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Claims D
Company: Gainwell Technologies
Location: remote
Posted Apr 25, 2024
Gainwell is seeking a Claims Data Entry Clerk to join their team remotely. The role involves converting paper claims into digital formats using Microsoft Office programs, accurately following instructions, and maintaining a meticulous eye for detail. The ideal candidate should have experience with Microsoft Office, strong communication skills, and excellent typing skills. The position offers work flexibility, learning opportunities, and career development. The pay range is $30,500-$43,500 per year, with benefits including a flexible vacation policy, 401(k) employer match, comprehensive health benefits, and educational assistance.
Account Executive
Company: Centre Technologies
Location: Houston, TX
Posted Apr 25, 2024
<p>We are excited to announce we are expanding and looking to grow our team with a new <strong>Account Executive<strong><p> <p><strong>Our Company Culture <strong><p> <p><span><span><span><span>Our diverse workforce allows Centre to develop and leverage knowledge skills and experiences that impact our overall success Within our collaborative environment our team of consultants work to identify innovative solutions for our clients Together we guide our clients through the process of selecting deploying and managing IT solutions tailored to their specific business needs <span><span><span><span><p> <p><b><span><strong>Centre Company Benefits<strong><span><b> <p><ul><li><span><span><span><span><span>Hybrid Work Options Paid Time Off and Paid Holidays<span><span><span><span><span><li> <li><span><span><span><span><span>Medical Dental Vision and 401k with employer match contributions<span><span><span><span><span><li> <li><span><span><span><span><span>Stability to grow alongside hard workers in a collaborative environment with opportunities to grow professionally<span><span><span><span><span><li> <ul><p><strong>Position Summary<strong><br >Centre is seeking an individual that can establish build and expand relationships with existing and<br >potential customers at multiple levels within the organization Emphasize the entire suite of Centre<br >Technologies Inc solutions with the full line of products and services to existing customers and prospects Focus on new client acquisition within assigned territory by making faceto face visits and sales calls<br >weekly Prepare proposals and quotes for the customer for presentation and recommend solutions based<br >on clients need<p> <p>To be considered for this position all applicants must complete the following assessment Account Executive Online Assessment<p> <p><br ><strong>Essential Duties and Responsibilities<strong><p> <ul><li>Manage sales activities to achieveexceed gross profit objectives such as <ul><li>Account amp Territory Plans<li> <li>Monthly Forecast<li> <li>Coordinating Resources<li> <li>Building Partner Channels<li> <ul><li> <li>Sales activities such as <ul><li>Contacting Prospective Customers determine their needs amp degree of interest<li> <li>Sales Presentations<li> <li>Ensuring Resources Are Available for Demos<li> <li>Keep Informed of Competitors Activities<li> <li>Prepare Sales Reports amp Records<li> <li>Develop and Manage Partner Channels<li> <ul><li> <li>Other duties as assigned<li> <ul><p><strong>EducationExperienceCertifications<strong><p> <ul><li>Bachelors degree preferred<li> <li>3+ years selling experience in the IT space or related<li> <li>Familiarity with Dell EMC HP Microsoft Cisco Citrix amongst others and Managed Services preferred<li> <li>Superior track record in previous sales positions in a multiproduct service organization<li> <li>Excellent presentation and communication skills<li> <li>Ability to generate effective businesstobusiness sales relationships at both executive and engineering management levels<li> <li>Ability to recognize sales opportunities and pursue such opportunities with minimal assistance<li> <ul><p><strong>Work Environment and Physical Demands<strong><p> <ul><li>Work primarily in a climate controlled environment with minimal safetyhealth hazard potential<li> <li>Occasional lifting up to 10 pounds and occasionally lift andor move up to 50 pounds may be required<li> <li>Reasonable accommodations can be made to enable individuals with disabilitiesinjuries to perform the essential functions of this role<li> <li>The noise level in the work environment is moderate<li> <li>Frequent local travel required<li> <ul><p><b><b><p>
Principal Engineer, Data Science
Company: KCF Technologies
Location: Other US Location
Posted Apr 24, 2024
