Jobs at Disco
18,130 open positions
Project Manager
Company: DISCO
Location: Austin, TX
Posted May 02, 2024
The DISCO Project Manager role involves working closely with clients to help them utilize the DISCO product for ediscovery and investigation needs. The role requires a minimum of 3 years of ediscovery project management experience and deep knowledge of industry standard ediscovery platforms. The manager will serve as the primary point of contact for clients, managing their data through the ediscovery lifecycle, creating review workflows, and providing product training. They will also collaborate with the product team to enhance the product and provide feedback to the engineering team. The role offers a positive and successful client experience, competitive salary, benefits, and growth opportunities.
Software Engineer III, UI
Company: DISCO
Location: Austin, TX
Posted Apr 29, 2024
DISCO is seeking a Software Architect (UI) with 5-7 years of experience in SaaS environments. The role involves advanced UI software development, code quality and optimization, innovative problem solving, collaboration, continuous learning, technical documentation, and mentorship. The ideal candidate will have experience in system architecture and design, analytical and problem-solving skills, adaptability, collaboration, and programming proficiency. DISCO offers a competitive salary, benefits, flexible PTO, and growth opportunities. The company is revolutionizing the legal industry with its AI-powered ediscovery solution.
Senior Software Engineer, Platform
Company: DISCO
Location: Austin, TX
Posted May 02, 2024
CS DISCO is a legal technology company aiming to revolutionize the legal landscape by providing efficient, data-oriented, and fact-based legal outcomes. The company focuses on the 'discovery' phase of the legal process, offering an Ediscovery platform that enables legal teams to work with large volumes of data at petabyte scale. The mission is to create a unified technology platform for the practice of law, delivering distinctly better legal outcomes with minimal human toil and cost. The role involves hands-on technical work, system design, and mentorship to maintain and evolve the Ediscovery platform, ensuring high availability and performance.
Customer Support Specialist
Company: DISCO
Location: Canada
Posted Apr 18, 2024
<p><strong>Title <strong>Customer Support Specialist<p> <p><em>remote operating in EST hours fulltime role<em><p> <p>We believe that learning and community are two of the greatest agents for change Thats why we built Disco the modern platform to build operate monetize and scale communities that learn together<p> <p><strong>About Disco<strong><p> <p>Disco is the all in one platform to grow an engaged community and learning business Backed by worldclass investors and used by hundreds of modern organizations Disco gives operators all the tools they need to create monetize and scale their learning programs and community Discos award winning modular design AI enhanced tools allinone integrated platform makes learning and community come alive on Disco all the while saving operators 100s of hours of time and significant cost<p> <p>Disco is more than just a platform its on a mission to empower organizations who want to change the way the world connects and learns Learn more at <a href=httpdiscoco rel=nofollow>Discoco<a><p> <p><strong>Role Overview<strong><p> <p>As a Customer Support Specialist youll have the opportunity to work directly with Discos SaaS customers You will contribute to our customers success by providing firstline customer support leading with curiosity and empathy You will become an expert in product functionality enabling you to answer product inquiries troubleshoot bugs and advise customers on best practices In this role you will also help maintain relevant and uptodate customer education resources<p> <p>The Customer Support Specialist will report to our Customer Success Lead and collaborate with other key stakeholders across the organization including Sales and Product <p> <p><strong>Key responsibilities include <strong><p> <ul style=><li style=>Customer Inquiries Troubleshoot and respond to customer inquiries through support ticket response emails the Disco Customer Community and Slack channels<li><li style=>Support Ticket Resolution Maintain internal SLAs<li><li style=>Product Knowledge Become a Disco product expert to assist customers with technical blockers help identify bugs and recommend best practices <li><li style=>Voice of the Customer Collaborate across the team to share meaningful customer feedback and pain points always advocating for the customer<li><li style=>Knowledge Base Create and update content for our Knowledge Base keeping in lockstep with product updates and feature releases to ensure ongoing accuracy of customer resources<li><li style=>Customer Data Hygiene Track and update key customer data in our CRM<li><li style=>Disco Demo Environments Assist with creating Disco demo environments ensuring ongoing accuracy of these demo communities that are used across the GTM team<li><ul> <p><p> <p><strong>Who you are <strong><p> <ul style=><li style=>Previous