Jobs at Chewy
Chewy, founded in 2011 and headquartered in Danville, CA, has grown into the largest online pet retailer in the United States. With a culture built on rapid customer service, the company invests heavily in tech to support its 200 million+ pet lovers worldwide.
Chewy hires a broad spectrum of tech talent, from software engineers and data scientists to DevOps, product managers, UI/UX designers, and site reliability engineers. Candidates can anticipate rigorous coding challenges, collaborative sprint cycles, and a strong focus on pet‑centric product innovation.
Job Transparency’s listings for Chewy provide real salary ranges and employee sentiment scores, allowing applicants to benchmark offers, negotiate confidently, and understand team dynamics before applying.
Manager, Customer Service I
Company: Chewy
Location: Louisville, KY
Posted Oct 18, 2023
Chewy is seeking a Team Manager for its Customer Service Operations Team in Louisville, KY. The ideal candidate will lead a team of 10-25 hourly employees, managing multiple channels within the business. Key responsibilities include developing talent, coaching team members, improving production levels, and ensuring quality service. The role requires excellent communication skills, proficiency in Microsoft Windows and web-based applications, and the ability to work in a fast-paced environment. The position may involve some travel and requires willingness to work evening and/or weekend shifts.