<div> <p><strong>Perks amp Benefits<strong><p> <p>At KCF we are committed to providing bestinclass benefits engaging development opportunities and powerful perks that are focused on bringing out the best in you<p> <p>Fulltime benefits include<p> <ul><li>100 companypaid Medical Dental Vision Disability and Life Insurance premiums<li> <li>Health Savings Account with generous employer contributions<li> <li>Flexible work model for most positions work from home work from anywhere<li> <li>Competitive compensation amp bonus opportunities<li> <li>Four weeks Paid Time Off Paid Holidays + Flex Holiday<li> <li>401K with company match<li> <li>Monthly cell phone and internet stipend<li> <li>$500 annual wellness reimbursement<li> <li>Learning culture committed to growth and continuous development<li> <ul><p><br ><p><p><strong>Mission amp Values<strong><p> <p><span datacontrast=auto>KCF Technologies exists to solve the worlds machine health problems to drive safety and sustainability for our communities We empower industry to eradicate downtime waste and injuries with KCFs Machine Health Solutions Platform <span>Learn more at wwwkcftechcom<p> <p><span datacontrast=auto>Curious about what working at KCF is really like Explore Life at KCF here If youre an Aplayer who wants to be part of one of the most important companies revitalizing machine health across the world KCF is the place for you If our values resonate with you please keep reading <span><span dataccpprops=> <span><p> <p><span datacontrast=auto>Core Values<span><span dataccpprops=> <span><p> <p><span>Smarts<span><span datacontrast=auto> We are humbly aggressive lifelong learners<span><span dataccpprops=> <span><p> <p><span>Grit<span><span datacontrast=auto> We are scrappy proactive problem solvers who dont stop until the job is done<span><span dataccpprops=> <span><p> <p><span>Drive<span><span datacontrast=auto> We demonstrate an insatiable hunger to serve others<span><span dataccpprops=> <span><p> <p><span>Responsibility<span><span datacontrast=auto> We do the right thing and contribute to the greater good<span><span dataccpprops=> <span><p> <p><span>Autonomy<span><span datacontrast=auto> We own our work and define how we do it while aligned with the greater mission <span><span dataccpprops=> <span><p> <p><br ><br ><p><div> <p><strong>Where You Come In<strong><p> <p>We are currently seeking a <strong>Principal Engineer Data Science<strong> to join our growing team At KCF you will operate within and influence several crossfunctional squads with other engineers and stakeholders Software Hardware DevOps Sales Technical Operations Product Owners and Machine Learning As a <strong>Principal Engineer Data Science<strong> you will provide highlevel individual technical contributions you will lead a team of data scientists and analysts and you will also help to build and maintain KCFs SMARTdiagnostics machine health platform which stores and processes industrial IoT sensor data to provide analytics and insights to our users This will help us achieve our goal of zero waste zero downtime and zero safety incidents for all of industry<p> <p>This role can be 100 remotebased With our Work From Home Work From Anywhere model KCF employees are spread across 27 different US states We advocate for owning your work you define how you do it and where you do it <strong>Applicants must be authorized to work for any employer in the US We are unable to sponsor or take over sponsorship of an employment visa at this time<strong><p> <p>This is starting to sound like your next challenge right Read on for more info<p> <p><br ><p><p><strong>Essential Responsibilities<strong><p> <ul><li>Lead the design development and deployment of artificial intelligence machine learning and statistical models<li> <li>Lead the design and optimization of highperformance data pipelines and analytical tools ensuring scalability and efficiency to support growing data needs<li> <li>Build and manage databases and data warehouses and assist in implementing our new data platform to ensure scalability reliability and performance<li> <li>Drive innovation by exploring emerging technologies and staying abreast of industry trends applying this knowledge to enhance analytics solutions and methodologies<li> <li>Manage a team of data scientists and analysts provide technical mentorship to direct reports and guidance for external contractors and foster growth while ensuring alignment with industry best practices<li> <li>Collaborate with team members to understand their data requirements and assist with providing them with access to clean reliable data<li> <li>Partner closely with stakeholders to understand business challenges and devise technical solutions using datadriven approaches ensuring alignment with organizational goals<li> <li>Take the helm in leading working groups defining scope requirements and steering projects through the entire lifecycle from inception to implementation and maintenance<li> <li>Maintain comprehensive and detailed documentation of model source code data pipelines processes and best practices ensuring clarity and consistency for the team and stakeholders<li> <li>Ensure compliance with data privacy regulations and ethical standards in data handling while implementing governance practices to maintain data integrity and security<li> <li>Design and conduct hypothesis testing to validate