experience in a customer support role with strong technical acumen and ability to navigate complex technical environments Ideal candidates will have experience in a B2B SaaS environment <li><li style=>Superior written and verbal communication skills enable you to create and deliver succinct messaging that resonates with your target audience and inspires action You can also translate technical jargon into easily digestible messaging<li><li style=>Emotional intelligence is one of your superpowers You understand your teammates and customers by putting yourself in their shoes and showing that you care you are an active empathetic listener<li><li style=>You have worked and excelled in a fastpaced customer support environment and you can manage and thrive under pressure <li><li style=>You are a resourceful problem solver who leads with curiosity and optimism<li><li style=>You are known for your work ethic and gogetter mentality and are driven to find solutions<li><li style=>You are a resilient lifelong learner with the capacity to learn from opportunities and embrace feedback You can adjust to new workflows and ride the wave of an evolving product<li><li style=>You are highly organized and pride yourself on your ability to follow up and follow through<li><li style=>Bonus points for experience in the learning education or communitybuilding tech space <li><ul> <p><p> <p>We are a remotefirst team and are bringing together the best and brightest humans who have a shared purpose to reimagine learning If our values align with yours join us on our mission <p> <p>Disco is an equalopportunity employer and believes a commitment to diversity and inclusion makes learning better for everyone We encourage applications from Indigenous peoples racialized people people with disabilities people from gender and sexually diverse communities andor people with intersectional identities <p> <p>Were seeking people who are passionate about reimagining the future of learning Wed love to meet you <p> <p><p> <p><p> <p><p><img src=httpsremotivecomjobtrack1907121blankgifsource=publicapi alt=>
Sr. Field Marketing Manager - UK
Company: DISCO
Location: Other US Location
Posted May 09, 2024
The Senior Field Marketing Manager role at DISCO involves strategic planning and collaboration with Sales and Marketing teams to execute account-based and integrated demand generation and event marketing. This role requires 7+ years of event management experience, proficiency in marketing automation technology, and strong analytical skills to measure and report on ROI. The ideal candidate is confident, creative, self-motivated, and organized, with excellent communication skills. DISCO offers a competitive salary, benefits, and growth opportunities in a startup environment.
Regional Sales Executive - Philly
Company: DISCO
Location: Remote
Posted Apr 03, 2024
DISCO is seeking experienced sales executives with a history of growth in the ediscovery/legal technology industry or SaaS/Technology sales. The role involves selling DISCO's eDiscovery, Managed Review, and Case Builder platforms, driving new business and expanding existing client revenue in the Big Law segment. The ideal candidate should have a proven track record of success in complex selling environments, a deep understanding of legal technology, and the ability to build and maintain strong client relationships. DISCO offers a competitive salary, benefits, and opportunities for growth in a company revolutionizing the legal industry.
Senior Product Manager
Company: DISCO
Location: Austin, TX
Posted Apr 29, 2024
The job posting for a Senior Product Manager at DISCO emphasizes the importance of understanding customer needs, defining product roadmaps, leading cross-functional teams, and communicating effectively. The role involves working closely with various teams to develop and launch successful software products, with a focus on the legal domain. DISCO offers a competitive salary, benefits, and opportunities for growth in a revolutionary company.
Enterprise Architect
Company: DISCO
Location: New York City, NY
Posted May 02, 2024
The Enterprise Architect role at DISCO involves providing strategic direction for corporate architecture, ensuring seamless integration of enterprise systems, collaborating with various teams, consulting on technology decisions, and evaluating emerging trends. The ideal candidate has extensive experience in enterprise architecture, managing teams, and communicating effectively. DISCO offers a competitive salary, benefits, and opportunities for growth in a company revolutionizing the legal industry.
Enterprise Architect
Company: DISCO
Location: Austin, TX
Posted Apr 13, 2024
The Enterprise Architect role at DISCO involves providing strategic direction for corporate architecture, ensuring seamless integration of enterprise systems, collaborating with various teams, consulting on technology decisions, and evaluating emerging tech trends. The ideal candidate has extensive experience in enterprise architecture, managing teams, and communicating effectively. DISCO offers a positive work environment, competitive benefits, and opportunities for growth in the legal tech industry.
