Jobs at Alarm.com
830 open positions
Software Engineer Internship - Tysons, VA
Company: Alarm.com
Location: Washington DC
Posted Mar 17, 2024
<p><strong>POSITION OVERVIEW <strong><p> <p>An entrepreneurial technology company Alarmcom is seeking a motivated Software Engineering Summer Intern The Engineering team is perfect for candidates who want to gain exposure to a wide variety of technologies in the Internet of Things world including home automation intelligent video analysis cutting edge web application development ecommerce applications and large scale realtime databases <br > <br >Few companies innovate and develop across such a broad range of technologies as Alarmcom This position is ideal for the candidate who seeks a supportive and collaborative company culture where one can work closely with and be mentored by smart and highly productive people across a diverse spectrum of wireless software and hardwaredevice technologies developing outstanding consumer products <p> <p><strong>RESPONSIBILITIES<strong> <p> <p>The Software Engineering Interns primary job responsibilities will include <p> <ul><li>Analyzing functional requirements and product specifications<li> <li>Researching adopting and integrating new technologies <li> <li>Innovating and improving existing products <li> <li>Writing coherent organized code<li> <li>Taking ownership of projects to ensure their successful completion with respect to deadlines<li> <li>Collaborating with Quality Assurance in developing a test plan to ensure successful deployment of updates <li> <li>Other duties as assigned<li> <ul><p><strong>REQUIREMENTS<strong> <p> <ul><li>Must be currently pursuing a BA or BS in Computer Science or similar engineering program with strong academic performance<li> <li>Selfstarter analytical tenacious problem solver <li> <li>Strong verbal and written communication skills <li> <li>Rigorous attention to detail and focus on quality of deliverables <li> <li>Proven team experience and comfort in a teamoriented environment <li> <li>Passion for working with technology and excitement for creating high quality consumer technology products <li> <ul><p><strong>WHY INTERN FOR ALARMCOM<strong> <p> <ul><li><strong>Collaborate with outstanding people<strong> We hire only the best Our standards are high and our employees enjoy working alongside other high achievers <li> <li><strong>Make an immediate impact<strong> Interns can expect to work on meaningful projects that help with bringing new technologies to the marketplace<li> <li><strong>Gain well rounded experience<strong> Alarmcom offers a diverse and dynamic environment where you will get the chance to work directly with fulltime employees and learn about multiple areas of the business <li> <li><strong>Focus on fun<strong> Alarmcom places high value on our team culture Our internship program hosts several fun events throughout the summer<li> <li><strong>Our Technology Stack<strong> native iOS and Android applications single page web applications build with EmberJs Nodejs ECMAScript 2017 JavaScript MicrosoftNET C WebApi and SQL Server<li> <li>Alarmcom values working together and collaborating in person Our interns work from the office 5 days a week<li> <ul><p><strong>COMPANY INFO<strong><p> <p>Alarmcom is the leading cloudbased platform for smart security and the Internet of Things More than 76 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient And every day were innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more Were seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them <p> <p>For more information please visit <strong>wwwalarmcom<strong><p> <p><strong>Alarmcom is an Equal Opportunity Employer<strong><p> <p>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future positions recordkeeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<p> <p>JR103878<p>
Customer Support Associate
Company: Alarm.com
Location: Minneapolis–Saint Paul, MN
Posted Mar 13, 2024
<p>Do you have a passion for providing exceptional customer service and solving complex problems Do you enjoy troubleshooting technology If you answered yes we are looking for you to join our Alarmcom contact center In this role you will provide phonebased technical support for our dealers by helping them ensure devices in end users homes and businesses are functioning properly<p> <p>Prior technical knowledge is not required however technical curiosity and a willingness to learn are key to your success in the role In fact candidates without previous technical support experience are strongly encouraged to apply we see great success in candidates coming from retail food service and hospitality industries that are looking to make a career change <p> <p>RESPONSIBILITIES<p> <ul><li>Provide exceptional phonebased customer support regarding Alarmcom products and