Jobs at Comcast
54,102 open positions
Advertising Account Specialist, Sales Development
Company: Comcast Advertising
Location: Other US Location
Posted May 11, 2024
Comcast, a Fortune 50 leader, is seeking a candidate for a role in developing and modifying advertising sales materials. The ideal candidate will be responsible for creating proposals, presentations, and packages tailored to specific market segments. They will utilize research data to determine the best multi-screen advertising solutions and partner with account executives to maintain strategic client relationships. The role requires a Bachelor's Degree and 2-5 years of relevant work experience, with a salary range of $51,655.14 - $88,551.66. Comcast values teamwork, innovation, and diversity, offering comprehensive benefits and opportunities for growth.
Community Account Sales Representative
Company: Comcast
Location: Jacksonville, FL
Posted May 06, 2024
<p>Click to Submit Info <p> <p><b>Are you looking to take your sales career to the next level We have an exciting opportunity which offers years of career growth ahead of you As a part of our Comcast Xfinity sales team you will be responsible for the promotion and sales of Comcast Xfinity products and services This includes our Unbeatable Internet TV amp Streaming services mobile personal home security services and Xfinity Voice services<b> <p> <p><b>As a Xfinity Community Sales Representative you would be responsible for the promotion and sale of Comcast products and services to include video highspeed Internet and voice The primary focus is on increasing connect volume in multidwelling properties Utilizing advanced knowledge of Comcasts products and services as well as sales process experience to maximize sales and effectively work assigned turf<b> <p> <p><b>Community Account Sales Representative Compensation Package <b> <p><ul><li>Total target compensation base pay plus targeted commission <ul><li>$70000 annually Base pay + targeted commission<li> <li>Ability to exceed commission plan creating HUGE compensation opportunity<li> <ul><li> <li>$450month vehicle allowance <li> <ul><p><b>Community Account Sales Representative Perks and Benefits <b> <p><ul><li>Benefit packages effective on day 1 Eligible to enroll in medical dental vision<li> <li>401k available after 90 days<li> <li>Paid training<li> <li>Free ComcastXfinity courtesy services cable high speed internet etc<li> <li>Paid timeoff PTO Paid vacation flex time and floating holidays generous PTO package after first 90 days of employment<li> <li>Tuition Reimbursement where applicable<li> <li>Discounts on ComcastXfinity Voice OnDemand and Personal Security Services PSS<li> <ul><p> <b>Community Account Sales Representative Core Responsibilities<b> <p><ul><li>Demonstrates advanced knowledge of Comcast products selling and promoting offerings to customers onsite within multi dwelling units Displays thorough and recent competitive knowledge of features benefits product differences pricing and campaigns for video highspeed internet voice and XFINITY Home<li> <li>Meets and exceeds sales goals Drives customer acquisition awareness retention and interest in XFINITY products<li> <li>Proactively followsup with customer and property staff as appropriate regarding sales product technical or customer care issues Leads fast resolution of product and customer care issues across customer care billing and technical support as a single point of contact<li> <li>Develops strong working relationships with property management and leasing staff of MDU properties and leverages their support through onsite programs and events<li> <li>Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy manages and attends frequent onsite events to generate subscriber growth For new build and win back properties ensures that Comcast services are available prior to occupancy dates<li> <li>Effectively utilizes Microsoft Office Google Facebook Twitter mobile apps and other software programs and social media to drive online marketing efforts<li> <li>Regular consistent and punctual attendance Must be able to work nights and weekends variable schedules and overtime as necessary<li> <ul><p><b>What you will bring to the Community Account Sales Representative Role<b> <p><ul><li>Understand our Operating Principles make them the guidelines for how you do your job<li> <li>Own the customer experience think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services<li> <li>Know your stuff be enthusiastic learners users and advocates of our gamechanging technology products and services especially our digital tools and experiences<li> <li>Win as a team make big things happen by working together and being open to new ideas<li> <li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles making call backs and helping us elevate opportunities to do better for our customers<li> <li>Drive results and growth<li> <li>Respect and promote inclusion amp diversity<li> <li>Do whats right for each other our customers investors and our communities<li> <ul><p>Comcast brings together the best in media and technology We drive innovation to create the worlds best entertainment and online experiences As a Fortune 50 leader we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines We are at the forefront of change and move at an amazing pace thanks to our remarkable people who bring cuttingedge products and services to life for millions of customers every day If you share in our passion for teamwork our vision to revolutionize industries and our goal to lead the future in media and technology we want you to fastforward your career at Comcast <p> <p>Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status or any other basis protected by applicable law <p> <p>Comcast in an EOEVeteransDisabledLGBT employer <p> <p>Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications <p> <p>ComXSPCentral<p>
