Jobs at Customer.io
550 open positions
Senior Product Manager
Company: Customer.io
Location: Remote
Posted Apr 01, 2023
Customer.io is looking for a Senior Product Manager to lead a new product development squad. The job requires a deep knowledge of customer data integration, identity resolution, and competitive landscape. The company offers a competitive salary, benefits, and a positive work culture.
QA Engineer
Company: Customer.io
Location: Remote
Posted Apr 17, 2023
Customer.io is looking for a QA Engineer to join their growing Engineering team. The company values diversity, empowerment, and collaboration. They offer flexible work hours, remote work, and opportunities for growth. The role involves designing plans, scenarios, and scripts for testing services, contributing to automation, and working with tech support teams.
Associate Customer Success Manager
Company: Customer.io
Location: Remote
Posted Apr 15, 2023
The text is a job description for an Associate Customer Success Manager position at Customer.io. The role involves managing the onboarding of SMB and Mid-Market segment customers, providing general and technical support, and collaborating with various teams to ensure customer success. The ideal candidate should be an expert communicator, curious, and enjoy solving problems. The company offers a competitive salary, comprehensive benefits, and a flexible work schedule. Final candidates will undergo a background check and employment verifications.
Senior Backend Engineer - Data
Company: Customer.io
Location: Remote
Posted Apr 13, 2023
Customer.io is seeking a Senior Back-End Engineer to join their remote team. The company values diversity, empathy, transparency, and responsibility. They offer flexible work hours, a collaborative work environment, and opportunities for growth. The ideal candidate should have experience with scalability challenges, distributed applications, and customer needs. The company offers a starting salary of $118,000 - $167,400 USD, unlimited PTO, medical benefits, parental leave, and more.
Solutions Architect
Company: Customer.io
Location: Remote
Posted Apr 07, 2023
The text is a job description for a Solutions Architect position at Customer.io. The role involves supporting the sales team in closing premium deals, answering technical questions, and delivering custom solutions for integrations and core use cases. The ideal candidate should have excellent communication skills, strategic decision-making abilities, and experience working for a SaaS company or with a marketing automation platform. The company offers a starting salary of $100,000 USD, unlimited PTO, comprehensive benefits, and a flexible work schedule.
Senior Backend Engineer
Company: Customer.io
Location: Remote
Posted Apr 17, 2023
Customer.io is seeking a Senior Back-End Engineer to join their remote team. The company values diversity, effectiveness, and unique perspectives. They are looking for collaborative developers who love solving large-scale puzzles and are passionate about building a performant platform. The role offers flexibility, freedom, and opportunities for growth. The ideal candidate should have experience with scalability challenges, distributed applications, and customer needs. The company offers unlimited PTO, benefits, and a flexible schedule.
Senior Product Designer
Company: Customer.io
Location: Remote
Posted Apr 16, 2023
Customer.io is looking for a Senior Product Designer II to join their remote and distributed team of 220 members across 17 countries. The role involves partnering with a Product Manager and engineers to lead a squad solving specific customer needs, research and design solutions, and build customer empathy. The ideal candidate should have 5+ years of experience in a software development setting, strong design executions, and a growth mindset. The company offers a starting salary of $165,000 USD, unlimited PTO, medical, dental, vision, and supplemental insurance, 12 weeks paid parental leave, a 401k retirement matching, health and wellness allowance, home office stipend, internet and cell phone reimbursement, co-working space reimbursement, learning and development reimbursement, a 1 month paid sabbatical after four years, a company retreat, and a flexible schedule.
Technical Support Engineer II
Company: Customer.io
Location: Remote
Posted Apr 15, 2023
The job posting is for a Tier II Technical Support Engineer at Customer.io, a company that helps internet businesses manage, send, and track performance of emails, SMS, push notifications, and in-app messages. The role involves handling complicated cases, communicating with customers via the Support Center, and working on process improvement. The company offers a starting salary of $xxx - $xxx USD, unlimited PTO, medical, dental, vision, and supplemental insurance, 12 weeks paid parental leave, a 401k retirement matching, health and wellness allowance, home office stipend, internet and cell phone reimbursement, co-working space reimbursement, learning and development reimbursement, a paid sabbatical after four years, a company retreat, and a flexible schedule.
Sales Operations Manager
Company: Customer.io
Location: Remote
Posted Mar 29, 2023
Customer.io is seeking a Sales Ops Manager to optimize their tool stack, improve workflows, and increase sales. The ideal candidate should have strong understanding of Salesforce.com platform, 2+ years of experience as a Salesforce system administrator, and excellent business and analytical skills. The position offers a starting salary of $110,000 USD, unlimited PTO, comprehensive benefits, and a flexible work schedule.
Solutions Architect
Company: Customer.io
Location: Remote
Posted Apr 07, 2023
Customer.io is looking for a Solutions Architect to support their sales team in closing premium deals and ensuring leads are confident in their buying decision. The role involves assisting with technical pre-sales calls, building proofs of concepts, and contributing to sales materials. The ideal candidate should have strong communication skills, strategic decision-making abilities, and experience working for a SaaS company or with a marketing automation platform.
Customer Success Manager - Spanish Speaking
Company: Customer.io
Location: Remote
Posted Mar 04, 2023
Customer.io, a growing company specializing in automated communication, is seeking Customer Success Managers fluent in Spanish. The role involves managing account onboarding, providing ongoing support, and collaborating with various teams to resolve customer issues. The ideal candidate is a curious, creative problem solver with a knack for understanding customer needs and a passion for customer experience. Customer.io offers a competitive salary, comprehensive benefits, and a flexible work environment.
Sales Operations Manager
Company: Customer.io
Location: Remote
Posted Mar 29, 2023
Customer.io is seeking a Sales Ops Manager to optimize their tool stack, improve workflows, and increase sales. The ideal candidate should have strong understanding of Salesforce.com platform, 2+ years of experience as a Salesforce system administrator, and excellent business and analytical skills. The position offers a starting salary of $110,000 USD, unlimited PTO, comprehensive benefits, and a flexible work schedule.