assumptions and assess the impact of changes or new features within the product<li> <li>Work with domain experts engineers and other teams to understand business needs gather domainspecific knowledge and integrate diverse perspectives into datadriven solutions<li> <li>Optimize existing algorithms and processes for efficiency scalability and performance in handling largescale datasets and realtime applications<li> <li>Analyze customer behavior patterns and market trends and provide insights to help drive strategic decisionmaking and product enhancements<li> <li>Architect machine learning platforms and workflows and design scalable and efficient systems that facilitate the development and deployment of advanced analytics and AI solutions<li> <ul><p><strong> <strong><p> <p><strong>Qualifications<strong><p> <ul><li>MSc or PhD in Statistics Machine Learning Computer Science or equivalent with 7+ years of Applied ML experience<li> <li>Extensive experience with advanced statistical and machine learning techniques including Bayesian methods regression analysis multilabel classification and other predictive modeling approaches with a proven ability to apply these methods to solve realworld problems effectively and innovatively<li> <li>Demonstrated knowledge and ability working with AWS Google Cloud or other cloudbased solutions to train models set up data pipelines and set up inference engines Professional certifications such as AWS Certified Solutions Architect or Google Cloud certification preferred<li> <li>Experience with microservices and deployment of ML models<li> <li>Experience working with tools like AWS Sagemaker Hadoop Spark and Delta Lake<li> <li>Deep understanding of Pythons data libraries and frameworks for analytics<li> <li>Understanding of the following concepts feature stores data lineage AB testing model scoringfeedback<li> <li>Experience in feature engineering including expertise in identifying developing and implementing innovative features that significantly enhance model performance and data utility<li> <li>Experience applying digital signal processing techniques such as Fourier transforms filtering and wavelet analysis to time series data<li> <li>Excellent problemsolving skills with a focus on architecting robust and scalable analytics solutions<li> <li>Ability to optimize SQL for highperformance data operations<li> <li>Demonstrated leadership and management skills with a proven track record of successfully leading data science teams through complex projects from conception to completion fostering collaboration innovation and professional growth among team members<li> <li>Demonstrated strong technical communication skills effectively conveying complex data and analytics concepts to diverse audiences both technical and nontechnical<li> <li>Ability to design and execute data experiments to test hypotheses and validate insights quickly and effectively<li> <li>Proficiency in validating and adopting emerging technologies and methodologies in analytics data processing and cloud computing<li> <li>Strong background in data visualization and ability to communicate complex data insights effectively<li> <li>Familiarity with concurrent programming such as threads and asynchronous IO<li> <li>Experience in IIoT space preferred<li> <ul><p><br ><br ><p><div><br ><br ><p>At KCF Technologies we are an Equal Opportunity Employer The only things we require for employment compensation advancement and benefits are performance and a good team attitude No one will be denied opportunities or benefits and no employment decisions will be made on the basis of race religioncreed national origin ancestry sex sexual orientation gender gender identity age disability that does not prohibit performance of essential job functions protected veteran status medical condition marital status pregnancy genetic information possession of a general education development certificate GED as compared to a high school diploma or any other characteristic protected by applicable federal or state laws KCF complies with applicable state and local laws governing nondiscrimination in employment in every location in which KCF has facilities<p> <div>
IT Systems Engineer
Company: Veo Technologies
Location: Other US Location
Posted Apr 25, 2024
Veo is a global leader in AI-based sports camera technology, enabling sports teams to record matches and training sessions without a camera operator. The company is growing rapidly, offering an exciting opportunity for a Systems Engineer specializing in Salesforce, Zuora, and API-based integrations. The role involves designing, implementing, and maintaining seamless integrations between these platforms and others, such as the ERP system and logistics system. The ideal candidate will collaborate with product owners, develop custom solutions, and ensure the reliability and efficiency of systems. Veo values diversity and inclusion, providing a thriving work environment with a positive culture and a commitment to work-life balance.
