Jobs at Atlassian
Atlassian is a leading Australian software company that powers teams worldwide with products like Jira, Confluence, Trello, and Opsgenie. Founded in 2002, it has grown to over 10,000 employees across 30+ countries, focusing on collaboration, DevOps, and agile workflows.
Recruiting spans engineering, product, UX, data science, sales, marketing, customer success, finance, and HR. Candidates can expect a modern hiring process that includes live coding, design challenges, and culture fit interviews, along with access to Atlassian's internal learning platform and generous remote‑work policies.
Checking Atlassian's listings on Job Transparency gives you instant access to salary ranges, employee sentiment scores, and real interview insights, allowing you to negotiate confidently and compare roles across similar titles.
Design Operations Lead
Company: Atlassian
Location: San Francisco, CA
Posted Mar 15, 2024
<p><strong>Working at Atlassian<strong><br ><strong>Atlassians can choose where they work whether in an office from home or a combination of the two That way Atlassians have more control over supporting their family personal goals and other priorities We can hire people in any country where we have a legal entity Interviews and onboarding are conducted virtually a part of being a distributedfirst company<strong><br ><strong>This is a remote position <strong>To help our teams work together effectively you will be located in the <strong>US West region<strong><br ><strong>Your future team<strong><br >Our Design Operations team is a multidisciplinary team focused on ensuring more effective designers and a more efficient Design organization We operationalize and improve design practices systems and tools that drive craft excellence and efficiency at scale<br >We are looking for an experienced Design Operations Lead to join our team You will report to the Head of Design Operations<br ><strong>As Design Operations Lead you will<strong><br ><strong>Lead as a strategic partner <strong>You will understand the big picture and drive overall success while tactically delivering incremental value for the team and the company As an embedded DesignOps partner you will partner with a Senior Design Lead and their extended leadership team to champion departmentlevel design programs You will focus on leading operating cadences and scaling practices that improve quality and effectiveness You will be a goto partner always one step ahead anticipating needs identifying painpoints and implementing solutions to enhance the effectiveness of design teams<br ><strong>Bring strategy to action<strong> Leading multiple workstreams you will lead collaborative efforts to improve work management practices instill effective team practices and ensure alignment on a global change strategy You will run complex often ambiguous programs You will establish processes and governance and partner with Leads to provide clear guardrails while empowering teams to move quickly<br ><strong>Role model communication and influence<strong> You will lead through influence Promoting shared understanding and collaboration across teammates leadership designers and partners You will know when to drive when to coach and when to dive in<br ><strong>Improve design ops excellence <strong>As a senior member of our team you will help our Design Operations team improve operational best practices strengthen feedback and learning loops implement our longterm strategy and lead efforts to deliver measurable outcomes within the team and across the broader Design organization<br >Does this sound fun to you You might just be the person were looking for<br ><strong>To be successful in this role you<strong><br ><p><ul><li><strong>Are a problem solver <strong>You think fast on your feet come up with solutions to important situations are swift to decision and take calculated risks You seek out opportunities to improve always searching for new knowledge and new ideas You experiment take lessons from failure and iterate<li> <li><strong>Are an excellent communicator<strong> You know how to connect with people all over the globe at multiple levels of seniority You understand the importance of translation and you know how to communicate complex ideas<li> <li><strong>You are a multiplier<strong> at all levels You are a team player who seamlessly collaborates with diverse teams to navigate challenges You are a multiplier who recognizes the skills around you and you inspire and motivate others to deliver their best work<li> <li><strong>You are a systems thinker <strong>You always have a line of sight to the big picture Youre constantly looking to connect the dots and solve the root problem not just the immediate symptom<li> <li><strong>Love operations<strong> Youre organized proactive and excel in the details You recognize the importance of longterm goals you have vision and are committed to success You break down complex tasks and finetune operations to ensure that every piece of the puzzle fits just right<li> <ul><p><br ><strong>Your background<strong><br ><p><ul><li>58+ years of relevant professional experience delivering programs that affect people and processes ideally in design operations consulting or business operations<li> <li>Expertise in design practices and methodologies product development lifecycle and measurement amp evaluation<li> <li>Strong program management and stakeholder management skills<li> <li>Experience driving change management across a large globally distributed organization<li> <li>Expertise in measuring impact identifying risks and focusing projects on priorities that accomplish outcomes<li> <ul><p><br ><strong>Compensation<strong><br >At Atlassian we strive to design equitable explainable and competitive compensation programs