Jobs at Delivery Hero
1,247,168 open positions
VP of Product
Company: Course Hero
Location: Peninsula
Posted Mar 15, 2024
<p><span><strong>Course Hero<strong> is looking for an entrepreneurial handson and missiondriven <strong>Head of Product<strong> for all of Course Herocoms product lines This leadership role will be responsible for driving strategy execution and business outcomes for the entire customer lifecycle from acquisition to retention You will manage a product team of 15+ and report to and partner with the CEO of CHcom to directly influence the future of Course Hero <span><p> <p><span>This is a role that requires business acumen strong user empathy and an obsession with data to make big strategic bets coupled with tactical wins to reach the desired business outcomes<span><p> <p><span>Furthermore you will have the opportunity to innovate and build solutions that help millions of students from around the world with their toughest academic challenges<span><p> <p><span><strong>Here are some ways you will make an impact<strong><span><p> <ul><li><span>Lead and mentor an impactful and data driven product management team across growth and product<span><li> <li><span>Create and foster diverse teams and an inclusive culture<span><li> <li><span>Drive impact by owning and executing the strategy for growing distribution improving customer retention and upleveling our overall product experience<span><li> <li><span>Set objectives that empower product development teams to achieve key business results<span><li> <li><span>Collaborate with Design and Marketing to build Course Heros brand as the goto learning platform for every course<span><li> <li><span>Directly influence our corporate development strategy to identify potential opportunities to bolster Course Heros growth and product innovation <span><li> <ul><p><span><strong>Are you our VP of Product<strong><span><p> <ul><li><span>Experience leading high performing product development teams<span><li> <li><span>Entrepreneurial drive and spirit to deliver business results <span><li> <li><span>Proven ability to lead growth and product teams spanning acquisition engagement and retention <span><li> <li><span>Proven expertise in turning complex consumer problems into simple and delightful user experiences <span><li> <li><span>Confidence to lead with experience but validates through an obsessive focus on user research competitive analysis and experimentation <span><li> <li><span>Able to build a compelling strategy and work with the team to drive executional excellence <span><li> <li><span>Proven ability to partner with design analytics and engineering in a product management led company <span><li> <ul><p><span><strong>Bonus Points<strong><span><p> <ul><li><span>Experience with marketplace products aggregators and network effects<span><li> <li><span>Proven track record managing PampLs or at least topline revenue<span><li> <li><span>Experience scaling distribution through SEO performance marketing and partnerships<span><li> <li><span>Passion for evolving education to help students graduate<span><li> <ul><p><strong>Benefits amp Perks<strong><p> <ul><li datastringifyindent=0 datastringifyborder=0>Competitive salary annual bonus and RSUs<li> <li datastringifyindent=0 datastringifyborder=0>Medical coverage including full dental and vision<li> <li datastringifyindent=0 datastringifyborder=0>Life and disability benefits<li> <li datastringifyindent=0 datastringifyborder=0>401k program US retirement savings plan Canada with company match<li> <li datastringifyindent=0 datastringifyborder=0>One month paid sabbatical after 5 years at the company<li> <li datastringifyindent=0 datastringifyborder=0>Education reimbursement<li> <li datastringifyindent=0 datastringifyborder=0>Professional development workshops amp industry conferences<li> <li datastringifyindent=0 datastringifyborder=0>Paid parental leave<li> <li datastringifyindent=0 datastringifyborder=0>Flexible work schedule<li> <li datastringifyindent=0 datastringifyborder=0>Social responsibility program volunteer time off and donation matching<li> <li datastringifyindent=0 datastringifyborder=0>Annual wellness stipend<li> <li datastringifyindent=0 datastringifyborder=0>Monthly tech stipend<li> <li datastringifyindent=0 datastringifyborder=0>Annual family planning stipend<li> <li datastringifyindent=0 datastringifyborder=0>Quarterly snack boxes delivered to your door<li> <li datastringifyindent=0 datastringifyborder=0>Cell phone allowance<li> <ul><p>For positions in San Francisco CA and other locations where required we will consider for employment qualified applicants with arrest and conviction records Other locations IL MA NJ<p> <p>Research shows that candidates from underrepresented backgrounds often dont apply for roles if they dont meet all the criteria We strongly encourage you to apply if youre interested wed love to learn how you can amplify our team with your unique experience<p> <p><em>We are a virtualfirst company and have employees dispersed throughout the United States and Canada We have a marketbased pay structure that varies by location The base pay for this position is dependent on multiple factors including candidate experience and expertise and may vary from the amounts listed below You may also be eligible to participate in our bonus program and may be offered an equity award benefits and other types of compensation<em><p> <p><em>This role is eligible for hire in the San Francisco Bay Area US<em><p> <p><em>In accordance with California law the base salary for this role if filled within California is $241000 $434000<em><p> <p>US<p> <p>LIHybrid<p> <div> <p><strong>Equal Employment Opportunity Statement EEO<strong><p> <p>We are an equal opportunity employer and value diversity and inclusion within our company<span> <span>We will consider all qualified applicants without regard to race religion color national origin sex gender identity gender expression sexual orientation age marital status veteran status or ability status We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment as provided to other applicants or employees Please contact us to request accommodation<p> <p> <p> <p><strong>About Course Hero<strong><p> <div id=1622234633000800 dataqa=virtuallistitem> <div dataqa=messagecontainer dataqaunprocessed=false dataqaplaceholder=false> <div dataqahover=true> <div> <div> <div dataqa=messagecontent> <div> <div> <div dataqa=blockkitrenderer> <div> <div> <p>Course Hero is on a mission to help students graduate confident and prepared The online learning platform offers over 60 million coursespecific study resources created by and for students and educators as well as 247 tutor help More than 65000 verified college educators use Course Hero to collaborate with other faculty and share resources to hone new strategies for instruction Everyday students educators and tutors help more than 20 million students make every study hour count<p> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <p><span datask=tooltipparent>Join us on our mission<span><p> <div>
Sr. Analyst, Business Analytics
Company: Favor Delivery
Location: Austin, TX
Posted Mar 19, 2024
Favor, a Texas-based food delivery app, is seeking a Senior Analyst to join their Business Analytics team. The role involves leveraging data to generate insights about customers, delivery drivers, and restaurant partners. The ideal candidate will have a related degree, 4+ years of analytical experience, and proficiency in business intelligence software, client-side analytics, and scripting languages. The position offers a hybrid work model, comprehensive benefits, unlimited PTO, learning opportunities, and a supportive community. Favor is committed to diversity, equity, and inclusion.
Betting Hero Sales Ambassador
Company: Betting Hero
Location: Other US Location
Posted Mar 21, 2024
Betting Hero, founded in 2018, is a leading in-person customer acquisition company in the U.S. online gambling industry. They have helped over 300,000 customers register, deposit, and bet at legal U.S. online sports books and casinos. Betting Hero is now seeking new 'Heroes' with a determined attitude, strong communication skills, and a commitment to ethical standards. The company offers unlimited earning potential, advancement opportunities, and a fun, collaborative culture.
Integrated Marketing and Brand Operations Intern
Company: Favor Delivery
Location: Austin, TX
Posted Mar 15, 2024
<p>We are seeking enthusiastic and ambitious individuals to join our summer internship program for 8 weeks in Austin Texas As an intern with us you will gain handson experience while working alongside your dedicated mentor and building connections with various other team members<p> <p><br ><p> <p>Our program offers a dynamic opportunity designed to provide you with realworld experience where you will be able to further your knowledge and education You will have the chance to learn all about the ondemand delivery industry our company culture and build your portfolio with tangible work and results <p> <p><br ><p> <p>As an Integrated Marketing and Brand Operations Intern you will work on a variety of strategic and operational initiatives under the Sr Manager of Marketing and Brand Operations The work will support the effectiveness of the marketing department in a key moment in the calendar year as we prepare for our biggest annual awareness and customer acquisition campaign The strategic initiatives will consist primarily of analysis the Marketing team will use for quarterly planning as well as supporting HEB integrated marketing efforts as needed The operational initiatives will equip the Marketing team to work as effectively as possible<p> <p><br ><p> <p>This is a paid fulltime hybrid internship in Austin Texas Our ideal candidate is driven hardworking and eager to learn If you are looking to have fun and feel engaged with a team then we invite you to apply<p> <p><b>What Youll Do<b> <p><ul><li>Prepare and optimize quarterly planning materials<li> <li>Maintain integrated marketing status reports<li> <li>Analyze past integrated marketing campaigns<li> <li>Conduct competitive analysis to influence future integrated marketing campaigns<li> <li>Document and maintain processes in the marketing Asana system<li> <li>Create a marketing wiki to house best practices processes key documentation and operating mechanisms <li> <ul><p><b>Skills You Have<b> <p><ul><li>This role can help springboard your career in quality operations and allow you to grow in many different directions You do not need to have formal training but we will ask you to speak about how your background has prepared you for the work youll be doing as a member of the Operations team Translatable backgrounds that might be successful include marketing advertising brand strategy project management communication or a similar mix of training and experience that you think will make you successful on the Marketing team<li> <p><br ><p> <ul><p><b>Who You Are<b> <p><ul><li>You are selfmotivated resourceful and able to execute assigned tasks efficiently and effectively<li> <li>You are curious thorough and are eager to dive into the details ask questions and solve problems<li> <li>You have strong communication skills written and verbal <li> <li>You can build rapport and work collaboratively with others on a team<li> <ul><p> <p><p><b>Life at Favor<b><p> <p><br ><p> <p><b>Where youll work <b>This is a hybrid role meaning youll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin Texas for the remaining work days No matter where you work best we foster an inclusive and flexible environment to support our workforce <p> <p><br ><p> <p><b>Benefits<b> We offer premium health vision dental and life insurance alongside 401k options We go beyond the basics while also throwing in Favor delivery fee credit and HEB discounts <p> <p><br ><p> <p><b>Paid time off PTO<b> We offer unlimited PTO for salaried employees thats actually unlimited and ample vacation time to all team members<p> <p><br ><p> <p><b>Learning and development<b> We encourage personal growth and education through Internalships and Learning Labs taught by Favor team members and external facilitators<p> <p><br ><p> <p><b>Community<b> Whether youre an avid cyclist dog lover or Magic enthusiast theres a group for you here We foster community through Employee Resource Groups ERGs quarterly companywide events weekly happy hours and regular connection opportunities<p> <p><br ><p> <p><b>Diversity equity and inclusion <b>At Favor we believe that to be the best delivery app in Texas we need to represent all Texans We are committed to growing a team with different backgrounds experiences abilities and perspectives and we are an equal opportunity employer <p> <p><br ><p> <p>In addition as a candidate if you require any accommodations throughout the recruitment process simply let your recruiter know Our talent acquisition team will work with you directly to ensure a smooth and delightful process<p> <p><p>