Manager, Support Operations - FreeWheel
Company: Comcast Advertising
Location: New York City, NY
Posted May 04, 2024
<p>FreeWheel a Comcast company provides comprehensive ad platforms for publishers advertisers and media buyers Powered by premium video content robust data and advanced technology were making it easier for buyers and sellers to transact across all screens data types and sales channels As a global company we have offices in nine countries and can insert advertisements around the world<br ><b>Job Summary<b><br >Our team of energetic creative thinkers is searching for its newest leader A great person who enjoys good work impressive challenges and the chance to embody FreeWheels tenets Be Kind You come first Take care of yourself your families and your teammates Assume Positive Intent We are all in this together Get it done ABOUT THE OPPORTUNITY FreeWheel Global Support is the service delivery leader in the Premium Video Advertising Management industry We help Customers achieve success in the new TV ecosystem Our teams contribution is White Glove Service and our product is knowledgeable empowered customers who champion the FreeWheel brand The goal is the delivery of an excellent Customer Experience across the product suite The Global Support team are first in line for actioning service excellence It is a job we take very seriously We are searching for a Support leader for our ever diversifying and expanding Support talent incubator The ideal Support Manager Operations SMO will be a blend of effective team coach skilled risk manager and intuitive talent nurturer This individual will have a demonstrable history of success in the services industry and a proven record of accomplishment of operational and developmental success EQ is as important as IQ for this position<br ><b>Job Description<b><br >The Manager drives service delivery at the Tier 1 support level They will lead teams of highly motivated Support Engineers and engage with the topperforming customers in the Premium Video industry The successful candidate will join a highly entrepreneurial globally distributed Support leadership team consisting of Lead Support Engineers Principal Support Engineers Managers Sr Managers Directors and Sr Directors all reporting to the Executive Director of Global Support<br >This role is responsible for the leadership guidance and overall prosperity of US based support engineering teams across multiple product lines As Support Manager you will be directly involved in the hiring onboarding and career development of the organizations most important resources its people Through your guidance and direction FreeWheel will be able to grow and develop its next generation of leaders who will advance knowledge of the product and further the excellent employee experience that we all value so greatly Utilizing the company operating goals as guidelines the candidate will provide<br ><p><ul><li>Team leadership and guidance of your assigned teams<li> <li>The maintenance of a structured but nurturing space where team members can contribute to the groups advancement and pursue their own individual development simultaneously<li> <li>Develop A+ Players ready for advancement to other FreeWheel teams<li> <li>Consistency of service delivery in a deliberately highchurn operational environment<li> <ul><p><br >As a leader of some of our core teams you will have direct influence over how these valued customers experience the FreeWheel brand A core function will be the close oversight and management of our operational processes to ensure efficient operation timely execution and risk elimination Customer experience is the most valuable asset we have and your role is to make it good better and finally best in a way that is approachable replicable and meaningful in a globally distributed operating environment<br ><p><ul><li>Utilizing datasets analysis and evidentiary reporting maintain and improve support operations utilizing provided operating metrics<li> <li>Identify issues which may negatively impact customer experience Suggest and implement solutions if local to support participate in crossdepartmental working groups if not<li> <li>Maintain an operating environment of excitement skills development and opportunity exploration amongst the support engineers<li> <li>Participate in policy management maintenance and the creation of standards across teams<li> <li>For the right candidate this position will allow for tremendous growth and the opportunity to deliver enterpriselevel Customer value to industry leaders in the TV ecosystem While this role can be Remote First some travel may be needed Some nights weekends and live events awareness or direct management will be needed<li> <li>Preference may be granted to candidates who have experience with the Beeswax product line<li> <ul><p><br ><b>QUALIFICATIONS<b><br ><p><ul><li>At least 2+ years of successful team management and direct leadership of creative problem solvers or At least 4+ years Sr Level