Jobs at Capgemini
1,008 open positions
Capgemini, a global leader in consulting, technology services, and digital transformation, operates in more than 50 countries and employs over 270,000 professionals. The firm specializes in cloud migration, AI & machine learning solutions, cybersecurity, and DevOps, positioning itself as a key partner for enterprises looking to accelerate digital growth.
Typical positions include Software Engineer, Cloud & DevOps Engineer, Data Scientist, Cybersecurity Analyst, AI/Machine Learning Engineer, IT Consultant, Project Manager, UX Designer, and Business Analyst. Candidates can expect agile, cross‑functional teams, continuous learning programs, and the chance to work on high‑impact, multinational projects.
By exploring Capgemini listings on Job Transparency, you gain instant access to real salary ranges, employee sentiment, and review insights. This data lets you benchmark offers, negotiate confidently, and identify roles that align with your career goals before you submit an application.
VP, Leader of Technology Industry
Company: Capgemini
Location: San Francisco, CA
Posted Apr 29, 2024
The job description outlines a leadership role within Capgemini Engineering, responsible for directing sales strategies and achieving revenue targets. The ideal candidate should have extensive sales experience, a strong understanding of the technology market, and engineering services experience. They must possess excellent interpersonal and leadership skills, and have a proven track record in recruiting, developing, and retaining high-performing sales talent. Capgemini offers comprehensive benefits and supports employee well-being throughout their career.
Business Development Executive
Company: Capgemini
Location: Chicago, IL
Posted May 12, 2024
The job posting is for a sales position at Capgemini, focusing on selling cloud and infrastructure services to existing clients. The role requires building relationships, developing sales plans, and working with diverse teams to deliver winning proposals.
Power Platform Technical Manager
Company: Capgemini
Location: Houston, TX
Posted May 06, 2024
<p><strong>Job Location <strong>Houston TX Hybrid <p> <p><strong> Job description <strong> <p><ul><li> Act as the primary Power Platform subject matter expert on client engagements to solve their current business needs while positioning them for future solutions <li> <li> Drive Power Platform implementations through all project phases including discovery definition build test and deploy <li> <li> Serve as an expert on licensing and create financial plans and ROI models that explain the cost implications of adopting the Power Platform <li> <ul><p><strong> Key Responsibilities <strong> <p><ul><li> Collaborate with members of the development and architecture teams to deliver enterprisegrade solutions that surpass client expectations while meeting deadlines and budgetary constraints <li> <li> Participate as an active member of discovery workshops requirements gathering discussions documentation development and business development presales sessions <li> <li> Accountable for solution lifecycle including functional technical design solution architecture develop value case for buy vs make decisions integration of thirdparty offtheshelf software develops integrates tests builds quality solutions and retires services per agreed upon roadmap <li> <li> Support team in the ability to operate in both waterfall and agile delivery approaches <li> <li> Map user journeys user experience UX user stories user features to facilitate employee experience EX customer experience CX transformation <li> <li> Support multiple Scrum teams with planning scoping and creating technical solutions <li> <li> Perform code reviews and ensure best practices are being adhered to <li> <li> Work with the development team to define specifications for customizations and custom code <li> <li> Contribute to continuously improving the Power Platform practice through the creation of best practices templates and demos<li> <ul><p><strong> Required Skills <strong> <p><ul><li> A minimum of a bachelors degree in computer science Information Systems or other relevant discipline <li> <li> 10+ years of experience in the IT Industry 5+ years of experience building with Power Platform D365 amp M365 <li> <li> Must have Design and Architecture exp in M365Power Platform solutions using Canvas Apps Model Driven Apps Dataverse Cloud Flows Power BI <li> <li> Handson experience working with multiple data sources including Dataverse CDS SQLAzure SQL SharePoint and other connectors <li> <li> Experience deploying and maintaining the Power Platform Center of Excellence COE <li> <li> Managed COE for Power Platform M365 with governance policy definition process creation amp license management <li> <li> Experience in establishing Citizen Development at enterprises <li> <li> Excellent Leadership amp Communication Skills <li> <li> Passionate about Power Platform and its potential to move organizations forward <li> <li> Familiarity with Azure DevOps and experience deploying solutions managing release pipelines branching strategies <li> <li> Power Platform advanced