Senior Product Marketing Manager
Company: Seekr Technologies
Location: Remote
Posted Apr 24, 2024
<p><strong>Location <strong>Fully Remote<p> <p><strong> <strong><p> <p><strong>About the Opportunity<strong><p> <p><span datacontrast=auto>Seekr is a privately held artificial intelligence company on a mission to build trust on the web We fuel innovation and unlock productivity for businesses across all industries through responsible and explainable AI solutions<span><span dataccpprops=> <span><p> <p><span datacontrast=auto>We are seeking a <strong>Senior Product Marketing Manager<strong> to take ownership of the product positioning and gotomarket plan for Seekrs upcoming AI as a service offering for enterprises As the Senior Product Marketing Manager you will collaborate closely with the broader marketing team product commercial and research teams to identify bestfit customers craft an impactful product narrative and execute gotomarket strategies through inbound and outbound channels<span><span dataccpprops=> <span><p> <p><span datacontrast=auto>This role demands strong experience in SaaS marketing and artificial intelligence including a deep understanding of the opportunities and challenges enterprises face in adopting AI<span><span dataccpprops=> <span><p> <p>From your first day you will make a valuable and valued contribution We are a fastgrowing company where no one is a bystander We offer you the opportunity to delight millions of consumers around the world while gaining meaningful experience across a variety of disciplines <p> <p>Responsibilities<p> <ul><li>Gain a deep understanding of our market use cases and customers by defining target segments creating customer personas and conducting competitive analysis You will serve as the voice of the customer within the team<span dataccpprops=> <span><li> <li><span datacontrast=auto>Own the positioning and messaging of our product in the market aiming to create a new category of AI tools<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Develop positioning and core messaging for Seekrs AI as a service offering through market research competitor analysis and collaboration with the product team<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Develop a comprehensive gotomarket plan to transition the product from beta to general availability encompassing inbound and outbound marketing strategies as well as partnerships<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Implement comarketing plans with key strategic partners such as Intel Corporation<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Manage a portfolio of top industry customer references and systemize a process to scale use cases that highlight our industryspecific services and solutions<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Develop training materials for both offline and online platforms to empower Seekrs sales team partners and developers in promoting and implementing our offering<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Craft and execute product marketing campaigns across all channels including website social media email and paid advertising to resonate with customers and target audiences<span><li> <ul><p><br ><p><p>Qualifications<p> <ul><li>Strong experience in artificial intelligence preferably in a business that has developed its own large language models<span dataccpprops=> <span><li> <li><span datacontrast=auto>Demonstrated product marketing leadership experience including multiple successful product launches and feature introductions<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Proven track record in positioning SaaS products effectively and developing gotomarket programs that drive adoption with businesses and developers<span><span dataccpprops=> <span><li> <li><span datacontrast=auto>Strong stakeholder management skills<span><span dataccpprops=> <span><li> <ul><div> <p><strong><span datacontrast=none>About the Company <span><strong><span dataccpprops=> <span><p> <p>Seekr is a privately held artificial intelligence company that identifies rates and generates reliable content at scale Seekrs trusted and responsible AI platform comprehensively and uniformly evaluates each piece of content individually against objective transparent and explainable standards Seekr is committed to building a web that people can trust<p> <p>Our environment is fast paced requiring the ability to work autonomously and hands on from day one with minimal supervision in an everchanging environment You will need to demonstrate excellent problemsolving skills The right mix of organizational and communication skills will be the key to success Attention to detail and a proven