To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline Base pay within the range is ultimately determined by a candidates skills expertise or experience In the United States we have three geographic pay zones For this role our current base pay ranges for new hires in each zone are<br >Zone A $188800 $251700<br >Zone B $169900 $226500<br >Zone C $156700 $208900<br >This role may also be eligible for benefits bonuses commissions and equity<br >Please visit goatlassiancompayzones for more information on which locations are included in each of our geographic pay zones However please confirm the zone for your specific location with your recruiter<br ><strong>Our perks amp benefits<strong><br >Atlassian offers a variety of perks and benefits to support you your family and to help you engage with your local community Our offerings include health coverage paid volunteer days wellness resources and so much more Visit <strong>goatlassiancomperksandbenefits<strong> to learn more<br ><strong>About Atlassian<strong><br >At Atlassian were motivated by a common goal to unleash the potential of every team Our software products help teams all over the planet and our solutions are designed for all types of work Team collaboration through our tools makes what may be impossible alone possible together<br >We believe that the unique contributions of all Atlassians create our success To ensure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate based on race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status All your information will be kept confidential according to EEO guidelines<br >To provide you the best experience we can support with accommodations or adjustments at any stage of the recruitment process Simply inform our Recruitment team during your conversation with them<br >Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records<br >To learn more about our culture and hiring process visit <strong>goatlassiancomcrh<strong> <strong><strong><p>
Head of Security (Detection and Response)
Company: Atlassian
Location: San Francisco, CA
Posted Mar 13, 2024
<p>Behind every phenomenal human achievement there is a team From medicine and space travel to disaster response and pizza deliveries our products help teams all over the planet advance humanity through the power of software Atlassians mission is to help fuel the potential of every team<br >The Atlassian Security Teams purpose is to build trust We seek to lead our peers in cloud and product security meet all customer requirements and exceed requirements for industry security standards and certifications Do you believe an organization should be open and transparent about its programs processes and metrics We do This is why we share our journey and encourage other cloud providers to do the same<br >We are looking for a leader to partner with the broader Trust Organization and all of Atlassian to shape our security posture advance our companywide incident detection amp response capabilities and spearhead the development of a robust threat intelligence capability <br >We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation<br ><strong>Compensation<strong><br >At Atlassian we strive to design equitable explainable and competitive compensation programs To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline Base pay within the range is ultimately determined by a candidates skills expertise or experience In the United States we have three geographic pay zones For this role our current base pay ranges for new hires in each zone are<br >Zone A $279600 $372800<br >Zone B $251600 $335500<br >Zone C $232100 $309400<br >This role may also be eligible for benefits bonuses commissions and equity<br >Please visit goatlassiancompayzones for more information on which locations are included in each of our geographic pay zones However please confirm the zone for your specific location with your recruiter<br ><b>In this role youll get to<b><br ><p><ul><li>Develop and execute a comprehensive security strategy that aligns with our core strategic objectives and exceeds the high expectations set by our customers<li> <li>Work closely with product development teams to embed security best practices and considerations across the entire development lifecycle ensuring that new features meet the highest trust standards<li> <li>Lead the enhancement of our incident detection amp response procedures and protocols ensuring a proactive and effective response to security incidents<li> <li>Oversee the evolution of our SOC implementing cuttingedge technologies and refining processes to ensure the highest level of security monitoring and incident detection<li> <li>Establish and lead a threat intelligence program providing valuable insights into the evolving threat landscape and enabling proactive security measures<li> <ul><p><br ><p><ul><li>At least 10+ years of multifaceted security leadership and management experience in a technologycentric company including experience leading security teams of 50+ engineers and analysts in a globally distributed organization that services dozens of partners<li> <li>Experience designing and deploying security controls across all security domains such as access management data protection vulnerability management incident response and management application security network security preventive detective and offensive security solutions<li> <li>Experience securing cloud based infrastructures AWS Gsuite Salesforce etc<li> <li>Experience leading highly complex org wide security change programs<li> <li>Outstanding interpersonal and communication skills ability to influence both internally and externally and to drive multifunctional alignment and action<li> <ul>
Lead Principal Engineer, Enterprise
Company: Atlassian
Location: San Francisco, CA
Posted Mar 10, 2024