certifications <li> <ul><p><strong> Life at Capgemini <strong> <p> <p>Capgemini supports all aspects of your wellbeing throughout the changing stages of your life and career For eligible employees we offer <p><ul><li> Flexible work <li> <li> Healthcare including dental vision mental health and wellbeing programs <li> <li> Financial wellbeing programs such as 401k and Employee Share Ownership Plan <li> <li> Paid time off and paid holidays <li> <li> Paid parental leave <li> <li> Family building benefits like adoption assistance surrogacy and cryopreservation <li> <li> Social wellbeing benefits like subsidized backup childelder care and tutoring <li> <li> Mentoring coaching and learning programs <li> <li> Employee Resource Groups <li> <li> Disaster Relief <li> <ul><p><strong> About Capgemini <strong> <p> <p>Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society It is a responsible and diverse group of 340000 team members in more than 50 countries With its strong over 55year heritage Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs It delivers endtoend services and solutions leveraging strengths from strategy and design to engineering all fueled by its market leading capabilities in AI cloud and data combined with its deep industry expertise and partner ecosystem The Group reported 2023 global revenues of €225 billion <p> <p>Get The Future You Want | wwwcapgeminicom <p> <p><strong> Disclaimer <strong> <p> <p>Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace All qualified applicants will receive consideration for employment without regard to race national origin gender identityexpression age religion disability sexual orientation genetics veteran status marital status or any other characteristic protected by law <p> <p>This is a general description of the Duties Responsibilities and Qualifications required for this position Physical mental sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed Whenever necessary to provide individuals with disabilities an equal employment opportunity Capgemini will consider reasonable accommodations that might involve varying job requirements andor changing the way this job is performed provided that such accommodations do not pose an undue hardship <p> <p>Capgemini is committed to providing reasonable accommodations during our recruitment process If you need assistance or accommodation please reach out to your recruiting contact <p> <p>Click the following link for more information on your rights as an Applicant httpwwwcapgeminicomresourcesequalemploymentopportunityisthelaw <p> <p>Please be aware that Capgemini may capture your image video or screenshot during the interview process and that image may be used for verification including during the hiring and onboarding process <p> <p>Applicants for employment in the US must have valid work authorization that does not now andor will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini <p> <p>LIRM1HYBRID<p>
Network Development Engineer
Company: Capgemini
Location: Orange County
Posted May 06, 2024
<p><b> Job Title Network Development Engineer <b> <p> <p><b> Job Location Irvine CA Onsite role <b> <p> <p><b> Job Description <b> <p> <p>We are looking for a motivated driven and collaborative Network Development Engineer with experience in embedded software development to join a versatile team that conducts research design and development of software running on Linux or Windows OS to power our latest products <p> <p>Key responsibilities <p><ul><li> Design implement integrate and verify software applications and tools using CC++ under Linux and Windows OS <li> <li> Enhance optimize and improve efficiency and adaptability of the current software <li> <li> Participate in requirements analysis architecture and design processes <li> <li> Review evaluate and analyze test plans and procedures <li> <li> Support system test programs analyze results and improve overall system quality <li> <li> Lead and provide technical mentorship to engineers designers and support personnel <li> <ul><p> Required Skills <p><ul><li> Bachelors degree in computer scienceSoftware EngineeringElectrical Engineering with 515 years of proven experience <li> <li> Strong proven experience in CC++ programming languages <li> <li> Deep knowledge and experience in real time multithreaded embedded software <li> <li> Proven experience in development under Linux <li> <li> Proven experience in socket programming IPC and PUBSUB architecture <li> <li> Deep understanding of the networking protocols TCPUDPIPHTTPSNMPDHCPDNS and familiarity with VLANs and basic switching and routing concepts <li> <li> Experience in Go JSON programming language would be preferable <li> <ul><p><b> Life at Capgemini <b> <p> <p>Capgemini supports all aspects of your wellbeing throughout the changing stages of your life and career For eligible employees we offer <p> <p> Flexible work <p> <p> Healthcare including dental vision mental health and wellbeing programs <p> <p> Financial wellbeing programs such as 401k and Employee Share Ownership Plan <p> <p> Paid time off and paid holidays <p> <p> Paid parental leave <p> <p> Family building benefits like adoption assistance surrogacy