Jobs at Brightspeed

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IT Solution Architect, Network Engineering

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 15, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description We have an exciting opportunity for a Solution Architect Network Engineering to architect E2E system solutions for our enterprise and wholesale business As a key leader on our IT team you will be responsible for E2E system solution design strategy across teams including marketing presales sales ordering provisioning billing and service assurance domains As the Solution Architect Network Engineering you are a seasoned technology leader with a track record of leading scalable distributed systems in telecom companies In this exciting role you will be challenged with the opportunity to reimagine every aspect of the wholesale sales ordering amp billing system across the whole customer fulfillment and customer care life cycle As the Solution Architect Network Engineering you will have a deep technical background building scalable solutions to support complex business processes If youre passionate about architecture robust design practices efficient execution and delivering operational excellence Brightspeed may be the perfect place for you Our ideal candidate is someone who wants to get in early look over the horizon and set the vision for a new standard in the enterprise and wholesale telecom domain from sales to ordering to billing We want entrepreneurs at heart who have the depth of experience in bringing comprehensive E2E customer management experience into reality As the Solution Architect Network Engineering Systems your responsibilities will include <ul><li>Design E2E System solutions and technology solutions for complex business problems in telecom Enterprise and Wholesale domain<li> <li>Drive large cross domain solution architecture initiatives that are supported by E2E Design E2E Architecture and apply digital standards<li> <li>Influence negotiate build consensus and align with peers product business teams and vendor partners on solutioning and implementation<li> <li>Ensure Digital Architecture standards are applied negotiate and documents tradeoffs with Digital Architecture as needed<li> <li>Translate business requirements into E2E technology and system solutions that the system analysts and other technical team members can use to drive into the project design and delivery<li> <li>Engage with business partners and peers to identify the opportunities to improve user experience<li> <li>Coordinate and drive the delivery across IT and Business partners in a multivendor environment through the AgileScrum SDLC requirements architecture design development testing deployment and support<li> <li>Hands on involvement as needed in all areas of SDLC troubleshooting debugging verification and testing production monitoring and performance analysis<li> <li>Adopt Agile DevOps and other enablers to improve the effectiveness of project delivery<li> <ul>Qualifications WHAT IT TAKES TO CATCH OUR EYE <ul><li>10+ years of experience in software engineering with at least 5 years of solution architecture experience in telecom domain<li> <li>BS degree in Computer Science or equivalent<li> <li>Experience leading solution architecture lifecycle including concept design prototyping integration testing and production release<li> <li>Excellent verbal written and interpersonal communication skills with the ability to articulate the why for priorities and the customer impacts<li> <li>The ability to operate in a fastpaced environment with laser focus on delivering results<li> <li>Experience building and motivating high performance teams foster inclusive environment<li> <li>Selfdriven detailoriented and skilled in managing multiple clients stakeholders and crossfunctional projects<li> <li>The ability to exercise judgement in methods techniques and evaluation criteria for obtaining results<li> <li>Provide industry knowledge experience and best practices to help the team stay ahead of the curve in keeping our technology stack cutting edge<li> <li>Knowledge of Google Maps API Bing Maps API SMARTY webservices<li> <li>Experience in one of the cloud technologies GCP Azure AWS<li> <li>Experience in working requirements and design with at least one of the Analytics platforms BigQueryLooker Tableau or PowerBI<li> <li>Experience in working with BigQuery Postgres Jira confluence Python Kubernetes AppEngine APIgee React <li> <ul>BONUS POINTS FOR <ul><li>Experience driving development of features on a complex business critical project related to large scale USPS address data acquisition <li> <li>CSPO Certified Scrum Product OwnerSAFe preferred<li> <li>Hands on IQGeo engineering software end user experience<li> <ul> LISS1 Additional Information WHY JOIN US We aspire to contemporary ways of working We are committed to being a leader in defining a new way to work because we recognize the changing mindset of todays workforce We are opening a new stateoftheart corporate HQ in Charlotte NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remoteoffice work arrangement As always however we are also open to providing sensible remote options to talent outside of the Charlotte area Why Because our purpose is to reimagine how people work learn play and connect We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health We are committed to building a team as diverse as the customers we serve Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer WHY JOIN US We aspire to contemporary ways of working We are committed to being a leader in defining a new way to work because we recognize the changing mindset of todays workforce We have a brand new stateoftheart corporate HQ in Charlotte NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area Why Because our purpose is to reimagine how people work learn play and connect We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health We are committed to building a team as diverse as the customers we serve Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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Customer Success Representative