<p><strong>Working at Atlassian<strong><br >Atlassians can choose where they work whether in an office from home or a combination of the two That way Atlassians have more control over supporting their family personal goals and other priorities We can hire people in any country where we have a legal entity Interviews and onboarding are conducted virtually a part of being a distributedfirst company<br ><strong>Compensation<strong><br >At Atlassian we strive to design equitable explainable and competitive compensation programs To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline Base pay within the range is ultimately determined by a candidates skills expertise or experience In the United States we have three geographic pay zones For this role our current base pay ranges for new hires in each zone are<br >Zone A $279600 $372800<br >Zone B $251600 $335500<br >Zone C $232100 $309400<br >This role may also be eligible for benefits bonuses commissions and equity<br >Please visit goatlassiancompayzones for more information on which locations are included in each of our geographic pay zones However please confirm the zone for your specific location with your recruiter<br >Were hiring a Lead Principal Engineer to join Team Enterprise reporting into our Head of Engineering Enterprise Platform This team is solving some of the most important problems for Atlassian moving and enabling Enterprise customers in the cloud and applying enterprise thinking across the entire family of Atlassian products to benefit all customer cohorts This position would work across ~1000+ engineers solving the most complex and impactful problems within the entire team providing technical direction prioritization design architecture and handson coding You will work on projects spanning security data leak protection thread detection data privacy access security BYOK encryption compliance FedRAMP HIIPA SOC2 etc cellbased architecture scale and performance and tenant management<br ><strong>In this Role you will<strong><br ><p><ul><li>Define and articulate a compelling vision and roadmap for multiple pillarsprojects across Team Enterprise<li> <li>Partner across engineering teams to take on companywide projects<li> <li>Influence and inspire technical teams by setting an example of engineering excellence in design architecture code and development practices<li> <li>Design and code systems that are testable maintainable reliable secure and scalable<li> <li>Mentor and coach engineers and engineering managers<li> <li>Be a trusted advisor to heads of engineering within Team Enterprise and across the company<li> <li>Uncover future needs and challenges while also digging into our current and most important engineering challenges<li> <li>Stay up to date with new technologies and assess their impact on Atlassian trajectory<li> <ul><p><br ><strong>Your background<strong><br ><p><ul><li>On your first day well expect you to have<br ><ul><li>Strong technical leadership and expertise with 15+ years of experience in designingbuilding cloudbased enterprisegrade solutions using AWS Azure GCP<li> <li>Experience in designing and building broadly used scalable platforms and platform components<li> <li>Ability to define our technical direction and educating the broader organization in your area of expertise<li> <li>Passion for software engineering excellence and providing technical guidance coaching and mentorship<li> <li>Experience recognizing raising and reconciling gaps and redundant efforts across organizations<li> <li>Ability to develop clear technical solutions getting engineers to follow your lead and collaborating across multiple engineering teams and leaders<li> <li>Handson experience with coding and fluency in at least one of the following languages Java Kotlin C C++<li> <ul><li> <li><strong>Its great but not required if you have<strong><br ><ul><li>10+ years of industry experience<li> <li>Bachelors or Masters in Computer Science<li> <li>Indepth knowledge of public cloud were on AWS but we also believe skills with other cloud providers are transferrable<li> <li>Experience with largescale distributed systems cloud data storage technologies cloud security and reliability encryption or cryptography<li> <li>Experience leading teams of engineers through large complex projects involving radical changes to the technology stack<li> <ul><li> <ul><p><br ><strong>Compensation<strong> <br >At Atlassian we strive to design equitable and explainable compensation programs To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline Base pay within the range is ultimately determined by a candidates skills expertise or experience<br >In the United States we have three geographic pay zones For this role our current base pay ranges for new hires in each zone are<br >Zone A $279600 $372800<br >Zone B $251600 $335500<br >Zone C $232100 $309400<br >This role may also be eligible for benefits bonuses commissions and equity<br >Please visit goatlassiancompayzones for more information on which locations are included in each of our geographic pay zones However please confirm the zone for your specific location with your recruiter<br >LIRemote<br ><strong>Our perks amp benefits<strong><br >Atlassian offers a variety of perks and benefits to support you your family and to help you engage with your local community Our offerings include health coverage paid volunteer days wellness resources and so much more Visit <strong>goatlassiancomperksandbenefits<strong> to learn more<br ><strong>About Atlassian<strong><br >At Atlassian were motivated by a common goal to unleash the potential of every team Our software products help teams all over the planet and our solutions are designed for all types of work Team collaboration through our tools makes what may be impossible alone possible together<br >We believe that the unique contributions of all Atlassians create our success To ensure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate based on race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status All your information will be kept confidential according to EEO guidelines<br >To provide you the best experience we can support with accommodations or adjustments at any stage of the recruitment process Simply inform our Recruitment team during your conversation with them<br >Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records<br >To learn more about our culture and hiring process visit <strong>goatlassiancomcrh<strong> <strong><strong><p>
