Jobs at AXS
185,635 open positions
Account Manager - Stadiums and Arenas (remote)
Company: AXS
Location: Remote
Posted Mar 18, 2024
AXS, a subsidiary of AEG, is seeking an Account Manager to build and maintain strong client relationships within the Stadiums and Arenas vertical. The role involves developing strategic account management plans, ensuring client satisfaction, and contributing to business growth. Key responsibilities include establishing productive relationships with key personnel, facilitating collaboration among company teams, managing the client database, leading solution development, and advising clients on AXS products. The ideal candidate should have 2-4 years of related account management experience, proficiency in ticketing systems, strong interpersonal and communication skills, and the ability to collaborate effectively with cross-functional teams.
Director, Ticketing Strategy - Theaters and Residencies
Company: AXS
Location: Los Angeles, CA
Posted Mar 15, 2024
<p>AXS connects fans with the artists and teams they love Each year we sell millions of tickets to thousands of incredible events from concerts and festivals to sports and theater at some of the most iconic venues in the world Since our founding in 2011 weve consistently pushed the industry forward and improved experiences for fans making it easier than ever to discover events find the perfect seats and enjoy unforgettable live entertainment and we continue to lead the evolution of our industry today<p> <p>Were passionate about improving the fan experience and providing gamechanging solutions for our clients and were always looking for smart motivated people to help make it happen Bring your enthusiasm your big ideas and your desire to team up with some of the best and brightest in technology and entertainment Together we keep the world cheering<p> <p><br ><p><p><strong>The Role<strong><p> <p>The <strong>Director of Ticketing Strategy Theaters and Residencies<strong> is responsible for performance metrics and serves as a product liaison for various division groups including Client Services teams Implementations Artist Services and Account Management The incumbent represents stakeholders and clients to ensure the gathering definition communication and execution of clear requirements<p> <p><strong> <strong><p> <p><strong>What Youll Do<strong><p> <ul><li>Work closely with senior leadership to set and executive strategies for AXS clients and industry entities<li> <li>Analyze opportunities and inform on business unit strategic initiatives product enhancements and competitive data<li> <li>Work with Account management and product to lead Alpha and Beta testing of new products with select clients across the country as well ultimately the broad rollout of products within the Theaters and Residencies vertical<li> <li>Manage and prioritize feedback loop from internalexternal Industry amp Division Stakeholders to the AXS Product and Tech group<li> <li>Compile detailed business requirements to collaborate with Product Management<li> <li>Meet regularly with Product and Tech personnel on product roadmap<li> <li>Meet regularly with vertical client stakeholders on product roadmap amp prioritization<li> <li>Develop and maintain effective internal communications within the division and other AXS departments Promote the highest level of customer service and product execution<li> <li>Continuously seek ways to improve personal team business and product performance<li> <ul><p><strong> <strong><p> <p><strong>What Youll Bring<strong><p> <ul><li>7+ years related experience in live entertainment Ticketing Concert Promotion Product or Marketing<li> <li>Established live entertainment industry network<li> <li>Experience communicating with diverse stakeholders at all levels across internal amp external organizations<li> <li>Experience with Aha Adobe Analytics Looker desired<li> <li>Experience with ticketing tools amp software AXS Ticketmaster Elevate Front Gate other<li> <li>A good knowledge and awareness of the latest industry trends and ticketing innovation through continuous industry press research<li> <li>Ability to provide context and search for insight in data and analytics<li> <li>Strong presentation skills with ability to influence a variety of audiences<li> <li>Excellent communication skills both verbal and written<li> <li>Strong proficiency with Google Workspace Drive Docs Sheets and Slides<li> <li>Strong proficiency with Atlassian Jira and Confluence<li> <li>Team player who enjoys working in a high achieving environment<li> <li>Positive with a can do attitude and a commitment to delivering the best<li> <li>Highly organized with a record of prioritizing multiple projects and meeting deadlines<li> <li>Strong project management skills<li> <li>Strong understanding of how the live music industry operates<li> <li>Strong proficient with Microsoft Word Excel PowerPoint and Outlook<li> <ul><p>Pay Scale $103577 $125000<p> <p><br ><p><p><strong>Why AXS<strong><br >AXS a