Pricing Analyst Intern
Company: Favor Delivery
Location: Austin, TX
Posted Mar 15, 2024
<p>We are seeking enthusiastic and ambitious individuals to join our summer internship program for 8 weeks in Austin Texas As an intern with us you will gain handson experience while working alongside your dedicated mentor and building connections with various other team members<p> <p><br ><p> <p>Our program offers a dynamic opportunity designed to provide you with realworld experience where you will be able to further your knowledge and education You will have the chance to learn all about the ondemand delivery industry our company culture and build your portfolio with tangible work and results <p> <p><br ><p> <p>As a Pricing Analyst Intern you will contribute to the strategy for how we price restaurants and stores in the Favor app You will be partnering with teams across the organization including Sales Merchandising Marketing and Business Analytics to learn more about what we can offer and how that stacks up against the competitive landscape We believe in providing our interns with exposure to various aspects of the business to help develop a wellrounded skill set Your responsibilities may include key projects research data analysis and assisting with the daytoday operations of the team <p> <p><br ><p> <p>This is a paid fulltime hybrid internship in Austin Texas Our ideal candidate is driven hardworking and eager to learn If you are looking to have fun and feel engaged with a team then we invite you to apply<p> <p><b>What Youll Do<b> <p><ul><li>Put together a competitive analysis to gain a better understanding of how other delivery service providers have priced the same and similar restaurants and stores<li> <li>Collaborate with the Sales and Merchandising teams to better understand the business landscape and what we offer today<li> <li>Using data offer recommendations for how we can offer more strategic pricing for restaurants in the app<li> <li>Assist with daytoday operations of the team <li> <ul><p><b>Skills You Have<b> <p><ul><li>This role can help springboard your career in quality operations and allow you to grow in many different directions You do not need to have formal training but we will ask you to speak about how your background has prepared you for the work youll be doing as a member of the Operations team Translatable backgrounds that might be successful include data analytics merchandising sales or a similar mix of training and experience that you think will make you successful on our team<li> <ul><p><b>Who You Are<b> <p><ul><li>You are selfmotivated resourceful and able to execute assigned tasks efficiently and effectively<li> <li>You are curious thorough and are eager to dive into the details ask questions and solve problems<li> <li>You have strong communication skills written and verbal <li> <li>You can build rapport and work collaboratively with others on a team<li> <ul><p> <p><p><b>Life at Favor<b><p> <p><br ><p> <p><b>Where youll work <b>This is a hybrid role meaning youll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin Texas for the remaining work days No matter where you work best we foster an inclusive and flexible environment to support our workforce <p> <p><br ><p> <p><b>Benefits<b> We offer premium health vision dental and life insurance alongside 401k options We go beyond the basics while also throwing in Favor delivery fee credit and HEB discounts <p> <p><br ><p> <p><b>Paid time off PTO<b> We offer unlimited PTO for salaried employees thats actually unlimited and ample vacation time to all team members<p> <p><br ><p> <p><b>Learning and development<b> We encourage personal growth and education through Internalships and Learning Labs taught by Favor team members and external facilitators<p> <p><br ><p> <p><b>Community<b> Whether youre an avid cyclist dog lover or Magic enthusiast theres a group for you here We foster community through Employee Resource Groups ERGs quarterly companywide events weekly happy hours and regular connection opportunities<p> <p><br ><p> <p><b>Diversity equity and inclusion <b>At Favor we believe that to be the best delivery app in Texas we need to represent all Texans We are committed to growing a team with different backgrounds experiences abilities and perspectives and we are an equal opportunity employer <p> <p><br ><p> <p>In addition as a candidate if you require any accommodations throughout the recruitment process simply let your recruiter know Our talent acquisition team will work with you directly to ensure a smooth and delightful process<p> <p><p>
HR Onboarding Consultant
Company: Employment Hero
Location: New Zealand
Posted Mar 21, 2024
Employment Hero, a rapidly growing SaaS company, is seeking an experienced HR Onboarding Consultant. The role involves onboarding small to medium businesses onto the Employment Hero platform, providing guidance and support for platform configuration and optimization. The ideal candidate should have experience in a fast-paced environment, knowledge of New Zealand employment and HR legislation, and strong communication skills. The role offers opportunities for innovation, process improvement, and collaboration within the team and across departments.