Manager, Enterprise Advocates
Company: Atlassian
Location: San Francisco, CA
Posted Mar 13, 2024
<p><b>Working at Atlassian<b><br >Atlassian acquired Loom to lead in remote first asynchronous work With Looms async video expertise and Atlassians team collaboration understanding we aim to innovate and empower customers for richer collaboration Join us on our mission to make the impossible possible<br >Atlassians can choose where they work whether in an office from home or a combination of the two That way Atlassians have more control over supporting their family personal goals and other priorities We can hire people in any country where we have a legal entity Interviews and onboarding are conducted virtually a part of being a distributedfirst company<br ><b>About the role<b><br >The Manager Enterprise Advocates is responsible for leading Looms stand alone Sales Led business by exceeding targets on a quarterly basis through the creation of quality outbound pipeline that converts to our growing customer base<br >This incredible opportunity will have you lead from the front modeling best inclass behavior and taking direct ownership for Looms Sales Led motion This leader must be a master in selling to CSuite executives is an entrepreneur at heart and has the ability to operate in an autonomous fashion with a bias for action This leader will instill a culture of excellence where they will lead coach and continuously develop Enterprise Development Representatives and Enterprise Advocates in order to embody and scale a winning mentality of A+ talent<br >Youve had immense success coaching teams at previous roles and a true affinity for hiring exceptional sales talent while creating a positive resultsdriven and professional culture The ideal candidate will be a handson high energy leader who thrives in ambiguity and enjoys a challenge This leader must be focused on exceeding pipeline sales revenue operational and strategic goals as well as the professional growth development and success of their team members<br ><b>Responsibilities<b><br ><p><ul><li>Operate as an Exec Sponsor helping teams navigate complex sales cycles and be a trusted advocate for the customer<li> <li>Leverage our MEDDPICC methodology to drive consistency and scale in progressing and closing business across the team through business outcomes<li> <li>Partner with RevOps to constantly monitor iterate and develop territory and account planning processes across the team<li> <li>Develop team linearity and drive CRM pipeline hygiene and forecasting<li> <li>Drive for results bias towards action Able to work in fastpaced selfdirected ambiguous environment Act like an owner Open to personal change and continuous improvement<li> <li>Build develop retain and grow high performing A+ talent Assist in continual training and development including mentorship hiring and career growth<li> <li>Help shape and further develop sales processes and initiatives<li> <li>Deliver weekly forecast meetings and advise Enterprise Advocates on strategies to help exceed their goals<li> <ul><p><br ><b>What Were Looking For<b><br ><p><ul><li>8+ years in Sales or related field within an Enterprise software company<li> <li>4+ years of people management experience<li> <li>Must have a proven track record of success in meeting sales targets familiarity with consultative selling methodologies and experience driving customer led innovation<li> <li>Successful track record in forecasting quarterly and annual Sales targets<li> <li>Demonstrated experience building Sales strategies within a Cloud environment including low and hightouch engagement models<li> <li>Proven track record in taking customer insights from the field to inspire changes in the business including influencing crossfunctional teams and leaders<li> <li>Comfort in developing reporting strategy processes and metrics management<li> <li>Ability to manage up and down within an organization and call out items quickly when experiencing roadblocks<li> <li>A proven track record of leading Sales teams to consistently meet and exceed goals with a desire for developing customer relationships and customer satisfaction<li> <li>Experience working on sophisticated crossfunctional projects<li> <li>Experience in coaching Sales teams to multithread earn executive alignment and sell on value to drive quantifiable impact<li> <li>Demonstrated ability to manage conflict and work through and gain alignment when presented with unclear expectations roles andor team dynamics<li> <li>Customer interview skills with the ability to dig deep into root causes and needs<li> <li>Confidence and motivation to creatively seek issues<li> <li>Leadership energy presence passion discipline and influencing skills<li> <li>Past experience on a fastgrowing sales team with a preference for hypergrowth and productled companies Comfortability in ambiguity<li> <li>Detailed knowledge of SaaS Sales Marketing PDE cycles and buyer behaviors<li> <li>Strong analytical skills and experience in developing and implementing strategies with clear business impact through a data driven approach<li> <li>Strong problemsolving skills the ability and desire