Jobs at Cresco Labs
372,377 open positions
Resident Architect (US - West)
Company: dbt Labs
Location: Remote
Posted Sep 20, 2023
We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. For employees outside the United States, dbt Labs offers a competitive benefits package. We’re backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. Today, there are 20,000 companies using dbt every week, 65,000 practitioners in the dbt Community Slack, and 3,500 companies paying for dbt Cloud. dbt is synonymous with the practice of analytics engineering, defining an entire industry. ), 401k w/3% guaranteed contribution, excellent healthcare, paid parental leave and a home office stipend. Please reach out to us directly at [email protected] if you need assistance or an accommodation. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Our product, dbt, is used by thousands of companies. Check out our DEI page here. dbt Labs reserves the right to amend or withdraw the posting at any time.
Sr. Manager, Total Rewards
Company: Cresco Labs
Location: Chicago, IL
Posted Sep 22, 2023
Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.ADDITIONAL REQUIREMENTSMust be 21 years of age or older to applyMust comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Market price roles and audit pay practices to ensure alignment with internal protocols as well as Federal, State and Local laws.Partner with other areas of HR, Legal and Finance when they need Total Reward’s input or assist them in their support of the organization.Other Duties as assignedREQUIRED EXPERIENCE, EDUCATION AND SKILLS Bachelor’s in business related field (Accounting, Business Administration, Economics)World at Work certifications (CCP, CBP) preferred.7 – 9+ years of experience in Total Rewards and 3+ years of experience managing a teamExperience with annual processes of open enrollment and merit administrationStrong analysis and data modeling skills particularly when utilizing Excel.Knows the audience, able to modulate messages and explain concepts to best communicate with stakeholders involved.Ability to partner with others, take differing perspectives into consideration to develop solutions and processes for the organization.History of leading, developing and upskilling high-performing teamsBENEFITSCresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Facilitate meetings of the company’s 401k committee as well. Support the VP, Total Rewards with compensation related processes such as our annual merit process and equity grant cycles.Administer our compensation programs. Manager, Total Rewards to join our Human Resources team. Insurance carriers, 401k administrator and consultants.Lead the Total Rewards team in our benefits and leave administration duties. Develop and coach the team as needed, ensuring the team has all the resources needed to be successful.Lead annual processes like open enrollment, compliance related tasks like 401k testing and 1095-C filings. Reporting to our VP, Total Rewards, this role will lead our team in day-to-day matters and partner with HR department leadership in executing on our Total Rewards strategy. This role will be responsible for administration of our company’s benefit plans and assist in our compensation administration. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. This is a highly visible role and will communicate/work across the entire organization.CORE JOB DUTIES Manage the day-to-day administration of our Total Rewards function as well as daily management of our external vendors.
Resident Architect (US - East)
Company: dbt Labs
Location: Remote
Posted Sep 20, 2023
We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. For employees outside the United States, dbt Labs offers a competitive benefits package. We’re backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. Today, there are 20,000 companies using dbt every week, 65,000 practitioners in the dbt Community Slack, and 3,500 companies paying for dbt Cloud. dbt is synonymous with the practice of analytics engineering, defining an entire industry. ), 401k w/3% guaranteed contribution, excellent healthcare, paid parental leave and a home office stipend. Please reach out to us directly at [email protected] if you need assistance or an accommodation. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Our product, dbt, is used by thousands of companies. Check out our DEI page here. dbt Labs reserves the right to amend or withdraw the posting at any time.
