Jobs at BigCommerce
BigCommerce is a leading e‑commerce SaaS platform that powers thousands of online stores worldwide. Since its 2009 launch in Austin, Texas, the company has grown into a major alternative to Shopify, offering flexible APIs, advanced analytics, and a marketplace for extensions. Its platform powers merchants from small boutiques to global brands, making it a key player in the retail tech ecosystem.
The company hires across engineering, product, design, data science, marketing, sales, and customer success. Engineering roles range from full‑stack Node.js developers to front‑end React specialists, while product managers focus on roadmap prioritization and user experience. Candidates can expect a collaborative environment, emphasis on data‑driven decisions, and opportunities to work with cloud services such as AWS, Docker, and GraphQL.
Checking BigCommerce’s listings on Job Transparency gives you a clear view of each role’s salary range, equity potential, and employee sentiment. The platform aggregates real‑time compensation data and reviews, allowing you to compare offers, negotiate confidently, and gauge culture before you schedule an interview.
Tier 2 Technical Support Representative (Remote)
Company: BigCommerce
Location: Remote
Posted Jun 12, 2024
BigCommerce is seeking a Tier 2 Technical Support Representative with a minimum of 6 months Tier 1 experience. The role involves providing excellent support to Enterprise merchants and Agency Partners, developing solutions, and collaborating with Tier 1 representatives. The ideal candidate should have strong communication skills, excellent time management, and familiarity with BigCommerce API, Stencil Framework, and Developer Documentation. The company values diversity, equity, and inclusion, and offers a targeted salary range of $40,200—$50,000 USD.
Software Engineer II
Company: BigCommerce
Location: Austin, TX
Posted Jun 08, 2024
BigCommerce is seeking a Software Engineer II to build, maintain, and extend Microservices and APIs for their ecommerce platform. The role involves implementing new features, fixing bugs, and collaborating with operations and product teams. The position is based in Austin, TX, but allows for remote employment. The ideal candidate will have a Bachelor's degree in Software Engineering, Computer Science, or a related field, with coursework in software engineering, data structures, C++, UNIX environment, database systems, and advanced algorithm design. The salary range is $97,000 to $152,800 per year, depending on location, relevant knowledge, skills, and qualifications. BigCommerce values diversity, equity, and inclusion, and provides reasonable accommodations for individuals with disabilities.
Scala Software Engineer
Company: BigCommerce
Location: Poland
Posted Jun 03, 2024
BigCommerce is seeking a Scala Software Engineer for the Catalog team. The ideal candidate will have experience in developing and maintaining high-performance, scalable distributed systems, and a strong background in object-oriented and functional programming. The role involves building new features, improving existing services, and collaborating with global teams. BigCommerce offers a dynamic work environment, modern technologies, and opportunities for professional growth and learning.
Senior Solutions Architect
Company: BigCommerce
Location: Mexico
Posted Jun 09, 2024
BigCommerce is seeking a Senior Solutions Architect to join their BizApps team. The role involves designing, building, and architecting solutions for BigCommerce's technology stack, creating architectural designs, and providing strategic solution approaches. The ideal candidate should have extensive experience in SaaS implementations, iPaaS solutions, Martech, and digital platforms. They should also have leadership experience in large-scale technology architecture and be fluent in English. The compensation range is between $1,200,000.00 - 1,750,000.00 gross annual pesos, with benefits including health, vision, dental, and equity.
Product Design Manager
Company: BigCommerce
Location: Poland
Posted Jun 26, 2024
BigCommerce is seeking a Product Design Manager to lead their European research and product design team. The ideal candidate will foster a collaborative work culture, set design standards, and shape design strategy. They will work closely with cross-functional teams to ensure projects meet business goals and user needs. The role requires 7+ years of relevant design experience, fluency in design methods, and the ability to manage product designers and UX research.