ability to manage priorities are also essential We are looking for people ready to lead by example be selfless in your leadership across teams collaborate with your peers and partner with colleagues and external partners<p> <p><strong>Company Benefits<strong><p> <ul><li datastringifyindent=0 datastringifyborder=0>Working with a smart and talented team to solve the big misinformation problems in news we currently face<li> <li datastringifyindent=0 datastringifyborder=0>Exciting and cuttingedge technologies at scale<li> <li datastringifyindent=0 datastringifyborder=0>100 remote position work from where you like<li> <li datastringifyindent=0 datastringifyborder=0>Highly competitive salary<li> <li datastringifyindent=0 datastringifyborder=0>Company investment in training certifications and your professional development<li> <li datastringifyindent=0 datastringifyborder=0>Company Bonus Plan<li> <li datastringifyindent=0 datastringifyborder=0>Employee Equity Program<li> <li datastringifyindent=0 datastringifyborder=0>401k Retirement plan with matching<li> <li datastringifyindent=0 datastringifyborder=0>Medical Dental and Vision Insurance for you and your family<li> <li datastringifyindent=0 datastringifyborder=0>Life Insurance Disability<li> <li datastringifyindent=0 datastringifyborder=0>Unlimited PTO<li> <li datastringifyindent=0 datastringifyborder=0>13 Paid Holidays<li> <li datastringifyindent=0 datastringifyborder=0>Employee Assistance Program<li> <ul><div>
Document Control Analyst
Company: FreeWire Technologies
Location: East Bay
Posted Apr 24, 2024
<p>FreeWire Technologies believes in electrification beyond the electrical grid a world where everyone has access to electric vehicle EV fast charging when and where they need it We build batterybased energy storage systems that provide ultrafast charging for EVs and clean affordable resilient power alternatives for site hosts If you are driven to learn and grow and seeking a onceinalifetime opportunity to make change in the transportation and energy market now is the time to join a team that is revolutionizing how power is delivered and utilized<p> <p><em><strong>PLEASE NOTE This is a temporary position<strong><em><p> <p><strong><u>Responsibilities<u><strong><strong><br ><strong><p> <ul><li>Coordinates and controlling technical documentation in a variety of formats that support the companys products<li> <li>Manages files regardless of medium throughout their entire life cycle<li> <li>Understands document control systems CAD files ECO process and bill of material structures is required <li> <li>Responsible for updating developing and documenting the departments procedures<li> <li>Coordinate and manage the approval process for ECOs MCOs DEVs ECRs and review change orders for completeness and compliance to document control standards<li> <li>Facilitates review approval and archival of companyscontrolled documentation<li> <li>Performs data entry for compliance and supplier data as required for the PLM system<li> <li>Supports document control needs for our contract manufacturing<li> <li>Supports users with manufacturing process needs and document requests<li> <li>Assists with implementing Quality Management System QMS<li> <li>Train personnel on processes that support QMS<li> <li>Reviews productrelated information documents and files submitted for completeness and accuracy based on established standards Work with users to correct issues before routing for approvals<li> <li>Train new and existing users on how to use the PLM system Arena Preferred<li> <ul><p><strong><u>Requirements<u><strong><p> <ul><li>Bachelors degree andor equivalent experience<li> <li>Minimum of 5 years PLMDocument Control experience<li> <li>Sound understanding of product life cycle within a controlled document management system<li> <li>Experience in Engineering and Manufacturing<li> <li>Able to interpret and challenge issues with drawings<li> <li>Exercises good judgment within broadly defined practices and policies<li> <li>Strong problemsolving skills team player<li> <li>Proficient with NetSuite and Google Apps<li> <li>Must have strong communication skills and possess the ability to interact effectively with coworkers<li> <li>Ability to work in a collaborative environment<li> <ul><p><strong><u>FreeWire offers competitive benefits including<u><strong><p> <ul><li>Health Dental amp Vision Insurance<li> <li>Short amp Long TermDisability Insurance<li> <li>Life Insurance<li> <li>Unlimited PTO<li> <li>Dog Friendly<li> <ul><p><span>We provide compensation packages that include base pay benefits and equity and it is not typical for someone to be hired at the top end of range for the role Actual pay will be determined