Jobs at CarMax

5,654 open positions

CarMax is the largest private used‑car retailer in the United States, blending automotive sales with a data‑driven tech stack that powers pricing, inventory management, and the online buying experience.

The company hires software engineers, data scientists, product managers, UX designers, and cloud infrastructure specialists, often seeking candidates who can turn complex datasets into actionable insights for a high‑volume retail operation.

By reviewing CarMax listings on Job Transparency, you gain instant access to salary ranges, employee sentiment, and real‑time job counts, giving you a clear view of compensation and workplace culture before you apply.

Sales Consultant Part-Time

Company: CarMax

Location: Lynnwood, WA

Posted Nov 20, 2024

CarMax, a leading used car retailer, is seeking a sales consultant. The role involves assisting customers in finding suitable vehicles, guiding them through the purchasing process, and ensuring smooth transactions. CarMax values honesty, transparency, and building relationships with customers. The company offers competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, but good listening skills, customer focus, and self-motivation are preferred. CarMax is an equal opportunity employer with a commitment to diversity and employee development.

Customer Service Consultant Bilingual (Spanish/English) - Hybrid - Richmond

Company: CarMax

Location: Richmond, VA

Posted Nov 20, 2024

CarMax is seeking a Customer Experience Consultant to provide an iconic customer experience. The role involves responding to sales leads and customer inquiries, guiding customers towards suitable vehicles, and ensuring a seamless transition from online to in-store purchasing. The successful candidate will mentor others, achieve sales targets, and receive an hourly rate with potential performance-based incentives. CarMax, the nation's largest used car retailer, values honesty, transparency, and high-integrity experiences. The role requires sales and customer service experience, strong communication skills, and the ability to work in a fast-paced environment. CarMax is an equal opportunity employer committed to training and diversity.

Customer Specialist

Company: CarMax

Location: Dothan, AL

Posted Nov 20, 2024

CarMax is seeking a Customer Specialist for their Dothan location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build relationships, and team behaviors including integrity, respect, and fun. Sales and customer service experience is preferred. CarMax is recognized as a great place to work, offering career growth opportunities and a commitment to diversity and training.

Automotive Technician

Company: CarMax

Location: Oakbrook, IL

Posted Nov 20, 2024

CarMax is currently hiring Automotive Technicians. The role involves diagnosing, repairing, and reconditioning vehicles to meet CarMax's high standards. Technicians work in a fast-paced environment, solving technical problems, and delivering great results. CarMax offers a range of benefits including paid time off, medical/dental coverage, 401k with company match, vehicle discount, tuition reimbursement, and more. The company is known for its commitment to training, diversity, and providing an environment that supports career growth. CarMax is an equal opportunity employer.

Customer Specialist

Company: CarMax

Location: O'Fallon, IL

Posted Nov 20, 2024

CarMax is seeking a Customer Specialist for their O'Fallon, Illinois location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build and maintain relationships, and a high level of integrity. No prior experience is required, but sales and customer service experience is preferred. CarMax offers a high-energy retail sales environment with opportunities for career growth and development. The company is committed to diversity and is an equal opportunity employer.

Sales Consultant

Company: CarMax

Location: Boulder City, NV

Posted Nov 20, 2024

CarMax, a leading used car retailer, is seeking sales consultants to provide an exceptional customer experience. The role involves guiding customers through the purchasing process, from initial inquiry to financing, and ensuring smooth transactions. CarMax values honesty, transparency, and relationship-building, offering competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as CarMax provides mentorship and ongoing development. The company is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For.

Sales Consultant (Part-Time)

Company: CarMax

Location: McAllen, TX

Posted Nov 20, 2024

CarMax, a leading used car retailer, is seeking sales consultants. The role involves assisting customers in finding suitable vehicles, guiding them through the purchasing process, and ensuring smooth transactions. CarMax offers a competitive wage of $20/hour during training and the first 640 hours of selling, with commissions becoming the primary pay thereafter. The company values relationship-building, honesty, and transparency, and provides paid training and a personal sales mentor. No auto sales experience is necessary, but good listening skills, customer focus, and self-motivation are preferred. CarMax is an equal opportunity employer with a commitment to training and diversity, recognized as one of the FORTUNE 100 Best Companies to Work For.