Technical Support Engineer (Remote, Americas PST)
Company: Grafana Labs
Location: Other US Location
Posted Sep 21, 2023
If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow. For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management). Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page. Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. Benefits include equity, bonus (if applicable) and other benefits listed here. About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. We’re looking for an experienced, versatile, and highly motivated Technical Support Engineer to join the team.As a Technical Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers. You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources) Utilizing SSO/SAML experience to help customers in securing their Grafana instancesEvaluating errors or discrepancies within customer dashboard panels and determining root causeReviewing configuration files and recommending best practices (Debug logs, JSON, YAML)Troubleshooting connectivity to various data sources and pluginsOpening Github issues and partnering with software developers in order to solve issues, address bug fixes, or report security vulnerabilitiesAssessing performance issues with queries, visualizations, and alerting (PromQL, LogQL)Manage customer cases by providing timely and accurate information via phone, video meetings, email, ticketing, and chatContribute to internal knowledge base and share information about technical issues within your teamInform customers about new features and functionalityGather and share customer feedback with Product, Sales, and Customer Success teamsProvide training to new and existing team members and help with the onboarding process for new customersWhat you'll bring to the team:A background knowledge of any of the following fields is desired:Observability, cloud systems administration, containerization, devops, logs, metrics, tracing, kubernetes and general enterprise open source technologyA willingness to learn and aptitude to master our products and become a trusted advisor to our customersYou will be comfortable engaging with a range of customers from small businesses to Fortune 500 clients and you will love putting the customer first in all of your actionsYou must be proficient in the troubleshooting process and have strong researching skillsYou will be required to work with multiple Engineering teams but should be able to do more than just triage and escalate. We’re looking for people who can go all the way to root-cause analysis as they become more familiar with the products/technologiesSolid experience with CRM software, help desk software and remote support toolsExperience delivering client-focussed solutions to customer needsExcellent listening, problem solving and communication skillsYou are patient, friendly and practice empathy in all of your interactions to deliver first class customer serviceIn the United States, the Base compensation range for this role is $102,000 - $120,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. We know that our company runs on the hard work and the dedication of our passionate and creative employees. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France.
Sr. Manager, Total Rewards
Company: Cresco Labs
Location: Chicago, IL
Posted Sep 22, 2023
Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.ADDITIONAL REQUIREMENTSMust be 21 years of age or older to applyMust comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Market price roles and audit pay practices to ensure alignment with internal protocols as well as Federal, State and Local laws.Partner with other areas of HR, Legal and Finance when they need Total Reward’s input or assist them in their support of the organization.Other Duties as assignedREQUIRED EXPERIENCE, EDUCATION AND SKILLS Bachelor’s in business related field (Accounting, Business Administration, Economics)World at Work certifications (CCP, CBP) preferred.7 – 9+ years of experience in Total Rewards and 3+ years of experience managing a teamExperience with annual processes of open enrollment, merit administration, and HRIS systemsStrong analysis and data modeling skills particularly when utilizing ExcelKnows the audience, able to modulate messages and explain concepts to best communicate with stakeholders involved.Ability to partner with others, take differing perspectives into consideration to develop solutions and processes for the organization.History of leading, developing and upskilling high-performing teamsBENEFITSCresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Facilitate meetings of the company’s 401k committee as well. Support the VP, Total Rewards with compensation related processes such as our annual merit process and equity grant cycles.Administer our compensation programs. Manager, Total Rewards to join our Human Resources team. Insurance carriers, 401k administrator and consultants.Lead the Total Rewards team in our benefits and leave administration duties. Develop and coach the team as needed, ensuring the team has all the resources needed to be successful.Lead annual processes like open enrollment, compliance related tasks like 401k testing and 1095-C filings. Reporting to our VP, Total Rewards, this role will lead our team in day-to-day matters and partner with HR department leadership in executing on our Total Rewards strategy. This role will be responsible for administration of our company’s benefit plans and assist in our compensation administration. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. This is a highly visible role and will communicate/work across the entire organization.CORE JOB DUTIES Manage the day-to-day administration of our Total Rewards function as well as daily management of our external vendors.
