Jobs at CarMax
CarMax is the largest U.S. used‑car retailer, combining a vast physical network with a robust digital platform. The company uses AI, machine learning, and real‑time data analytics to streamline inventory selection, pricing, and customer experience. Tech talent at CarMax drives innovations that power mobile apps, recommendation engines, and supply‑chain automation.
Open roles span software engineering, data science, product management, UX design, DevOps, quality assurance, and cybersecurity. Candidates can expect rigorous technical interviews, collaborative project teams, and opportunities to work on high‑impact systems that touch millions of customers worldwide.
Job Transparency shows you the exact salary range, bonus structure, and employee sentiment for each CarMax listing. By comparing market benchmarks and reading real reviews, you can gauge compensation fairness, career growth prospects, and workplace culture before you submit an application.
Analyst II, Solution Center
Company: CarMax
Location: Richmond, VA
Posted Jan 23, 2025
CarMax is seeking a tech-savvy individual with 2-3 years of experience in technical support and customer service for a full-time phone support role. The position involves providing one-on-one support to customers, troubleshooting technical issues, and escalating complex problems. The associate will use problem recognition, research, and resolution skills to diagnose and resolve customer issues. They will also mentor less experienced analysts and maintain high customer satisfaction. The role requires strong analytical skills, excellent verbal and written communication, and proficiency in English. The work shift is flexible and may include rotating weekends and holidays. CarMax offers a hybrid work arrangement in Richmond, VA or Dallas, TX.
Auto Parts Associate
Company: CarMax
Location: Garland, TX
Posted Jan 23, 2025
The job description is for a Parts Specialist at CarMax in Garland, Texas. The role involves assisting technicians with part identification, inventory management, and customer service. Key responsibilities include locating and receiving parts, maintaining accurate inventory, controlling service supplies, and ensuring OSHA/EPA compliance. The position requires strong PC skills, ability to lift up to 50 lbs, and effective communication skills. The work environment is primarily indoor with potential for outdoor work and flexible hours.
Customer Specialist
Company: CarMax
Location: Salem, OR
Posted Jan 23, 2025
CarMax is seeking a Customer Specialist for their Salem, Oregon location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build and maintain relationships, and a high level of integrity. No prior experience is required, but sales and customer service experience is preferred. CarMax offers a high-energy retail sales environment with opportunities for career growth and development. The company is committed to diversity and is an equal opportunity employer.
Customer Operator
Company: CarMax
Location: Lancaster, PA
Posted Jan 23, 2025
CarMax is seeking a Customer Operator for their Lancaster, Pennsylvania location. The role involves delivering exceptional customer service by supporting the Service Department, answering incoming service calls, assisting with appointments, and filing repair orders. The ideal candidate will have strong interpersonal and communication skills, telephone etiquette, and active listening abilities. They should be comfortable working in a fast-paced environment, with flexible hours including nights, weekends, and holidays. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For®.
Customer Specialist
Company: CarMax
Location: Amarillo, TX
Posted Jan 23, 2025
CarMax is seeking a Customer Specialist for their Amarillo location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build relationships, and team behaviors including integrity, respect, and fun. Sales and customer service experience is preferred. CarMax offers a high-energy retail sales environment with opportunities for career growth and development.
Master Technician (MA5)
Company: CarMax
Location: Mobile, AL
Posted Jan 23, 2025
CarMax is hiring Automotive Technicians in Mobile, Alabama. The role involves inspecting, reconditioning, and repairing vehicles to ensure they meet CarMax's high standards. Technicians work in a fast-paced environment, solving technical problems, and delivering great results. CarMax offers a range of benefits including paid time off, medical/dental coverage, 401k with company match, vehicle discount, tuition reimbursement, and more. The company values its associates, providing them with necessary equipment, feedback, and opportunities for learning and development. Qualifications include experience in engine repair, steering and suspension, brakes, and heating and air conditioning, along with manual dexterity, physical stamina, and good communication skills.
Sales Consultant - Part Time
Company: CarMax
Location: Austin, TX
Posted Jan 23, 2025
CarMax, a leading used car retailer, is seeking a sales consultant. The role involves assisting customers in finding suitable vehicles, guiding them through the purchasing process, and ensuring smooth transactions. CarMax values honesty, transparency, and building relationships with customers. They offer competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as they provide training and a personal mentor. The company is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For.
Auction Services Associate - Part Time
Company: CarMax
Location: Aurora, IL
Posted Jan 23, 2025
The Auction Services Associate at CarMax's Chicago Auction Center in Montgomery, Illinois, is responsible for maintaining inventory, vehicle preparation, receiving, scanning, reconciliation, and quality control. They ensure zone maintenance, security, and a clean work environment. The role involves multitasking in a fast-paced setting, participating in auction support, and delivering vehicles from off-site vendors. The associate also assists in training new staff, adheres to standardized work processes, and provides exceptional customer service. The job requires lifting up to 50 lbs, flexible work hours, and the ability to work in various conditions. CarMax offers competitive pay and benefits, including training, and is an Equal Opportunity Employer.