Jobs at Aisera

Positions 12,803

Aisera is a leading AI‑powered customer service platform headquartered in Austin, Texas. The company builds automated virtual assistants that integrate with IT service management (ITSM) and help‑desk tools, enabling enterprises to deliver instant, context‑aware support at scale.

Aisera hires across a spectrum of technical and business functions. Software engineers work on natural language processing, cloud infrastructure, and API integrations. Data scientists and AI researchers develop reinforcement‑learning models that power the assistant’s decision logic. Product managers, sales engineers, and marketing strategists collaborate to shape product roadmaps and drive adoption in Fortune 500 accounts. Candidates can expect an agile work environment, continuous learning opportunities, and competitive equity packages.

Listing Aisera jobs on Job Transparency gives you a clear view of base salaries, bonus potential, and employee sentiment scores. This data allows you to benchmark offers against market averages and assess cultural fit before submitting an application.

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Frequently Asked Questions

What’s it like to work at Aisera?
Employees describe Aisera as fast‑paced yet collaborative, with a strong focus on AI ethics and user privacy. The company offers flexible remote options, quarterly hackathons, and a comprehensive benefits package that includes health, dental, vision, and a 401(k) match.
What types of positions are available at Aisera?
Aisera’s open roles span software engineering, data science, AI research, product management, sales engineering, marketing, customer success, and operations. Positions are located in Austin, remote U.S. locations, and select international hubs.
How can I stand out as an applicant for Aisera?
Tailor your resume to highlight experience with NLP, cloud platforms (AWS, Azure, GCP), and AI model deployment. Showcase measurable impact, such as reducing ticket resolution time by a percentage or improving model accuracy. Include a portfolio or demo of relevant projects and prepare to discuss your approach to ethical AI design during interviews.

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