based on several factors including location skills and experience level<span><p> <p><span>Feedback on the Boost Charger FreeWires DC fast charger has been overwhelmingly positive as we electrify locations that would have been too expensive to power on using conventional charging solutions Utilities are releasing RFPs with requests for batterybacked solutions their regulatory teams are including our technology as eligible for incentives and they are seeking costeffective solutions as they electrify their fleets and provide utilityowned charging solutions for the public<span><p> <p><span>FreeWire has deployed batteryintegrated chargers with Fortune 100 companies commercial customers fleets retail locations and gas stations In addition to its partnership with bp pulse FreeWire and AMPM a BP subsidiary and convenience store chain with over 1000 locations have already deployed multiple public charging stations in the US FreeWires regulatory affairs and policy team keeps customers up to date on federal state and utility incentive opportunities which in some cases cover up to 80 of the cost of the charging station and the company recently announced that the Boost Charger is <span>Buy America<span> compliant Learn more at <span>wwwfreewiretechcom<span> and follow us <span>FreeWireTech<span><span><p> <p><em>At FreeWire Technologies we offer fair and equal opportunities to all our candidates and team members regardless of race color religion sex pregnancy sexual identity national origin citizenship marital status disability status parental status protected veteran status or any other characteristics protected by law FreeWire Technologies believes in hiring individuals only based on their qualifications and experiences that meet our business requirements to fill the positions<em><p>
Associate Product Manager
Company: WatchGuard Technologies
Location: Other US Location
Posted Apr 25, 2024
WatchGuard is seeking a motivated technologist with an entrepreneurial spirit for an Associate Product Manager role. The position involves collaborating with cross-functional teams to translate customer needs into innovative product solutions. The ideal candidate should have a strong analytical approach, excellent communication skills, and experience in efficient decision-making. The company offers a competitive salary, comprehensive benefits, and a flexible work philosophy.
Solution Architect
Company: Bridgeway Benefit Technologies
Location: Remote
Posted Apr 25, 2024
Bridgeway Benefit Technologies, a leader in Taft-Hartley benefits administration, seeks a Solution Architect with 3+ years of experience in the Taft-Hartley market and Bridgeway ISSI Software Platforms. The role involves designing technical solutions, managing tasks, mitigating risks, and collaborating with cross-functional teams. The position is fully remote with 10% or less travel. Requirements include subject matter expertise, project management skills, familiarity with Agile methodologies, and proficiency in advanced data analysis tools.
Associate
Company: HCL Technologies
Location: New York City, NY
Posted Apr 24, 2024
<p><strong>Job Description Posting<strong> <p> <p>Network Voice 1 To provide support for on call escalations and doing root cause analysis of given issue 2 To independently resolve tickets within agreed SLA of ticket volume and time 3 To adhere to quality standards regulatory requirements and company policies 4 Work on value adding activities such Knowledge base update and management Training freshers coaching analysts 5 To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases<p>
Marketing Manager (SMB)
Company: Stenn Technologies
Location: New York City, NY
Posted Apr 24, 2024
<div> <p><span><span>Stenn is one of the leading FinTechs in Europe and a category leader<span><span> in the verticals and markets it operates in <span><span>Founded in 2015 Stenns purpose is to connect international SMEs to the global financial system helping to bridge a reported $36 trillion USD financing gap through a fast simple online platform To date Stenn has enabled over $18 billion USD of finance to SMEs in 3 verticals and 4 markets with capital provided by several bluechip banks and institutional fund managers across the globe <span><span><p> <p><span>Rapid expansion continues at Stenn as underserved SMEs seek financing solutions to manage significant macroeconomic and supply chain disruption and this follows our $50 million Series A fundraise in 2022 valuing Stenn at $900 million<span><p> <p><span>Our HQ is in London with employees across the globe including the USA Europe and China We are made up of diverse highly skilled professionals who work in an innovative