subsidiary of AEG sells millions of tickets every year for 500+ partners across North America Europe and Asia from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers Minnesota Timberwolves and Houston Rockets Headquartered in Downtown Los Angeles California AXS employs more than 500 professionals in multiple locations worldwide including Charlotte Cleveland Dallas Denver Las Vegas London Tempe Stockholm and Tokyo At each location youll find a team of dedicated diverse employees weve dubbed ourselves Fanatix who create groundbreaking products and services in a fun fastpaced environment <p> <p>To learn more about our culture and values visit httpssolutionsaxscomcareers<p> <p><br ><p><p><strong>More about AEG<strong><p> <p>For more than 20 years AEG has played a pivotal role in transforming sports and live entertainment Annually we host more than 160 million guests promote more than 10000 shows and present more than 22000 events around the world We are committed to innovation artistry and community and leverage the power of our 300+ venues leading sports franchises marquee music brands integrated entertainment districts premier ticketing platform and global sponsorship activations to create memorable moments that give the world reason to cheer<br >Our business is interwoven with the human mind and heart and we strive to build a diverse and inclusive company that reflects the artists athletes and fans that we host reach beyond traditional boundaries to support the communities in which we operate and minimize our impact on the environment by adopting sustainable practices throughout our business operations<p> <p>We are dedicated to a diverse inclusive and authentic workplace so if youre excited about this role but cant check every box in the job description we encourage you to apply anyway You may be the right candidate for this or other roles<p> <p>Were an equal opportunity employer and never discriminate based on gender age race religion color national origin sexual orientation marital status veteran status or disability status <p> <p><br ><p>
Director, Ticketing Strategy - Clubs
Company: AXS
Location: Los Angeles, CA
Posted Mar 15, 2024
<p>AXS connects fans with the artists and teams they love Each year we sell millions of tickets to thousands of incredible events from concerts and festivals to sports and theater at some of the most iconic venues in the world Since our founding in 2011 weve consistently pushed the industry forward and improved experiences for fans making it easier than ever to discover events find the perfect seats and enjoy unforgettable live entertainment and we continue to lead the evolution of our industry today<p> <p>Were passionate about improving the fan experience and providing gamechanging solutions for our clients and were always looking for smart motivated people to help make it happen Bring your enthusiasm your big ideas and your desire to team up with some of the best and brightest in technology and entertainment Together we keep the world cheering<p> <p><br ><p><p><strong>The Role<strong><p> <p>The <strong>Director of Ticketing Strategy Clubs<strong> is responsible for performance metrics and serves as a product liaison for various division groups including Client Services teams Implementations Artist Services and Account Management The incumbent represents stakeholders and clients to ensure the gathering definition communication and execution of clear requirements<p> <p><strong> <strong><p> <p><strong>What Youll Do<strong><p> <ul><li>Work closely with senior leadership to set and executive strategies for AXS clients and industry entities<li> <li>Analyze opportunities and inform on business unit strategic initiatives product enhancements and competitive data<li> <li>Work with Account management and product to lead Alpha and Beta testing of new products with select clients across the country as well ultimately the broad rollout of products within the Clubs vertical<li> <li>Manage and prioritize feedback loop from internalexternal Industry amp Division Stakeholders to the AXS Product and Tech group<li> <li>Compile detailed business requirements to collaborate with Product Management<li> <li>Meet regularly with Product and Tech personnel on product roadmap<li> <li>Meet regularly with vertical client stakeholders on product roadmap amp prioritization<li> <li>Develop and maintain effective internal communications within the division and other AXS departments Promote the highest level of customer service and product execution<li> <li>Continuously seek ways to improve personal team business and product performance<li> <ul><p><strong> <strong><p> <p><strong>What Youll Bring<strong><p> <ul><li>7+ years related experience in live entertainment Ticketing Concert Promotion Product or Marketing<li> <li>Established live entertainment industry network<li> <li>Experience communicating with diverse stakeholders at all levels across internal amp external organizations<li> <li>Experience with Aha Adobe Analytics