Deal Desk Analyst
Company: DISCO
Location: Austin, TX
Posted Apr 10, 2024
<p><b><strong>Deal Desk Analyst<strong><b><b><strong>Your Impact<strong><b> <p><p>The Deal Desk Analyst at DISCO plays a crucial role in supporting the sales team in structuring and pricing deals that drive revenue growth and profitability They evaluate deal proposals conduct financial analysis and provide recommendations to optimize deal terms They ensure compliance and efficiency in the execution of strategic complex nonstandard transactions<p> <p><b><strong>What Youll Do<strong><b> <p><ul><li><strong>Contract Support<strong> Collaborates with Sales Accounting and Legal during the contract process providing assistance with drafting redlining and negotiating contract terms Engages in deal reviews with SalesSales leadership to support accountlevel strategy on pricing and deal structuring for various transaction types<li> <li><strong>Pricing Strategy<strong> Enforces pricing execution and collaborates with Sales leadership on transactional pricing and value positioning Ensures proper approvals for deal structure including pricing discounts payment terms etc Assists Sales with quote creation and proposal drafting emphasizing value<li> <li><strong>Expertise and Assistance <strong>Serves as a subject matter authority on sales and revenue compliance policies providing sales executives with alternative contract options Partners with Accounting Finance Legal and Sales Excellence teams to review or address revenue recognition concerns finance and billing issues special terms and pricing for nonstandard deals<li> <ul><p><b><strong>Who You Are<strong><b> <p><ul><li>Experience in SaaS Industry<li> <li>Services Contract experience<li> <li>4+ years experience in Deal Desk in software industry<li> <ul><p><b><strong>Even Better If You Have<strong><b> <p><ul><li>Highly skilled in excel and proficient in CRM CPQ CLM solutions<li> <li>Strong analytical and problemsolving skills with the ability to work with large datasets and draw meaningful conclusions<li> <li>Solid understanding of pricing strategies contract terms and revenue recognition principles<li> <li>Excellent communication and interpersonal skills capable of collaborating with crossfunctional teams<li> <li>Detailoriented and organized with the ability to manage multiple deals and deadlines simultaneously<li> <ul><p><br ><b><strong>Perks of DISCO <strong><b> <p><ul><li>Open inclusive and fun environment<li> <li>Benefits including medical dental and vision insurance as well as 401k <li> <li>Competitive salary plus RSUs<li> <li>Flexible PTO <li> <li>Opportunity to be a part of a company that is revolutionizing the legal industry<li> <li>Growth opportunities throughout the company<li> <ul><div><b><strong>About DISCO<strong><b> <p>DISCO provides a cloudnative artificial intelligencepowered legal solution that simplifies ediscovery legal document review and case management for enterprises law firms legal services providers and governments Our scalable integrated solution enables legal departments to easily collect process and review enterprise data that is relevant or potentially relevant to legal matters <p> <p><span>Are you ready to help us fulfill our mission to use technology to strengthen the rule of law Join us <span><p> <p><span>We are an equal opportunity employer and value diversity We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status<span><p> <p><br ><p><div>
Enterprise Client Success Manager
Company: DISCO
Location: Remote
Posted Apr 29, 2024
The Enterprise CSM role at DISCO involves managing relationships with large, complex accounts, driving adoption and growth, analyzing performance, and collaborating cross-functionally. The ideal candidate has 7+ years of client success or account management experience, preferably in a SaaS company, with a strong understanding of the eDiscovery industry. They should possess excellent communication skills, be analytical, and have a customer-centric thought process. The role offers a competitive salary, benefits, and opportunities for growth in a company revolutionizing the legal industry.
Software Engineer III, UI (India)
Company: DISCO
Location: Other US Location
Posted May 09, 2024
DISCO is seeking a Software Architect with 6+ years of front-end development experience, proficient in JavaScript/ES6, SPA development, and modern UI frameworks. The role involves designing, building, and operating strategic, user-focused feature sets in a micro-frontend architecture. Key responsibilities include developing a highly responsive Document Viewer, creating intuitive search facilities, and contributing to a layered application architecture. DISCO offers a competitive salary, growth opportunities, and a fun, inclusive environment. The company is revolutionizing the legal industry with its AI-powered, cloud-native solution.