services<li> <li>Be inquisitive logical and persistent in developing troubleshooting steps to remedy any technical concerns and find solutions<li> <li>You must be a positive and proactive problemsolver with the ability to think on your feet while providing excellent customer service<li> <li>Share knowledge within the team via documentation ongoing training and participation in lab exercises and product testing<li> <li>Collaborate with other team members to ensure ongoing improvements in quality and service<li> <li>Have fun in a stimulating and fastpaced environment in which youll never be bored and youre constantly learning<li> <li>Other duties as assigned<li> <ul><p>In joining the technical support team you will learn about<p> <ul><li>Alarmcoms products services and devices by participating in extensive inhouse training sessions and having handson experience in setting up a complete Alarmcom system<li> <li>The security industry Alarmcoms business model marketing strategies and how we work together with the dealers<li> <ul><p>CUSTOMER SUPPORT ASSOCIATE REQUIREMENTS<p> <ul><li>Strong customer service orientation and disposition<li> <li>Interest in technology although prior related technology expertise is not required<li> <li>Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern<li> <li>Demonstrated experience with logical thinking and problem solving<li> <li>Strong technical aptitude and computer skills eg Webbased applications Mobile applications Excel Word<li> <li>Excellent written and verbal communication skills fluency in Spanish French or Portuguese is a plus<li> <li>A selfstarter who is able to operate independently within a team environment<li> <li>Bachelors Degree preferred<li> <li>Phonebased support skills preferred<li> <li><span>This is a hybrid position that requires you to work inperson from our Bloomington MN offices 3 daysweek during training and 2 daysweek following successful completion of your training<span><li> <ul><p>WHY WORK FOR ALARMCOM<p> <ul><li>While providing unprecedented service our team also focuses on making work fun No matter what your interests are you will find likeminded people at Alarmcom You can be a part of our amazing community that includes monthly game nights DampD Azul Splendor nerf wars during the workday themed potlucks group outings trivia nights and countless other activities We even have a casual environment yes you really can wear jeans to work every day<li> <li>Collaborate with outstanding people We hire only the best Our quality standards are high and our employees enjoy working alongside other high achievers<li> <li>Make an immediate impact New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks You are empowered to perform as soon as you join the Alarmcom team<li> <li>Gain well rounded experience Alarmcom offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business<li> <li>Work with latest technologies As we continue to lead the industry we require expertise across a broad spectrum of technologies including short and longrange wireless communication video surveillance lighting and HVAC automation web development and backend application development and hosting<li> <li>Focus on fun Alarmcom places high value on our team culture We even have a committee dedicated to hosting a standout holiday party happy hours and other social events<li> <ul><p>COMPANY INFORMATION<p> <p>Alarmcom is the leading cloudbased platform for smart security and the Internet of Things More than 76 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient And every day were innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more Were seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them <p> <p>For more information please visit <strong>wwwalarmcom<strong><p> <p>COMPANY BENEFITS<p> <p>Alarmcom offers competitive pay and benefits inclusive of subsidized medical plan options an HSA with generous company contribution a 401k with employer match and paid holidays wellness time and vacation increasing with tenure Paid maternity and bonding leave companypaid disability and life insurance FSAs wellbeing resources and activities and a casual dress work environment are also part of our outstanding total rewards package<p> <p>Alarmcom is an Equal Opportunity Employer<p> <p>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future positions recordkeeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<p> <p><strong>Notice To Third Party Agencies<strong><p> <p>Alarmcom understands the value of professional recruiting services However we are not accepting resumes from recruiters or employment agencies for this position In the event we receive a resume or candidate referral for this position from a thirdparty recruiter or agency without a previously signed agreement we reserve the right to pursue and hire those candidates without any financial obligation to you <strong>If you are interested in working with <strong><strong>Alarmcom<strong><strong> please email your company information and standard agreement to<strong> RecruitingPartnershipsAlarmcom<strong><strong><p> <p>JR100710<p> <p>LIKM1<p> <p>LIOnsite<p>