to find solutions and build processes where none previously exists<li> <li>Strong relationshipbuilding skills and experience working closely with senior executives<li> <li>Proven ability to recruit build develop and coach highperforming analytical and strategy focused teams<li> <li>Thrives in a fastpaced diverse and highly collaborative team environment<li> <li>Excellent communication skills written verbal and visual<li> <ul><p><br ><b>Compensation<b><br >At Atlassian we strive to design equitable explainable and competitive compensation programs To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline Base pay within the range is ultimately determined by a candidates skills expertise or experience In the United States we have three geographic pay zones For this role our current base pay ranges for new hires in each zone are<br >Zone A $170100 $226800<br >Zone B $153100 $204200<br >Zone C $141200 $188300<br >This role may also be eligible for benefits bonuses commissions and equity<br >Please visit goatlassiancompayzones for more information on which locations are included in each of our geographic pay zones However please confirm the zone for your specific location with your recruiter<br ><b>Our perks amp benefits<b><br >Atlassian offers a variety of perks and benefits to support you your family and to help you engage with your local community Our offerings include health coverage paid volunteer days wellness resources and so much more Visit <strong> goatlassiancomperksandbenefits <strong> to learn more<p>
Senior Machine Learning Engineering Manager
Company: Atlassian
Location: San Francisco, CA
Posted Mar 12, 2024
To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Mentor and coach your team members on best practices, code quality, design patterns, testing, debugging, and documentation. Hire, onboard, and retain top talent for your team and foster a culture of innovation, collaboration, and excellence. However, please confirm the zone for your specific location with your recruiter.What you'll doAs the engineering manager, you will need to work with the product manager, AI platform team, federated product teams to:Manage the end-to-end machine learning lifecycle, from data collection and preprocessing, to model development and deployment, to evaluation and monitoring. Communicate effectively with internal and external partners, present technical concepts and results clearly and concisely, and solicit feedback and input from various stakeholders. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit go.atlassian.com/crh Visit go.atlassian.com/perksandbenefits to learn more.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Research and implement novel machine learning techniques and algorithms that can improve the performance, scalability, and robustness of our AI models and systems. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success.
Senior Product Marketing Manager, ITSM (Channel)
Company: Atlassian
Location: San Francisco, CA
Posted Mar 15, 2024
<p>Atlassian is looking for a Senior Product Marketing Manager ITSM Channel who understands the power of the Channel and the purpose of partnerships We are looking for a Senior PMM to engage and enable the Channel through the creation of gotomarket strategies enablement and marketing deliverables In this strategic and crossfunctional position you will play a critical role in inspiring and empowering our channel ecosystem<br >As a Senior Product Marketing Manager Channel your role will be to help drive a channel GTM that supports the expansion of the business for one of Atlassians fastestgrowing products Jira Service Management This includes crafting messaging and value pillars that explain why our IT service management ITSM solution is important to our channel partners and their customers You will collaborate with crossfunctional teams and partners to identify design and implement new comarketing strategies tactics and programs<br >As an important member of the team you will help communicate the joint value proposition Jira Service Management and partner services provide to customers and internal field teams You will be an expert on our solution partners and how to create winwin opportunities<br ><strong>Compensation<strong><br >At Atlassian we strive to design equitable explainable and competitive compensation programs To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline Base pay within the range is ultimately determined by a candidates skills expertise or experience In the United States we have three geographic pay zones For this role our current base pay ranges for new hires in each zone are<br >Zone A $150700 $200900<br >Zone B $135600 $180800<br >Zone C $125100 $166700<br >This role may also be eligible for benefits bonuses commissions and equity<br >Please visit goatlassiancompayzones for more information on which locations are included in each of our geographic pay zones However please confirm the zone for your specific location with your recruiter<br ><p><ul><li>Lead Channel and Partner marketing strategy and enablement and collaborate with crossfunctional teams to build and execute programs<li> <li>Equip partners with product marketing assets such as playbooks sales tools and content<li> <li>Develop comarketing opportunities such as thought leadership content case studies events and marketing campaigns<li> <li>Evangelize Jira Service Management by delivering trainings presentations and webinars<li> <li>Build relationships with top partners to grow mindshare and influence their marketing direction<li> <li>Gather market product and customer insights to inform our roadmap positioning and campaigns<li> <ul><p><br ><p><ul><li>35+ years of product marketing and related channel marketing experience at B2B enterprise SaaS companies with