Jobs at Ad Hoc
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Client Success Coordinator
Company: Ad Astra Info Systems LLC
Location: Kansas City, MO
Posted Apr 26, 2024
<p><strong>Competitive Compensation amp Benefits Package 401k with Profit Sharing Flexible Time Off Office Dog<strong> <p> <p><strong>About Us<strong> <p> <p>By combining our unparalleled domain expertise with leadingedge technology Ad Astra is helping higher education in its mission to advance timely student completions We are building a cloudbased software platform that will provide the foundation for our next generation of industryleading solutions and analytics Simply put were helping students graduate faster <p> <p><strong>Our Core Values<strong> <p> <ul><li>We recognize talent We recognize and appreciate the unique Godgiven talents that our people bring to Ad Astra Aligning these individual gifts with our work sets team members up to succeed <li> <li>Were unpretentious Theres no room for ego We admit our imperfections and have the humility to know what we dont know <li> <li>Were passionate We arent satisfied with the status quo Were on a mission together to protect the value of degree completion and to transform the higher education industry <li> <li>Were pioneering Were pioneering and arent afraid to failin fact we celebrate it We love it when our people boldly experiment with innovative solutions <li> <li>We love fun The health of our relationships is strengthened by working with people who stretch our thinkingand by enjoying the lighter side of life together We dont take ourselves too seriously but we do take fun seriously <li> <li>We have grit Beyond talent and intelligence our people have sticktoitiveness We push through challenges to make goals a reality <li> <ul><p><strong>Position Summary<strong> <p> <p>The Client Success Coordinator is a pivotal part of our team responsible for managing and driving the renewal process proactively engaging with clients and supporting overall client success initiatives This position is for an ambitious individual who is organized detailoriented and possesses excellent communication skills The Client Success Coordinator will collaborate with internal teams and clients to ensure client satisfaction and retention contributing to our Net Revenue Retention NRR goals <p> <p><strong>Essential Functions Core Responsibilities<strong> <p> <ul><li>Manage the framework and process for tracking renewals <li> <li>Prepare forecasts and report on the progress of renewals <li> <li>Engage in projects to improve our internal processes and ensure a successful and seamless endtoend renewal experience for our customers <li> <li>Assist with creating organizing and distributing written and visual collateral for the Client Success team <li> <li>Coordinate with Client Success Leads to facilitate resource and training needs <li> <li>Build relationships both internally and externally <li> <li>Document and maintain playbooks and processes and facilitate sharing information with key Ad Astra Stakeholders <li> <li>Create standard and repeatable materials for Client Success team <li> <li>Assist Client Success Leads in engaging and communicating with lowtouch clients via automation cadences webinars and other means <li> <li>Create standardized presentation materials and templates for client business reviews strategic alignment meetings client success plans and more <li> <li>Create reports in CRM and other systems to provide information for team members and leadership <li> <li>Be a selfstarter be proactive and work under moderate supervision <li> <li>Other duties as assigned <li> <ul><p><strong> Position Requirements<strong> <p> <ul><li>Bachelors degree in business Sales Marketing or equivalent training in business Client Success Sales Management or Higher Ed Leadership preferred <li> <li>High emotional intelligence including curiosity empathy selfawareness and integrity <li> <li>Strong prioritization skills with the ability to be proactive <li> <li>Excellent attention to detail and a commitment to both accuracy and quality <li> <li>Desire to improve processes and work through ambiguity <li> <li>Demonstrated ability to work independently as well as in a team environment <li> <li>Ability to report on success metrics <li> <ul><p><strong>Essential Competencies<strong> <p> <ul><li>Salesforce CRM <li> <li>Report Building CRM <li> <li>Gainsight PX client adoption metrics <li> <li>Process Documentation <li> <li>Office 365 <li> <li>Learns new systems quickly <li> <ul><p>This position is in Overland Park KS in the greater Kansas City metro area Ad Astra does not cover relocation expenses <p> <p>Ad Astra Information Systems LLC is an equal opportunity employer and values diversity All employment decisions are based on qualifications merit and business need<p>
Account Executive
Company: Integral Ad Science
Location: New York City, NY
Posted Apr 12, 2024
Integral Ad Science (IAS) is seeking an Account Executive with 3+ years of direct quota-carrying sales experience in digital media/ad tech or SaaS tech. The role involves selling IAS's full measurement, optimization, and ROI product suite to leading brands and agencies, acting as a consultant, and being highly visible within the company's highest revenue-generating sales team. IAS is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry, aiming to be the global benchmark for trust and transparency in digital media quality.
Solutions Engineer
Company: Integral Ad Science
Location: New York City, NY
Posted Apr 25, 2024
Integral Ad Science is seeking a Solutions Engineer to join their Global Partner Solutions team. This role is a blend of business and technology, offering an ambitious candidate the opportunity to work with leading ad technology. The Solutions Engineer will be responsible for proposal development, deal shaping, client deployment, and go-live lifecycle management. They will collaborate with various internal teams and frequently interact with client teams as a technical expert. Key responsibilities include understanding client needs, turning them into scalable solutions, providing technical expertise during integration, and leading complex partner integrations. The ideal candidate should have 3+ years of tech ops or ad ops experience, solutions/sales engineering experience in ad tech, strong communication skills, deep knowledge of ad serving technology, and proficiency with HTML, Javascript, SQL, and UNIX systems.