Looker desired<li> <li>Experience with ticketing tools amp software AXS Ticketmaster Elevate Front Gate other<li> <li>A good knowledge and awareness of the latest industry trends and ticketing innovation through continuous industry press research<li> <li>Ability to provide context and search for insight in data and analytics<li> <li>Strong presentation skills with ability to influence a variety of audiences<li> <li>Excellent communication skills both verbal and written<li> <li>Strong proficiency with Google Workspace Drive Docs Sheets and Slides<li> <li>Strong proficiency with Atlassian Jira and Confluence<li> <li>Team player who enjoys working in a high achieving environment<li> <li>Positive with a can do attitude and a commitment to delivering the best<li> <li>Highly organized with a record of prioritizing multiple projects and meeting deadlines<li> <li>Strong project management skills<li> <li>Strong understanding of how the live music industry operates<li> <li>Strong proficient with Microsoft Word Excel PowerPoint and Outlook<li> <li>Willingness to travel up to 20<li> <ul><p>Pay Scale $103577 $125000<p> <p><br ><p><p><strong>Why AXS<strong><br >AXS a subsidiary of AEG sells millions of tickets every year for 500+ partners across North America Europe and Asia from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers Minnesota Timberwolves and Houston Rockets Headquartered in Downtown Los Angeles California AXS employs more than 500 professionals in multiple locations worldwide including Charlotte Cleveland Dallas Denver Las Vegas London Tempe Stockholm and Tokyo At each location youll find a team of dedicated diverse employees weve dubbed ourselves Fanatix who create groundbreaking products and services in a fun fastpaced environment <p> <p>To learn more about our culture and values visit httpssolutionsaxscomcareers<p> <p><br ><p><p><strong>More about AEG<strong><p> <p>For more than 20 years AEG has played a pivotal role in transforming sports and live entertainment Annually we host more than 160 million guests promote more than 10000 shows and present more than 22000 events around the world We are committed to innovation artistry and community and leverage the power of our 300+ venues leading sports franchises marquee music brands integrated entertainment districts premier ticketing platform and global sponsorship activations to create memorable moments that give the world reason to cheer<br >Our business is interwoven with the human mind and heart and we strive to build a diverse and inclusive company that reflects the artists athletes and fans that we host reach beyond traditional boundaries to support the communities in which we operate and minimize our impact on the environment by adopting sustainable practices throughout our business operations<p> <p>We are dedicated to a diverse inclusive and authentic workplace so if youre excited about this role but cant check every box in the job description we encourage you to apply anyway You may be the right candidate for this or other roles<p> <p>Were an equal opportunity employer and never discriminate based on gender age race religion color national origin sexual orientation marital status veteran status or disability status <p> <p><br ><p>
Front-End Web Developer
Company: AXS
Location: Charlotte, NC
Posted Mar 19, 2024
AXS, a subsidiary of AEG, is seeking a Front-End Developer for their Charlotte, NC office. The developer will be responsible for creating engaging and interactive websites using HTML, CSS, and JavaScript. They will work with Designers to implement website designs and collaborate with Client Services to scope client requests. AXS is a leading provider of venue, ticketing, and event-driven websites, serving over 350 clients including major arenas and performing arts centers. The ideal candidate will have a BA/BS in Computer Science, 3+ years of JavaScript experience, and proficiency in HTML, CSS, and SASS.
Director, Account Management (Theaters and Residencies)
Company: AXS
Location: Los Angeles, CA
Posted Mar 10, 2024
AXS, a subsidiary of AEG, is seeking a Director of Account Management to lead the Theaters and Residencies team. The role involves managing day-to-day activities of Account Managers, providing strategic client direction, and ensuring high-quality service to clients. The ideal candidate should have 7+ years of experience in Account Management or a relevant Ticketing Industry role, proficiency in Microsoft Office, and a strong understanding of the latest industry trends. The position offers a competitive pay scale of $103,577 - $125,000 and the opportunity to work with premier venues, sports teams, and event organizers worldwide.
Technical Business Development Manager
Company: AXS
Location: Los Angeles, CA
Posted Apr 09, 2024
AXS is a company that connects fans with artists and teams, and is seeking a Technical Business Development Manager to present their products to new market segments and move opportunities through the sales process.