and cryopreservation <p> <p> Social wellbeing benefits like subsidized backup childelder care and tutoring <p> <p> Mentoring coaching and learning programs <p> <p> Employee Resource Groups <p> <p> Disaster Relief <p> <p><b> About Capgemini Engineering <b> <p> <p>World leader in engineering and RampD services Capgemini Engineering combines its broad industry knowledge and cuttingedge technologies in digital and software to support the convergence of the physical and digital worlds Coupled with the capabilities of the rest of the Group it helps clients to accelerate their journey towards Intelligent Industry Capgemini Engineering has more than 55000 engineer and scientist team members in over 30 countries across sectors including Aeronautics Space Defense Naval Automotive Rail Infrastructure amp Transportation Energy Utilities amp Chemicals Life Sciences Communications Semiconductor amp Electronics Industrial amp Consumer Software amp Internet <p> <p>Capgemini Engineering is an integral part of the Capgemini Group a global leader in partnering with companies to transform and manage their business by harnessing the power of technology The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future It is a responsible and diverse organization of over 360000 team members in more than 50 countries With its strong 55year heritage and deep industry expertise Capgemini is trusted by its clients to address the entire breadth of their business needs from strategy and design to operations fueled by the fast evolving and innovative world of cloud data AI connectivity software digital engineering and platforms The Group reported in 2022 global revenues of €22 billion <p> <p>Get the Future You Want | wwwcapgeminicom <p> <p><b> Disclaimer <b> <p> <p>Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace All qualified applicants will receive consideration for employment without regard to race national origin gender identityexpression age religion disability sexual orientation genetics veteran status marital status or any other characteristic protected by law <p> <p>This is a general description of the Duties Responsibilities and Qualifications required for this position Physical mental sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed Whenever necessary to provide individuals with disabilities an equal employment opportunity Capgemini will consider reasonable accommodations that might involve varying job requirements andor changing the way this job is performed provided that such accommodations do not pose an undue hardship <p> <p>Capgemini is committed to providing reasonable accommodations during our recruitment process If you need assistance or accommodation please reach out to your recruiting contact <p> <p>Click the following link for more information on your rights as an Applicant httpwwwcapgeminicomresourcesequalemploymentopportunityisthelaw <p> <p>Please be aware that Capgemini may capture your image video or screenshot during the interview process and that image may be used for verification including during the hiring and onboarding process <p> <p>Applicants for employment in the US must have valid work authorization that does not now andor will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini<p>
Functional Lead - Adobe Experience Manager (AEM)
Company: Capgemini
Location: San Francisco, CA
Posted May 12, 2024
Capgemini is seeking an AEM Assets/Sites Functional Lead with extensive experience in Digital Asset Management (DAM) and Web Content Management (WCM, CMS) technology. The role involves designing and deploying AEM Assets and AEM Sites solutions, gathering business requirements, and ensuring technical staff accurately interpret these requirements. The ideal candidate should have a strong understanding of metadata, content taxonomy, and asset hierarchy, and be able to communicate complex issues with confidence. Capgemini offers comprehensive benefits including flexible work, healthcare, financial well-being programs, paid time off, parental leave, and more.
Project Manager - Salesforce B2C Commerce
Company: Capgemini
Location: Chicago, IL
Posted May 12, 2024
Capgemini is seeking an experienced IT project manager with a strong background in Software Development Life Cycle (SDLC) and Commerce Project Management, specifically Salesforce Commerce Cloud or Magento Commerce. The role involves managing all phases of at least 5 Commerce engagements, demonstrating analytical skills, and ensuring project deliverables meet quality standards. Capgemini offers comprehensive benefits including flexible work, healthcare, financial well-being programs, paid time off, parental leave, and various well-being benefits. The company is committed to diversity and equal opportunity employment.
Inside Sales Representative - CapTech/Cloud
Company: Capgemini
Location: Chicago, IL
Posted Apr 29, 2024
The job description is for an Inside Sales Representative at Capgemini Technologies, responsible for generating leads, establishing relationships, and working with sales counterparts. The job requires 1-3 years of experience in inside sales, a proven track record of success, and knowledge of marketing and CRM.