Senior DevOps Engineer
Company: Favor Delivery
Location: Austin, TX
Posted Mar 15, 2024
<p>Favors Engineering team is responsible for the complex systems that make hightouch logistics happen in real time This includes finding the perfect Runner thats what we call Favor delivery drivers managing the communication between customers and Runners keeping thousands of mobile applications in sync and more We are looking for a Senior DevOps Engineer to drive our cloud and configuration management and build deploy and monitor platforms <p> <p><br ><p> <p>As a Senior DevOps Engineer your job is to apply our company goals to our technology Along with a team of other motivated engineers your job will be to ensure worldclass performance efficiency change management monitoring capacity planning and emergency response capabilities Your ultimate goal is to engineer operationally efficient and performant solutions increase system observability minimize human interactions with production systems accelerate customer value delivery and communicate those best practices to others<p> <p><br ><p> <p>You will work closely with Engineering Quality Data and Product Engineering teams to help define how we build test and ship our products at scale You must be a selfstarter who thrives in a fastpaced agile environment and show an eagerness to learn and introduce new technologies as the need arises Most importantly we need a leader who can prioritize multitask and deliver scalable solutions<p> <p><b>What Youll Do<b> <p><ul><li>Create infrastructureascode that is scalable performant reliable and secure<li> <li>Implement and manage a containerized microservices infrastructure delivering continuous integration and continuous delivery deployment CICD for new applications on Amazon Web Services AWS<li> <li>Maintain monitoring and alerting systems for Favors production services<li> <li>Collaborate with developers to make sure new environments meet requirements and conform to best practices<li> <li>Monitor the performance of production systems by giving recommendations for enhancing performance and assisting in implementation<li> <li>Improve the development pipeline from local development to production<li> <li>Implement maintain and test a disaster recovery plan<li> <li>Improve and iterate upon team processes<li> <li>Provide mentorship to team members and developers<li> <li>Engage and nurture development teams to be capable of maintaining services once they are live by measuring and monitoring availability latency and overall system health<li> <li>Share an oncall rotation and be an escalation contact for service incidents<li> <ul><p><b>Skills You Have<b> <p><ul><li>Expert understanding of Git and knowledge of coding patterns and their applicable uses to write secure performant testable code<li> <li>4+ years of DevOps experience with a recent focus on Kubernetes infrastructure<li> <li>4+ years of experience working with microservices and ServiceOriented Architectures SOA <li> <li>4+ years of AWS experience <li> <li>4+ years of experience in logging metrics monitoring and alerting preferably with tools such as OpsGenie CloudWatch Grafana<li> <li>Ability to design deploy and maintain productionscale Kubernetes clusters<li> <li>Experience with automationconfiguration management Terraform CloudFormation CDK<li> <li>An understanding of system optimization issues<li> <ul><p><b>Who You Are<b> <p><ul><li>You understand lean and agile principles of software development and help uplevel the entire Engineering team in these areas<li> <li>You are an expert at defining and communicating technical solutions and strategies<li> <li>You are a force multiplier who can move an Engineering team forward through direct contributions and influence<li> <li>You enjoy working with other engineers in a collaborative and iterative environment <li> <li>You have experience scaling systems and teams in a highgrowth startupmediumsize company <li> <li>You communicate well with technical and nontechnical stakeholders<li> <li>You are comfortable working in a LinuxUnix environment<li> <li>You are detailoriented with an organized thought process and the ability to act decisively under stressful conditions<li> <li>You work well with others to solve problems<li> <li>You have a selfmotivated work process and excellent communication skills that allow you to identify areas of improvement and work with the appropriate team members to resolve<li> <li>You are a true fullstack engineer who can navigate and advise in all areas of the software lifecycle including design development deployment debugging monitoring and support<li> <ul><p> <p><p><b>Life at Favor<b><p> <p><br ><p> <p><b>Where youll work <b>This role can be hybrid or remote depending on the team members location in Texas If you live in Austin Texas we ask that you work from home roughly three days per week and work at our HQ for the remaining work days If you live in a different city in Texas you will primarily work from home with the opportunity to travel to Austin for companywide events No matter where you work best we foster an inclusive and flexible environment to support our workforce<p> <p><br ><p> <p><b>Benefits<b> We offer premium health vision dental and life insurance alongside 401k options We go beyond the basics while also throwing in Favor delivery fee credit and HEB discounts <p> <p><br ><p> <p><b>Paid time off PTO<b> We offer unlimited PTO for salaried employees thats actually unlimited and ample vacation time to all team members<p> <p><br ><p> <p><b>Learning and development <b>We encourage personal growth and education through Internalships and Learning Labs taught by Favor team members and external facilitators<p> <p><br ><p> <p><b>Community<b> Whether youre an avid cyclist dog lover or Magic enthusiast theres a group for you here We foster community through Employee Resource Groups ERGs quarterly companywide events weekly happy hours and regular connection opportunities<p> <p><br ><p> <p><b>Diversity equity and inclusion <b>At Favor we believe that to be the best delivery app in Texas we need to represent all Texans We are committed to growing a team with different backgrounds experiences abilities and perspectives and we are an equal opportunity employer <p> <p><br ><p> <p>In addition as a candidate if you require any accommodations throughout the recruitment process simply let your recruiter know Our talent acquisition team will work with you directly to ensure a smooth and delightful process <p> <p><p>
Senior Product Manager - AI Course Assistant (Contract)
Company: Course Hero
Location: Peninsula
Posted Mar 20, 2024
Course Hero is hiring a Product Manager for a 6-month temporary assignment to work on the AI Course Assistant (AICA) group. The role involves collaborating with various teams to develop new product features using AI, course specificity, and user-generated content. The ideal candidate should have 5+ years of product management experience, a passion for Course Hero's mission, and strong communication skills. Bonus points for experience with marketplace products, AI/ML, and quantitative product analysis. The role requires working from office twice a month in Redwood City, CA.
Sr. Product Designer, Consumer
Company: Favor Delivery
Location: Austin, TX
Posted Mar 16, 2024
<p><span>Favor is seeking a passionate Product Designer to define how ondemand delivery works for customers Runners thats what we call Favor delivery drivers restaurants and stores As a member of Favors Product team youll craft experiences that help customers find what they want when they want it Were a closeknit team of designers and product managers guided by a collaborative iterative usercentered design process<span><p> <p><b>What youll do<b> <p><ul><li>Develop a deep and nuanced understanding of the customer experience<li> <li>Use best practices to design amazing experiences across a multitude of touchpoints<li> <li>Serve as the expert on our 15 distinct iOS Android desktop web and mobile web products <li> <li>Inform the company about the needs of our users through research<li> <li>Identify problems mock up solutions and test with users until the product is great<li> <li>Present your ideas regularly to creative peers engineers and key stakeholders including senior leadership<li> <li>Work with crossdisciplinary partners to dig into issues gather feedback and design the right solutions<li> <ul><p><b>Skills you have<b> <p><ul><li>A relevant degree or comparable formal training certification or work experience<li> <li>5+ years of experience in product design experience design user interfaceuser experience design or a similar role<li> <li>2+ years of experience working for a consumer product company or similar company<li> <li>A portfolio that demonstrates usercentered designs across a variety of mobile and web applications and experience designing products that users love<li> <li>Expertise in figma and experience applying established design patterns to your work<li> <li>The ability to describe the design choices you made in past projects<li> <li>A core design skill set that includes wireframing whiteboarding strategy and information architecture<li> <li>The ability to think in both low and high fidelity and understand the impact of design on user experiences across an ecosystem of products<li> <li>An appreciation for great product design and the ability to evaluate what makes an experience good or bad<li> <ul><p><b>Who you are<b> <p><ul><li>You have an acute attention to detail and inconsistencies in products drive you crazy<li> <li>You naturally speak on behalf of the user and seek data and evidence to support them<li> <li>You crave constructive feedback because it makes you a better designer<li> <li>You have excellent communication skills with an ability to explain and advocate for your work<li> <li>You enjoy engaging with research and hearing from usersaudiences directly<li> <li>You are passionate about identifying and solving problems<li> <ul><p> <p><p><b>Please link your portfolio and any required passwords<b><p> <p><br ><p> <p><b>Life at Favor<b><p> <p><br ><p> <p><b>Where youll work <b>This is a hybrid role meaning youll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin Texas for the remaining work days No matter where you work best we foster an inclusive and flexible environment to support our workforce <p> <p><br ><p> <p><b>Benefits<b> We offer premium health vision dental and life insurance alongside 401k options We go beyond the basics while also throwing in Favor delivery fee credit and HEB discounts <p> <p><br ><p> <p><b>Paid time off PTO<b> We offer unlimited PTO for salaried employees thats actually unlimited and ample vacation time to all team members<p> <p><br ><p> <p><b>Learning and development<b> We encourage personal growth and education through Internalships and Learning Labs taught by Favor team members and external facilitators<p> <p><br ><p> <p><b>Community<b> Whether youre an avid cyclist dog lover or Magic enthusiast theres a group for you here We foster community through Employee Resource Groups ERGs quarterly companywide events weekly happy hours and regular connection opportunities<p> <p><br ><p> <p><b>Diversity equity and inclusion <b>At Favor we believe that to be the best delivery app in Texas we need to represent all Texans We are committed to growing a team with different backgrounds experiences abilities and perspectives and we are an equal opportunity employer <p> <p><br ><p> <p>In addition as a candidate if you require any accommodations throughout the recruitment process simply let your recruiter know Our talent acquisition team will work with you directly to ensure a smooth and delightful process<p> <p><p>