Account Manager - Stadiums and Arenas
Company: AXS
Location: Greater Denver Area
Posted Mar 12, 2024
<p>AXS connects fans with the artists and teams they love Each year we sell millions of tickets to thousands of incredible events from concerts and festivals to sports and theater at some of the most iconic venues in the world Since our founding in 2011 weve consistently pushed the industry forward and improved experiences for fans making it easier than ever to discover events find the perfect seats and enjoy unforgettable live entertainment and we continue to lead the evolution of our industry today<p> <p>Were passionate about improving the fan experience and providing gamechanging solutions for our clients and were always looking for smart motivated people to help make it happen Bring your enthusiasm your big ideas and your desire to team up with some of the best and brightest in technology and entertainment Together we keep the world cheering<p> <p><br ><p><p>AXS is looking for a strong <strong>Account Manager<strong> to build and maintain strong client relationships within our Stadiums and Arenas vertical They will use effective management techniques to deliver exceptional service and add value Key responsibilities involve developing and implementing strategic account management plans ensuring client satisfaction and actively contributing to business growth<p> <p><strong>What youll do<strong><p> <p><br ><br ><p><ul type=disc><li>Establish productive professional relationships with key personnel in assigned client accounts ensuring the highest levels of client satisfaction resulting in contract renewals<li> <li>Facilitate collaboration among company personnel including support service and management teams to achieve account performance goals and exceed client expectations<li> <li>Manage the client database by entering and updating information in their profiles as well as tracking target dates<li> <li>Lead solution development efforts that best address client needs while coordinating the involvement of all necessary company personnel<li> <li>Serve as the lead point of contact for all matters specific to clients within all levels of the clients organization<li> <li>Advise and educate clients to ensure a complete understanding and best practices of all AXS products<li> <li>Work closely with marketing to manage AXS brand activation in partnership with clients<li> <li>Understand maintain and regularly report client health and business objective metrics<li> <ul><p><br ><p><p><strong>What youll bring <strong><p> <ul><li>24 years related account management experience Ticketing or Live Entertainment experience is preferred<li> <li>Proficient in using ticketing systems and platforms to facilitate seamless transactions<li> <li>Proven experience in account management or a related field<li> <li>Strong interpersonal and communication skills<li> <li>Ability to collaborate effectively with crossfunctional teams<li> <li>Strong organizational and project management abilities<li> <li>Proficiency in database management and reporting tools<li> <li>Demonstrated problemsolving skills and proactive approach to issue resolution<li> <li>Familiarity with the entertainment industry and AXS products is a plus<li> <ul><p>Pay Scale $6063840 $75000<p> <p><em>This role is also eligible for health insurance 401K life insurance and disability benefits and paid time off for sick leave parental leave vacation and PTO<em><p> <p><br ><p><p><strong>Curious about our Interview Process <strong>subject to change<p> <ul><li>Stage 1 2030min Talent Acquisition preliminary interview<li> <li>Stage 2 30min Virtual Hiring Manager Interview<li> <li>Stage 3 30min Virtual Panel Interview<li> <li>Stage 4 30min Executive interview<li> <ul><p><br ><p><p><strong>Whats in it for You<strong><p> <ul><li>Extraordinary People were not kidding<li> <li>Meaningful Mission Helping revolutionize an industry and deliver better experiences for fans and clients around the world<li> <li>Opportunities for learning and leveling up through training and education reimbursement<li> <ul><p><strong> <strong><p> <p><strong>Why AXS<strong><br ><p> <p>AXS a subsidiary of AEG sells millions of tickets each year for over 500 premier venues sports teams and event organizers across North America Europe Asia Australia and New Zealand Clients include First Avenue USGA Red Rocks Amphitheatre Cryptocom Arena Coachella Stagecoach The O2 and BLeague Japan<p> <p>Headquartered in Downtown Los Angeles California AXS employs more than 500 professionals in multiple locations worldwide In each location youll find a team of dedicated diverse employees weve dubbed ourselves Fanatix who create groundbreaking products and services in a fun fastpaced environment <p> <p>To learn more about our culture and values visit httpssolutionsaxscomcareers<p> <p><br ><p><p><strong>More about AEG<strong><p> <p>For more than 20 years AEG has played a pivotal role in transforming sports and live entertainment Annually we host more than 160 million guests promote more than 10000 shows and present more than 22000 events around the world We are committed to innovation artistry and community and leverage the power of our 300+ venues leading sports franchises marquee music brands integrated entertainment districts premier ticketing platform and global sponsorship activations to create memorable moments that give the world reason to cheer<br >Our business is interwoven with the human mind and heart and we strive to build a diverse and inclusive company that reflects the artists athletes and fans that we host reach beyond traditional boundaries to support the communities in which we operate and minimize our impact on the environment by adopting sustainable practices throughout our business operations<p> <p><br ><p><p>We are dedicated to a diverse inclusive and authentic workplace so if youre excited about this role but cant check every box in the job description we encourage you to apply anyway You may be the right candidate for this or other roles<p> <p>Were an equal opportunity employer and never discriminate based on gender age race religion color national origin sexual orientation marital status veteran status or disability status <p>
Sr. Director, Account Management - Stadiums and Arenas (LA)
Company: AXS
Location: Los Angeles, CA
Posted Apr 09, 2024
AXS, a subsidiary of AEG, is seeking a Senior Director of Account Management to lead the division, driving revenue growth and client satisfaction. The role involves overseeing Directors and their teams, managing client deliverables, and fostering collaboration. The ideal candidate should have a BA/BS degree, 8+ years of Account Management experience, and proficiency in multiple ticketing systems. The position offers a competitive pay scale, opportunities for learning, and a meaningful mission to revolutionize the live entertainment industry.