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 15, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description Brightspeed is looking for a driven creative and energetic professional to join our team The Customer Success Representative ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current solutions This is accomplished by viewing our products from the customers perspective monitoring early indicators of customer health proactively addressing their concerns and helping them better use our technology to meet their corporate goals and objectives With established trust and loyalty this role seeks to naturally progress and expand the partnership through identifying potential upsell and crosssell opportunities and engages sales accordingly As a Customer Success Representative you will have the following responsibilities <ul><li>Build longterm valuebased relationships with decisionmakers and influencers to understand the customers landscape and establish loyalty<li> <li>Manage overall customer metrics including usage data health indicators and renewal dates to align with customer objectives<li> <li>Evaluate product and portal adoption maturity level to address roadblocks and provide best practices and a prescriptive approach to address needs<li> <li>Construct and implement a customer success plan across all steps of the lifecycle setting expectations for each milestone ensuring personalized value and driving positive customer experience to achieve desired outcomes<li> <li>Recognize opportunities for expansion based on knowledge of the BRSPD portfolio partnering with sales as necessary<li> <li>Implement revenue management practices driving accountability and goal alignment revenue retention and growth strategies including value realization renewal execution risk management and customer growth<li> <li>Manage risks to customer success identify root causes define and activate solutions and deploy crossfunctional support to resolve<li> <li>Partner with sales delivery amp support to set proper expectations and ensure successful deployment of solutions and services<li> <li>Responsible for defining and executing renewal strategy via clear alignment of customer priorities and roadmap incorporating onnet migrations managing writedowns positively impacting BRSPD profit margins<li> <ul>Professional Success Competencies <ul><li>Communicating Conveying information and ideas to others in a convincing and engaging manner through a variety of methods both internal and external<li> <li>Problem Solving and Decision Making Identifying issues problems and opportunities obtains and compares information from various sources to draw conclusions develops and evaluates alternatives and solutions solves problems amp chooses a course of action<li> <li>Driving for Results Setting ambitious standards of performance for self and the overall team responsibility for work goals initiates focuses and monitoring the efforts proactively acting and going beyond what is needed<li> <li>Client amp Partner Relationships Developing and sustaining relationships based on an understanding of client partner and stakeholder needs and actions<li> <ul> Qualifications What it takes to catch our eye <ul><li>Experience in servicing end userscustomers providing support andor account management<li> <li>Education Level Bachelors Degree or equivalent work experience<li> <li>Experience in working with complex entitiescustomers<li> <li>Comfortable presenting consulting and advising<li> <li>Assertive verbal and written communications skills with ability to build strategic relationships within organizations<li> <li>Ability to work closely with the end usercustomer and effectively negotiate both internally and externally<li> <li>Strong analytical skills with the ability to translate data into insights and leverage with engagement strategies<li> <li>Experience in collaborating and guiding crossfunctional teams<li> <li>Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector<li> <li>Effective and confident decision making based on business and financial principles<li> <li>Working knowledge of MS Office suite<li> <ul> LIAK1 Additional Information WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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reimagining how people live work play and connect

Operations Project Manager

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 19, 2024

Brightspeed is a company that aims to revolutionize internet connectivity in rural markets, backed by Apollo Global Management. They are seeking an Operations Project Manager to lead and manage network operations projects, ensuring timely delivery, budget adherence, and stakeholder satisfaction. The ideal candidate should have a Bachelor's degree in Telecom, Operations Leadership, Business, or related field, 8+ years of project management experience, and strong technical skills in telecommunications or engineering. Brightspeed values diversity, equity, and inclusion, offering competitive compensation and comprehensive benefits. They are committed to contemporary ways of working, with roles designated as remote, hybrid, office, or field-based.

