Jobs at ClassDojo
216 open positions
Trust & Safety Support Specialist
Company: ClassDojo
Location: San Francisco, CA
Posted May 11, 2024
ClassDojo, a global communication app connecting teachers, children, and families, is seeking a safety support specialist. The role involves handling escalated customer support tickets, identifying product improvements, enhancing documentation, and collaborating with legal, trust & safety, and product teams. The company values talent density, hiring from top consumer internet companies and Y Combinator. They are committed to equal employment opportunity and offer competitive compensation based on location, experience, and skillset.
Customer Experience Lead
Company: ClassDojo
Location: USA
Posted Jun 19, 2024
ClassDojo, a leading communication app connecting K-8 teachers, children, and families globally, is seeking a passionate and experienced manager to lead the customer support function for Dojo Tutor, a rapidly growing service providing top-notch, 1:1 tutoring for kids. The ideal candidate will have 5+ years of experience in customer support, preferably in a tech startup or education technology company, and a proven track record of successfully managing and scaling customer service operations. Key responsibilities include leading and managing a diverse team of customer service agents, establishing and maintaining KPIs, overseeing day-to-day operations, developing strategies to improve efficiency, collaborating with cross-functional teams, and providing coaching and mentorship to team members.
Principal PM
Company: ClassDojo
Location: USA
Posted Jun 02, 2024
ClassDojo aims to provide every child with an education they love. They started by building a powerful communication network and now use it to give kids the best learning experiences. The company hires talented people and is committed to equal employment opportunity.
Payroll & Stock Admin Lead
Company: ClassDojo
Location: USA
Posted May 15, 2024
ClassDojo, a global communication app connecting teachers, students, and families, is expanding its mission to provide exceptional learning experiences beyond traditional schooling. They are seeking a Payroll and Equity Administration expert with over 7 years of experience, including 3+ years in a high-growth company. The role involves managing global payroll, equity transactions, and collaborating with various teams. ClassDojo values talent density, hiring innovative individuals with experience in education and large-scale internet companies. They offer competitive compensation and are committed to equal employment opportunity.
Payroll & Stock Admin Lead
Company: ClassDojo
Location: San Francisco, CA
Posted May 14, 2024
ClassDojo, a global communication app connecting teachers, students, and families, is expanding its services to provide the best learning experiences worldwide. The company, with a team of around 200 people, is seeking a Payroll and Equity Administration Specialist with 7+ years of experience, including 3+ years leading payroll in a high-growth company. The role involves overseeing global payroll, managing equity transactions, and collaborating with various teams. The ideal candidate should have a Bachelor's degree in Accounting, Finance, or a related field, and be a subject matter expert in payroll-related items. Strong written and verbal communication skills, along with meticulous attention to detail, are required. The company is committed to equal employment opportunity and offers competitive compensation based on geographic location, experience, and skillset.
Trust & Safety Support Specialist
Company: ClassDojo
Location: USA
Posted May 26, 2024
ClassDojo is a company that aims to provide an education that children love. They have built a powerful network for communication and are hiring a safety support specialist to handle safety tickets. The company is committed to equal employment opportunity and has a distributed workforce.
Customer Experience Lead
Company: ClassDojo
Location: USA
Posted May 21, 2024
ClassDojo, a leading communication app connecting K-8 teachers, children, and families globally, is seeking a passionate and experienced manager to lead the customer support function for Dojo Tutor, a rapidly growing 1:1 tutoring service. The ideal candidate will have 5+ years of experience in customer support, preferably in a tech startup or education technology company, and a proven track record of managing and scaling customer service operations. Key responsibilities include leading a diverse team of customer service agents, establishing and maintaining KPIs, overseeing day-to-day operations, managing support systems, and collaborating with cross-functional teams. The company is committed to equal employment opportunity and offers a competitive salary range.
Product Support Agent
Company: ClassDojo
Location: USA
Posted May 17, 2024
ClassDojo, a global communication app connecting K-8 teachers, children, and families, is seeking Product Support Agents for the 2024 Back-to-School season. The role involves engaging with customers via email, troubleshooting product issues, and collaborating with team members to improve support resources. The ideal candidate has experience in fast-paced customer-facing positions, strong communication skills, and a passion for problem-solving. The position is full-time for 16 weeks, with a 3-week onboarding program and potential for overtime. The company is committed to equal employment opportunity and accommodating disabilities or special needs.
Sales Development Representative
Company: ClassDojo
Location: USA
Posted May 12, 2024
ClassDojo, a global communication app connecting K-8 teachers, children, and families, is expanding its mission to provide the best learning experiences worldwide. The company, with a team of around 200 people, is actively used in over 95% of US schools and 180 countries, reaching over 50 million children. ClassDojo is hiring a Sales Development Representative with an educator background to grow adoption within pre-K and elementary schools in the US. The role involves building relationships with school leaders, managing the sales pipeline, and driving outreach efforts. The ideal candidate is a former educator with empathy, communication skills, and a passion for education.
Principal PM
Company: ClassDojo
Location: USA
Posted Jun 13, 2024
ClassDojo, a global communication app connecting teachers, children, and families, is expanding its mission to provide the best learning experiences worldwide. The company, with a team of around 200 people, is looking for a product manager with at least 7 years of experience to create and scale new consumer products. The ideal candidate should have a strong grasp of product strategy, intuition, and experience in monetizing consumer products. ClassDojo is committed to equal employment opportunity and is a distributed company, hiring regardless of location.
Sales Development Representative (Contractor)
Company: ClassDojo
Location: San Francisco, CA
Posted May 10, 2024
ClassDojo, a global communication app connecting teachers, students, and families, is expanding its mission to provide the best learning experiences worldwide. The company, with a team of around 200 people, is actively used in over 95% of US schools and 180 countries, reaching over 50 million children. They are hiring a Sales Development Representative with an educator background to grow ClassDojo's adoption within pre-K and elementary schools in the US. The role involves building relationships with school leaders, managing the sales pipeline, and driving outreach efforts. The ideal candidate is a former educator with empathy, strong communication skills, and a passion for education.
Product Marketing Lead
Company: ClassDojo
Location: USA
Posted May 25, 2024
ClassDojo, a leading communication app connecting K-8 teachers, children, and families globally, is seeking a seasoned product marketer to help grow its pre-K-8 product and brand. The ideal candidate will have 7+ years of experience in consumer brand product marketing, strong storytelling skills, and the ability to collaborate across multiple teams. The role involves developing customer-facing product narratives, leading go-to-market strategies, conducting market research, and partnering with creative leadership to develop compelling creative content. ClassDojo is committed to equal employment opportunity and is a distributed company, hiring regardless of location.