Sr. Resale Operations Manager
Company: AXS
Location: Los Angeles, CA
Posted Mar 19, 2024
<p>AXS connects fans with the artists and teams they love Each year we sell millions of tickets to thousands of incredible events from concerts and festivals to sports and theater at some of the most iconic venues in the world Since our founding in 2011 weve consistently pushed the industry forward and improved experiences for fans making it easier than ever to discover events find the perfect seats and enjoy unforgettable live entertainment and we continue to lead the evolution of our industry today<p> <p>Were passionate about improving the fan experience and providing gamechanging solutions for our clients and were always looking for smart motivated people to help make it happen Bring your enthusiasm your big ideas and your desire to team up with some of the best and brightest in technology and entertainment Together we keep the world cheering<p> <p><strong>The Role<strong><p> <p>Our new Sr Resale Operations Manager will collaborate closely with the Director of Resale Inventory to ensure toptier customer service for resale partners They lead initiatives to boost AXS Resales market share formalize processes and optimize operational efficiency for business growth<strong> <strong>Please note this is not a sales role and is focused on the operations side <p> <p><strong> What youll do<strong><p> <ul><li>Oversee daytoday transactional communications between AXS and our resale partners as well as other valued customers<li> <li>Assume ownership of managing events on the AXS marketplace including some operational aspects<li> <li>Contribute to data collection and analysis extracting valuable insights about resale brands competitors and industry trends<li> <li>Work closely with crossfunctional team members to integrate resale considerations into both internal and external projects<li> <li>Innovate by creating and implementing procedures and protocols that enhance efficiency and prepare for scaling<li> <li>Understand best path for issue resolution by learning the intricate network of AXS systems and their interdependencies gaining a deep understanding of how they seamlessly operate in tandem to support our customers<li> <ul><p><strong>What youll bring<strong><p> <ul><li>5+ years of experience in direct customer service or similar role<li> <li>Event ticketing industry preferred<li> <li>BABS Degree in Business or related field<li> <li>Strong familiarity with and interest in live sports and entertainment events performers teams and venues<li> <li>Comfortable engaging with a wide range of people at all levels of the business both internally and externally<li> <li>Proficiency with Microsoft Excel andor Google Docs<li> <li>Strong organizational and time management skills<li> <li>Strong analytical and problemsolving skills<li> <li>Selfsufficiency and an ability to work with minimal supervision<li> <li>Strong verbal and written communication and presentation skills<li> <li>High attention to detail<li> <ul><p><br ><p><p>Pay Scale $80851 <p> <p><br ><p><p><strong>Why AXS<strong><br ><p> <p>AXS a subsidiary of AEG sells millions of tickets each year for over 500 premier venues sports teams and event organizers across North America Europe Asia Australia and New Zealand Clients include First Avenue USGA Red Rocks Amphitheatre Cryptocom Arena Coachella Stagecoach The O2 and BLeague Japan<p> <p>Headquartered in Downtown Los Angeles California AXS employs more than 500 professionals in multiple locations worldwide In each location youll find a team of dedicated diverse employees weve dubbed ourselves Fanatix who create groundbreaking products and services in a fun fastpaced environment <p> <p>To learn more about our culture and values visit httpssolutionsaxscomcareers<p> <p><br ><p><p><strong>More about AEG<strong><p> <p>For more than 20 years AEG has played a pivotal role in transforming sports and live entertainment Annually we host more than 160 million guests promote more than 10000 shows and present more than 22000 events around the world We are committed to innovation artistry and community and leverage the power of our 300+ venues leading sports franchises marquee music brands integrated entertainment districts premier ticketing platform and global sponsorship activations to create memorable moments that give the world reason to cheer<br >Our business is interwoven with the human mind and heart and we strive to build a diverse and inclusive company that reflects the artists athletes and fans that we host reach beyond traditional boundaries to support the communities in which we operate and minimize our impact on the environment by adopting sustainable practices throughout our business operations<p> <p><br ><p><p>We are dedicated to a diverse inclusive and authentic workplace so if youre excited about this role but cant check every box in the job description we encourage you to apply anyway You may be the right candidate for this or other roles<p> <p>Were an equal opportunity employer and never discriminate based on gender age race religion color national origin sexual orientation marital status veteran status or disability status <p>
Sr. UX Product Designer
Company: AXS
Location: Los Angeles, CA
Posted Mar 16, 2024