Operations Intern
Company: Favor Delivery
Location: Austin, TX
Posted Mar 15, 2024
<p>We are seeking enthusiastic and ambitious individuals to join our summer internship program for 8 weeks in Austin Texas As an intern with us you will gain handson experience while working alongside your dedicated mentor and building connections with various other team members<p> <p><br ><p> <p>Our program offers a dynamic opportunity designed to provide you with realworld experience where you will be able to further your knowledge and education You will have the chance to learn all about the ondemand delivery industry our company culture and build your portfolio with tangible work and results <p> <p><br ><p> <p>As an Operations Intern you will contribute to quality operations and continuous improvement initiatives for the business You will work crossfunctionally to better understand and improve customer experiences with Favor and assist with programs and change management projects across the Runner thats what we call Favor delivery drivers community and HEB home delivery business We believe in providing our interns with exposure to various aspects of the business to help develop a wellrounded skill set Your responsibilities may include key projects research data analysis and assisting with the daytoday operations of the team <p> <p><br ><p> <p>This is a paid fulltime hybrid internship in Austin Texas Our ideal candidate is driven hardworking and eager to learn If you are looking to have fun and feel engaged with a team then we invite you to apply<p> <p><b>What Youll Do<b> <p><ul><li>Provide root cause analysis for all constituents to better understand pain points and determine recommendations to improve customer Runner and merchant experiences <li> <li>Assist with operational programming to test and understand the impact of programming to reduce bad customer experiences<li> <li>Utilize external benchmarking data to measure performance and impact of quality operations programming<li> <li>Support various HEB pilot programs and projects related to Runner behavior and retention <li> <li>Assist with daytoday operations of the team <li> <ul><p><b>Skills You Have<b> <p><ul><li>This role can help springboard your career in quality operations and allow you to grow in many different directions <b>You do not need to have formal training<b> but we will ask you to speak about how your background has prepared you for the work youll be doing as a member of the Operations team Translatable backgrounds that might be successful include industrial engineering operations research supply chainor a similar mix of training and experience that you think will make you successful on our team<li> <ul><p><b>Who You Are<b> <p><ul><li>You are selfmotivated resourceful and able to execute assigned tasks efficiently and effectively<li> <li>You are curious thorough and are eager to dive into the details ask questions and solve problems<li> <li>You have strong communication skills written and verbal <li> <li>You can build rapport and work collaboratively with others on a team<li> <ul><p> <p><p><b>Life at Favor<b><p> <p><br ><p> <p><b>Where youll work <b>This is a hybrid role meaning youll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin Texas for the remaining work days No matter where you work best we foster an inclusive and flexible environment to support our workforce <p> <p><br ><p> <p><b>Benefits<b> We offer premium health vision dental and life insurance alongside 401k options We go beyond the basics while also throwing in Favor delivery fee credit and HEB discounts <p> <p><br ><p> <p><b>Paid time off PTO<b> We offer unlimited PTO for salaried employees thats actually unlimited and ample vacation time to all team members<p> <p><br ><p> <p><b>Learning and development<b> We encourage personal growth and education through Internalships and Learning Labs taught by Favor team members and external facilitators<p> <p><br ><p> <p><b>Community<b> Whether youre an avid cyclist dog lover or Magic enthusiast theres a group for you here We foster community through Employee Resource Groups ERGs quarterly companywide events weekly happy hours and regular connection opportunities<p> <p><br ><p> <p><b>Diversity equity and inclusion <b>At Favor we believe that to be the best delivery app in Texas we need to represent all Texans We are committed to growing a team with different backgrounds experiences abilities and perspectives and we are an equal opportunity employer <p> <p><br ><p> <p>In addition as a candidate if you require any accommodations throughout the recruitment process simply let your recruiter know Our talent acquisition team will work with you directly to ensure a smooth and delightful process<p> <p><p>
Software Engineering Intern
Company: Favor Delivery
Location: Austin, TX
Posted Mar 15, 2024
