Jobs at CarMax

5,654 open positions

CarMax is the largest private used‑car retailer in the United States, blending automotive sales with a data‑driven tech stack that powers pricing, inventory management, and the online buying experience.

The company hires software engineers, data scientists, product managers, UX designers, and cloud infrastructure specialists, often seeking candidates who can turn complex datasets into actionable insights for a high‑volume retail operation.

By reviewing CarMax listings on Job Transparency, you gain instant access to salary ranges, employee sentiment, and real‑time job counts, giving you a clear view of compensation and workplace culture before you apply.

Operations Manager

Company: CarMax

Location: Norwood, MA

Posted Oct 15, 2024

The Operations Manager at CarMax is responsible for managing the Service Operations Department, collaborating with other teams to create an exceptional associate and customer experience. The role involves managing team and processes, identifying opportunities for improvement, and making independent judgments regarding critical business decisions. The ideal candidate should have 3+ years of management experience, a Bachelor's Degree, and intermediate computer skills. The position requires working in a fast-paced environment, sometimes standing for extended periods, and adhering to a rotating schedule including nights, weekends, and holidays.

Automotive Service Consultant

Company: CarMax

Location: San Diego, CA

Posted Oct 15, 2024

CarMax is seeking a Service Customer Advocate in Kearny Mesa, San Diego. The role involves delivering exceptional customer service by acting as a liaison between customers and retail technicians or mechanical associates. Key responsibilities include meeting and greeting customers, assisting with incoming service calls, accurately documenting customer concerns, updating customers on vehicle status, creating repair orders, consulting with customers on needed repairs, and ensuring all customer concerns are addressed in a timely manner. The ideal candidate should demonstrate exceptional interpersonal, communication, and customer service skills, have intermediate computer skills, and be able to work in a high-energy, fast-paced environment. CarMax offers competitive pay, benefits, and opportunities for career growth.

Sales Consultant trainee

Company: CarMax

Location: Daly City, CA

Posted Oct 15, 2024

CarMax is offering a Sales Consultant position in Colma, California. The role involves assisting customers in finding a suitable vehicle, guiding them through the purchasing process, and ensuring smooth transactions. CarMax is known for its honesty, transparency, and commitment to providing an iconic customer experience. The company offers competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as CarMax provides a personal sales mentor for ongoing development. The position is eligible for incentives and bonuses in California.

Reconditioning Associate

Company: CarMax

Location: King of Prussia, PA

Posted Oct 15, 2024

The job description outlines a position at CarMax in King of Prussia, Pennsylvania. The role involves zone maintenance, vehicle receiving and shipping, inventory scanning, vehicle movement, lot wash/merchandising, and uploading photos to carmax.com. The employee is expected to provide exceptional customer service, maintain lot security, and ensure accurate product status. The position requires a current driver's license, ability to lift up to 50lbs, and adherence to CarMax standards. The role involves working in various environments, including indoor and outdoor, and may require flexible hours, including nights, weekends, and holidays.

Reconditioning Associate

Company: CarMax

Location: East Haven, CT

Posted Oct 15, 2024

The job description outlines a position at CarMax in East Haven, Connecticut. The role involves zone maintenance, vehicle receiving and shipping, inventory scanning, vehicle movement, lot wash/merchandising, and uploading photos to carmax.com. The employee is expected to execute processes, participate in problem-solving and continuous improvement activities, and provide exceptional customer service. The position requires a current driver's license, ability to read and interpret data, and high school diploma or equivalent work experience. The working conditions include indoor and outdoor environments, flexible work hours, and physical demands such as walking or standing for extended periods.

Vehicle Condition Assessor

Company: CarMax

Location: Oak Lawn, IL

Posted Oct 15, 2024

The Vehicle Condition Assessor (VCA) role at CarMax involves delivering exceptional customer service by accurately assessing and communicating vehicle conditions to buyers. Responsibilities include conducting vehicle assessments, optioning vehicles, imaging for websites, securing vehicles, assisting with transfers, and participating in wholesale auctions. The role requires strong customer service, adherence to processes, multi-tasking, and effective communication. It involves working outdoors in various weather conditions and flexible hours, including nights, weekends, and holidays.

Vehicle Condition Assessor

Company: CarMax

Location: Jacksonville, FL

Posted Oct 15, 2024

CarMax is seeking a Purchasing team member to provide an iconic customer experience. The role involves conducting accurate vehicle condition assessments, accurate optioning of vehicles, performing quality imaging, completing vehicle secures, and assisting with inventory and transfers. The job requires exceptional customer service, ability to follow detailed processes, and multi-tasking in a fast-paced environment. The position is at-will and requires a valid driver's license. The work involves walking, bending, kneeling, or standing for extended periods and may include working in inclement weather.