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Staff Accountant, Cash & Consolidations Accounting

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 15, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description We are currently looking for a Staff Accountant Cash amp Consolidations Accounting to join our growing Finance team In this role you will report directly to a Manager on the Cash amp Consolidations Accounting team As Staff Accountant Cash amp Consolidations Accounting you will support the implementation of processes policies and procedures ensuring the accuracy of the consolidated financial statements and intercompany eliminations You will play a major part in the financial monthend closing and reporting process by managing complex journal entries for the company The successful candidate will partner with key business stakeholders and business finance partners to provide accounting guidance to ensure adherence to applicable guidance policies and processes As Staff Accountant Cash amp Consolidations Accounting your duties will include <ul><li>Preparing journal entries and supporting documentation for the monthly quarterly and yearly close process with a primary focus on cash related activities consolidations and intercompany eliminations but will support other areas as required<li> <li>Prepare various balance sheet account reconciliations ensuring proper supporting documentation<li> <li>Support the preparation and review of materials for month end financial reviews and other external communications<li> <li>Analyze and document income statement and balance sheet fluctuations monthly<li> <li>Liaise with teams across multiple departments and locations to obtain and distribute financial information<li> <li>Participate in the development of financial reporting packages including preparation of financial statements disclosures and supporting schedules<li> <li>Provides support for external and internal audit activities as necessary<li> <li>Review and enhance analysis and analytical processes and controls<li> <li>Ensure effective working relationships with key business partners<li> <li>Perform special projects and any other duties and responsibilities as may be assigned<li> <ul> Qualifications WHAT IT TAKES TO CATCH OUR EYE <ul><li>Bachelors degree in Accounting or Finance<li> <li>23 years of accounting experience in a corporate accounting or financial reporting setting<li> <li>Preferred 12 years of experience of cash consolidations andor intercompany eliminations<li> <li>Experience organizing a large volume of information and identifying and deploying automation toolssolutions<li> <li>Proficiency in the use of database tools and financial reporting packages<li> <li>Clear communicator experience running meetings effectively and to explain complex concepts to a nontechnical audience<li> <li>Complete ownership and accountability of the function given the deadlineoriented nature of the position<li> <li>Adaptable to changing business environment and organizational structure<li> <ul>BONUS POINTS FOR <ul><li>Masters Degree in Accounting or Finance<li> <li>CPA designation<li> <li>Experience with SAP a plus<li> <li>Background in the telecommunications industry<li> <ul>LIAK1 Additional Information WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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Field Sales Representative - Enterprise

Company: Brightspeed

Location: Remote

Posted Mar 12, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description We are currently looking for a Field Sales Representative Enterprise to join our growing team This position will be based in the Carlisle PA area This is a territory specific position with a work from home office In this role you will report directly to the Regional Sales Director Enterprise As Field Sales Representative Enterprise you will attract new clients win new business from existing accounts and maximize profitability within sales territory You will work with prospects through the entire sales cycle including developing new leads educating prospects and turning qualified prospects into longterm customers Come help us build the best and fastest fiberoptic network in America As Field Sales Representative Enterprise your duties will include <ul><li>Initiate sales process promoting service products equipment and capabilities for multiple product lines<li> <li>Work with customers to identify needs create solutions and ensure a smooth sales process<li> <li>Provide accurate reporting and feedback contributing to attaining sales goals and plan attainment<li> <li>Identify business opportunities to maintain sales goals and provides indepth knowledge of competitors and suppliers to management<li> <li>Maintain customer service relationship with customer throughout the process regarding any questions and assistance needed<li> <li>Prepare and present media presentations using PowerPoint to prospective clients<li> <li>Develop expertise in building topproducing sales contracts through strategic marketing tactical sales and key account management<li> <li>Track all sales activity contacts and history in CRM system<li> <li>Establish and maintain relationships with key decision makers and customers<li> <li>Develop new accounts and penetrated accounts where previous Representatives may have been unsuccessful<li> <ul> Qualifications WHAT IT TAKES TO CATCH OUR EYE <ul><li>Bachelors Degree in Sales Management Marketing or related field<li> <li>3+ years previous field sales experience<li> <li>Will be based in the Carlisle PA area<li> <li>Knowledge of sales strategies processes and approaches<li> <li>Possess energetic positive and professional attitude that is conscientious enthusiastic and articulate<li> <li>Ability to selfmotivate and think quick on feet in a fastpaced work environment<li> <ul>BONUS POINTS FOR <ul><li>Masters Degree in Sales Management Marketing or related field<li> <li>7+ years previous field sales experience<li> <ul> LIAK1 Additional Information WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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Marketing Analyst, Market Analytics