Technical Architect- Adobe Experience Manager (AEM)
Company: Capgemini
Location: San Francisco, CA
Posted May 12, 2024
Capgemini is seeking a Digital Marketing Platform Specialist with extensive experience in AEM Sites and AEM Assets. The ideal candidate should have a Bachelor's degree in Computer Science or related field, and 7-10 years of experience as a Developer and Architect. They must possess AEM Assets and AEM Sites Architect Certifications, and have experience with AEM 6.x and AEM as a Cloud Service. The role involves designing and delivering digital marketing strategies, leading development of digital asset management and content strategies, and creating technology architectures. The candidate should also have strong communication skills, conflict resolution abilities, and knowledge of industry trends. Capgemini offers comprehensive benefits including flexible work, healthcare, financial well-being programs, paid time off, parental leave, and more. The company is committed to diversity and equal opportunity employment.
Business Development Executive - AdTech
Company: Capgemini
Location: San Francisco, CA
Posted Apr 29, 2024
Capgemini is seeking a Business Development Executive with extensive experience in the AdTech industry. The role involves sourcing and selling new business, developing relationships with C-level executives, and driving revenue growth. Capgemini offers comprehensive benefits, flexible work, and a supportive environment for career development. The company is a global leader in technology consulting, with a strong commitment to diversity and inclusion.
Horizon : Data Analyst/Data Modeler : C2
Company: Capgemini
Location: New York City, NY
Posted May 06, 2024
<p><b>Job Title<b> Data AnalystData Modeler <p> <p><b>Job location <b>New York NY <p> <p><b>Job Description<b> <p> <ul><li>Work with the BA s and Business to understand the requirements<li> <li>Build the source to target mapping that details the business name definitions business and data quality rules RDM Source and target and transformation logic<li> <li>Ability to create and update models generate data dictionaries DDL using standard processes in ER studio<li> <li>Proficient in SQL to query data to research data in the data platform<li> <li>Very good understanding of Insurance domains Clinical Data Claims Enrollment provider etc<li> <li>Has experience and understanding of best practices guidelines and standards for Data Governance Data Quality and Data Integrations<li> <li>Experience with Healthcare data formats such as X12 HL7 NCPDP etc<li> <li>Experience with Industry Data Models such as ADRM IBM IIW HPDM or Teradata<li> <li>Knowledge of NoSQL data stores such as MongoDB Neo4J Cassandra Redis etc<li> <li>Experience with Data Warehouse and Data Marts<li> <li>Experience with Metadata management processes and tools<li> <li>Glossary Lineage Mapping etc<li> <li>knowledge of and experience with database management system DBMS physical implementation including tables joins and views specifically Oracle and Redshift<li> <ul><p><b>Life at Capgemini<b> <p> <p>Capgemini supports all aspects of your wellbeing throughout the changing stages of your life and career For eligible employees we offer <p> <ul><li>Flexible work<li> <li>Healthcare including dental vision mental health and wellbeing programs<li> <li>Financial wellbeing programs such as 401k and Employee Share Ownership Plan<li> <li>Paid time off and paid holidays<li> <li>Paid parental leave<li> <li>Family building benefits like adoption assistance surrogacy and cryopreservation<li> <li>Social wellbeing benefits like subsidized backup childelder care and tutoring<li> <li>Mentoring coaching and learning programs<li> <li>Employee Resource Groups<li> <li>Disaster Relief<li> <ul><p><b>About Capgemini<b> <p> <p>Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society It is a responsible and diverse group of 340000 team members in more than 50 countries With its strong over 55year heritage its clients to unlock the value of technology to address the entire breadth of their business needs trust Capgemini It delivers endtoend services and solutions leveraging strengths from strategy and design to engineering all fueled by its market leading capabilities in AI cloud and data and combined with its deep industry expertise and partner ecosystem The Group reported 2023 global revenues of €225 billion <p> <p>Get the future you want | wwwcapgeminicom <p> <p><b>Disclaimer<b> <p> <p>Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace All qualified applicants will receive consideration for employment without regard to race national origin gender identityexpression age religion disability sexual orientation genetics veteran status marital status or any other characteristic protected by law <p> <p>This is a general description of the Duties Responsibilities and Qualifications required for this position Physical mental sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed Whenever necessary to provide individuals with disabilities an equal employment opportunity Capgemini will consider reasonable accommodations that might involve varying job requirements andor changing the way this job is performed provided that such accommodations do not pose an undue hardship <p> <p>Capgemini is committed to providing reasonable accommodations during our recruitment process If you need assistance or accommodation