Supply Chain Performance Analyst
Company: Alarm.com
Location: Washington DC
Posted Mar 12, 2024
<p><strong>POSITION OVERVIEW<strong><p> <p>A rapidly growing entrepreneurial technology company Alarmcom is seeking a Supply Chain Performance Analyst to support our Business and Process Improvement initiative within our Global Supply Chain team As a fast growing company Alarmcom is looking for somebody to contribute to the daytoday operations of our growing business<p> <p><strong>RESPONSIBILITIES<strong><p> <ul><li><strong>Data Collection and Analysis<strong> <ul><li>Collect data from various sources including databases spreadsheets and software tools<li> <li>Analyze data to identify trends patterns and anomalies that may impact business performance<li> <ul><li> <li><strong>Key Performance Indicators KPIs<strong> <ul><li>Collaborate with stakeholders to define and establish key performance indicators relevant to different business functions<li> <ul><li> <ul><ul><ul><li>Develop and maintain KPI dashboards and reports<li> <ul><li><strong>Reporting and Visualization<strong><li> <ul><li>Create and maintain reports charts and dashboards to present data and metrics in a clear and understandable format<li> <li>Use data visualization tools to communicate findings effectively<li> <ul><li><strong>Data Quality Assurance <strong><li> <ul><li>Ensure the accuracy completeness and reliability of data by implementing data quality checks and validation procedures<li> <ul><li><strong>Insights and Recommendations<strong><li> <ul><li>Provide insights and recommendations based on data analysis to support strategic decisionmaking<li> <li>Collaborate with teams to implement datadriven improvements<li> <ul><li><strong>Performance Monitoring <strong><li> <ul><li>Continuously monitor and track key metrics and performance against targets<li> <li>Alert stakeholders to deviations from expected outcomes and propose corrective actions<li> <ul><li><strong>Team based <strong> <ul><li>Assist when needed in department essential functions PO and RMA processing andor any general order inquire matters etc and contribute to the Alarmcom culture<li> <ul><li> <li>Other duties as assigned<li> <ul><p><strong>REQUIREMENTS<strong><p> <ul><li>Bachelors degree or equivalent relevant work experience in data analysis business or a related field<li> <li>12 year proven experience in data analysis reporting or a similar role<li> <li>Strong analytical and critical thinking skills<li> <li>Proficiency in data analysis and visualization tools such as Excel PowerBI or similar software<li> <li>Strong communication skills to convey complex data findings to nontechnical stakeholders Attention to detail and a commitment to data accuracy<li> <li>A selfstarter who can operate independently and is data oriented<strong> <strong><li> <li>Experience with Business Intelligence BI tools preferred knowledge in Microsoft PowerBI a plus<li> <li>Strong interpersonal and communication skills with the ability to present to business partners and senior leadership<li> <li>Must possess the ability and commitment to meet deadlines even during high volume periods<li> <li>Team player with a positive attitude and high degree of flexibility<li> <li>Must be able to demonstrate strong quantitative skills<li> <li>Must be computer proficient ability to learn Alarmcom platforms and tools<li> <ul><p>WHY WORK FOR ALARMCOM<p> <ul><li>Collaborate with outstanding people We hire only the best Our standards are high and our employees enjoy working alongside other high achievers<li> <li>Make an immediate impact New employees can expect to be given real responsibility for bringing new technologies to the marketplace You are empowered to perform as soon as you join the Alarmcom team<li> <li>Gain well rounded experience Alarmcom offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business<li> <li>Work with the latest technologies Youll gain exposure to a broad spectrum of IoT SaaS and M2M technologies including wireless communication video monitoring smart home automation web development and backend application development and hosting<li> <li>Focus on fun Alarmcom places high value on our team culture We even have a committee dedicated to hosting a standout holiday party happy hours and other fun corporate events<li> <li>Alarmcom values working together and collaborating in person Our employees work from the office 4 days a week<li> <ul><p>COMPANY INFO<p> <p>Alarmcom is the leading cloudbased platform for smart security and the Internet of Things More than 76 