<p>AXS connects fans with the artists and teams they love Each year we sell millions of tickets to thousands of incredible events from concerts and festivals to sports and theater at some of the most iconic venues in the world Since our founding in 2011 weve consistently pushed the industry forward and improved experiences for fans making it easier than ever to discover events find the perfect seats and enjoy unforgettable live entertainment and we continue to lead the evolution of our industry today<p> <p>Were passionate about improving the fan experience and providing gamechanging solutions for our clients and were always looking for smart motivated people to help make it happen Bring your enthusiasm your big ideas and your desire to team up with some of the best and brightest in technology and entertainment Together we keep the world cheering<p> <p><br ><p><p><strong>The Role<strong><p> <p>AXS is looking for a talented <strong>Sr UX Product Designer<strong> to join our User Experience Design UXD team in Los Angeles The Senior UX Product Designer drives and designs nextgeneration products for fans and clients in live entertainment focusing on responsive web solutions ecommerce native mobile apps and business tools The Senior UX Product Designer leads and produces innovative product solutions for AXS clients and fans by collaborating with crossfunctional teams including Product Managers UX Designers Business Analysts and Developers to translate ideas and concepts into intuitive and visually appealing product designs<p> <p><strong>What Youll Do<strong><p> <ul><li>Design endtoend user experiences for multiple projects<li> <li>Collaborate with product managers program managers and developers to estimate the scope and establish priorities<li> <li>Create user experiences that serve to address business and customer goals and needs via user flows wireframes highfidelity mockups and functional prototypes<li> <li>Develop detailed annotated and functional requirementsspecifications for handoff to developers and works closely with developers to maintain functional integrity throughout the implementation<li> <li>Establish relationships with stakeholders and others in crossfunctional teams to produce experiences that help support strategy in efforts to drive significant engagement and provide more value<li> <li>Coach more junior colleagues in techniques processes and responsibilities<li> <li>Provide direct and impactful feedback to other designers on the team helping designers on adjacent product teams grow their skills<li> <li>Present and defend designs and key milestone deliverables to peers and executive level stakeholders<li> <li>Champion usercentric designs always thinking from the users perspective<li> <ul><p><strong>What to Bring<strong><p> <ul><li>BABS Degree 4year in GraphicVisual Arts HCI or a related area<li> <li>46 years Related work experience<li> <li>Experience using Figma or other industry standard design tools<li> <li>Experience participating and providing feedback in internal design reviews<li> <li>Experience with ticketing company is preferred<li> <li>A portfolio of work that demonstrates an advanced understanding of information hierarchy business objectives good usability practices and a solid sense of aesthetics<li> <li>Excellent verbal and written communication skills<li> <li>Ability to collaborate estimate and multitask amongst different projects while overseeing development of the user experience<li> <li>Ability to deliver onstrategy ideas which are forwardthinking and meet the objectives of the brief<li> <li>Solid proficiency with Figma and other industry standard design tools<li> <li>Ability to think critically to collaborate and to present ideas to senior stakeholders clients team members product managers and engineers<li> <li>Solid understanding of capabilities and limitations of technologies that are used to create powerful user experiences<li> <ul><p><br ><p><p>Pay Scale $101199 $132824<p> <p><br ><p><p><strong>ADDITIONAL INFORMATION<strong><p> <p>Please include your portfolio showcasing your commercial experience in User Experience Interface Interactive Graphic and Web Design for immediate consideration<p> <p><br ><p><p><strong>More About AXS<strong><br >AXS sells millions of tickets every year for 300+ clients in the US and Europe from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Kings and the Cleveland Cavaliers Headquartered in Downtown Los Angeles California we also work in wonderful offices throughout the US the UK and Europe At each location youll find a team of dedicated diverse employees weve dubbed ourselves Fanatix who create groundbreaking products and services in a fun fastpaced environment We love what we do along with our fantastic culture enviable perks and comprehensive benefits To learn more about working at AXS visit httpssolutionsaxscomcareers<p> <p><br ><br ><p>
Sr. Director, Account Management - Stadiums and Arenas (LA)
Company: AXS
Location: Los Angeles, CA
Posted Mar 09, 2024
AXS, a subsidiary of AEG, is seeking a Senior Director of Account Management to lead the division, driving revenue growth and client satisfaction. The role involves overseeing Directors and their teams, managing client deliverables, and fostering collaboration. The ideal candidate should have a BA/BS degree, 8+ years of Account Management experience, and proficiency in multiple ticketing systems. The position offers a competitive pay scale, opportunities for learning, and a meaningful mission to revolutionize the live entertainment industry.