way to develop and drive our business further Our people are empowered to work autonomously through a trusting leadership style which encourages learning<span><p> <div> <p><strong>The Role<strong><p> <p>We are looking for a dynamic resultsdriven SMB Marketing Manager to join our growing team at Stenn Technologies As the SMB Marketing Manager you will play a pivotal role in developing and executing digital marketing strategies to acquire engage and convert small and mediumsized business SMB customers You will collaborate closely with crossfunctional teams to drive growth increase brand awareness and promote our suite of invoice financing solutions tailored for SMBs<br ><p> <p><strong>Responsibilities<strong><br ><p> <ul><li>Develop and execute comprehensive marketing plans targeting SMBs in partnership with key stakeholders across the business encompassing digital advertising SEM paid social SMS third party sponsorships email marketing events and other relevant channels<li> <li>Conduct market research and competitive analysis to identify key trends customer needs and opportunities within the SMB segment<li> <li>Create compelling messaging positioning and value propositions tailored to SMB audiences highlighting the unique benefits of our invoice financing products and services<li> <li>Collaborate with product and sales teams to launch new products features and campaigns targeted at SMB customers<li> <li>Drive customer acquisition and lead generation initiatives through targeted campaigns with relevant stakeholders<li> <li>Analyze marketing performance metrics track KPIs and provide actionable insights to optimize campaigns and maximize ROI<li> <li>Manage the SMB marketing budget effectively ensuring resources are allocated efficiently to achieve business objectives<li> <li>Stay up to date on industry trends and incorporate best practices into digital marketing strategies<li> <ul><p><br ><p><p><strong>Qualifications<strong><p> <ul><li>Bachelors degree in Marketing Business or a related field<li> <li>Proven experience in SMB marketing preferably in the fintech or finserve space<li> <li>Strong understanding of SMB customer behavior needs and pain points with the ability to develop targeted marketing strategies to address them<li> <li>Demonstrated track record of executing successful marketing campaigns driving customer acquisition and achieving business goals<li> <li>Excellent communication and interpersonal skills<li> <li>Creative resultsdriven mindset and ability to work independently and collaboratively<li> <ul><div> <p>We appreciate the support recruitment agencies can provide however our inhouse team do not require any 3rd party assistance at this time <p> <p>At Stenn we believe that every team member deserves to feel like they belong We foster a culture of inclusivity respect and collaboration where everyones unique perspectives are valued Join us and be part of a team where you can thrive and grow both professionally and personally<br ><p> <p><br ><p><div>
SPECIALIST
Company: HCL Technologies
Location: New York City, NY
Posted Apr 24, 2024
<p><strong>Job Description Posting<strong> <p> <p>Desk Side Service 1 To provide support for on call escalations and doing root cause analysis of given issue 2 To independently resolve tickets within agreed SLA of ticket volume and time 3 To adhere to quality standards regulatory requirements and company policies 4 Work on value adding activities such Knowledge base update and management Training freshers coaching analysts 5 To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases<p>
Level 2 Support Analyst
Company: Xplor Technologies
Location: Remote
Posted Apr 24, 2024
<p><b>Company Description<b> <p><p>Take a seat on the Xplor rocketship and join us as Level 2 Support Analyst in Vancouver to help people succeed across the world<p> <p>From dropping your kids off at childcare getting something at home repaired going to the gym or a fitness studio to picking up your dry cleaning our software payments and commerceenabling solutions help everyday life businesses to overcome obstacles and form great relationships with their customers<br ><p> <ul><ul><p><b>Job Description<b> <p><p><strong>About the opportunity<strong><p> <p>Youll join Xplor Health amp Fitness and our Recreation Customer Support team the team that provides support and expertise to health clubs gyms community centres as well as the leisure parks and recreation industry Whether small and independent or large franchises we build everything they need to run their business motivate their customers and build lasting fitness communities<p> <p>Reporting into the Customer Support Manager youll help us provide best in