<p>We are seeking enthusiastic and ambitious individuals to join our summer internship program for 8 weeks in Austin Texas As an intern with us you will gain handson experience while working alongside your dedicated mentor and building connections with various other team members<p> <p><br ><p> <p>Our program offers a dynamic opportunity designed to provide you with realworld experience where you will be able to further your knowledge and education You will have the chance to learn all about the ondemand delivery industry our company culture and build your portfolio with tangible work and results <p> <p><br ><p> <p>As a Software Engineering Intern you will have the opportunity to work on realworld initiatives within our engineering squads You will work crossfunctionally with engineering product and other stakeholders to have the chance to learn all about the ondemand delivery industry our company culture and build your resume with tangible work and results<p> <p><br ><p> <p>This is a paid fulltime hybrid internship in Austin Texas Our ideal candidate is driven hardworking and eager to learn If you are looking to have fun and feel engaged with a team then we invite you to apply<p> <p><b>What Youll Do<b> <p><ul><li>Learn programming best practices and techniques handson<li> <li>Work with a modern microservice and eventdriven architecture<li> <li>Engage with experienced engineers to code maintain test and debug live production systems<li> <li>Work as part of an Agile software development team<li> <li>Participate in the planning and execution of development projects<li> <ul><p><b>Who You Are<b> <p><ul><li>This role can help springboard your career in software engineering and allow you to develop relevant skills for any tech career While you do not need to have formal software development training intermediate coding proficiency 2+ years is expected The following backgrounds may translate well to this role Computer science information technology computer and information systems software engineering or a similar mix of training and experience that you think will make you successful as a software developer on our team<li> <ul><p><b>Skills You Have<b> <p><ul><li>You have some experience with one or more programming languages Java or Kotlin preferredYou have collaborated on a software project and have experience with GitYou have a good understanding of RESTful APIs handson experience preferredYou have strong communication skills written and verbalYou can build rapport and work collaboratively with others on a teamYou appreciate good design and clean welltested codeYou take feedback well and align with our values of accountability and positivity<li> <ul><p> <p><p><b>Life at Favor<b><p> <p><br ><p> <p><b>Where youll work <b>This is a hybrid role meaning youll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin Texas for the remaining work days No matter where you work best we foster an inclusive and flexible environment to support our workforce <p> <p><br ><p> <p><b>Benefits<b> We offer premium health vision dental and life insurance alongside 401k options We go beyond the basics while also throwing in Favor delivery fee credit and HEB discounts <p> <p><br ><p> <p><b>Paid time off PTO<b> We offer unlimited PTO for salaried employees thats actually unlimited and ample vacation time to all team members<p> <p><br ><p> <p><b>Learning and development<b> We encourage personal growth and education through Internalships and Learning Labs taught by Favor team members and external facilitators<p> <p><br ><p> <p><b>Community<b> Whether youre an avid cyclist dog lover or Magic enthusiast theres a group for you here We foster community through Employee Resource Groups ERGs quarterly companywide events weekly happy hours and regular connection opportunities<p> <p><br ><p> <p><b>Diversity equity and inclusion <b>At Favor we believe that to be the best delivery app in Texas we need to represent all Texans We are committed to growing a team with different backgrounds experiences abilities and perspectives and we are an equal opportunity employer <p> <p><br ><p> <p>In addition as a candidate if you require any accommodations throughout the recruitment process simply let your recruiter know Our talent acquisition team will work with you directly to ensure a smooth and delightful process<p> <p><p>
Senior Marketing Operations Analyst
Company: Favor Delivery
Location: Austin, TX
Posted Mar 16, 2024
<p><span>As a Senior Marketing Operations Analyst at Favor Delivery you will be instrumental in defining the trajectory of our marketing campaigns This role is pivotal for crafting targeted audiences implementing comprehensive reporting systems and ensuring the highquality execution of our sophisticated marketing campaigns You will be our goto expert in understanding and articulating the nuances of audience dynamics driving the success of both current and future campaigns<span><p> <p><b>What Youll Do<b> <p><ul><li>Serve as the primary authority on audience segmentation for marketing campaigns from ideation to execution<li> <li>Collaborate closely with the CRM team to refine audience specifications and understand the intricate details of each campaigns target audience<li> <li>Build and monitor audiences for marketing campaigns<li> <li>Deeply analyze current campaigns identifying audience overlaps and potential saturation points<li> <li>Provide strategic input on audience selection to optimize campaign impact and avoid audience fatigue<li> <li>Bring external industry insights into our audience strategies by staying abreast of market trends and customer behavior to continually refine our approach<li> <li>Develop and