experience with FreeWheel products and service delivery preferably in a respected team environment<li> <li>A bachelors degree or equivalent experience<li> <li>Required background in computer software with preference toward SAAS software as a service Candidates with advertising digital experience will be prioritized<li> <li>Advanced experience with a CRM Customer Relations Management ticketing system ie Zendesk Great Plains Service Cloud Jira ConnectWise Autotask etc<li> <li>Demonstrable experience understanding technical and engineering concepts and translating them in simplified form<li> <li>Experience hiring training and preparing junior team members for success<li> <li>A service mindset coupled with a deep need to solve problems<li> <li>Must reside in Central or Eastern time zone no exceptions<li> <li>This position is not eligible for visa sponsorship Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship<li> <ul><p><br >You are<br ><p><ul><li>Excited about the opportunity to make a real difference in a rapidly evolving market<li> <li>An instinctual and natural project manager prioritizer and risk manager<li> <li>Dedicated to the success and growth of not only yourself but everyone around you<li> <li>A detail oriented but creative thinker who finds personal satisfaction when delivering on budget and on time<li> <li>Excited when you get the opportunity to build spreadsheets and find new ways to look at data to inform action<li> <li>A perpetual improver who appreciates recent changes and envisions ways to leverage them for even greater improvements<li> <li>Able to Be like water my friend and adapt to rapidly changing circumstances<li> <li>A forwardthinking optimist who appreciates a good cat gif<li> <ul><p><br ><b>Disclaimer<b><br ><p><ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications<li> <ul><p><br ><b>Comcast is an EOEVeteransDisabledLGBT employer<b><br >freewheeloperationsjob<br >Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law<br ><b>Education<b><br >Bachelors Degree<br >While possessing the stated degree is preferred Comcast also may consider applicants who hold some combination of coursework and experience or who have extensive related professional experience<br ><b>Relevant Work Experience<b><br >25 Years<p>
Account Executive III
Company: Comcast Advertising
Location: New York City, NY
Posted May 11, 2024
FreeWheel, a Comcast company, offers comprehensive ad platforms for various stakeholders in the media industry. The job role involves prospecting, selling, and expanding the client base for Advanced Media, driving new revenue, and meeting quotas. The role requires a strong understanding of the cable, broadcast, and digital video landscape, as well as excellent relationship-building skills. The position involves maintaining customer records, developing sales forecasts, and providing feedback on product additions and definitions. The role also includes travel, flexible scheduling, and the potential for significant upside in sales compensation.
Account Executive, Strategic Growth
Company: Comcast Advertising
Location: New York City, NY
Posted May 06, 2024
<p>Comcast brings together the best in media and technology We drive innovation to create the worlds best entertainment and online experiences As a Fortune 50 leader we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines We are at the forefront of change and move at an amazing pace thanks to our remarkable people who bring cuttingedge products and services to life for millions of customers every day If you share in our passion for teamwork our vision to revolutionize industries and our goal to lead the future in media and technology we want you to fastforward your career at Comcast<br ><b>Job Summary<b><br >Responsible for prospecting and selling to agencies and clients who focus their efforts on selling products and services through the purchase of advertising Consistently meets all goals and objectives in a timely and organized manner Must be available for extended hours as needed and be willing to travel overnight as needed Works with moderate guidance in own area of knowledge<br ><b>Job Description<b><br ><b>Core Responsibilities<b><br ><p><ul><li>Develops services and maintains a base of clients andor agencies who purchase advertising space or other online media services to achieve established annual sales goals within assigned sales team<li> <li>Analyzes develops and presents market research and advertising proposals to support client activities and products Works with various marketing and sales personnel to coordinate important data and materials for presentations<li> <li>Interacts with various internal departments to carry out client requirements such as scheduling advertising monitoring account activities and monitoring and managing collections<li> <li>Participates in National Ad Sales events as needed ie conferences workshops meetings etc<li> <li>Achieves sales goals and objectives<li> <li>Consistent exercise of independent judgment and discretion in matters of significance<li> <li>Regular consistent and punctual attendance Must be able to work nights and weekends variable schedules and overtime as necessary<li> <li>Other duties and responsibilities as assigned<li> <ul><p><br ><b>Employees at all levels are expected to<b><br ><p><ul><li>Understand our Operating Principles make them the guidelines for how you do your job<li> <li>Own the customer experience