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient And every day were innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more Were seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them<p> <p>For more information please visit <strong>wwwalarmcom<strong><p> <p>COMPANY BENEFITS<p> <p>Alarmcom offers competitive pay and benefits inclusive of subsidized medical plan options an HSA with generous company contribution a 401k with employer match and paid holidays wellness time and vacation increasing with tenure Paid maternity and bonding leave companypaid disability and life insurance FSAs wellbeing resources and activities and a casual dress work environment are also part of our outstanding total rewards package<p> <p>Alarmcom is an Equal Opportunity Employer<p> <p>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future contract positions record keeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<p> <p>Notice To Third Party Agencies<p> <p>Alarmcom understands the value of professional recruiting services However we are not accepting resumes from recruiters or employment agencies for this position In the event we receive a resume or candidate referral for this position from a thirdparty recruiter or agency without a previously signed agreement we reserve the right to pursue and hire those candidates without any financial obligation to you If you are interested in working with Alarmcom please email your company information and standard agreement to RecruitingPartnershipsAlarmcom<p> <p>JR103970<p> <p>LIBK2<p>
Account Executive
Company: Alarm.com
Location: Remote
Posted Mar 17, 2024
Alarm.com, a leading technology company in wireless, web, and mobile enabled security, monitoring, and home automation services, is seeking experienced Account Executives for a territory covering the Central Region. The role involves driving revenue through assigned dealers, managing relationships, and providing training. The ideal candidate should have 3-5 years of outside sales experience, a history of increasing revenue, and excellent communication skills. Alarm.com offers a collaborative environment, opportunities for growth, and competitive benefits.
Product Manager III- Cloud Video Surveillance
Company: Alarm.com
Location: Washington DC
Posted Mar 15, 2024
The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. For more information, please visit www.alarm.com. COMPANY BENEFITS Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected]. However, we are not accepting resumes from recruiters or employment agencies for this position. Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient.
Director, Website Operations
Company: Alarm.com
Location: Washington DC
Posted Mar 15, 2024
<p><b>Overview<b> <p><p>Alarmcom is seeking a technically skilled Director of Website Operations to lead the next phase of our website operations The ideal candidate will have a proven track record designing implementing and managing scalable dynamic and worldclass websites They should be adept at SEO CSS and HTML coding and be wellversed in the latest content management systems such as Drupal WordPress and Craft This role involves managing the work of a team of web developers and web designers while coordinating across teams and business units Leadership skills are paramount<p> <p><b>Key Responsibilities<b> <p><ul><li>Spearhead the development and execution of a strategic web presence plan collaborating crossfunctionally to assure website alignment with business objectives content and brand<li> <li>Lead and manage the work of the web operations team including web developers web designers and content managers<li> <li>Design the websites content experience crafting and implementing a comprehensive strategy that ensures SEOoptimized accessible and brandaligned content while collaborating with internal stakeholders and maintaining a robust quality assurance and maintenance process<li> <li>Ensure the website is optimized for search engines aiming to improve visibility and organic traffic<li> <li>Oversee all daily website operations to drive optimal website performance and user experience through continuous monitoring advanced analytics and proactive action on traffic load times and engagement data<li> <li>Implement innovative web technologies and design principles to foster an engaging and intuitive user experience<li> <li>Use web analytics tools to track and analyze website performance and user behavior using this data to inform strategic decisions and improvements<li> <li>Collaborate with web developers and IT teams to handle technical aspects of the website such as server management code deployment and troubleshooting technical issues<li> <li>Develop and manage robust security protocols for the website<li> <li>Monitor and adapt to legal and regulatory changes ensuring