experience as a Customer Support Specialist or similar CS role<li> <li>Proficiency in using help desk software remote support tools and a comprehensive understanding of CRM systems especially Salesforce<li> <li>Excellent communication and problemsolving skills<li> <li>Multitasking abilities<li> <li>Patience in handling challenging cases and a commitment to maintaining high Net Promoter Scores and Customer Satisfaction Scores<li> <li>Proven ability to efficiently resolve customer queries within the shortest possible time<li> <li>Familiarity with the US education system is a distinct advantage<li> <li>Familiarity with setting educational goals and achievements is a distinct advantage<li> <ul><p><strong>Job Details<strong> <p> <p>Type Remote <p> <p>Schedule MonFri 800AM 500PM EST <p> <p>Location 100 Remote<p>
CS Rep - Remote
Company: Achieve Test Prep
Location: Remote
Posted Apr 15, 2024
We Are Working, Inc. is seeking a Customer Service Representative or Lead Facilitator for a remote, full-time or part-time position. The role involves helping injured individuals or families of the deceased obtain compensation for their losses under the U.S. Defense Base Act and U.S. Terrorist Victims Act. The company supports individuals worldwide, including civilians hurt while working for U.S. contractors and those injured by terrorist attacks. The job requires a steady internet connection, customer service experience, and proficiency with common tools like MS Word. Compensation is up to $25/hr (base + commissions).
Supervisor, Underwriting
Company: Achieve
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Apr 23, 2024
Achieve is a digital personal finance company that offers innovative solutions to help people improve their financial situation. The Underwriting Supervisor role involves coaching and training staff, performing quality assurance reviews, and ensuring adherence to service level agreements. The position requires strong analytical, communication, and problem-solving skills, as well as regulatory knowledge and proficiency in underwriting software. Achieve offers hybrid and remote work opportunities, comprehensive benefits, and a supportive work environment.
Inventory Control Specialist
Company: Achieve
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Apr 12, 2024
The job description is for an Inventory Control Specialist at Achieve, a digital personal finance company. The role involves working with data, Excel, and internal partners to improve efficiency and accuracy. The company offers a range of benefits, including hybrid and remote work options, competitive pay, and a commitment to diversity and inclusion.
Senior Accounting Manager
Company: Achieve
Location: Remote
Posted Apr 11, 2024
Achieve is seeking a Senior Accounting Manager to lead a functional team responsible for accounting-control activities. The ideal candidate will have a Bachelor's and/or Master's degree in Business Administration with an emphasis in accounting, be a CPA, and have experience with Oracle Fusion or other major ERP tools. They should have advanced knowledge of US GAAP, including ASC 606, ASC 842, and CECL, and 5+ years of experience leading a team with a coaching style of leadership. The role involves managing a team, identifying changes to US GAAP accounting standards, and leading the company in their implementation. The candidate will also work closely with an offshore accounting team, lead monthly variance analysis, and ensure all new initiatives contain adequate accounting requirements. Achieve offers hybrid and remote work opportunities, a competitive salary range of $140,000 to $155,000 annually, and comprehensive benefits.
Salesforce Developer - Remote
Company: Achieve Test Prep
Location: Remote
Posted Apr 03, 2024
Achieve Test Prep is a remote company founded in 2008, offering flexible work schedules and competitive compensation. They specialize in helping healthcare workers succeed in college and their careers. The company is committed to diversity and equal opportunity. The Salesforce Developer role involves migrating the current Sales Cloud platform to Salesforce Lightning, standardizing custom objects, and providing customized solutions. The ideal candidate should have a degree in computer science or software engineering, previous development experience, advanced Salesforce CRM knowledge, and strong communication and problem-solving skills.
Digital Acquisition Copywriter
Company: Achieve
Location: Remote
Posted Apr 24, 2024
Achieve is seeking an experienced Digital Acquisition Copywriter to join their team. The role involves creating original direct response copy, understanding user mindsets, and collaborating with the Performance Marketing Creative Team. The ideal candidate should have exceptional writing skills, a passion for connecting with end users, and experience in digital direct response creative. They should also be able to manage projects independently, stay updated on creative acquisition trends, and contribute new ideas for testing. The position offers a competitive salary, hybrid work opportunities, and a range of benefits.