Senior Agency Success Manager
Company: Integral Ad Science
Location: New York City, NY
Posted Apr 20, 2024
Integral Ad Science (IAS) is seeking a Senior Agency Success Manager to lead satisfaction, retention, adoption, operations, and revenue efforts for global holding companies and their agency OpCo's. The role involves managing key client relationships, presenting the IAS value proposition, driving agency-wide training and product adoption, and collaborating with global sales teams. The ideal candidate should have 5+ years of experience in sales, account management, or customer success in the ad tech/mar tech/digital media/marketing/advertising space, with a proven track record of meeting or exceeding performance and retention goals. Excellent communication skills and experience with Salesforce.com, MS PowerPoint, Excel, and next-generation Customer Success tools are required. The salary range for this position is $88,900 - $152,400.
Client Success Lead
Company: Ad Astra Info Systems LLC
Location: Kansas City, MO
Posted Apr 03, 2024
Ad Astra is a higher education technology company offering a competitive compensation and benefits package, including a 401(k) with profit sharing, flexible time off, and an office dog. They are building a cloud-based software platform to help students graduate faster. Their core values include recognizing talent, being unpretentious, passionate, pioneering, loving fun, having grit, and valuing diversity. The Client Success Lead (CSL) plays a crucial role in establishing and nurturing strong client relationships, managing renewal pipelines, and identifying revenue expansion opportunities. The CSL ensures client retention by optimizing the utilization of Ad Astra solutions and gathering feedback for product enhancements. The position requires a minimum of 3 years of experience in Client Success, preferably in SaaS B2B businesses or within Higher Education, and a Bachelor's degree in Business, Sales, Marketing, or equivalent training.
Agency Success Manager
Company: Integral Ad Science
Location: Chicago, IL
Posted Apr 20, 2024
Integral Ad Science (IAS) is seeking a Senior Agency Success Manager to join their Global Agency Development team. The role involves managing key client relationships with sophisticated agency accounts, driving product adoption, and ensuring operational excellence. The ideal candidate should have 3+ years of experience in sales, account management, or customer success in the ad tech/mar tech/digital media/marketing/advertising space. They should possess strong communication skills, experience with Salesforce.com, MS PowerPoint, Excel, and preferably next-generation Customer Success tools. IAS is a leading global media measurement and optimization platform committed to diversity and inclusiveness.
Senior Manager, Software Engineering
Company: Integral Ad Science
Location: Other US Location
Posted Apr 15, 2024
Integral Ad Science (IAS) is seeking a Senior Technical Engineering Manager to lead a team of engineers in developing UI, API, and database architectures for ad verification, analytics, and anti-ad fraud solutions. The ideal candidate should have extensive experience in software development, team management, and collaboration with stakeholders. They should also have a strong background in AdTech and experience with SQL, database data architecture, and test-driven development practices.
Payroll Specialist
Company: Integral Ad Science
Location: Other US Location
Posted Apr 12, 2024
Integral Ad Science is seeking a meticulous and experienced Payroll Specialist to join their team. The ideal candidate should have in-depth knowledge of US payroll processes, year-end tasks, and proficiency in Workday. Responsibilities include processing semi-monthly payrolls, calculating paid leave top-ups, reviewing timekeeping records, ensuring compliance with tax regulations, and generating payroll reports. The candidate should have a Bachelor's degree in accounting or finance, at least 3 years of US payroll experience, strong Excel skills, and a deep understanding of US payroll laws and regulations.
Operations/Office Manager
Company: Ad Hoc Labs
Location: Los Angeles, CA
Posted Apr 06, 2024
Ad Hoc Labs, the creators of Burner, a top-grossing app, seeks an Office Manager for their growing startup. The role involves administrative support, process improvement, operations management, office management, employee IT administration, and fostering company culture. The ideal candidate should have strong organizational skills, ability to multitask, and knowledge of office software. The company offers comprehensive benefits and a collaborative work culture.
Senior Application Security Engineer
Company: Integral Ad Science
Location: Chicago, IL
Posted Apr 26, 2024
Integral Ad Science (IAS) is seeking a Senior Application Security Engineer with 5-10+ years of experience in application security and a development or coding background. The role involves defining and implementing IAS's security framework, developing security standards, responding to security vulnerabilities, educating the workforce on secure application security, and working with multiple teams for secure devops release cycles. IAS is a leading global media measurement and optimization platform committed to diversity and inclusiveness, offering an environment where one can make a direct and visible impact.
Customer Success Manager
Company: Integral Ad Science
Location: New York City, NY
Posted Apr 12, 2024
Integral Ad Science is seeking a Customer Success Manager with 3+ years of experience in sales, account management, or customer success in the ad tech/mar tech/digital media/marketing/advertising space. The role involves managing client relationships, expanding customer relationships, identifying opportunities for increased adoption of IAS products, and driving customer success and satisfaction. The ideal candidate should have a proven track record of meeting or exceeding performance and retention goals, and be comfortable with data-driven storytelling. The position requires excellent communication skills, experience with Salesforce.com, MS PowerPoint, Excel, and preferably next-generation Customer Success tools. IAS is committed to diversity and inclusiveness, and offers a competitive salary range of $69,300 - $118,800.
Vice President, Mergers and Acquisitions
Company: Integral Ad Science
Location: New York City, NY
Posted Apr 22, 2024
Integral Ad Science (IAS) is seeking a Vice President of M&A to join their team. The role involves leading the company's end-to-end acquisition processes, partnering with executive and product leadership, and driving data-driven analyses. The ideal candidate should have 7-10 years of experience in corporate strategy, M&A, or similar roles, with a strong understanding of the media, marketing, and advertising industries. They should be a self-starter, able to work in a fast-paced environment, and have excellent analytical and communication skills.