Jobs at Brilliant Earth
Brilliant Earth has built a reputation for sourcing conflict‑free diamonds and crafting ethically produced jewelry. Its tech footprint supports a global e‑commerce platform that processes millions of transactions each year, relying on cloud infrastructure, data analytics, and secure payment systems to deliver a seamless customer experience.
\nThe company actively hires for software engineers, front‑end and back‑end developers, data scientists, product managers, UX designers, and cybersecurity specialists. Candidates can expect rigorous code reviews, a data‑driven culture, and opportunities to influence product strategy across a fast‑growing retail ecosystem.
\nJob Transparency’s listings provide real salary ranges and employee sentiment scores for every Brilliant Earth role, giving you a clear picture of compensation, benefits, and workplace culture before you apply. Use the data to benchmark offers and negotiate confidently.
Customer Experience Assistant Manager
Company: Brilliant Earth
Location: Sacramento, CA
Posted Jun 29, 2024
Brilliant Earth is seeking a Customer Experience Assistant Manager for its Roseville, CA location. The role involves leading a team of Concierges, Customer Experience Assistants, and Jewelry Consultants to deliver exceptional service and achieve sales targets. Key responsibilities include managing team recruitment and performance, maintaining a luxury showroom environment, collaborating with various departments, and creating personalized customer experiences. The ideal candidate should have retail management experience, a passion for customer service, strong organizational skills, and excellent communication abilities. Brilliant Earth offers competitive compensation, benefits, and opportunities for career growth.
Customer Experience Assistant Manager
Company: Brilliant Earth
Location: Other US Location
Posted Jun 29, 2024
Brilliant Earth is seeking a Customer Experience Assistant Manager for its King of Prussia, PA location. The role involves leading a team of Concierges, Customer Experience Assistants, and Jewelry Consultants to deliver exceptional service and achieve sales targets. Key responsibilities include managing team recruitment, maintaining a luxury showroom environment, collaborating with various departments, and creating personalized customer experiences. The ideal candidate should have retail management experience, a passion for customer service, strong organizational skills, and excellent communication abilities. Brilliant Earth offers competitive compensation, benefits, and opportunities for career growth.
Senior Data Scientist - Product/Content
Company: Brilliant
Location: North America,Latin America
Posted Jun 21, 2024
Brilliant is a company focused on providing interactive learning experiences in quantitative skills, particularly in math, data, and CS/AI. They prioritize building a healthy business and have a mission to create a world of great problem solvers. They value adventure, excellence, generosity, and candor in their work culture. The Senior Data Scientist role involves driving product and business decisions through deep analytical insights, becoming an expert on customers and product, and developing frameworks for understanding and accelerating company growth.
Sales Assistant
Company: Brilliant Earth
Location: Boston, MA
Posted Jun 11, 2024
The Sales Assistant role at Brilliant Earth involves guiding customers through the sales process, utilizing sales strategies, and managing a high volume of leads. The ideal candidate should have a passion for customers, a drive to exceed goals, a keen eye for detail, clear communication skills, and a team player mindset. The company offers excellent training, career growth opportunities, and a comprehensive benefits package. Brilliant Earth values diversity and inclusion, and the hiring process is free of discrimination.
Creative Technologist
Company: Brilliant
Location: North America,Latin America
Posted May 29, 2024
Brilliant is a company focused on providing interactive learning experiences in math, data, and CS/AI for adults. They prioritize building a healthy business and have a mission to create millions of great problem solvers. The Creative Technologist role involves crafting interactive programs for their courses, combining technical expertise with creative taste. The ideal candidate should be an adaptable learner, strong communicator, flexible, and have an affinity for problem-solving. The company offers competitive compensation, benefits, and a positive work environment.
Retail Sales Associate (Part Time)
Company: Brilliant Earth
Location: Peninsula
Posted May 12, 2024
Brilliant Earth is seeking a part-time Retail Sales Associate to work in their Palo Alto showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and strong communication skills. The role involves guiding customers through the purchasing process, managing sales leads, and enforcing showroom policies. Brilliant Earth offers competitive compensation, benefits, and opportunities for growth. The application process includes a phone call, an online exercise, and a video interview.
Jewelry Sales Consultant
Company: Brilliant Earth
Location: Nashville, TN
Posted Jun 14, 2024
Brilliant Earth is seeking a full-time Jewelry Consultant for their Nashville, TN showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and strong communication skills. The role involves guiding customers through the purchasing process, managing sales leads, and enforcing showroom policies. Brilliant Earth offers competitive compensation, a robust benefits package, and opportunities for career growth and continued education.
Customer Experience Assistant, Sales
Company: Brilliant Earth
Location: Boston, MA
Posted Jun 11, 2024
Brilliant Earth is seeking a Customer Experience Sales Assistant to provide exceptional service in a fast-paced environment. The role involves guiding customers through sales platforms, managing high volumes of leads, and creating personalized experiences. The ideal candidate should have a passion for customer service, a drive to exceed goals, strong communication skills, and a collaborative mindset. Brilliant Earth offers competitive compensation, career growth opportunities, diverse team culture, and a range of benefits including discounts, wellness programs, and volunteer opportunities.
Showroom Concierge
Company: Brilliant Earth
Location: San Francisco, CA
Posted May 13, 2024
Brilliant Earth is seeking a Showroom Concierge for a full-time position in San Francisco. The role involves providing exceptional customer service, maintaining a premium showroom environment, and acting as a brand ambassador. The ideal candidate should have a passion for customer service, attention to detail, strong communication skills, and the ability to multitask. Experience in retail, hospitality, or restaurant environments is a plus. Brilliant Earth offers competitive compensation, benefits, and opportunities for career growth.
Customer Experience Receptionist (Full-Time)
Company: Brilliant Earth
Location: Boston, MA
Posted Jun 27, 2024
The Customer Experience Receptionist role at Brilliant Earth in Boston, MA involves providing exceptional customer service, maintaining a luxury showroom environment, and acting as a brand ambassador. The ideal candidate should have a passion for customer service, attention to detail, strong communication skills, and the ability to multitask. Bonus points are given for retail, hospitality, or restaurant experience, and familiarity with POS, CRM, or ERP software. Brilliant Earth offers competitive compensation, benefits, and opportunities for career growth.
Customer Experience Manager
Company: Brilliant Earth
Location: Washington DC
Posted Jun 14, 2024
Brilliant Earth is seeking a Customer Experience Manager for their Washington, D.C. showroom. The role involves leading a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet sales targets and deliver exceptional service. The ideal candidate will have a passion for the customer, a drive to exceed goals, strong communication skills, and an eye for innovation. They should also be a master of collaboration and have a passion for leadership. The role requires managing people in retail or direct-to-consumer sales, with experience in luxury product experience being a plus. Brilliant Earth offers competitive compensation, a robust benefits package, and opportunities for career growth.
Customer Experience Receptionist (Part-Time)
Company: Brilliant Earth
Location: Boston, MA
Posted Jun 27, 2024
Brilliant Earth is seeking a part-time Customer Experience Receptionist for their Boston, MA showroom. The role involves providing exceptional customer service, maintaining a luxury showroom environment, and acting as a brand ambassador. The ideal candidate should have a passion for customer service, attention to detail, strong communication skills, and the ability to multitask. Bonus points for retail or hospitality experience and knowledge of POS, CRM, or ERP software. Brilliant Earth offers competitive compensation, benefits, and opportunities for career growth.