adherence to ADA standards privacy laws industry standards and best practices<li> <li>Streamline content updates across databases and servers while meticulously planning and coordinating these updates with marketing sales and customer service<li> <li>Integrate AI and other advanced technologies enhancing website functionalities for greater user engagement<li> <li>Collaborate on innovative digital projects leveraging the latest technologies to expand and elevate the organizations digital presence and capabilities<li> <li>Create thorough documentation in Confluence<li> <li>Other duties as assigned<li> <ul><p><b>Qualifications<b> <p><p>The ideal candidate will have a strong technical background with extensive experience in website operations content management systems and SEO They should also have a good understanding of web design and development principles and be able to lead projects effectively The ability to manage multiple projects simultaneously and deliver highquality work under tight deadlines is essential<p> <ul><li>A bachelors degree in Computer Science Information Technology Web Development or other relevant field Masters degree or MBA a plus<li> <li>10+ years of experience in web operations web development or a related field<li> <li>Several years of experience in a leadership role managing teams and projects<li> <li>Strong technical knowledge of website infrastructure website development performance optimization SEO and security<li> <li>Excellent communication collaboration and problemsolving skills<li> <ul><p><strong>WHY WORK FOR ALARMCOM<strong><p> <ul><li><strong>Collaborate with outstanding people<strong> We hire only the best Our standards are high and our employees enjoy working alongside other high achievers<li> <li><strong>Make an immediate impact<strong> New employees can expect to be given real responsibility for bringing new technologies to the marketplace You are empowered to perform as soon as you join the Alarmcom team<li> <li><strong>Gain well rounded experience<strong> Alarmcom offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business<li> <li><strong>Focus on fun<strong> Alarmcom places high value on our team culture We even have a committee dedicated to hosting a standout holiday party happy hours and other fun corporate events<li> <li>Alarmcom values working together and collaborating in person Our employees work from the office 4 days a week<li> <ul><p><strong>COMPANY INFO<strong><p> <p>Alarmcom is the leading cloudbased platform for smart security and the Internet of Things More than 76 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient And every day were innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more Were seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them <p> <p>For more information please visit <strong>wwwalarmcom<strong><p> <p><strong>COMPANY BENEFITS<strong><p> <p>Alarmcom offers competitive pay and benefits inclusive of subsidized medical plan options an HSA with generous company contribution a 401k with employer match and paid holidays wellness time and vacation increasing with tenure Paid maternity and bonding leave companypaid disability and life insurance FSAs wellbeing resources and activities and a casual dress work environment are also part of our outstanding total rewards package<p> <p><strong>Alarmcom is an Equal Opportunity Employer<strong><p> <p>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future positions recordkeeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<p> <p><strong>Notice To Third Party Agencies<strong><p> <p>Alarmcom understands the value of professional recruiting services However we are not accepting resumes from recruiters or employment agencies for this position In the event we receive a resume or candidate referral for this position from a thirdparty recruiter or agency without a previously signed agreement we reserve the right to pursue and hire those candidates without any financial obligation to you If you are interested in working with Alarmcom please email your company information and standard agreement to RecruitingPartnershipsAlarmcom<p> <p><br ><p>
Regional Sales Manager - WI
Company: Alarm.com
Location: Remote
Posted Mar 15, 2024