please reach out to your recruiting contact <p> <p>Click the following link for more information on your rights as an Applicant httpwwwcapgeminicomresourcesequalemploymentopportunityisthelaw <p> <p><b>Salary Transparency<b> <p> <p><b>C<b>apgemini discloses salary range information in compliance with state and local pay transparency obligations The disclosed range represents the lowest to the highest salary we in good faith believe we would pay for this role at the time of this posting although we may ultimately pay more or less than the disclosed range and the range may be modified in the future The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to geographic location relevant education qualifications certifications experience skills seniority performance sales or revenuebased metrics and business or organizational needs At Capgemini it is not typical for an individual to be hired at or near the top of the range for their role The base salary range for the tagged location is $ $ yearly <p> <p>This role may be eligible for other compensation including variable compensation bonus or commission Full time regular employees are eligible for paid time off medicaldentalvision insurance 401k and any other benefits to eligible employees <p> <p><b>Note <b> <p> <p>No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable The amount and availability of any bonus commission or any other form of compensation that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law <p> <p>Ref 1808549 <p> <p>Posted on May 2 2024 <p> <p>Experience level Experienced nonmanager <p> <p>Contract Type Permanent <p> <p>Location<p>
Inside Sales Representative - TMT
Company: Capgemini
Location: San Francisco, CA
Posted Apr 29, 2024
The Inside Sales Representative role at Capgemini involves generating leads, establishing relationships within target accounts, and advancing sales discussions. Key responsibilities include working with sales leaders to identify target accounts, cold-calling prospects, developing opportunities, and maintaining the company's database of prospects. The ideal candidate should have 1-3 years of experience in inside sales, a proven track record in pipeline management and lead generation, and knowledge of Salesforce.com. Capgemini offers flexible work, healthcare, financial well-being programs, paid time off, and more.
SACM Manager
Company: Capgemini
Location: Other US Location
Posted May 06, 2024
<p><strong>About Capgemini<strong> <p> <p>Capgemini is a global leader in consulting digital transformation technology and engineering services Capgemini is at the forefront of innovation to address the entire breadth of clients opportunities in the evolving world of cloud digital and platforms Building on our strong 50year+ heritage and deep industryspecific expertise Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations Capgemini is driven by the conviction that the business value of technology comes from and through people Today we are a multicultural company of 270000 team members in 50+ countries <p> <p><strong>About Infrastructure Services<strong> <p> <p>The Cloud Infrastructure Services Global Business Line is Capgeminis consulting and infrastructure buildandrun provisioning offering and supports Capgeminis cloudbased services As part of the integrated cloud offering from Capgemini CIS delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies CIS helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center helpdesk network support and service integration and service maintenance support Our other services also include infrastructure transformation serviceshelping clients consolidate and migrate entire workloads and data centers <p> <p>Applicants for employment in the US must have valid work authorization that does not now andor will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini <p> <p>Visit us at httpswwwcapgeminicomusen People matter results count <p> <p><strong>Job Title<strong> ServiceNow Business Analyst CDSM CMDB SACM Process Lead <p> <p><strong>Location <strong> Atlanta Chicago Dallas or NY City <p> <p><strong>Travel <strong> Hybrid 1x to 2x a week in Office travel to clients is considered an in office presence <p> <p><strong>Job Description<strong> <p> <p>This role is responsible for the Service Asset and Configuration Management SACM delivery strategy standards and global compliance They are seen as a leader in their area of expertise and are recognized as an authority in all aspects relating to the ITIL Asset Management lifecycle They are authorities in related areas such as governance industry standards and implementations of Global SACM models They develop and foster the prescribed lifecycle process and procedures to ensure the registration maintenance and control of the Configuration Management Database CMDB and ensures that the implemented process is followed to guarantee the integrity and accuracy of the data within Can oversee multiple accounts and works directly with senior members of the Capgemini regional delivery and customer organizations Will lead Asset Management remediations and or troubleshooting teams either on request or proactively Will take ownership and leadership of Global SACM initiatives either on request or proactively <p> <p><strong>Roles and Responsibilities<strong> <p> <p><strong>General Knowledge<strong> Provides SACM expertise and will present to senior clients and boards Leads