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 11, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a reality designing and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description The Marketing Analyst Market Analytics plays a key role on the Marketing Effectiveness Forecast amp Budget team and is responsible for building datasets to analyze marketing performance guiding geographybased marketing clustering strategy and performance and working with the other members of the team and various cross functional stakeholders in designing and implementing dashboardbased reporting and analysis tools As a Marketing Analyst you will have the following responsibilities <ul><li>Provide actionable overall market and customer insights to address key strategic questions<li> <li>Responsible for tracking reporting and analyzing the performance of marketing activities adhoc analytic requests and developmentautomation of regular reports<li> <li>Design build and support custom reporting and analysis dashboards<li> <li>Analyze external and internal customer data using database queries SQL spreadsheet Excel models web analytics tools PowerBILookeretc and statistical analysis tools<li> <li>Maintain integrity of market clustering strategy including analyzing performance of current clustering structure as well as evolving it as Brightspeeds footprint grows<li> <li>Analyze AB and Multivariate tests communicate results and provide recommendations<li> <li>Create PowerPoint presentations or other visual aids to provide market and consumer insights to other marketing and sales departments<li> <li>Advise other marketing functions ecommercewebsite onlineoffline advertising brand product development as the knowledge owner for customer and market data<li> <li>May perform other duties as assigned The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities duties and skills required<li> <ul>Qualifications WHAT IT TAKES TO CATCH OUR EYE <ul><li>Bachelors Degree and 5+ Years Experience<li> <li>Experience analyzing direct to consumer or SMB subscription services such as internet wireless insurance financial services SAAS etc<li> <li>Strong business acumen with the ability to find insights in data<li> <li>Experience communicating analytic findings and implications to executive audiences<li> <li>3+ years experience with critical analytical tools such as Excel BigQuery Looker Tableau PowerBI SQL ArcGIS etc<li> <ul>LIMB1 Additional Information WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul> WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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Director Customer Success - Wholesale

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 16, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description Brightspeed is looking for a driven aggressive and energetic leader for the Director Customer Success Wholesale This position plays a critical role by leading the Wholesale Customer Success team to ensure customer satisfaction loyalty and longterm success A You will possess a combination of leadership customer management and technical skills to effectively drive customer satisfaction and contribute to the companys growth You will lead the team to increase the productivity through skill development adherence to activity standards providing inspiration rapid conflict resolution and building a highly empowered and constructive culture You will also be selfmotived and have the ability to operate independently in a highly complex environment Leading our Wholesale Customer Success team you will ensure our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current solutions and driving adoption of new technology Through established trust and loyalty you will ensure the Customer Success team seeks to naturally progress and expand the partnership through identifying potential new sales upsell and crosssell opportunities and engages sales accordingly This role will report directly to our Vice President Wholesale Sales As a Director Customer Success Wholesale your duties and responsibilities will include <ul><li>Lead the team for required changes to increase top line revenue growth and operate independently to challenge status quo<li> <li>Mentor the customer success team by providing guidance training and support<li> <li>Set performance goals and measure team success against key performance indicators KPIs<li> <li>Stay updated on the latest technologies and industry trends<li> <li>Utilize customer success platforms and tools to streamline processes and enhance efficiency<li> <li>Address and resolve customer issues in a timely and effective manner<li> <li>Identify root causes of problems and implement solutions to prevent recurrence<li> <li>Develop and execute strategies to enhance customer engagement and satisfaction<li> <li>Establish strong relationships with key customers and act as a point of contact for major accounts<li> <li>Oversee the entire customer journey from onboarding through to ongoing support and retention<li> <li>Implement best practices for customer success at each stage of the lifecycle<li> <li>Develop and implement retention strategies to reduce churn and increase customer loyalty<li> <li>Monitor customer health and intervene proactively to address potential issues<li> <li>Foster a culture of customer advocacy encouraging satisfied customers to become references and advocates for the company<li> <li>Utilize customer testimonials and case studies to showcase success stories<li> <li>Work closely with the sales team to ensure successful contract renewals<li> <li>Identify opportunities for CSM team to upsell and crosssell additional services<li> <li>Collaborate with sales marketing and product teams to ensure a seamless customer experience<li> <li>Share customer insights to drive product enhancements and strategic business decisions<li> <li>Leverage data analytics to track customer success metrics and identify areas for improvement<li> <li>Utilize customer feedback and data to drive strategic initiatives and improve overall service<li> <li>Communicate effectively with both internal teams and external customers ensuring clear and consistent messaging<li> <li>Conduct regular communication sessions to keep customers informed about product updates and enhancements<li> <ul>Qualifications WHAT IT TAKES TO CATCH OUR EYE <ul><li>10+ years of proven leadership experience in customer success or account management preferably in the wholesale telecom industry<li> <li>Strong leadership skills with the ability to motivate and guide a customer success team<li> <li>Excellent communication and presentation skills both written and verbal<li> <li>Datadriven mindset with the ability to analyze customer success metrics and make strategic decisions<li> <li>Genuine commitment to understanding and meeting customer needs<li> <li>Ability to think strategically and contribute to the overall business strategy<li> <li>Flexibility to adapt to changing customer needs and industry trends<li> <li>Knowledge of CABS billing system<li> <li>Proficient in other customer success platforms and knowledge of telecom technologies<li> <li>Strong problemsolving skills with a proactive approach to addressing challenges<li> <li>Excellent relationshipbuilding skills to establish trust and rapport with customers<li> <li>Resultsoriented with a focus on achieving customer success and business goals<li> <ul> LISS1 Additional Information WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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Senior Manager, Financial Planning & Analysis