a hightouch sales model<li> <li>An understanding of Channel Partner business models and what roles partners can play to consult solutions sell and deliver services with software products<li> <li>Experience driving enablement for field teams<li> <li>Familiarity with IT service management and or DevOps frameworks<li> <ul><p><br ><strong>About you<strong><br ><p><ul><li>You love working with channel partners and understand how to identify business opportunities and motivate them to achieve joint goals<li> <li>You can easily switch between strategy and execution<li> <li>You can create and tell a story that simplifies complex technology and inspires action<li> <li>You love it when your work moves the needle closes a deal or makes an impact on a partner and their customer<li> <li>You have a track record of delivering highquality work and high attention to detail<li> <ul>
Principal - Sales Planning & Analytics Analyst
Company: Atlassian
Location: San Francisco, CA
Posted Mar 12, 2024
CompensationAt Atlassian, we strive to design equitable, explainable, and competitive compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. However, please confirm the zone for your specific location with your recruiter. For this role, our current base pay ranges for new hires in each zone are:Zone A: $175,100 - $233,400Zone B: $157,600 - $210,100Zone C: $145,300 - $193,800This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. QBRs, senior leadership presentations, pipeline & bookings analysis) Be the trusted partner for senior leaders on the cloud team when it comes to business performance, areas of strength / weakness, and where in our customer funnel we can improve 5+ years of experience in business strategy, finance, analytics, consulting, data analysis Strong experience with modeling (Google Sheets & Excel), you can work with & build models to forecast out business motions Ability to structure complex, ambiguous problems, derive insights from data, and articulate clearly with diverse teams up to the senior leadership level Good with data management & SQL, you can not only pull data together, but can blend multiple data sources Proactive engagement with the management team to identify, prioritize, develop, and execute a quarterly sales strategy plan Strong presentation skills and ability to influence varying org functions at varying levels of seniority throughout the org; basically you can execute as well as recommend. If so, continue reading.Lead, design & develop the frameworks to model out the Enterprise segment (New business, Migrations & Expansions/Upgrades) Partner with finance, marketing, product to align on forecasts, assumptions & methodology. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Leverage data to surface leading indicators & deep insights that will enable teams to revise strategies & tactics in a timely matter Conduct executive analyses and strategic planning (e.g. Sales Strategy & Analytics team is growing and we are looking for a rockstar planning analyst who is knowledgable about Sales Planning, SaaS GTM frameworks and financial modeling.
Sr. Demand Generation Content Manager
Company: Atlassian
Location: Peninsula
Posted Mar 12, 2024
To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Our products help teams plan and track, build, and collaborate across IT Service Management, Agile & DevOps, and Work Management.As the Sr. Demand Generation Content Manager, you will develop and execute full-funnel, multi-channel content and campaign assets focused on driving customer acquisition, activation, and expansion. In this role, you'll partner with teams across Customer Lifecycle Marketing, Product Marketing, Events, and Sales to craft and repurpose assets, and experiment with different channels and formats to fuel campaigns and programs throughout the audience journey.This person must be adept at working across multiple marketing crafts and audiences, with a knack for connecting the dots across an integrated content and campaign strategy.What you'll do:Partner with Product Marketing to map content and narratives to fuel campaigns Partner with Customer Lifecycle Marketing to advise on new channels, map assets to channels, and advise on best practices for assets in each channel Partner with SEO to ensure SEO strategy is aligned across PMM and CLM Partner with Events Marketing on content strategy and execution for owned events and field events Contribute to asset creation and repurposing across written and digital formats Where relevant, contribute to sales enablement (social selling, sales outreach sequences, account-based marketing programs) Manage processes and tools for asset creation, shelf life extension, and sunsetting as needed, create frameworks and workflows to help us scale content across the organization Key point-of-contact for creative agencies, manage budget for asset creation, ensure deliverables meet internal standards Report on performance and make data-driven recommendations about content priorities, investments, and experiments On your first day, we'll expect you have:7+ years of experience in content marketing and demand generation Strategy and execution experience in content marketing, including social media, writing/editing, long-form and short-form content Strategy and execution experience in demand generation, including content for lead magnets, campaign funnels and lead scoring, personalized nurture journeys, and sales enablement Experience in SaaS or other technical industries, ability to pick up complex topics Bonus: experience incorporating AI into workflows LI-RemoteOur perks & benefitsAtlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit go.atlassian.com/crh . Visit go.atlassian.com/perksandbenefits to learn more.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones.