think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services<li> <li>Know your stuff be enthusiastic learners users and advocates of our gamechanging technology products and services especially our digital tools and experiences<li> <li>Win as a team make big things happen by working together and being open to new ideas<li> <li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles making call backs and helping us elevate opportunities to do better for our customers<li> <li>Drive results and growth<li> <li>Respect and promote inclusion amp diversity<li> <li>Do whats right for each other our customers investors and our communities<li> <ul><p><br ><b>Disclaimer<b><br ><p><ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications<li> <ul><p><br >Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance<br ><b>Education<b><br >Bachelors Degree<br >While possessing the stated degree is preferred Comcast also may consider applicants who hold some combination of coursework and experience or who have extensive related professional experience<br ><b>Relevant Work Experience<b><br >25 Years<p>
Engineer 5, Software Development & Engineering-7121
Company: Comcast
Location: Philadelphia, PA
Posted May 06, 2024
<p>Make your mark at Comcast a Fortune 30 global media and technology company From the connectivity and platforms we provide to the content and experiences we create we reach hundreds of millions of customers viewers and guests worldwide Become part of our awardwinning technology team that turns big ideas into cuttingedge products platforms and solutions that our customers love We create space to innovate and we recognize reward and invest in your ideas while ensuring you can proudly bring your authentic self to the workplace Join us Youll do the best work of your career right here at Comcast In most cases Comcast prefers to have employees onsite collaborating unless the team has been designated as virtual due to the nature of their work If a position is listed with both office locations and virtual offerings Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option <p> <p><b>Job Summary<b> <p> <p><b>Job Description<b> <p> <p>DUTIES Provide technical leadership in designing and developing new software and web applications in the telecommunications domain using Java and PHP work with 3GPP standards and Diameter protocol perform test automation and execution work with WiFi standards including 8021x 80211 and HotSpot 20 implement AAA authentication authorization and accounting policy engines and Radius solutions on switches WLAN controllers Wireless Access Points and VPN concentrators perform web programming using HTML and JavaScript work with networking protocols including TCPIP DHCP DNS TCP UDP OSPF ISIS and BGP WPA2 WISPr and EAP work with DOCSIS access and provisioning technologies write Shell scripts on Linux or Unix systems use SOAP WebServices Java XWindows Zabbix Splunk and Wireshark assist with the software update process for existing applications and rollouts of software releases analyze test and assist with the integration of new applications document all development activity research write and edit documentation and technical requirements including software designs evaluation plans test results technical manuals and formal recommendations and reports monitor and evaluate competitive applications and products review literature patents and current practices relevant to the solution of assigned projects collaborate with project stakeholders to identify product and technical requirements conduct analysis to determine integration needs work with the Quality Assurance team to determine if applications fit specification and technical requirements and guide and mentor juniorlevel engineers Position is eligible for 100 remote work <p> <p>REQUIREMENTS Bachelors degree or foreign equivalent in Computer Science Engineering or related technical field and seven 7 years of experience developing software in the telecommunications domain using Java and PHP working with 3GPP standards and Diameter protocol performing test automation and execution working with WiFi standards including 8021x and 80211 of which five 5 years include implementing AAA authentication authorization and accounting policy engines and Radius solutions on switches WLAN controllers Wireless Access Points and VPN concentrators of which three 3 years include performing web programming using HTML and JavaScript working with networking and packetbased protocols including TCPIP DHCP DNS TCP UDP MPLS OSPF ISIS and BGP WPA2 WISPr and EAP working with provisioning technologies writing Shell scripts on Linux or Unix systems and using SOAP WebServices and Wireshark <p> <p><b>Disclaimer<b> This requisition has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualified <p> <p>We believe that benefits should connect you to the support you need when it maters most and should help you care for those who matters most Thats why we provide an array of options expert guidance and always on tools that are personalized to meet the needs of your reality to help support you physically financially and emotionally through the big milestones and in your everyday life <p> <p>Please visit the benefits summary on out careers for more details <p> <p>We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most Thats why we provide an array of options expert guidance and alwayson tools that are personalized to meet the needs of your realityto help support you physically financially and emotionally through the big milestones and in your everyday life <p> <p>Please visit the benefits summary on our careers site for more details <p> <p>Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law<p>
