Jobs at Airbnb
Airbnb, founded in 2008, pioneered the home‑sharing economy and now operates a global marketplace that connects travelers with local hosts. The company invests heavily in machine learning, recommendation engines, and real‑time pricing to deliver personalized stays, and its tech stack includes Go, Node.js, Rust, and large‑scale distributed systems.
Airbnb hires across the tech spectrum: software engineers (frontend, backend, infrastructure), data scientists, product managers, design researchers, and DevOps specialists. Non‑tech roles such as finance analysts, marketing strategists, and community operations managers are also common. Candidates can expect rigorous coding challenges, design systems discussions, and a focus on building scalable, privacy‑first products.
Checking Airbnb listings on Job Transparency gives you instant visibility into base salaries, bonus ranges, and equity grants, as well as employee sentiment scores from recent reviews. This data lets you compare offers, negotiate confidently, and gauge the company culture before you apply.
Manager, Engineering - Developer Platform (CI/CD)
Company: Airbnb
Location: USA
Posted Nov 18, 2024
Airbnb is a company that has grown from two hosts to over 4 million hosts, offering unique stays and experiences. The company is committed to continuous integration and continuous delivery, and is seeking a manager to lead the CICD team.
Software Engineer - Community Support Platform
Company: Airbnb
Location: USA
Posted Nov 18, 2024
The text describes a job opening at Airbnb for a software engineer to work on a chatbot product team. The role involves creating innovative user experiences, working with cross-functional teams, and contributing to the full development cycle. The company is committed to inclusion and diversity.
Senior Analytics Engineer, Guest & Host
Company: Airbnb
Location: Gunnison, CO
Posted Nov 18, 2024
Airbnb, founded in 2007, is seeking a Senior Analytics Engineer for its Marketplaces & Intelligence Data & AI team. The role involves building foundational data sets, collaborating with various teams, and working closely with the Policy and Communications team. The ideal candidate should have 5+ years of experience in Analytics Engineering, Data Science, or similar fields, with expertise in SQL, data engineering languages, geospatial data, and data warehousing. The position is remote-eligible in the US, with occasional work at Airbnb offices. Airbnb is committed to diversity and inclusion.
Manager - Business Process Improvement
Company: Airbnb
Location: USA
Posted Nov 14, 2024
The job posting is for a Business Process Improvement manager at Airbnb, responsible for leading operational strategy execution, creating efficient processes, and driving continuous improvement. The role requires a strong background in process management, leadership, and analytics, with a focus on customer journey and customer-centric outcomes.
Senior Policy Manager - Policy Products and Scaling
Company: Airbnb
Location: USA
Posted Nov 18, 2024
Airbnb is seeking a Senior Manager to lead their City Portal product, collaborating with cross-functional teams to develop cutting-edge features and drive the evolution of their centralized tooling. The role requires a forward-thinking, results-oriented professional with experience in public policy, marketing, or operations, and a passion for Airbnb's mission.
Staff Software Engineer - Payments Payins
Company: Airbnb
Location: USA
Posted Nov 15, 2024
The text describes the Payments team at Airbnb, responsible for processing payments and providing a delightful experience for guests and hosts. The team is looking for a Staff Fullstack Software Engineer to define the long-term technical vision and collaborate with cross-functional partners.
Staff UX Researcher
Company: Airbnb
Location: USA
Posted Nov 14, 2024
The job posting is for a research role at Airbnb, where the candidate will use their knowledge of research design and quantitative analytical skills to plan and execute large-scale data collection and provide insights to the company. The role is remote eligible, but the candidate must live in a state where Airbnb has a registered entity.
Premium Support Senior Associate
Company: Airbnb
Location: Hinganghāt, India
Posted Nov 19, 2024
Airbnb, founded in 2007, is seeking a highly motivated Customer Service Representative for a full-time position in Gurugram, India. The ideal candidate should have 7+ years of experience in multicultural customer service, preferably in the hospitality industry. They must possess strong communication skills, problem-solving abilities, and customer service expertise. The role involves providing personalised and exceptional customer support, managing complex cases, and fostering strong relationships with users. The representative will interact with customers through various channels, ensuring complete resolution of cases. They should be adaptable, responsive, proactive, resourceful, and efficient, demonstrating a high level of professionalism and confidentiality.
Software Engineer, Community Support Platform
Company: Airbnb
Location: Gunnison, CO
Posted Nov 18, 2024
Airbnb, founded in 2007, has grown to over 4 million Hosts and 1 billion guest arrivals worldwide. The Community Support Platform (CSP) is a critical system that empowers global customer support ambassadors using advanced technology. The Chatbot Product team focuses on AI-driven customer service, combining AI capabilities with human expertise. The role involves working with a diverse team of software engineers to create innovative user experiences for AI-driven products. The ideal candidate has 2-4+ years of software development experience, strong backend systems expertise, and experience with frontend or full stack development. Excellent communication skills and a passion for efficiency, quality, and team collaboration are required. The position is US-remote eligible, but the candidate must reside in a state where Airbnb has a registered entity, excluding Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware, and Rhode Island.
Senior Fullstack Engineer - CSP
Company: Airbnb
Location: USA
Posted Nov 14, 2024
Airbnb is seeking a Senior Engineer to join their Community Support Platform (CSP) team. The team is responsible for building solutions that improve Airbnb agent productivity. The ideal candidate will have 5+ years of full-stack software development experience, proficiency in a major programming language, and experience with modern JavaScript frameworks.
Associé(e) principal au Support Premium
Company: Airbnb
Location: Canada
Posted Nov 18, 2024
Airbnb, founded in 2007, is seeking a dedicated and enthusiastic individual for a full-time Premium Support Senior Associate role in Montreal, Canada. The ideal candidate will provide exceptional customer service, handling complex cases and interacting with clients and internal stakeholders. Key responsibilities include managing high-value reservations, resolving issues, and maintaining strong relationships with users. The role requires excellent communication skills, problem-solving abilities, and customer service expertise. The candidate should be highly autonomous, capable of evaluating cases and finding optimal solutions for hosts, users, and internal stakeholders.
Software Engineering Manager - Community Support Platform
Company: Airbnb
Location: USA
Posted Nov 15, 2024
The job posting is for a leadership role in Airbnb's Community Support Platform, responsible for managing a team of software engineers to create innovative user experiences for AI-driven customer service products.