<p><strong>Regional Sales Manager Wisconsin <strong><p> <p>OpenEye an innovator in the design and development of cloudcentric software solutions for commercial video management systems is seeking a Regional Sales Manager to cover Wisconsin<p> <p>We are looking for a creative team oriented individual to promote and sell our groundbreaking OpenEye Web Services video management system including software servers and cameras to commercial channel partners in the physical security industry This selfdirected motivated sales manager will be a key member of OpenEyes outside sales team and the primary contact for customers on a regional basis<p> <p><span datacontrast=none><span dataccppara=>OpenEye<span><span dataccppara=> is a subsidiary of Alarmcom Learn more at <span><span><span datacontrast=none><span dataccpchar=>wwwopeneyenet<span><span><span datacontrast=none><span dataccppara=><span><span><span dataccpprops=> <span><p> <p>OpenEye is proud to be one of the 2023 Best Places to Work in the Inland Northwest Ready to join a casual fun and creative culture Join our team<p> <p>RESPONSIBILITIES<p> <ul><li>Meets and exceeds sales goals via effective territory management<li> <li>Responsible for delivering new channel partners Certified and Premier Partners<li> <li>Responsible for building relationships with regional accounts dealers and distribution partners including<li> <ul><li>Training joint sales calls enduser presentations and<li> <li>Promotions sales contests<li> <ul><li>Manages the sales efforts including the following<li> <ul><li>Goal setting and territory management<li> <li>Training and joint sales calls<li> <ul><li>Orchestrates the regional development of key national partners including<li> <ul><li>Training joint sales calls enduser presentations<li> <li>Prepare for and attend key regional and national trade shows and vertical market shows<li> <ul><li>Allocates time to office work to create strategy set up appointments complete management reports and prepares for upcoming presentations and conference calls with sales teams<li> <li>Resolves customer issues professionally with internal team<li> <li><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>Other duties as assigned<span><span><li> <ul><p>REQUIREMENTS<p> <ul><li>Bachelors degree or equivalent industry experience<li> <li>Minimum 5 years outside sales experience preferably in a technology discipline<li> <li>3 years Business to Business sales experience<li> <li>Strong territory management skills<li> <li>Ability to travel overnight 70 85 of the time including some weekends<li> <li>Proficient in Excel Word PowerPoint and CRM software<li> <li>Demonstrate a teamoriented mind set<li> <li>Possess corporate level presentationreporting abilities<li> <li>Technical aptitude<li> <li>Account development skills<li> <li>Microsoft networking certifications preferred<li> <li>Cloud SaaS Sales Experience preferred<li> <li>Video Surveillance Management Systems Sales Experience preferred<li> <ul><p><strong>Perks at OpenEye<strong><p> <ul><li>Employees are eligible to purchase company stock at a discounted rate<li> <li>Collaborative fun creative culture where idea sharing is encouraged<li> <li>Medical dental vision amp prescription benefits starting day 1 Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low<li> <li>Up to $5000 annual company match for 401k<li> <li>Company paid shorttermlongterm disability ADampD and life insurance<li> <li>Paid maternity and parental leave<li> <li>15 Days of Paid Vacation accrued per year increases after year 3<li> <li>Paid SickWellness time is accrued at a rate of 1 hour for every 35 hours worked except where local laws are more generous<li> <li>9 Paid Holidays per year<li> <li>Educational Assistance Program covering nondegree support undergraduate and graduate degrees<li> <li>Employee Equipment Program Free Alarmcom system for your home<li> <ul><p><strong><span datacontrast=none>OpenEye is an Equal Opportunity Employer<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=none>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future positions recordkeeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<span><span dataccpprops=> <span><p> <p><strong><span datacontrast=none>Notice To Third Party Agencies<span><strong><p> <p><span datacontrast=none>Alarmcom understands the value of professional recruiting services However we are not accepting resumes from recruiters or employment agencies for this position In the event we receive a resume or candidate referral for this position from a thirdparty recruiter or agency without a previously signed agreement we reserve the right to pursue and hire those candidates without any financial obligation to you If you are interested in working with Alarmcom please email your company information and standard agreement to RecruitingPartnershipsAlarmcom<span> <p> <p>JR104052<p>
Sales Engineer
Company: Alarm.com
Location: Remote
Posted Mar 16, 2024
The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. For more information, please visit www.alarm.com. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. Focus on fun: Alarm.com places high value on our team culture. The ideal candidate will be well versed in technology, have a keen problem-solving sense, demonstrate strong communication skills, and have an interest in travel. COMPANY INFO Alarm.com is the leading cloud-based platform for smart security and the Internet of Things.