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 15, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description We are currently looking for a Senior Manager Corporate Finance amp Planning to join our growing Finance team In this role will report directly to the Senior Director Finance and will lead the budgeting forecasting annual and longterm planning for the consolidated organization You will be accountable for the annual planning cycle including long range planning and rolling forecasting informing strategic and tactical business decisions and proactively identifying opportunities for improvement You will need to have great communication with outstanding interpersonal skills comfort working in a cross functional environment with all levels of leadership and resourcefulness with strong analytical skills The FPampA team at Brightspeed plays a critical role in ensuring the companys success and helping leadership optimize decision making We work in a highly collaborative environment where everyones contribution is valued Come help us build the best and fastest fiberoptic network in America As a Senior Manager Corporate Finance amp Planning your duties and responsibilities will include <ul><li>Manage the annual and longterm budgeting and rolling forecasting process for the consolidated organization<li> <li>Develop financial models and analyses to support strategic initiatives<li> <li>Work closely with the reporting team on interpretation and evaluation of monthly business trends including budget variance of financial results and Key Performance Indicators to identify areas of risk and opportunities to inform the forecasting process<li> <li>Provide transparency into the daytoday operations of the business through forecasts budgets and analytics on a consistent basis<li> <li>Provide forward looking views and proactively engage business leaders in discussion of gap analysis and course correction actions<li> <li>Be a trusted business partner to functional leaders and executive team partnering with key stakeholders to drive strategic and actional insights with strong reporting commentary<li> <li>Act as thought leader within the FPampA team by sharing best practices and identifying enhancement opportunities for the team<li> <li>Assess the impact of strategic financial decisions and present recommendations to leadership<li> <li>Identify and assist with implementation and enhancements to planning systems<li> <li>Design develop and implement methods and strategies to continually improve processes<li> <li>Present to and communicate with all levels of the business<li> <ul>Qualifications WHAT IT TAKES TO CATCH OUR EYE <ul><li>Bachelors degree in Accounting or Finance<li> <li>Wellrounded financial planning and modeling background<li> <li>Highly adept in MS Excel with experience of building andor maintaining complex financial models<li> <li>Experience working with planning and reporting tools such as Hyperion Essbase SAP Anaplan as well as ERP and accounting systems<li> <li>Excellent analytical problem solving and communication skills<li> <li>Selfstarter with demonstrated flexibility and agility in a high growth environment<li> <li>Experience building strong relationships with internal business partners<li> <ul>BONUS POINTS FOR <ul><li>CFA CPA designation<li> <li>Investment banking or corporate finance experience<li> <li>7+ years of experience with financial analysis in a large corporate environment<li> <li>Strong telecommunications product knowledge<li> <li>Ability to prepare financial and accounting records<li> <ul> LISS1 Additional Information WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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Manager, Fixed Assets Accounting