Client Services Specialist II (Theaters and Res)
Company: AXS
Location: Los Angeles, CA
Posted Mar 14, 2024
<p><br ><p><p><strong>About AXS<strong><p> <p>AXS connects fans with the artists and teams they love Each year we sell millions of tickets to thousands of incredible events from concerts and festivals to sports and theater at some of the most iconic venues in the world Since our founding in 2011 weve consistently pushed the industry forward and improved experiences for fans making it easier than ever to discover events find the perfect seats and enjoy unforgettable live entertainment and we continue to lead the evolution of our industry today<p> <p>Were passionate about improving the fan experience and providing gamechanging solutions for our clients and were always looking for smart motivated people to help make it happen Bring your enthusiasm your big ideas and your desire to team up with some of the best and brightest in technology and entertainment Together we keep the world cheering<p> <p><br ><p><p><strong>The Role<strong><p> <p>As a Ticketing Client Services Specialist in the Theaters and Residences Division at AXS you will provide frontline topnotch service and support for our clients at box offices nationwide You will act as a relationship manager and tech support advise assist and advocate for ticketing venue partners and provide support for all AXS products and services <p> <p> <p> <p><strong>What you will do<strong><p> <div> <ul><li>Work with client Box OfficeTicketing managers to develop a deep understanding of each clientvenue and its unique challenges<li> <li>Develops expertise on all productsservices remaining current with all new releases<li> <li>Responds to support and service requests from clientvenue<li> <li>Facilitates the sharing of best practices offering advice on event and promotion configuration<li> <li>Tracks and reports all client interactions to ensure consistent highquality service<li> <li>Troubleshoots and resolves or escalates technical support issues<li> <li>Assists with event and promotion configuration for fullservice clients<li> <ul><div> <div> <p> <p> <p><strong>What you will bring<strong><p> <div> <ul><li>24 years Live event ticketing and event programming experience<li> <li>High School Diploma or its equivalency BABS Degree Preferred<li> <li>Proficiency with Microsoft Office including Word Excel and Outlook<li> <li>Proven ability to quickly master new enduser software applications<li> <li>Demonstrated written and verbal communication skills<li> <li>Ability to provide service in a fastpaced highpressure environment<li> <li>Ability to successfully handle multiple priorities and complete tasks in a timely manner<li> <ul><div> <div> <p>Pay Scale $2400<p> <p><br ><p><p><strong>Whats in it for You<strong><p> <ul><li>A highly visible and strategic role where you will be working with stakeholders across the business and directly with our high profile sports and music clients<li> <li>Extraordinary People were not kidding<li> <li>Meaningful Mission Helping revolutionize an industry and deliver better experiences for fans and clients around the world<li> <li>Opportunities for learning and leveling up through training and education reimbursement<li> <ul><p><br ><p><p><strong>More About AXS<strong><p> <p>AXS sells millions of tickets every year for 500+ partners across North America Europe and Asia from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers Minnesota Timberwolves and Houston Rockets Headquartered in Downtown Los Angeles California AXS employs more than 500 professionals in multiple locations worldwide including Charlotte Cleveland Dallas Denver Las Vegas London Tempe Stockholm and Tokyo At each location youll find a team of dedicated diverse employees weve dubbed ourselves Fanatix who create groundbreaking products and services in a fun fastpaced environment We love what we do along with our fantastic culture enviable perks and comprehensive benefits<p> <p><span>To learn more about our culture and values visit <span><span>httpssolutionsaxscomcareers<span><p> <p><br ><p><p>LIOnsite<p>