Senior Mobile Engineer (iOS)
Company: Rune Labs
Location: Other US Location
Posted Sep 22, 2023
Within the range, individual pay is determined by factors including job-related skills, experience, relevant education or training, and location.For a US-based employee, $175,000 - $185,000 (USD) + equityFor a Canada-based employee, $175,000 - $195,000 (CAD) + equityHealth, vision, and dental benefits for you and your dependents.For details about benefits for US-based employees, see: https://px.sequoia.com/rune_benefits For Canada-based employees, we offer reimbursement for independent coverage.More About UsWe look for strong alignment with Rune’s values: learn about our work culture and expectations at Rune on our website. Give and receive thoughtful feedback on feature design, code reviews, and more. We are committed to treating each other well, building a diverse and representative team, and continually working to improve the cooperation and inclusivity of our org. We’re not perfect, but our infrastructure is fully automated and our stack is instrumented with observability, CI/CD, and strong security practices. Promote a culture that values technical excellence together with support and compassion for individualsWork on a Cross-functional team: You will work directly with Product Managers, Project Managers, Designers, and other teams to define and refine features. You will also need to be an advocate for short- and long-term technical priorities.Advocate for our company and team values: We emphasize diversity, humility, transparency, and putting the needs of the Patient first.Minimum Requirements5+ years of software development experience, with at least 3 years professional experience with iOS applications in production Solid understanding of multi-threading, networking, and memory management on iOS devicesSwiftUI, UIKit, or Programmatic UI experienceProficiency in SwiftImportant Skills and QualificationsPriority things that are vital and central for the role - often “soft” skills that aren’t requirements per se, but nonetheless key characteristics the candidates should have.Strong product sense and ability to collaborate with Product Managers and DesignersExcellent communication skills and passion for solving tough technical problemsHigh attention to detail and a pride in defining your own high standards of quality; our standards should be higher than the minimum any regulatory program requiresPractical StuffYou must reside and be authorized to work in either the U.S. or Canada.We are a fully remote team within the US and Canada. If you’re in San Francisco, our pet-friendly office is just a block from Golden Gate Park.CompensationSalary ranges displayed reflect the minimum and maximum target for new hire salaries for the position across all locations. For more information, please visit runelabs.io and strive.group. " You’ll be working on Rune’s StrivePD mobile app, which helps improve the lives of people living with Parkinson's Disease. As a senior engineer you will help shape the future of the product, and ensure we’re shipping high quality, extensible code by defining standards around testing and releasing new code.Share responsibility for production.
Senior Accountant
Company: Cresco Labs
Location: Chicago, IL
Posted Sep 22, 2023
Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.ADDITIONAL REQUIREMENTSMust be 21 years of age or older to applyMust comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Our ideal candidate must be a self-starter who is highly organized with great attention to detail, who thrives in a fast-paced environmentCORE JOB DUTIES Key contributor to the monthly general ledger close and reporting process; responsible for the Company’s respective regional P&L and balance sheet, including review and preparation of journal entries, account reconciliations, and other accounting areas as assigned Assist in leading and mentoring staff accountants to complete assigned tasks in accordance with close deadlinesPrepare schedules used for accounting, management reporting, external reporting, audit, and tax purposes on an ongoing basisPrepare variance analysis and other reporting for senior managementSupport the year-end financial audit and tax preparation process with external auditorsAssist with process improvements for accounting, including refinement and automation of close processes and reportingDevelop and document busito maintain and strengthen internal controlsWork cross functionally with all company departments including operations, finance (tax, FP&A, investor relations), sales, marketing, legal, compliance, and HRWork directly with operational and site teams on special projects and initiatives related to accounting and reportingImplement accounting policies and procedures as company expands in to new and established marketsContribute to implementationREQUIRED EXPERIENCE, EDUCATION AND SKILLS Bachelor’s Degree in Accounting or Business with Accounting concentration3+ years accounting experience (public accounting or public company corporate accounting strongly preferred) CPA preferred Strong interpersonal skills and consistent follow through on assigned tasks Experience with financial systems and ERP systems (Sage Intacct preferred) with knowledge of data structure and reporting requirements Advanced proficiency in MS Excel (including pivot tables and V-lookup functions) and MS Office required Enjoys working in a start-up, fast-paced environment Ability to work independently in a highly organized manner and demonstrate sound judgement BENEFITSCresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. This will include preparing monthly and quarterly key schedules used for accounting, audit, tax, and both internal and external reporting. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you’re interested in joining our mission, click the below links to join our team today!MISSION STATEMENTAt Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.JOB SUMMARYCresco Labs is seeking a Senior Accountant to join our corporate controllership team in Chicago, IL. The Senior Accountant will report to the Accounting Senior Manager and will be responsible for assisting in reporting and reconciliation of accounting processes and managing the general ledger close for certain company divisions. This individual will analyze financial statements to find and resolve any discrepancies.