MarTech Engineer
Company: Comcast
Location: Philadelphia, PA
Posted May 06, 2024
<p>Make your mark at Comcast a Fortune 30 global media and technology company From the connectivity and platforms we provide to the content and experiences we create we reach hundreds of millions of customers viewers and guests worldwide Become part of our awardwinning technology team that turns big ideas into cuttingedge products platforms and solutions that our customers love We create space to innovate and we recognize reward and invest in your ideas while ensuring you can proudly bring your authentic self to the workplace Join us Youll do the best work of your career right here at Comcast In most cases Comcast prefers to have employees onsite collaborating unless the team has been designated as virtual due to the nature of their work If a position is listed with both office locations and virtual offerings Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option <p> <p><b>Job Summary<b> <p> <p>The MarTech Engineer will be responsible for supporting marketing campaigns through the utilization of Adobe Campaign tools particularly Adobe Campaign v8 and Adobe Journey Optimizer AJO This role will involve collaborating with marketing and data teams to understand campaign objectives configuring and implementing campaigns within Adobe Campaign and providing technical support to ensure successful execution and optimization <p> <p><b>Job Description<b> <p> <p><b>Responsibilities<b> <p> <ul><li>Assist in the implementation and configuration of marketing campaigns within Adobe Campaign v8<li> <li>Collaborate with MarTech team to understand campaign requirements and objectives<li> <li>Create and manage customer segments and target audiences within Adobe Campaign<li> <li>Support the creation and deployment of multichannel marketing campaigns including email SMS Direct Mail and push notifications<li> <li>Work closely with data teams to ensure accurate data integration and segmentation within Adobe Campaign<li> <li>Monitor campaign performance and provide insights and recommendations for optimization<li> <li>Troubleshoot technical issues related to campaign execution and delivery Assist in the testing of campaign workflows and automation processes<li> <li>Stay updated on industry best practices and new features within Adobe Campaign and AJO<li> <li>Provide training and support to marketing teams on using Adobe Campaign tools effectively<li> <ul><p><b>Skills and Qualifications<b> <p> <ul><li>Bachelors degree in Computer Science or a related field<li> <li>Knowledge of marketing automation platforms particularly Adobe Campaign v8 and Adobe Journey Optimizer<li> <li>Familiarity with database concepts and SQL for data manipulation and segmentation<li> <li>Understanding of digital marketing channels including email SMS and push notifications<li> <li>Strong analytical skills with the ability to interpret data and generate actionable insights<li> <li>Excellent communication and collaboration skills with the ability to work effectively in a team environment<li> <li>Detailoriented with a commitment to delivering highquality work<li> <li>Ability to prioritize tasks in a fastpaced environment<li> <li>Experience with HTMLCSS and JavaScript is a plus<li> <ul><p><b>This position is ineligible for visa sponsorship To be considered for this role you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future<b> <p> <p><b>Disclaimer<b> <p> <ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications<li> <ul><p>We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most Thats why we provide an array of options expert guidance and alwayson tools that are personalized to meet the needs of your realityto help support you physically financially and emotionally through the big milestones and in your everyday life <p> <p>Please visit the benefits summary on our careers site for more details <p> <p><b>Education<b> <p> <p>Bachelors Degree <p> <p>While possessing the stated degree is preferred Comcast also may consider applicants who hold some combination of coursework and experience or who have extensive related professional experience <p> <p><b>Certifications<b> if applicable <p> <p><b>Relative Work Experience<b> <p> <p>25 Years <p> <p>Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law<p>
Sr. Site Reliability Engineer
Company: Comcast Advertising
Location: Remote
Posted May 12, 2024
FreeWheel, a Comcast company, is seeking a Site Reliability Engineer for the Beeswax platform. The role involves designing and building infrastructure for high scalability, reliability, and performance. Key responsibilities include writing code for Infrastructure as Code (IaC), supporting observability stack, participating in on-call rotations, and documenting systems. The ideal candidate should have a Bachelor's degree in computer science or related field, extensive experience with Linux, AWS, Kubernetes, and coding in languages like Python, Java, or C++. Preferred qualifications include postgraduate degrees, AWS Solutions Architect Pro or DevOps Pro, and Certified Kubernetes Administrator (CKA). Comcast offers a competitive salary and benefits package.