class service to our customers Some of the other responsibilities youll have<p> <ul><li>Develop a deep understanding of the Xplor Recreation software to help remove barriers for our clients<li> <li>Partner with clients to effectively resolve issues through phone chat email and our online case portal<li> <li>Communicate thoughtful empathetic and complete resolutions tailored to our clients issues<li> <li>Work crossfunctionally with other support team members and our product and engineering teams<li> <li>Manage tickets and resolveescalate within our Service Level Agreement<li> <li>Product support for both software and hardware usage assistance<li> <ul><p><b>Qualifications<b> <p><p><strong>What would make me a good candidate<strong><p> <ul><li>3 years providing contact center support<li> <li>Experience utilizing call management and ticketing systems<li> <li>Understanding of various Microsoft Windows Operating systems LANWAN Networking firewall exceptions and whitelisting IP addresses<li> <li>Understanding of bookingpurchasing using mobile devices such as AndroidIOS Tablets and Smartphones<li> <li>Exhibit above average reasoning ability by clearly defining problems analyzing data establishing facts drawing valid conclusions and appropriate resolutions<li> <li>Possesses strong customer relation skills<li> <li>Strong problemsolving analytical followup skills and detail oriented<li> <li>Ability to demonstrate a working understanding or fundamental knowledge of retail POS technology<li> <li>Proactive selfmotivated learner with a strong drive to achieve personal goals<li> <li>Ability to work in a team where you manage your own time and priorities<li> <li>Motivated by a fast paced environment where you will have to constantly adapt no two days are the same<li> <li>Youre a true team player who knows that we all have to sometimes roll up our sleeves<li> <li>You align with our four core values and youre simply a good human<li> <li>Must be available to work 830am 5pm PST<li> <li>The average base salary pay range for this position is $56000 to $62000<li> <li>May be eligible for a discretionary bonus<li> <ul><p><br ><p><ul><ul><p><b>Additional Information<b> <p><p><strong>More about us<strong><p> <p>Weve recently expanded our reach by merging the two software and payments powerhouses TSG and Clearent The resulting company is Xplor Technologies serving over 82000 businesses that processed over $27 billion in payments operating across 158 countries in 2020 <p> <p>Xplor is headquartered in the United States in Atlanta GA with operations across North America Australasia Europe and the United Kingdom We now have over 2000 Xplorers working across five everyday life verticals Education Health and Fitness Boutique Wellness Field Services and Personal Services<p> <p><strong>How to apply<strong><p> <p>To start your application with us please submit your CV and a cover letter and well be in touch as soon as we can Please include the word moonshot at the top of your cover letter so that we know you really took the time to read our job ad<p> <p><br ><br ><p><p><p> <p>We understand that diverse candidates have diverse needs We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process via talentxplortechnologiescom <p> <p><strong>More about us<strong> <p> <p>Xplor Technologies is a global platform integrating SaaS solutions embedded payments and Commerce Accelerating Technologies to help businesses succeed Xplor provides enterprisegrade SaaS solutions for businesses in everyday life verticals Childcare amp Education Fitness amp Wellbeing Field Services and Personal Services and a global cloudbased payment processing platform<p> <p>Xplor Technologies serves over 78000 customers that processed over $36 billion in payments operating across 20 markets in 2022 <p> <p><strong>Good to know<strong><p> <p>To be considered for employment you must be legally authorized to work in the location country youre applying for Xplor does not sponsor visas either at the time of hire or at any later time <p> <p>We kindly ask you to apply through our careers portal or external job boards <u>only<u> Please dont send your application via email <p> <p>To learn more about us and our products please visit wwwxplortechnologiescomuscareers <p> <p>We also invite you to check out our Candidate FAQs for more information about our recruitment process wwwxplortechnologiescomusrecruitmentfaqs<p> <p>Xplor is proud to be an Equal Employment Opportunity employer Were dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age Applications are encouraged from all sectors of the community<p> <p>We are a 2024 Circle Back Initiative Employer we commit to respond to every applicant<p>