Full-Stack Software Engineer
Company: Aptos Labs
Location: Peninsula
Posted Sep 22, 2023
We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need. Within the range, individual pay is determined by work location, job-related skills demonstrated during the interviews, working experience, and relevant education or training. Please note that the compensation details listed in role postings reflect the base salary only and do not include equity, tokens, or benefits.Our Benefits100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)Equipment of your choiceFlexible vacation time, 11 holidays, and floating company days off Competitive SalaryEquity (RSUs)Protocol Token Grants401k matching (US Employees)Fun and inclusive in-person and digital eventsAptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. As such, our range may be higher than what is displayed. Our base salary ranges are determined by experience and location, and we hire at all levels for multiple roles. We are looking for scrappy candidates who can build robust prototypes quickly, care about craft, and share a passion for building great products.What You'll Be Doing:Own the technical design and implementation of new and innovative web and mobile applications.Build web3-native features on top of our blockchain infrastructure.Write well-tested, reliable code for use by millions of users.Be a strategic thought partner to your product and design counterparts.Collaborate closely with engineers on other teams responsible for other layers of the product infrastructure.What We're Looking For:At least 5 years of experience as a hands-on software engineer.Extensive experience writing production code on shipped full-stack apps, with a strong foundation in data structures, algorithms, and system design.Experienced with React / React Native.Experienced with traditional backend development.Interest or familiarity in “smart contract” languages such as Move and Solidity.Demonstrated experience driving change within an organization and leading complex technical projects.Entrepreneurial, creative, scrappy, high attention to detail, and interest in craft.Experience building consumer products is a plus.Experience being a founder is a plus.Experience working in Web3 is a plus.The base salary range for this full-time position is $180k - $280k. This is a product-oriented role, where you will build user-facing or developer-facing products on Aptos’s blockchain. We do hire exceptionally talented professionals with decades of experience in their field. The range displayed on each job posting reflects the minimum and typical maximum target for new hire salaries for the position of a candidate based in the Bay Area at any level.
Blockchain Automation and Test Engineer
Company: O(1) Labs
Location: Remote
Posted Sep 20, 2023
People of color, LGBTQ individuals, women, and people with disabilities are strongly encouraged to apply. Within the range, individual pay is determined by role, level, and additional factors, including job-related skills and experience. Your recruiter can share more about the specific salary range during the hiring process.We are committed to building a diverse, inclusive company. Our salary ranges are determined by role and level. We also offer competitive compensation both in salary and equity as well as top-of-the-market benefits.The role includes:Developing automation tests and tooling to ensure high levels of quality and correctnessWorking with the team to identify and implement the metrics, monitoring and alerting that indicate application quality and network healthBeing the steward of testing best practicesTroubleshooting and debugging test failures and bug reportsThere is no need to have prior experience in blockchain or cryptocurrency however Quality Assurance, SDET/STE or Testing experience is necessary. The ideal candidate will be motivated and excited to engage on green field projects and will have interest or experience in any of the following:Blockchain and/or cryptocurrencyDistributed systemsNetworkingSecurityFunctional programmingProgramming language theorySecurityExperience in QA is the only hard requirement; we're more interested in learning about your individual background! About UsO(1) Labs is the team that incubated, launched and contributes to Mina Protocol, a Layer 1 blockchain that compresses the blockchain from hundreds of gigabytes down to the size of a few tweets and can scale to millions of users while remaining decentralized enough for cell phones to be fully verifying nodes. Using the power of Mina and zk technology we are at the forefront of building a privacy centered Web 3.0. With this work we are driving the potential to reimagine social structures. We are looking for an engineer with a focus on quality to help us build out our QA tooling and automated testing practices. This is a chance to join a small, collaborative team and have a ton of independence while working on fascinating problems that span software engineering, systems design, cryptography, and computing. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position for remote roles. We believe in and are dedicated to incorporating diverse perspectives from conception through realization.We are based in San Francisco, CA but our team is spread out around the world and offer competitive compensation both in salary and equity as well as top-of-the-market benefits.If you'd be interested in talking further, please get in touch by sending an email with your resume and the subject "Blockchain Automation and Test Engineer" to [email protected] US base salary range for this full-time position is for $188,125 to $195,000 + equity + benefits. We are looking for talented and motivated engineers to join the Engineering team at O(1) Labs. This is a chance to join a small, collaborative team and have a ton of independence while working on fascinating cross-disciplinary problems in computing and building on the first cryptocurrency protocol with a succinct blockchain, Mina Protocol.The RoleCryptocurrency is a domain where correctness really counts.