manage detailed automated reporting systems<li> <li>Create standardized dashboards and adhoc reports that drive business decisions focusing on scalability and efficiency<li> <li>Conduct thorough quality reviews of complex campaigns particularly those involving newly created audience segments<li> <li>Ensure the integrity and effectiveness of each campaign through meticulous analysis<li> <li>Develop and maintain clear and informative diagrams that illustrate current campaigns and audience segments to enhancing understanding and strategy<li> <li>Create and oversee production reports to ensure all campaigns are running as planned and reaching the intended audience<li> <ul><p><b>Skills You Have<b> <p><ul><li>A bachelors degree in marketing information technology or related field relevant experience may be considered in lieu of a degree<li> <li>4+ years of experience in marketing analytics data analysis or a related field<li> <li>Demonstrated experience working with a consumer data platform CDP preferably Twilio Segment or a similar platform<li> <li>A strong understanding of CDP functionalities and how to leverage them for audience segmentation and campaign analysis<li> <li>Experience in implementing managing and extracting insights from a CDP<li> <li>Proven track record of success in audience segmentation and campaign reporting<li> <li>Demonstrated experience in data analysis within a marketing context<li> <li>Strong proficiency in developing and managing detailed reporting systems<li> <li>Expertise in quality assurance processes particularly in complex marketing campaign setups<li> <li>Ability to visualize and diagram campaign flows and audience segments for clarity and strategy development<li> <li>Strong analytical skills with an attention to detail<li> <ul><p><b>Who You Are<b> <p><ul><li>You are a datadriven individual with a keen passion for diving deep into marketing analytics and extracting actionable insights<li> <li>You are a problemsolver at heart who is adept at identifying and addressing complexities in campaign performance and audience engagement<li> <li>You are an effective collaborator who enjoys working in tandem with various teams to achieve collective goals<li> <li>You are someone who thrives in a dynamic fastpaced environment<li> <li>You are capable of managing multiple projects with precision and clarity<li> <li>You are a skilled communicator able to distill complex data and concepts into clear understandable terms for a diverse range of stakeholders<li> <ul><p><b>Life at Favor<b> <p><ul><li>Benefits We offer premium health vision dental life and 401k options We also offer Favor delivery credit and HEB discounts <li> <li>TimeOff We offer unlimited PTO for salary employees and ample vacation time to all team members We empower you to live your best life and do your best work<li> <li>Learning amp Development We encourage personal growth and education through regular Learning Labs taught by internal team members and external facilitators<li> <li>Community Whether youre an avid cyclist dog lover or Magic enthusiast theres a group for you here We foster community through Employee Resource Groups ERGs quarterly companywide events happy hours and regular connection opportunities<li> <li>At Favor we believe that to Run Texas we need to represent Texas By putting Community First we honor the diversity of our backgrounds and experiences through sharing our unique voices Our community grows when we challenge ourselves to learn and see the world from anothers view We are committed to growing a team with different backgrounds experiences abilities and perspectives and are an equal opportunity employer <li> <ul><p> <p><p><b>Life at Favor<b><p> <p><br ><p> <p><b>Where youll work <b>This role can be hybrid or remote depending on the team members location in Texas If you live in Austin Texas we ask that you work from home roughly three days per week and work at our HQ for the remaining work days If you live in a different city in Texas you will primarily work from home with the opportunity to travel to Austin for companywide events No matter where you work best we foster an inclusive and flexible environment to support our workforce<p> <p><br ><p> <p><b>Benefits<b> We offer premium health vision dental and life insurance alongside 401k options We go beyond the basics while also throwing in Favor delivery fee credit and HEB discounts <p> <p><br ><p> <p><b>Paid time off PTO<b> We offer unlimited PTO for salaried employees thats actually unlimited and ample vacation time to all team members<p> <p><br ><p> <p><b>Learning and development <b>We encourage personal growth and education through Internalships and Learning Labs taught by Favor team members and external facilitators<p> <p><br ><p> <p><b>Community<b> Whether youre an avid cyclist dog lover or Magic enthusiast theres a group for you here We foster community through Employee Resource Groups ERGs quarterly companywide events weekly happy hours and regular connection opportunities<p> <p><br ><p> <p><b>Diversity equity and inclusion <b>At Favor we believe that to be the best delivery app in Texas we need to represent all Texans We are committed to growing a team with different backgrounds experiences abilities and perspectives and we are an equal opportunity employer <p> <p><br ><p> <p>In addition as a candidate if you require any accommodations throughout the recruitment process simply let your recruiter know Our talent acquisition team will work with you directly to ensure a smooth and delightful process <p> <p><p>