Inventory Associate

Company: CarMax

Location: San Antonio, TX

Posted Nov 20, 2024

CarMax offers a career opportunity in the auto industry with a focus on customer experience. As an Inventory Associate, one can learn the business from the ground up, handling deliveries, vehicle inventory, and ensuring customer satisfaction. The role involves outdoor work, teamwork, and attention to detail. CarMax is recognized for its commitment to training, diversity, and providing a generous range of benefits. The company is the nation's largest used car retailer with over 200 locations.

Early Collections Representative - Hybrid (4 days remote/ 1 day on- site)

Company: CarMax

Location: Kennesaw, GA

Posted Nov 20, 2024

CarMax Auto Finance is seeking a customer service representative to resolve customer issues and ensure an excellent car buying experience. The role involves making outbound collection calls, educating customers about their accounts, and working with other departments to address concerns. The company values empathy, transparency, and high-quality customer service. CarMax, an industry leader in used car retail, offers a hybrid work arrangement and opportunities for career growth.

Service Operator

Company: CarMax

Location: Irvine, CA

Posted Nov 20, 2024

CarMax is seeking a Service Operator in Irvine, California. The role involves delivering exceptional customer service by supporting the Service Department. Key responsibilities include answering incoming service calls promptly, assisting Customer Advisors, scheduling appointments, and contacting customers about repair requests. The ideal candidate should possess strong interpersonal and communication skills, active listening abilities, and intermediate computer skills. The position requires working in a high-energy, fast-paced environment, and may involve flexible hours including nights, weekends, and holidays. CarMax offers competitive pay, ranging from $18.20 to $29.30 per hour, and comprehensive benefits including sick time, vacation time, and paid holidays.

Manager, Specialty Collections (High Risk)

Company: CarMax

Location: Kennesaw, GA

Posted Nov 20, 2024

CarMax Auto Finance is seeking a Manager in Specialty Collections to lead a team of approximately 14 associates. The role involves building an effective team, managing and coaching staff, tracking business results, resolving customer concerns, and driving associate engagement. CarMax is known for its commitment to respect, integrity, and transparency, and has been recognized as a Fortune '100 Best Companies to Work For' consistently since 2005. The ideal candidate will have a Bachelor's degree, proven decision-making skills, data analysis abilities, and strong organizational skills in a high-energy office environment.

Sales Consultant

Company: CarMax

Location: Merrillville, IN

Posted Nov 20, 2024

CarMax, a leading used car retailer, is seeking a sales consultant. The role involves assisting customers in finding suitable vehicles, guiding them through the purchasing process, and ensuring smooth transactions. CarMax values honesty, transparency, and building relationships with customers. They offer competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as they provide training and a personal mentor. The company is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For.

Frequently Asked Questions

What is it like to work at CarMax?
CarMax fosters a data‑centric culture where every employee can influence the customer journey. Teams collaborate across engineering, analytics, and retail operations, and the company rewards initiative with performance bonuses, comprehensive health plans, and flexible remote options. Employees often cite the steady pace of the retail cycle and the emphasis on continuous learning as major benefits.
What types of positions are available at CarMax?
CarMax actively recruits for software engineering (backend, frontend, mobile), data science & analytics, product management, UX/UI, cloud & infrastructure, cybersecurity, and machine‑learning roles. There are also opportunities in AI‑driven pricing, supply‑chain optimization, and digital marketing tech.
How can I stand out as an applicant?
Tailor your resume to highlight quantifiable results—such as reducing data pipeline latency by X% or improving recommendation accuracy. Include open‑source or automotive‑related projects, showcase proficiency with Python, SQL, and cloud platforms (AWS or Azure), and demonstrate familiarity with automotive data standards (e.g., ISO 26262). Finally, reference CarMax’s mission in your cover letter to show alignment with their customer‑first philosophy.

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