Technical Support Associate - Colombia
Company: Alarm.com
Location: Remote
Posted Mar 14, 2024
<p><strong>POSITION OVERVIEW<strong><p> <p>Alarmcom a fast growth entrepreneurial technology company is seeking an ambitious and selfdirected individuals that have proven customer support and operations experience to join our International team working remotely in Colombia This International Technical Support Associate will be a service minded and reliable team member to create and manage the technical support help for our international channel partners This person is responsible for satisfying our channel partners needs for quick thorough and reliable responses to a broad variety of service requests ranging from product information pricing contracts updates logistics status requests for marketing support and more <p> <p><strong>RESPONSIBILITIES<strong><p> <p>The primary job responsibilities will include<p> <ul><li>Providing exceptional technical support for our authorized dealers distributors and customers in the LATAM region using various means to troubleshoot technical concerns and research possible solutions<li> <li>Providing thorough documentation for calls taken including encountered issues resolutions and followup required using the companys webbased support system<li> <li>Developing andor revising technical support documentation for products and processes<li> <li>Collaborate with other team members to ensure ongoing improvements in quality and service <li> <li>Monitor support queues and bring attention to interaction queue that requires additional assistance<li> <li>Be inquisitive logical and persistent in developing troubleshooting steps to remedy any technical concerns and find solutions<li> <li>Act as a reference point for questions or doubts coming from the support team<li> <li>Assisting with technical trainings and presales tech support for new product releases in coordination with the Sales Engineering team <li> <li><span>Other duties as assigned<span><li> <ul><p><strong>REQUIREMENTS<strong><p> <ul><li>Fluency in English and Spanish written and oral Portuguese is highly desired<li> <li>1+ years of work experience in technical support andor sales<li> <li>Background and strong desire to work for a technology company and quickly learn necessary technical skills to successfully perform daily duties<li> <li>Demonstrate passion for providing the highestquality customer service<li> <li>Strong technical aptitude and computer skills eg Webbased applications Mobile applications Excel Word<li> <li>Ability to communicate with customers via email and phone in a clear and professional manner<li> <li>A selfstarter who is able to operate independently and is customer service oriented<li> <li>Must possess the ability and commitment to meet deadlines even during high volume periods<li> <li>Must be proficient in Microsoft Word Excel and PowerPoint<li> <li>Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern<li> <li>Proven ability to communicate clearly with all levels within an organization<li> <li>Selfmotivated and disciplined individual that has experience working independently<li> <li>Flexible working hours that can accommodate support needs for local business hours<li> <li>Bachelors Degree preferred<li> <ul><p><strong><strong><p> <p><strong>WHY WORK FOR ALARMCOM<strong><p> <ul><li>Collaborate with outstanding people We hire only the best Our standards are high and our employees enjoy working alongside other high achievers<li> <li>Make an immediate impact New employees can expect to be given real responsibility for bringing new technologies to the marketplace You are empowered to perform as soon as you join the Alarmcom team<li> <li>Gain well rounded experience Alarmcom offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business<li> <li>Focus on fun Alarmcom places high value on our team culture We even have a committee dedicated to hosting a standout holiday party happy hours and other fun corporate events<li> <ul><p><strong><strong><p> <p><strong>COMPANY INFO<strong><p> <p>Alarmcom is the leading cloudbased platform for smart security and the Internet of Things More than 76 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient And every day were innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more Were seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them <p> <p>For more information please visit <strong>wwwalarmcom<strong><p> <p><strong>Alarmcom is an Equal Opportunity Employer<strong><p> <p>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment record keeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<p>
Technical Support Associate - APAC
Company: Alarm.com
Location: Remote
Posted Mar 14, 2024