Community Account Representative 3 - Bulk
Company: Comcast
Location: Tallahassee, FL
Posted May 11, 2024
Comcast, a Fortune 50 leader, is seeking a seasoned professional with 5-7 years of experience in selling and promoting Comcast products including video, high-speed Internet, voice, and XFINITY Home in multi-dwelling properties. The ideal candidate will have expert knowledge of Comcast products, strong competitive knowledge, and the ability to meet and exceed sales goals. They will develop relationships with property management, manage customer care issues, and utilize digital tools for online marketing. The role requires independence, flexibility, and a commitment to Comcast's operating principles.
Sr. Specialist, Customer Experience Communications
Company: Comcast
Location: Philadelphia, PA
Posted May 06, 2024
<p>Comcast Business offers a suite of Connectivity Communications Networking Cybersecurity Wireless and Managed Solutions to help global organizations of all sizes prepare for whats next Powered by the nations largest Gigspeed broadband network and backed by 247 customer support Comcast Business is the nations largest technology provider to small businesses and one of the leading service providers to the Enterprise market Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator and one of the fastest growing providers of Ethernet services <p> <p><b>Job Summary<b> <p> <p>Were looking for a Sr Copywriter to join the Comcast Business Customer Communications team <p> <p>The right candidate is a selfmotivated independent and critical thinker with wideranging writing skills and an inherent understanding of branding tone and voice The Sr Copywriter will be responsible for the creation execution and delivery of accountbased and selfservice content across customer communications channels such as email direct mail SMS video and more <p> <p><b>Job Description<b> <p> <p><b>Core Responsibilities<b> <p> <ul><li>Writes reviews edits and manages creative and technical content for accountbased and selfservice experiences<li> <li>Manages change requests to existing onboarding service transactional and product education communication tactics<li> <li>Adapts language and style to reflect brand voice and tone<li> <li>Manages Comcast Business template library and conducts audits to ensure the value organization and consistency of existing content<li> <li>Partners closely with crossfunctional partners inclusive of product development teams<li> <li>Regularly collaborates with our Digital Experience DX and Marketing teams to ensure copy and design complement one another and are aligned with other customerfacing content and experiences<li> <li>Improve quality design and enhance user experience<li> <ul><p><b>Preferred skills and qualifications <b> <p> <ul><li>Working knowledge of multiple platforms such as Jira Confluence and Salesforce<li> <li>Proficiency in Microsoft 365 tools and applications including Outlook Teams SharePoint and OneDrive<li> <li>Familiarity with customer journey mapping<li> <li>Prior experience working with external agencies<li> <li>Detailoriented<li> <li>Strong organizational and project management skills<li> <li>Technical knowhow<li> <li>An understanding of business and operational processes<li> <ul><ul><li>Bachelors degree in Communications Marketing Journalism Business Administration or equivalent work experience<li> <ul><p><b>Employees at all levels are expected to<b> <p> <ul><li>Understand our Operating Principles make them the guidelines for how you do your job<li> <li>Own the customer experience think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services<li> <li>Know your stuff be enthusiastic learners users and advocates of our gamechanging technology products and services especially our digital tools and experiences<li> <li>Win as a team make big things happen by working together and being open to new ideas<li> <li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles making call backs and helping us elevate opportunities to do better for our customers<li> <li>Drive results and growth<li> <li>Respect and promote inclusion amp diversity<li> <li>Do whats right for each other our customers investors and our communities<li> <ul><p><b>Disclaimer<b> <p> <ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications<li> <ul><p>We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most Thats why we provide an array of options expert guidance and alwayson tools that are personalized to meet the needs of your realityto help support you physically financially and emotionally through the big milestones and in your everyday life <p> <p>Please visit the benefits summary on our careers site for more details <p> <p><b>Education<b> <p> <p>Bachelors Degree <p> <p>While possessing the stated degree is preferred Comcast also may consider applicants who hold some combination of coursework and experience or who have extensive related professional experience <p> <p><b>Certifications<b> if applicable <p> <p><b>Relative Work Experience<b> <p> <p>57 Years <p> <p>Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law<p>
Sr Manager, Product Management (Data Platform)
Company: Comcast Advertising
Location: Other US Location