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 13, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description We are currently looking for a Manager Fixed Assets Accounting to join our growing Finance team In this role you will report directly to the Senior Manager Fixed Assets Accounting As Fixed Assets Accounting Manager you will lead the implementation of processes policies and procedures ensuring the accuracy of Fixed Assets accounting and reporting You will play a major part in the financial monthend closing and reporting process by managing complex journal entries and the fixed assets subledger for the company You will partner with key business stakeholders and business finance partners to provide guidance on capital versus expense accounting treatment and to ensure adherence to applicable guidance policies and processes You will need to have excellent communications skills both written and verbal and will need to be a leader that can motivate and develop the staff As Manager Fixed Assets Accounting your duties will include <ul><li>Ensure the fixed assets subledger and corresponding general ledger accounts are properly calculated supported and reconciled<li> <li>Assists in managing the monthly quarterly and yearly close process relating to fixed assets deferred assets intangibles and lease accounting<li> <li>Provide proper due diligence and accounting of built and acquired fixed assets including the implementation of a new depreciation policy<li> <li>Assists in managing external and internal audit activities relating to fixed assets deferred assets intangibles and lease accounting<li> <li>Assists in developing and implementing Accounting Policies and Standard Operating Procedures to support the tracking and reporting of fixed assets in accordance with GAAP<li> <li>Review and enhance analysis and analytical processes and controls<li> <li>Provide accounting guidance to internal stakeholders for capital vs expense treatment for contracts and invoices<li> <li>Manage the internal processes for the allocation of capitalized labor and interest during construction to internal projects<li> <li>Monitor aging balances for assets under construction<li> <li>Prioritize and review staff activities to ensure appropriate work quality and staff productivity<li> <li>Manage performance and ensure ongoing development of staff<li> <li>Ensure effective working relationships with key business partners<li> <ul>Qualifications WHAT IT TAKES TO CATCH OUR EYE <ul><li>Bachelors degree in Accounting or Finance<li> <li>CPA designation required<li> <li>Public accounting experience highly preferred<li> <li>10+ years of progressive accounting experience including 5+ years of related experience in Fixed Assets accounting<li> <li>Preferred 2+ years of experience leading teams of direct reports in a deadlinedriven environment<li> <li>Experience organizing a large volume of information and identifying and deploying automation toolssolutions<li> <li>Proficiency in the use of database tools and financial reporting packages<li> <li>Clear communicator experience running meetings effectively and to explain complex concepts to a nontechnical audience<li> <li>Complete ownership and accountability of the function given the deadlineoriented nature of the position<li> <li>Adaptable to changing business environment and organizational structure<li> <ul>BONUS POINTS FOR <ul><li>Masters Degree in Accounting or Finance<li> <li>Experience with SAP Big Query andor CoStar <li> <li>Background in the telecommunications industry<li> <ul> LISS1 Additional Information WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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fast reliable internet connections backed by funds managed by Apollo Global Management

Government Affairs & Public Policy Director

Company: Brightspeed

Location: Remote

Posted Mar 10, 2024

Brightspeed is a company that aims to provide fast and reliable internet connections in the Midwest and South, backed by Apollo Global Management. They are seeking a Government Affairs & Public Policy Director to develop and maintain relationships with key stakeholders, support legislative and regulatory matters, and advocate for the company's interests. The ideal candidate should have at least five years of experience in state/local government affairs, strong communication skills, and a high degree of personal integrity. Brightspeed offers competitive compensation, comprehensive benefits, and a focus on diversity, equity, and inclusion.