Flow Inventory Associate

Company: CarMax

Location: St. Peters, MO

Posted Oct 15, 2024

The job involves maintaining zone maintenance, vehicle receiving and shipping, inventory scanning, vehicle movement, lot wash/merchandising, and providing exceptional customer service at CarMax. Responsibilities include executing processes, participating in problem-solving and continuous improvement activities, training new associates, ensuring daily lot maintenance and security, securing and receiving vehicles, completing scanning and wash processes, driving vehicles on and off lot, and maintaining workplace cleanliness. Minimum qualifications include a current driver's license, ability to read and transcribe data, high school diploma or equivalent, and ability to execute processes as defined by work instructions. The job requires working in indoor and outdoor environments, flexible work hours, and adherence to CarMax policies.

Technology Manager, AI & ML

Company: CarMax

Location: Richmond, VA

Posted Oct 15, 2024

CarMax is seeking a Technology Manager, ML/AI to lead a team of ML/AI engineers and Data Scientists in productionalizing models. The ideal candidate should have a strong background in software engineering, cloud engineering, and machine learning, with experience in managing direct reports, microservices software architecture, and end-to-end design and development of scalable services. The role involves driving strategic plans, managing budgets, and communicating effectively with stakeholders. The position is based in Richmond, VA or Dallas, TX with a hybrid work arrangement.

Cosmetic Reconditioning Associate II (2nd Shift)

Company: CarMax

Location: Carrollton, GA

Posted Oct 15, 2024

CarMax is offering a job opportunity in Carrollton, Georgia, for a vehicle cosmetic inspector. The role involves completing inspections, repairing and replacing parts, and ensuring vehicles meet CarMax's high standards. The job offers a clean work environment, competitive benefits, and opportunities for career growth. CarMax is known for its innovative approach to car retail and commitment to diversity and employee development.

Business Office Associate - Lead in Training

Company: CarMax

Location: Austin, TX

Posted Oct 15, 2024

The job description is for a Peer Leader position at CarMax in Austin, Texas. The role involves mentoring Business Office Associates, assisting with daily functions, and providing exceptional customer service. Key responsibilities include managing cash, processing paperwork for sales and appraisal lane purchases, and handling DMV-related tasks. The position requires strong interpersonal skills, decision-making abilities, and proficiency in using various software. CarMax is recognized for its commitment to training, diversity, and providing an excellent work environment.

Customer Service Consultant Bilingual (Spanish/English) - Hybrid - Richmond

Company: CarMax

Location: Richmond, VA

Posted Oct 15, 2024

CarMax is seeking a Customer Experience Consultant for their Richmond, Virginia location. The role involves providing an iconic customer experience by responding to sales leads and customer inquiries, guiding them through the car buying journey, and ensuring a seamless transition from online to in-store purchasing. The successful candidate will mentor others, achieve sales targets, and have the opportunity to earn a performance-based sales incentive. CarMax values honesty, transparency, and high-integrity, and the role requires strong communication skills, self-motivation, and the ability to learn new technologies. The company offers team-based learning and growth opportunities, and is an equal opportunity employer.

Frequently Asked Questions

What is it like to work at CarMax?
CarMax fosters a data‑centric culture where every employee can influence the customer journey. Teams collaborate across engineering, analytics, and retail operations, and the company rewards initiative with performance bonuses, comprehensive health plans, and flexible remote options. Employees often cite the steady pace of the retail cycle and the emphasis on continuous learning as major benefits.
What types of positions are available at CarMax?
CarMax actively recruits for software engineering (backend, frontend, mobile), data science & analytics, product management, UX/UI, cloud & infrastructure, cybersecurity, and machine‑learning roles. There are also opportunities in AI‑driven pricing, supply‑chain optimization, and digital marketing tech.
How can I stand out as an applicant?
Tailor your resume to highlight quantifiable results—such as reducing data pipeline latency by X% or improving recommendation accuracy. Include open‑source or automotive‑related projects, showcase proficiency with Python, SQL, and cloud platforms (AWS or Azure), and demonstrate familiarity with automotive data standards (e.g., ISO 26262). Finally, reference CarMax’s mission in your cover letter to show alignment with their customer‑first philosophy.

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