Senior Compensation Analyst
Company: Grafana Labs
Location: Other US Location
Posted Sep 20, 2023
We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow. For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management). Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page. Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. Benefits include equity, bonus (if applicable) and other benefits listed here. About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. Actual compensation may vary based on level, experience, and skillset as assessed in the interview. Support annual compensation review and promotion processes. Provide analytical support and data analysis, preparing ad-hoc and regular reports Conduct strategic analysis of workforce data to identify trends and provide actionable recommendations, including researching best practices Ensure compliance with all applicable global compensation regulationsParticipate in special projects and collaborate cross-functionally, including compensation support for establishing new countries/regionsRequirements: 3-5 years experience in a global compensation role where you have experience with broad-based, sales team, and executive compensation programs, and have prepared compensation committee materials. Operate at multiple altitudes, prioritize workload and manage multiple projects and tasksYou should have superior analytical and problem solving skills with a strong focus on attention to detail whilst delivering against tight deadlinesIdeally you will have experience of working remotely and/or internationally coordinating with peers and team members globally and understand the challenges and opportunities of remote working and remote communication You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually You will be highly approachable while successfully being able to provide a customer service approach to your role ensuring that everyone, locally and internationally, views you as a “go to” personYou will be in the detail and happy to own your administrative tasks through to completionCertified Compensation Professional (CCP) designation preferredIn the United States, the Base (OTE for commission positions) compensation range for this role is $135,500- $162,600. Partner with our People team to ensure salary, bonus and equity communications are delivered with maximum impactAct as a subject matter expert regarding emerging and evolving external market trends in executive compensation that impact the design and disclosure of compensation, including corporate governance, legislative and regulatory landscape, proxy advisor policies, and investor concernsSupport internal and external executive-level compensation offers, ensuring market competitiveness and internal equityAssist with the preparation of the Compensation Committee materials and provide supporting analytics and reports; manage the process and timeline for meeting preparationTrain and enable People team and business leaders on compensation philosophy, strategy, and processes; maintain internal compensation toolkit; update and leverage compensation software Maintain Workday Advanced Compensation module configuration; collaborate with HRIS team to ensure the system is regularly updated to reflect changes to structures, programs, and profiles. You will love this role if you thrive in a fast-paced environment where you have the opportunity to dig into the details, conduct analyses and provide consultation on a day-to-day basis related to compensation recommendations, strategy, design, and effectiveness. The responsibilities listed below are a sampling of the projects you would help to support and lead.Responsibilities:Deliver guidance and advisory services to People team and business partners on compensation matters to ensure a balanced approach of market competitiveness to drive attraction and retention of talent while facilitating internal equity across the organizationPerform regular compensation benchmarking; participate in salary surveys, analyze market and peer group data trends and evaluate impact; review and age structures annually Drive annual compensation review and equity planning processes including timelines, communications, budget, systems/tools configuration and testing, training, reporting and calibration. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
Support Specialist (Billing) Grafana Self Serve (Remote, EST)
Company: Grafana Labs
Location: Other US Location
Posted Sep 21, 2023
If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow. For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management). Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page. Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page. About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. You will have the exciting opportunity to help drive process improvements, contribute to the team knowledge base, and help further define and grow this role, making it an ideal position for someone who is both detail-oriented and passionate about the customer experience.Responsibilities:Responsible for monitoring support requests and addressing customer inquiries related to billing, payment processing, and invoices promptly and professionally, providing exceptional customer service.Investigate and resolve billing discrepancies or disputes, collaborating with cross-functional teams to find effective solutions.Triage complex billing related issues to experts via path of escalation.Conduct calls with customers when necessary to clarify billing scenarios.Continuously evaluate and improve billing processes, identifying areas for optimization and automation to enhance efficiency and accuracy.Educate customers on billing procedures, policies, and payment options to ensure clarity and transparency.Requirements:3+ years of work experience in customer support, focused on billing, accounting, finance, or accounts receivable.Experience working with pay-as-you-go monthly billing models; data visualization or data storage product experience is a plusExperience working in ticketing systems (Zendesk preferred)Proficiency in using billing software and financial systems; experience with cloud-based billing systems is a plus (Smartsheets, NetSuite, Adyen, Google Sheets).Strong analytical skills and attention to detail, with the ability to identify and resolve billing discrepancies.Exceptional communication and interpersonal skills, with the ability to interact professionally with customers and colleagues.Strong problem-solving abilities and a proactive attitude toward process improvement.Eagerness to frequently adapt and learn in a fast-paced environment.Ability to work independently and collaboratively within a team environment.In the United States, the base compensation range for this role is $60,000 - $65,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. We are seeking a talented and motivated Billing Specialist to join our customer support team and play a pivotal role in shaping our billing processes and ensuring customer satisfaction.As a Billing Specialist, you will be a key contributor within the support team, helping address inquiries or issues related to the billing of Grafana products, which will enable the support organization to further scale operations. We know that our company runs on the hard work and the dedication of our passionate and creative employees. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. This is an exciting opportunity to join a technology startup in a high growth phase.
Ecosystem Program Manager
Company: Aptos Labs
Location: Peninsula
Posted Sep 22, 2023
We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need. Within the range, individual pay is determined by work location, job-related skills demonstrated during the interviews, working experience, and relevant education or training. Please note that the compensation details listed in role postings reflect the base salary only and do not include equity, tokens, or benefits.Our Benefits100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)Equipment of your choiceFlexible vacation time, 11 holidays, and floating company days off Competitive SalaryEquity (RSUs)Protocol Token Grants401k matching (US Employees)Fun and inclusive in-person and digital eventsAptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. As such, our range may be higher than what is displayed. Our base salary ranges are determined by experience and location, and we hire at all levels for multiple roles. You will help the team to actively identify opportunities in process improvements, foster seamless internal and external communication, and be an integral part in growing our Aptos ecosystem.What you'll be doing:Driving ecosystem initiatives and working with our ecosystem team to help establish and execute specific strategies and initiatives of the Aptos ecosystem team and programsAssist leadership team in driving key business outcomes and lead select projects/programs independentlyFacilitate effective internal and external communications to ensure a shared understanding of program status, risks, and dependencies amongst stakeholders. Conduct market research, synthesize findings, and work with team members to propose recommendations that shape the future of the company strategyHelp enhance the efficiency of the team by establishing new processes and upgrading current processesEstablishing independent opinions to help identify potential risks to projects both internally and externallyConduct community surveys, interviews, and market research to help the team better understand our developer community needs, then use these feedback for future strategy and process improvementWork closely with other cross-functional teams to manage strategy milestones and deliveryMaintain and improve ecosystem partner databases, and design ecosystem evaluation frameworks Collaborate with cross-functional teams to ensure program milestones and deliverables are completed on time.What we’re looking for:5+ years of project and/or program management in fintech, blockchain or cryptocurrency businessesDeep analytical, prioritization and problem solving skillsAbility to work in small but collaborative teams to achieve company-wide goalsExperience in development and design of distributed computing environmentsExperience working in software product managementExceptional communication and organizational skillsDemonstrated passion for blockchain, cryptocurrency, and the Aptos missionThe base salary range for this full-time position is $114k - $162k. We do hire exceptionally talented professionals with decades of experience in their field. The range displayed on each job posting reflects the minimum and typical maximum target for new hire salaries for the position of a candidate based in the Bay Area at any level. You are someone who can work autonomously with a strategy mindset and exceptional organizational skills.