Tier 2 Technical Support Representative - Hybrid
Company: BigCommerce
Location: Austin, TX
Posted Jun 12, 2024
BigCommerce is seeking a Tier 2 Technical Support Representative with a minimum of 6 months Tier 1 experience. The role involves providing excellent support to Enterprise merchants and Agency Partners, developing solutions, and collaborating with Tier 1 representatives. The ideal candidate should have strong communication skills, excellent time management, and familiarity with BigCommerce API, Stencil Framework, and Developer Documentation. The company values diversity, equity, and inclusion, and offers a targeted salary range of $40,200—$50,000 USD.
Software Engineer II
Company: BigCommerce
Location: San Francisco, CA
Posted Jun 17, 2024
BigCommerce is seeking a Software Engineer II in San Francisco, CA. The role involves designing, developing, and supporting a world-class search platform. The ideal candidate should have a Master's degree in Computer Science or related field, along with 2 years of experience in developing high-performance, scalable, and available web services and applications. The company is committed to diversity, equity, and inclusion, and offers a competitive salary range of $148,000 - $152,800 per year.
Senior Scala Software Engineer
Company: BigCommerce
Location: Poland
Posted Jun 24, 2024
BigCommerce is seeking a Senior Scala Software Engineer for the Catalog team. The ideal candidate will have 4+ years of professional experience as a Software Engineer, 2+ years of Scala in a production environment, and knowledge of object-oriented and functional programming techniques. The role involves building highly-available, high-performance, redundant, and scalable distributed systems, driving the technical roadmap, and advocating for modern development practices. BigCommerce offers a dynamic, collaborative environment, modern technologies, and the opportunity to work remotely from Poland.
SVP, Engineering
Company: BigCommerce
Location: Austin, TX
Posted Jun 14, 2024
BigCommerce is seeking a seasoned engineering leader to oversee a global team of 200+ professionals. The ideal candidate will have extensive experience scaling SaaS platforms, a strong architectural opinion, and a proven track record in mentoring senior engineers. The role involves establishing a technical vision, improving quality processes, scaling the platform, driving innovation, recruiting top talent, and fostering a culture of excellence. BigCommerce values diversity and inclusivity, offering a competitive salary range of $325,000—$425,000 USD.
Lead Technical Product Manager - Developer Products
Company: BigCommerce
Location: USA
Posted Jun 12, 2024
BigCommerce is seeking a Lead Technical Product Manager to focus on developer-facing products and technical initiatives. The role involves working closely with engineering teams, API strategy group, and other product & engineering stakeholders. The candidate should have a strong technical background, expertise in frontend or backend software developer needs, and proficiency in technical competitive analysis, feature prioritization, and trade-off analysis. The role requires leading teams, designing new features, validating functionality with customers, and analyzing data to optimize performance.
Senior Infrastructure Engineer
Company: BigCommerce
Location: Australia
Posted Jun 21, 2024
BigCommerce is seeking a Senior Infrastructure Engineer for a fully remote position in Australia or based in Sydney. The role involves working with the Infrastructure Engineering team, which specializes in web operations, systems administration, and software engineering. The ideal candidate should have 6+ years of experience in building software for large Linux-based web application environments, strong communication skills, and expertise in Linux systems administration, Docker, container orchestration systems, databases, configuration management systems, and Infrastructure-As-Code tools. The role also involves applying software engineering and SRE principles, working with multiple programming languages, and participating in on-call rotations.
Technical Account Manager
Company: BigCommerce
Location: USA
Posted Jun 26, 2024
BigCommerce, a recognized 'Best Places to Work' in 2023, is seeking a Technical Account Manager. The role involves being the primary technical contact for clients, fostering strong relationships with key stakeholders, and driving revenue growth. The manager will provide strategic guidance, optimize technical ecosystems, collaborate with product and engineering teams, and conduct regular business reviews. The ideal candidate should have 3+ years of experience in enterprise technical management, eCommerce consulting, and foundational online marketing principles. A background in BigCommerce product usage and a customer-focused, ambitious approach are highly valued.