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Business Development Manager

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 12, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description We are currently looking for a Business Development Manager to join our growing Enterprise team In this role you will report directly to the Director Business Development As a Business Development Manager your responsibilities will include Segmentation Targeting and Positioning <ul><li>Product Market Fit customer channel and partner<li> <li>Define targeted solutions offers compensation contracts and reporting<li> <li>Develop or confirm volume forecast assumptions by segment<li> <li>Work with Marketing Sales Ops and Finance on business case if needed<li> <li>Utilize voice of the partner to develop and position solutions and programs<li> <ul>Solution Design and Development <ul><li>Confirm and refine concepts from joint planning and engagement workshop<li> <li>Cocreate solution engage with partner<li> <li>Work with engineers architects product offer management and support<li> <li>Work with Finance to develop business case assumptions<li> <li>Identify and implement betas or ICBs assess and refine prototype<li> <li>Rollout repeatable solution<li> <ul>Sales Enablement and Tools <ul><li>Develop programs playbooks plays and MampPs<li> <li>Develop incentives Concept development business case review and approval implementation claims audit payout<li> <li>Partner onboarding Basic training MampPs Brightspeed positioning <ul><li>Partner enablement to ensure sustainable and substantial sales volume<li> <ul><li> <li>Product and program launch readiness Product readiness systems readiness partner training sales ops readiness direct sales team and partners<li> <li>Sales effectiveness measurement assessment and prescriptive fix<li> <li>Integrate partner Experience Ensure partner programs content GTM and tools are designed from partner perspective not just versions of direct tools<li> <li>Partner selfservice and systems access Agile development UX betas and friendlys rollout and communication adoption and usage measurement<li> <li>Guide sales tools Systems instantiation credentials adoption and usage measurement<li> <li>Drive APIs Work with product and IT to deliver and manage APIs that provide partners with presales sales post sales and customer lifecycle information As well as information for the partner lifecycle such as results and commissions statements<li> <ul>Go To Market Implementation <ul><li>Align with companywide initiatives and launches<li> <li>Develop partner STP Segmentation targeting and positioning<li> <li>Account for endtoend partner experience and process implications determine GTM readiness GoNo Go<li> <li>Develop sales objectives support resources program costs and budgets and measurement plan<li> <li>Guide partner communications and training<li> <li>If channel integrated selling is important ensure direct sales teams are included as well<li> <ul>Measurement and Effectiveness <ul><li>Develop the annual and quarterly planning and forecasting sales revenue retentionchurn expense<li> <li>Identify baseline objectives and stretch or gap analysis<li> <li>Conduct assessments diagnostics prescriptive recommendations<li> <li>Deliver information in a way that is easily consumed understood and utilized <ul><li>Reports reporting tools and dashboards<li> <ul><li> <li>Prepare for partner and customer quarterly and periodic reviews<li> <ul>Partner Relationship Management <ul><li>Maintain a roster or database of each partners key stakeholders<li> <li>Develop partner listen posts advisory council focus groups and oneonone Net Promoter Survey including case follow up<li> <li>Conduct assessments diagnostics prescriptive recommendations<li> <li>Understand the partner lifecycle and develop programs to address portions of that lifecycle moments of truth LBGUPS journey mapping<li> <li>Partner enablement from on boarding to a sustainable and substantial sales volume<li> <li>Partner contract management including master service agreements addendums ROE compensation and incentives<li> <ul>Social MediaLinkedIn <ul><li>Work with the Indirect sales team to build target profile of agents<li> <li>Develop agent messages and increase agent connections<li> <li>Help deliver content to agent community<li> <li>Run reports and analytics on viewership and response rates<li> <li>Monitor response and direct to team members or respond on behalf of the Indirect sales team<li> <li>Monitor critical events and posts from within the agent and partner community<li> <li>Monitor partner communications about Brightspeed<li> <ul> Qualifications WHAT IT TAKES TO CATCH OUR EYE <ul><li>Bachelors Degree in Business or related field<li> <li>10+ years of relevant experience preferably in the telecommunications industry<li> <li>Strong leadership and coalition building skills in a highly dynamic and fluid working environment including crossgroup collaboration clear communications and the ability to influence without direct control over product sales and customer success<li> <li>Maximize impact of the partnership and orchestrate engagement and alignment of resources invested in developing the partnership<li> <li>Strong knowledge of GTM models<li> <li>Demonstrated ability to get things done build consensus resolve conflict and solve tough business problems working in concert with others<li> <li>Ability to thrive in a fastpaced highgrowth environment<li> <li>A keen sense of ownership drive and execution<li> <li>Prior experience working with GSI and technology partners gotomarket services and joint solution strategy desired<li> <li>The right person will be both strategic and tactical possessing 10+ years of business development strategic partnerships account management solution selling or programproduct management experience<li> <li>Experience with managing partnerships GTM sales or technical<li> <li>Very strong written oral and social communication skills<li> <li>Strong customer orientation<li> <ul> LIAK1 Additional Information WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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Manager, Financial Business Intelligence