Technical Support Manager
Company: Atlassian
Location: San Francisco, CA
Posted Mar 13, 2024
<p>Youll lead a dynamic group of Technical Support Engineers driven by customer obsession This team is dedicated to resolving customer issues and advocating for their needs As their leader youll be pivotal in shaping the success of your team and customers<br >As an experienced people leader with a passion for coaching and growing technical teams youll partner closely with engineering leaders to ensure tight feedback loops that drive better customer outcomes<br >Youll shape how we support our largest customers stay at the forefront of emerging technology and collaborate with key partners to drive product and process improvements<br >Your responsibilities will encompass team management ownership of key support metrics process evolution crossfunctional projects and team mentorship<br ><strong>Compensation<strong><br >At Atlassian we strive to design equitable explainable and competitive compensation programs To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline Base pay within the range is ultimately determined by a candidates skills expertise or experience In the United States we have three geographic pay zones For this role our current base pay ranges for new hires in each zone are<br >Zone A $124300 $165800<br >Zone B $111900 $149200<br >Zone C $103200 $137600<br >This role may also be eligible for benefits bonuses commissions and equity<br >Please visit goatlassiancompayzones for more information on which locations are included in each of our geographic pay zones However please confirm the zone for your specific location with your recruiter<br ><p><ul><li><strong>People leadership<strong> Lead a team of Support Engineers fostering an environment for exceptional customer support and value delivery to our highestvalue customers<li> <li><strong>Resolution focus<strong> Take ownership of support escalations ensure customer resolution eliminate roadblocks for your team and empower accountability for team performance and customer SLAs<li> <li><strong>Collaboration<strong> Work closely with key partners in Product and Engineering to surface customer bugs trends feedback and issues in a datadriven way<li> <li><strong>Operational focus<strong> Partner with Operations and Leadership teams to enhance efficiency drive OKRS and enhance the overall support experience<li> <li><strong>PlayerCoach<strong> Guide team members with clear performance and development structure and continuous feedback Ensure your team possesses the technical skills to deliver an outstanding customer experience Support team growth by ensuring the right skills are in place and investing in their professional development<li> <ul><p><br ><p><ul><li>3+ years managing Technical Support Engineering teams or similar with a track record of success focusing on team growth and customer delight Understanding electronbased apps CSS HTML SSO is key<li> <li>Leadership experience in a fastpaced resultsdriven environment prioritizing human relationships and team development<li> <li>Expertise in owning and scaling support operations with process development escalation protocols communication tools and ticketing systems<li> <li>Proficient in analyzing Support data to support hypotheses and deliver on action plans<li> <li><strong>Bonus<strong> Handson experience with at least one cloud platform AWS ideally and data product such as Snowflake or BigQuery<li> <ul>
Senior Engineering Manager - Platform and Development Experience, Jira Align
Company: Atlassian
Location: Austin, TX
Posted Mar 13, 2024
<p>If you are passionate about software and finding solutions to problems through agility we want to talk with you You will be a key contributor to the<strong> Jira Align Engineering Team<strong> which strives to simplify software at scale by bringing business and software development organizations together in one intuitive platform<br >In this role of Engineering Manager you will be leading Jira Align Platform and Development Experience engineers responsible for platform component use and adoption delivery systems and experience You will work to help define prioritize and deliver initiatives including component reusability and developer experiences<br >You will also manage individuals reporting to you This includes coaching mentoring removing blocking issues and supporting them in their professional development to help unlock their full potential and growth<br >Applying your backend and SaaS knowledge you will lead engineers to transform and extend the platform taking it to the next level in areas of quality automation reusability and scalability You will build and maintain effective teams empowering them to achieve their goals through inspiration and creativity to help your teams solve difficult challenges With your software engineering skills and experience you will help design build and run platform solutions on the core Jira Align product while improving developer experiencesEngineering Manager Platform and Development Experience Jira Align<br ><p><ul><li>8+ years of experience leading and growing a highcaliber engineering team<li> <li>Experience mentoring engineers and helping others achieve their career goals<li> <li>Experience communicating updates and resolutions to customers and internal stakeholders<li> <li>Experience balancing multiple initiatives simultaneously<li> <li>Track record in hiring and retaining high performing engineering teams<li> <li>5+ years of prior industry experience as a backend engineer<li> <li>Experience building scalable backends and reusable core components for SaaSbased product<li> <li>Fluency in the Microsoft tech stacklanguages Net C scripting languages etc with the ability to review code and provide feedback<li> <li>Experience building API first products<li> <li>Obsession for quality and automation<li> <li>Experience working with Amazon Web Services<li> <li>Experience with software development methodologies including Agile Scrum with remote and distributed teams<li> <ul>
Senior Machine Learning Systems Engineer at Loom
Company: Atlassian
Location: San Francisco, CA
Posted Mar 15, 2024