<p><strong>POSITION OVERVIEW<strong><p> <p>Alarmcom a fast growth entrepreneurial technology company is seeking an ambitious and selfdirected individuals that have proven customer support and operations experience to join our International team working remotely in Australia This International Technical Support Associate will be a service minded and reliable team member to create and manage the technical support help for our international channel partners This person is responsible for satisfying our channel partners needs for quick thorough and reliable responses to a broad variety of service requests ranging from product information pricing contracts updates logistics status requests for marketing support and more <p> <p><strong>RESPONSIBILITIES<strong><p> <p>The primary job responsibilities will include<p> <ul><li>Providing exceptional technical support for our authorized dealers distributors and customers in the APAC region using various means to troubleshoot technical concerns and research possible solutions<li> <li>Providing thorough documentation for calls taken including encountered issues resolutions and followup required using the companys webbased support system<li> <li>Developing andor revising technical support documentation for products and processes<li> <li>Collaborate with other team members to ensure ongoing improvements in quality and service <li> <li>Monitor support queues and bring attention to interaction queue that requires additional assistance<li> <li>Be inquisitive logical and persistent in developing troubleshooting steps to remedy any technical concerns and find solutions<li> <li>Act as a reference point for questions or doubts coming from the support team<li> <li>Assisting with technical trainings and presales tech support for new product releases in coordination with the Sales Engineering team <li> <li><span>Other duties as assigned<span><li> <ul><p><strong>REQUIREMENTS<strong><p> <ul><li>Fluency in English written and oral Spanish is a plus<li> <li>3+ years of work experience in technical support andor sales<li> <li>Background and strong desire to work for a technology company and quickly learn necessary technical skills to successfully perform daily duties<li> <li>Demonstrate passion for providing the highestquality customer service<li> <li>Strong technical aptitude and computer skills eg Webbased applications Mobile applications Excel Word<li> <li>Ability to communicate with customers via email and phone in a clear and professional manner<li> <li>A selfstarter who is able to operate independently and is customer service oriented<li> <li>Must possess the ability and commitment to meet deadlines even during high volume periods<li> <li>Must be proficient in Microsoft Word Excel and PowerPoint<li> <li>Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern<li> <li>Proven ability to communicate clearly with all levels within an organization<li> <li>Selfmotivated and disciplined individual that has experience working independently<li> <li>Flexible working hours that can accommodate support needs for local business hours<li> <li>Bachelors Degree preferred<li> <ul><p><strong>WHY WORK FOR ALARMCOM<strong><p> <ul><li>Collaborate with outstanding people We hire only the best Our standards are high and our employees enjoy working alongside other high achievers<li> <li>Make an immediate impact New employees can expect to be given real responsibility for bringing new technologies to the marketplace You are empowered to perform as soon as you join the Alarmcom team<li> <li>Gain well rounded experience Alarmcom offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business<li> <li>Focus on fun Alarmcom places high value on our team culture We even have a committee dedicated to hosting a standout holiday party happy hours and other fun corporate events<li> <ul><p><strong>COMPANY INFO<strong><p> <p>Alarmcom is the leading cloudbased platform for smart security and the Internet of Things More than 76 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient And every day were innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more Were seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them <p> <p>For more information please visit <strong>wwwalarmcom<strong><p> <p><strong>Alarmcom is an Equal Opportunity Employer<strong><p> <p>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment record keeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<p>
Associate General Counsel
Company: Alarm.com
Location: Washington DC
Posted Mar 16, 2024
The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. For more information, please visit www.alarm.com. COMPANY BENEFITS Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected]. However, we are not accepting resumes from recruiters or employment agencies for this position. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). Our platform lets consumers turn their smart thermostats, electric cars, water heaters, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.
Supply Chain Program Manager
Company: Alarm.com
Location: Washington DC
Posted Mar 17, 2024
Alarm.com, a rapidly growing technology company, is seeking a Supply Chain Program Manager. The role involves managing master data, addressing supply chain challenges, and contributing to sustainable processes. Responsibilities include implementing and maintaining master data management, problem-solving, adapting to changing priorities, managing data sets, identifying and mitigating risks, collaborating with cross-functional teams, and contributing to continuous improvement. Requirements include a BS/BA in Supply Chain or related field, 4+ years of experience, strong critical thinking, team player attitude, and proficiency in Microsoft Excel. Alarm.com offers a collaborative environment, immediate impact, diverse experience, exposure to latest technologies, and a focus on fun.