Company: Brightspeed

Location: Charlotte, NC

Posted Mar 15, 2024

Company Description At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none Check us out on the web Job Description We are currently looking for a Manager Financial Business Intelligence to join our growing Finance team In this role you will report directly to the Director Financial Systems As Manager Financial Business Intelligence you will support the Director Financial Systems and play a crucial role in the organization by overseeing and leading activities related to financial intelligence and analysis You will manage a business intelligence team centered on providing insight and aiding in business decisionmaking You will plan projects to produce reports and perform meaningful quantitative or qualitative analyses addressing impactful business issues or questions In this role you will apply your subjectmatter expertise to enhance projects with insightful takeaways and perspective You will collaborate with project stakeholders to design and plan initiatives and ensure that business intelligence analysts have the tools training and understanding of the field to produce effective dashboards reports and metrics Come help us build the best and fastest fiberoptic network in America As Manager Financial Business Intelligence your duties will include <ul><li>Handson experience as a Data Architect with strong data analytical skills with CRM Billing systems amp Usage data able to tieup Revenue with Usage metrics<li> <li>Handson with complex SQL <li> <li>Understanding user issues and requirements for reporting<li> <li>Ability to maintain and expand upon our KPI logic Annual Revenue calculation Customer Retention Customer Count etc this would involve maintaining the revenue tables and able to make updates to how we would want to calculate retention in different scenarios running amp sharing predictiveat risk reports with stakeholders maintaining customer health score maintaining Customer 360 and other dashboards<li> <li>Communicatereport frequently to stakeholders and team members<li> <li>Manage project risks and develop contingency andor mitigation plans facilitate issue resolution and escalate issues that cannot be resolved by the team<li> <li>Ensure continued alignment of program scope status risks and dependencies through effective communication to business leads<li> <li>Work closely with Technical and Business teams to identify and evaluate solutions to ensure the quality and timeliness of product deliverables<li> <li>Work closely with the Finance team to understand their data needs and provide solutions to support their analysis and reporting<li> <li>Work with the Data Security team to ensure data security measures are to place to protect sensitive financial information including encryption access controls and regular security audits<li> <li>Establish data quality standards and processes to ensure the accuracy and reliability of the financial data used for analysis and reporting<li> <li>Develop selfservice tools to help the Finance team easily analyze and retrieve data<li> <li>Provide training and support to finance team and other endusers for any software application used<li> <li>Perform all other duties as assigned<li> <ul>Qualifications WHAT IT TAKES TO CATCH OUR EYE <ul><li>Bachelors Degree in Finance Accounting Economics are related field<li> <li>5+ years of experience in Data Architect and Data Analysis<li> <li>Experience working with Data visualization tools Looker is a plus SQL API S4 Power BI<li> <li>Has experience dealing with stakeholders understanding process mapping<li> <li>Experience with the principles of full life cycle systems design development and deployment<li> <li>Attention to detail and excellent analytical capabilities to break down complex ideas into simple amp manageable segments troubleshoot data issues and see issues to resolution<li> <li>Critical thinking skills regarding methods to collect and present data<li> <ul>BONUS POINTS FOR <ul><li>Experience with systems design and development from business requirements analysis through daytoday management<li> <li>Experience with advanced analytical andor statistical modeling<li> <ul> LISS1 Additional Information WHY JOIN US We aspire to contemporary ways of working At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be We offer competitive compensation and comprehensive benefits Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits Diversity equity and inclusion are at the center of our grounding belief in Being Real When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve Brightspeed is an Equal Opportunity Employer For all applicants please take a moment to review our Privacy Notices <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>

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Jobs at Brightspeed

IT Solution Architect, Network Engineering

Customer Success Representative

Operations Project Manager

Staff Accountant, Cash & Consolidations Accounting

Field Sales Representative - Enterprise

Marketing Analyst, Market Analytics

Director Customer Success - Wholesale

Senior Manager, Financial Planning & Analysis

Manager, Fixed Assets Accounting

Government Affairs & Public Policy Director

Business Development Manager

Manager, Financial Business Intelligence

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