<p>This is a remote position To help our teams work together effectively this role requires you to be located in the US<br >Atlassians can choose where they work whether in an office from home or a combination of the two That way Atlassians have more control over supporting their family personal goals and other priorities We can hire people in any country where we have a legal entity Interviews and onboarding are conducted virtually a part of being a distributedfirst company<br ><strong>Your future team<strong><br >Loom is the video communication platform for async work that helps companies communicate better at scale The Media amp Intelligence Team lives at the heart of Looms product development providing a set of libraries services platforms and APIs used across our systems to power recording playback editing and advanced AI features<br >We are seeking an experienced systems engineer to architect implement and optimize ML systems and contribute to the success of AI initiatives You will report to the Senior EM of this team and collaborate with Engineering Product Data Design and UXR teams<br ><p><ul><li>Maintain the stability and performance of existing systems<li> <li>Contribute to the design and implementation of new machine learning infrastructure pipelines to help deploy modern AI applications<li> <li>Stay abreast of industry trends and emerging technologies to inform infrastructure development strategies<li> <li>Implement optimization strategies to enhance the efficiency of existing infrastructure<li> <li>Perform data preprocessing feature engineering and model evaluation<li> <li>Collaborate with data engineers to build scalable and efficient data pipelines for training and testing<li> <li>Collaborate with crossfunctional teams to ensure seamless integration of machine learning models into the infrastructure and contribute to the overall success of AI initiatives<li> <li>Create and maintain comprehensive documentation<li> <ul><p><br ><p><ul><li>Bachelors or advanced degree in Computer Science Engineering or a related field<li> <li>4+ years of proven experience with building and scaling cloud systems<li> <li>Proficiency in programming languages such as Java C++ JavaScript or Python<li> <li>Strong understanding of cloud platforms containerization and orchestration tools eg Docker Kubernetes<li> <li>Solid knowledge of machine learning frameworks eg TensorFlow PyTorch and experience in deploying machine learning models in production environments<li> <li>Experience with cloudbased machine learning services eg AWS SageMaker GCP AI Platform Azure Machine Learning Studio is a big plus<li> <li>Previous experience designing and implementing machine learning pipelines<li> <li>Experience handling and processing largescale datasets including the design and optimization of data processing workflows<li> <li>Obsessive about deeply understanding how systems work<li> <ul><p><br ><strong>Compensation<strong><br >At Atlassian we strive to design equitable explainable and competitive compensation programs To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline Base pay within the range is ultimately determined by a candidates skills expertise or experience In the United States we have three geographic pay zones For this role our current base pay ranges for new hires in each zone are<br >Zone A $199400 $265800<br >Zone B $179400 $239200<br >Zone C $165500 $220600<br >This role may also be eligible for benefits bonuses commissions and equity<br >Please visit goatlassiancompayzones for more information on which locations are included in each of our geographic pay zones However please confirm the zone for your specific location with your recruiter<br ><strong>Our perks amp benefits<strong><br >Atlassian offers a variety of perks and benefits to support you your family and to help you engage with your local community Our offerings include health coverage paid volunteer days wellness resources and so much more Visit <strong>goatlassiancomperksandbenefits<strong> to learn more<br ><strong>About Atlassian<strong><br >At Atlassian were motivated by a common goal to unleash the potential of every team Our software products help teams all over the planet and our solutions are designed for all types of work Team collaboration through our tools makes what may be impossible alone possible together<br >We believe that the unique contributions of all Atlassians create our success To ensure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate based on race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status All your information will be kept confidential according to EEO guidelines<br >To provide you the best experience we can support with accommodations or adjustments at any stage of the recruitment process Simply inform our Recruitment team during your conversation with them<br >Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records<br >To learn more about our culture and hiring process visit <strong>goatlassiancomcrh<strong> <strong><strong><p>
Principal Site Reliability Engineer, Bitbucket Cloud
Company: Atlassian
Location: San Francisco, CA
Posted Mar 12, 2024
CompensationAt Atlassian, we strive to design equitable, explainable, and competitive compensation programs. It would be great, but not mandatory if you had:Expertise with data stores (RDBMS, time-series database, NoSql, search, analytics). Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Experience in driving large, complex, cross-organizational initiatives from inception to completion. Expert-level proficiency with 5+ years experience in operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring into your code, tweaking dashboards, defining alerts, writing runbooks, etc. For this role, our current base pay ranges for new hires in each zone are:Zone A: $201,600 - $268,700Zone B: $181,400 - $241,900Zone C: $167,300 - $223,100This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. Expert-level proficiency with 5+ years experience in public cloud offerings (AWS components like EC2, CloudFormation, RDS / Aurora, Caches, SQS - or equivalents, e.g. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline.