Jobs at Centric Software
690,340 open positions
Customer Value Manager
Company: Snow Software
Location: Austin, TX
Posted Apr 16, 2024
<p><b>Job Description<b> <p><p>Manage and develop a designated set of key customers to ensure these customers achieve their desired outcomes and have the best in class experience in partnering with Snow Maximize customer retention and advocacy and drive product adoption and expansion<p> <p>Building and maintaining trusted advisor status with customers<p> <ul><li>The CVM is responsible for developing a deep understanding of each customers business needs goals and challenges and building trust and rapport with key stakeholders within the customer organization <li> <ul><p>Ensuring customers are evangelist for Snow Software<p> <ul><li>The CVM is responsible for ensuring that customers are satisfied with the companys products or services and that their expectations are met and exceeded This involves monitoring customer feedback and resolving any issues or concerns that arise<li> <li>Motivate our Customers to join our Customer Advocacy and Beta programs and proactively arrange bidirectional feedback between Customer and Snow product teams<li> <ul><p>Driving customer realization of outcomes<p> <ul><li>The CVM is responsible for helping customers to use the companys products or services effectively and achieve their desired outcomes This involves providing training and support sharing best practices and helping customers to develop and implement effective strategies<li> <ul><p>Identifying opportunities for growth<p> <ul><li>The CVM is responsible for identifying opportunities to upsell or crosssell additional products or services to customers based on their needs and goals<li> <ul><p>Collaborating with internal teams<p> <ul><li>The CVM is responsible for identifying opportunities to upsell or crosssell additional products or services to customers based on their needs and goals<li> <ul><p>Predictability and risk management<p> <ul><li>Responsible to diagnose program risks and take action to solve or mitigate such risks including watchlist process and customer adoption of Snow best practices where applicable<li> <li>This requires leadership for implementing cross functionally agreed risk mitigation plans that outline tasks timeline and responsibilities to bring the customer back in BAU state to ensure intime renewal<li> <ul><p>Developing and implementing customer outcome plans<p> <ul><li>The CVM is responsible for developing and implementing customer outcome plans that align the customers goals strategies and metrics to move from value identified to value delivered<li> <li>Planning and running effective QBRS with the relevant stakeholders from the customer partner and Snow<li> <li>Establish where possible Executive interlock between Snow and the customer on theatre level<li> <ul><p><b>Qualifications<b> <p><ul><li>Excellent customer relationship skills and able to have conversations with both individual contributors but also able to discus and influence with CSuite executives<li> <li>Excellent interpersonal communications and peoplestakeholder management skills<li> <li>Excellent time management decision making prioritization and organization skills<li> <li>Team player and promote a spirit of cooperation and teamwork<li> <li> <p>Proven track record as Customer Success Manager Technical Account Manager or Senior Consultant Presales Engineer<p> <li> <li>Bachelor degree or equivalent required<li> <ul><p><b>Additional Information<b> <p><p>Snows mission is to provide complete insight and manageability across all technology We ensure the trillions spent on all forms of technology drives maximum value Today more than 3000 organizations around the world rely on Snows platform to provide visibility optimize usage and spend minimize risk and enhance services Every team member from leadership to the front lines is committed to helping our customers thrive in an era of digital transformation<p> <p>All your information will be kept confidential according to EEO guidelines<br ><p> <p>LIDA1<p> <p>LIHybrid<p>
Director, Sales Enablement
Company: Iodine Software
Location: Austin, TX
Posted Apr 13, 2024
Iodine, an enterprise AI company, is seeking a Director of Sales Enablement to develop and implement sales strategies, onboard new hires, provide ongoing training, and create sales collateral. The role involves working closely with the sales team, RevOps, Product, and Marketing teams. The ideal candidate will have 7+ years of sales enablement experience, preferably in healthcare, and a solid understanding of sales enablement best practices. This is a unique opportunity to join a rapidly growing team and drive smarter healthcare processes through technology.
Accounting Customer Support Representative
Company: CORRIDOR Aviation Service Software / Continuum Applied Technology
Location: San Diego, CA
Posted Apr 13, 2024
CAMP Systems, a leading provider of aircraft compliance and health management services, is seeking a Finance and Accounting Technician. The role involves software support, system improvements, and training end users. The company offers a competitive salary and is committed to diversity and equal opportunity. CAMP is part of the Hearst Business Media portfolio and has a strong global presence.
BKDR Social Coordinator
Company: Perry Street Software
Location: France
Posted Apr 13, 2024
Perry Street Software, the company behind popular dating apps like Jack'd, SCRUFF, and BKDR.com, is seeking a BKDR Social Coordinator for France. The role involves developing social media strategies, managing BKDR's online presence, collaborating with vendors, and finding marketing opportunities. The ideal candidate should have 3+ years of social media and community management experience, be fluent in English, and have a strong understanding of various social media platforms. The position is 20 hours per week with a rate of 35 Euro/hour.
Partner Success Manager - Remote
Company: BMC Software
Location: Remote
Posted Apr 13, 2024
BMC is an award-winning, culturally diverse company that values trust, community involvement, and work-life balance. They offer a customer-centric environment with opportunities for innovation and growth. The Partner Success Manager role involves cultivating relationships with partner delivery teams, onboarding partners into programs, developing success plans, tracking progress, and facilitating communication. BMC encourages diversity and equal opportunity employment, and values authenticity and inclusivity in their culture.
Sr. Manager, PMO
Company: Lucid Software
Location: Salt Lake City, UT
Posted Apr 13, 2024
Lucid Software, a leader in visual collaboration, is seeking a Sr. Manager of Program Management. The role involves leading a team of Program and Project Managers, ensuring consistent program management standards, and partnering with business leaders to evangelize project best practices. The ideal candidate should have 3 years in a PMO leadership role, experience with PPM solutions, and a proven track record of driving large-scale projects in a fast-paced SAAS environment. The role requires strong communication skills, the ability to work with diverse teams, and proficiency in both Agile and Waterfall methodologies.
Clinical Product Consultant - Utilization Management
Company: Iodine Software
Location: Austin, TX
Posted Apr 14, 2024
Iodine, an enterprise AI company, is seeking a Utilization Management Clinical Product Consultant. The role involves collaborating with product and services teams, auditing product accuracy, assessing workflow efficiency, and delivering product milestones. The ideal candidate should have a BSN or equivalent, 8+ years of clinical experience, 2+ years in utilization management, and understanding of reimbursement models. Experience with MCG and InterQual products is preferred. The position offers a comprehensive benefits package and the opportunity to drive smarter healthcare processes through technology.
BKDR Social Coordinator
Company: Perry Street Software
Location: Germany
Posted Apr 13, 2024
<p class=jobDescription> <p> Perry Street Software is Jackd SCRUFF and BKDRcom We run some of the worlds largest gay bi trans and queer social dating apps on iOS and Android and the web Our brands reach more than 30 million members worldwide so members can connect meet and express themselves on a platform that prioritizes privacy security and community Our company puts user privacy first and doesnt sell data or use thirdparty ad networks <p> <p> <strong> A 100 remote 100 global team <strong> <p> <p> Every day the PSS product team comes together virtually from more than 18 cities in more than 12 countries As a colleague at PSS you can work from any timezone in North America South America or Europe <p> <p> <strong> Job Title <strong> BKDR Social Coordinator Germany <strong> Reporting into <strong> Marketing Director USEU <strong> Location <strong> Germany <p> <p> This individual will work directly with our Social Media teams as well as our promotions and events marketers We are looking for an ambitious selfstarting and handson individual who thrives in a fastpaced environment <p> <p> Assist the marketing team in Europe on BKDRs Social Media channels outreach strategies and building brand visibility <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Help the marketing team to develop a social media strategy that goes in line with the companys values attributes and tone of communication <p> <li> <li> <p> Contribute to the development of BKDRs online marketing and outreach strategies <p> <li> <li> <p> Post participate on social media conversations maintain and ensure the success of the Instagram and Twitter accounts <p> <li> <li> <p> Coordinate with outside promotion and events vendors on behalf of PSS <p> <li> <li> <p> Find social media influencers and brand accounts in Germany to do paid promotional posts for BKDR <p> <li> <li> <p> Research websites to place paid BKDR banners ads <p> <li> <li> <p> Locate any other marketing opportunities for BKDR eg email lists store window decals etc <p> <li> <li> <p> Collaborate with social media managers in other regions on best methods <p> <li> <ul> <h3> Who you are <h3> <ul> <li> <p> 3+ years of prior social media and community management experience preferred <p> <li> <li> <p> Must be fluent in English <p> <li> <li> <p> Strong knowledge of all social media platforms including Facebook Instagram Twitter TikTok YouTube etc <p> <li> <li> <p> Strong sense of ownership ability to work independently reliable and proven track record of driving products campaigns and engagement <p> <li> <li> <p> A creative person who enjoys collaborating in teams <p> <li> <ul> <p> 20 hours per week <p> <p> Rate 35 Eurohour <p> <p> <em> Perry Street is proud to be an Equal Opportunity Employer We do not discriminate based upon race religion color gender gender identity or expression sexual orientation genetic information national origin ancestry medical condition disability marital status caregiver status pregnancy citizenship age military or veteran status or other applicable legally protected characteristics <em> <p> <p> <em> All your information will be kept confidential according to EEO guidelines <em> <p><p>
Help Desk Specialist
Company: LEAP Legal Software US
Location: Greater NYC Area
Posted Apr 15, 2024
<p>LEAP leads the world in the development and sale of cloud based legal practice management software for small law firms on a Software as a Service SaaS model We employ more than 600 people globally have offices in the USA Australia and the UK with more than 12000 law firms using our software worldwide We are seeking a Helpdesk Specialist to join our highly motivated high velocity and growing team on a hybrid work model LEAP will provide you with the best training equipment mentoring and support in order for you to be successful <p> <p>We employ people who are smart and can get things done <p> <p>The Helpdesk Specialist will focus on guiding LEAP customers for various use and installation related questions The candidate should be able to understand customers need related to particular product use and maintain a product log capturing any identified issues or new feature requests Once fully trained this role will be working a remote 40hour week shift pattern from 96pm daily <p> <p><strong>Responsibilities and Duties including but not limited to<strong> <p> <ul><li>Provide client support and technical issue resolution via email phone and chat<li> <li>Understand clients businesssoftware needs<li> <li>Resolve technical issues by guiding clients with specific features of LEAP software products<li> <li>Proactively improve LEAPs selfsupport center by developing better selfhelp material written howto articles demo videos etc<li> <li>Able to work independently and efficiently to meet deadlines<li> <ul><p>All training will be provided <p> <p><strong>Requirements<strong> <p> <ul><li>1 years customer service experience required Accounting or Law would be an advantage but not essential<li> <li>Excellent communication customer service and writing skills are essential A large portion of the time is spent on phone and chat with helping customers<li> <li>Demonstrated knowledge of SQL and Access databases<li> <li>Must be computer proficient with basic computer troubleshooting knowledge such as how to manage files folders network drives folder maps installation issues etc<li> <li>Experience with Microsoft products including MS Word and Excel<li> <li>Demonstrate strong collaborative teamwork and people skills<li> <li>Excellent collaborative spirit<li> <li>A clear understanding of LEAP culture<li> <li>Thrives working with an intellectually stimulating highenergy team<li> <li>Attention to detail ability to manage time effectively ability to work independently but within a team environment<li> <li>Ability to meet deadlines and commit to team goals<li> <ul><p><strong>Benefits<strong> <p> <ul><li>Medical Dental and Vision Plans Available<li> <li>401k with Company Matching Program<li> <li>Virtual Staff Events<li> <li>Employee Assistance Plans<li> <li>Flexible Annual Leave<li> <li>Company Shares Opportunity<li> <ul><p>We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religionbelief sexual orientation or age We look for the best person for the job<p>
Reals Representative
Company: Quest Software
Location: Columbus, OH
Posted Apr 14, 2024
Quest, an award-winning IT management software provider, is seeking a Software Sales Renewals Representative for their Dublin, Ohio office. The role involves maintaining and growing revenue with existing customers, managing current renewals, upselling prepaid maintenance, and reinstating lapsed customers. The company is known for its customer focus, offering complex solutions to high-demand clients. The position offers career development potential and requires 1+ years of sales or account management experience. Quest values collaboration, innovation, and employee wellness.
Senior Mobile (Android) Developer - Construction
Company: Truelogic Software
Location: Latin America
Posted Apr 13, 2024
Truelogic, a leading provider of nearshore staff augmentation services based in New York, is seeking a Senior Android Engineer. The company offers a forward-thinking environment where engineers can own their work and innovate. The role involves developing a product that impacts the construction industry, one of the world's least digitized industries. The ideal candidate should have over 5 years of engineering experience, extensive knowledge of Android's architectural components, and proficiency in Kotlin and Java. They will be responsible for enabling teams to deliver complex projects quickly, setting technical standards, and mentoring fellow teammates.
Engagement Manager, Dynamics 365 F&O - May 2024
Company: Stoneridge Software
Location: Minneapolis–Saint Paul, MN
Posted Apr 14, 2024
Stoneridge Software is a company that values its employees and provides a positive work environment. They offer flexible working hours, paid parental leave, and a range of benefits. The company is committed to creating a diverse environment and is proud to be an equal opportunity employer.