Posted May 05, 2024
<p>Comcast brings together the best in media and technology We drive innovation to create the worlds best entertainment and online experiences As a Fortune 50 leader we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines We are at the forefront of change and move at an amazing pace thanks to our remarkable people who bring cuttingedge products and services to life for millions of customers every day If you share in our passion for teamwork our vision to revolutionize industries and our goal to lead the future in media and technology we want you to fastforward your career at Comcast<br ><b>Job Summary<b><br >As a Sr Product Manager on the Data Platform Team you will be responsible for driving the development and management of data projects and initiatives within the organization Our mission within Data Product is to enable all teams within Effectv to create meaningful insights and business outcomes via useful amp composable data products Ie enable Effectv with fast reliable and highquality data amp data productsservices You will define product strategy gather requirements and collaborate with crossfunctional teams to deliver innovative data solutions that meet the needs of our customers and stakeholders This job is a people leader role with direct responsibility for supervision or performance management of staff<br ><b>Job Description<b><br ><b>Required Skills<b><br ><p><ul><li>Working knowledge of Agile methodology in a dynamic working environment<li> <li>Experience using Product Management software to manage product portfolios and roadmaps<li> <li>Technical skills in data eg SQL Databricks AWS etc is a big plus<li> <li>Experiences in big data product management would be a huge plus<li> <li>At least 5 years of product management experience<li> <ul><p><br ><b>Core Responsibilities<b><br ><p><ul><li>Internalizes and represents the Voice of the customer throughout the product lifecycle<li> <li>Performs competitive analysis and conducts market research<li> <li>Teams with product development to deliver high quality products on time<li> <li>Provides feedback on the level prioritization within the Data Product team and manages feature discussion sessions with engineering to present business needs<li> <li>Leads regular update meetings on progress against assigned work on product roadmaps<li> <li>Drives the feature funnel through partnership connections with engineering Plans feature submissions that roll up into the Data Product team scope of goals<li> <li>Participates in the strategic planning for enhancements to product content pricing packaging and features<li> <li>Assists in budgeting and variance analysis of products unit and financial performance with goal of identifying opportunities and risks Concisely communicate trends opportunities and risks develop and defend POV for product featuresbenefits<li> <li>Conducts feasibility assessments capability gap analysis ie what is wanted vs what is attainable<li> <li>Consistent exercise of independent judgment and discretion in matters of significance<li> <li>Regular consistent and punctual attendance Must be able to work nights and weekends variable schedules and overtime as necessary<li> <li>Other duties and responsibilities as assigned<li> <ul><p><br ><b>Employees at all levels are expected to<b><br ><p><ul><li>Understand our Operating Principles make them the guidelines for how you do your job<li> <li>Own the customer experience think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services<li> <li>Know your stuff be enthusiastic learners users and advocates of our gamechanging technology products and services especially our digital tools and experiences<li> <li>Win as a team make big things happen by working together and being open to new ideas<li> <li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles making call backs and helping us elevate opportunities to do better for our customers<li> <li>Drive results and growth<li> <li>Respect and promote inclusion amp diversity<li> <li>Do whats right for each other our customers investors and our communities<li> <ul><p><br ><b>Disclaimer<b><br ><p><ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications<li> <ul><p><br >Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law<br ><b>Education<b><br >Bachelors Degree<br >While possessing the stated degree is preferred Comcast also may consider applicants who hold some combination of coursework and experience or who have extensive related professional experience<br ><b>Relevant Work Experience<b><br >710 Years<p>
Launch Readiness Test Engineer-2
Company: Comcast
Location: Philadelphia, PA
Posted May 11, 2024
Comcast Business is seeking a candidate for a role focused on planning and executing end-to-end validation of processes, systems, products, and user experience for new Comcast Business offerings. The role involves creating and executing test plans, collaborating with product and development teams, and delivering LRT status updates. Prior experience with Comcast Business systems, system testing, and working with technical delivery teams is preferred. The candidate should possess strong communication skills and be able to work nights and weekends as needed.