the SACM due diligence effort for all aspects of SACM delivery Designs and costs the SACM service model Is responsible for specificmultiple work streams and understands the role of Service Management ITIL processes Service Level Agreement SLA management and contractual obligations when designing or supporting the SACM solution Accountable for reviewing and interpreting customer contract statements of works for SACM transition and Delivery requirements will work with the Delivery Procurement and Finance teams customer and customer 3rd parties to derive and provide SACM requirements to the implementation teams Works with Capgemini tools and implementation teams to provide requirements review and approve technical solutions The role is accountable for using the defined Capgemini Global Standards to develop and implement the SACM sustainability model and ensures the processes are aligned to ITIL and tailoring local SACM work instructions as needed <p> <p><strong>SACM specific knowledge<strong> Authority in IT Asset Management process amp operational delivery Guide in Configuration Management process Experienced with contract terms and conditions TampCs Experienced with how vendor and contracts data must be related to each other and assets within a CMDB Proficient in the operations of software inventory and compliance including industry best practices Experienced in license modelling resolving liability calculations reconciling entitlement with deployment data optimizing license and settling the usage compliance state Software Asset Management Software License Compliance management processes <p> <p><strong>Business Responsibilities<strong> Participates in the development of SACM global organization and capability within Capgemini Works closely with Global SACM manager and the Global Operations organization to plan the overall SACM strategy concentrating on cost reduction contribution improvement service improvement and new business SACM community leader and domain authority possessing a thorough and experienced knowledge of the business and commercial context of the global and regional SACM organization Ensures the delivery of the SACM service for one or more medium to large sophisticated accounts Completes continuous review of contractual achievements GAP analysis and delivery targets appropriateness and liaises with Capgemini managementClient representatives to address issues or concerns Ensures Service Delivery teams who directly support the CIs and assets are following the prescribed SACM lifecycle processes and related Install Move Add and Change IMAC processes to communicate change to the CMDB and ensure all updates are maintained in a timely and accurate manner Plans oversees and implements CMDB audits leads the Audit Schedule via physical or autoscans proactively identifying discrepancies and driving same to closure to maintain accuracy of the CMDB and implement SACM Change Management Maintains SACM lifecycle process executes Quality Assurance over SACM delivery Implements champions and leads SACM process amp technology standards Monitors and assists service delivery in implementing defined SACM policies Leads troubleshooting or remediation projects where required Responsible for service quality Drives client service satisfaction Acts as point of escalation for service improvements initiative that require Client Capgemini Management or regional SBU teams engagement Participate in Client review meetings where required and supports local SACMs in the delivery of reports projects and other commitments Provides feedback Supports sales discussions with existing and new clients providing service delivery and represents Capgeminis SACM expertise May have responsibility for management of the financial cycle including invoicing and cost management for medium to large complex accounts Ensures cost control is maintained SLA ImplementationPerformance Reporting Supervises initiatives taken to ensure all Client commitments are met Ensures consistency to company and clientdefined standards and change control procedures <p> <p><strong>Client Relations and Service Development<strong> Maintains contractual schedules and Service Level Agreements in line with the current service line aspirations Develops and maintains close working relationships with representatives of Capgemini in the world and Clients Supports the relationship with clients and user management Supports the overall client relationship strategy and supports the SACMs who act as service delivery members of the virtual account management team finding opportunities to improve service reduce costs and contribute to the account based on service delivery experience and methodology Understands client concerns requirements and future plans for services provided Provides leadership to local SACMs and the SACM community to identify and pursues business opportunities within the existing contract with the Client ensuring these are aligned with the Service Line objectives Recognizes commercial opportunities and supports commercial negotiation where vital <p> <p><strong>Management of Service Delivery Groups<strong> Effectively interacts with Account Management delivery teams amp client relationships Coordinates the work of the required service delivery line to produce results to meet client contractual requirements Establishes relationships with service lines throughout the company<p>