Jobs at EF Education First

1,134,518 open positions

EF Education First is a global leader in language training, cultural exchange, and study‑abroad programs. The company has expanded into digital learning, offering an online platform that connects millions of students with native‑speaker tutors worldwide. Its tech teams build scalable, AI‑driven tools that personalize language lessons, manage course logistics, and analyze learner progress.

EF regularly hires software engineers (frontend, backend, full‑stack), data scientists, product managers, UX designers, and DevOps specialists. Teams work in agile sprints, collaborate across continents, and focus on delivering real‑time language services to a diverse student base. Candidates can expect clear career paths, mentorship, and the chance to influence products used by over 2 million learners.

Job Transparency aggregates EF’s salary ranges, bonus structures, and employee reviews. By reviewing the data before applying, candidates can benchmark offers, negotiate confidently, and assess workplace culture from current hires—giving a decisive edge in the competitive tech job market.

Insurance Services Representative (Commercial Insurance)

Company: First Citizens Bank

Location: Raleigh, NC

Posted Jan 12, 2025

This position involves managing insurance coverage verification, data entry, and risk analysis to ensure accuracy and customer satisfaction. The role requires effective communication with carriers and clients, as well as maintaining knowledge of insurance products and policies.

Manager IT - Support (Remote)

Company: First Citizens Bank

Location: Raleigh, NC

Posted Jan 12, 2025

This role is a remote position within the small business digital banking team, responsible for managing IT resources and associates. The position involves production support, managerial functions, business support, and technical expertise. Key responsibilities include providing direction for digital banking applications, managing staff performance, aligning projects with organizational goals, and serving as a technical expert. Qualifications required are a Bachelor's Degree and 6 years of experience or a High School Diploma and 10 years of experience in relevant fields. Preferred qualifications include leadership experience, knowledge of Standard Development Life Cycles, and experience with monitor tools.

Program Manager - IT Infrastructure (Remote)

Company: First Citizens Bank

Location: Chapel Hill, NC

Posted Jan 12, 2025

This is a remote role for program management in IT Infrastructure, Data Center Optimization, Cloud Adoption, and Platform Consolidation programs. The position involves leadership, management, and coordination of multiple projects to achieve business goals. It requires developing influential relationships with vendors and stakeholders, managing planning, schedule, resources, and risk, and ensuring quality and compliance.

Agile Coach - Remote

Company: First Citizens Bank

Location: Raleigh, NC

Posted Jan 12, 2025

This remote role, preferably in EST locations, involves enabling teams to adopt Lean-Agile principles and practices. The position entails training and coaching teams on Agile and modern engineering practices, guiding transformation to Lean Agile, and participating in organizational initiatives to foster agility. Responsibilities include ensuring Agile Operating Frameworks are followed, creating coaching objectives, providing training sessions, and developing operating models for Agile practices. Qualifications include a Bachelor's Degree and 8 years of experience, or a High School Diploma with 12 years of experience. Scrum certification is required, with Sr Scrum certification preferred. The base pay is between $140,000 and $215,000, with additional benefits and incentives.

Senior Financial Services Representative (Licensed Senior Banker)

Company: First Citizens Bank

Location: Shelby, NC

Posted Jan 12, 2025

The Senior Financial Services Representative (FSR) role involves supporting sales and service delivery in the branch, building and expanding banking relationships through proactive customer outreach. Key responsibilities include opening deposit accounts, originating loans, identifying referrals for wealth, mortgage, and business banking, and providing financial advice. The ideal candidate should possess strong sales outreach skills, excellent communication and customer service skills, adaptability, teamwork, influence, and agility. Qualifications include a Bachelor's Degree and 2 years of experience in sales, customer service, or lending, or a High School Diploma with 6 years of relevant experience. Preferred experience includes financial services sales and telephone sales. Required skills include application of a structured sales process, providing financial guidance, financial literacy, and knowledge of retail banking products. The role offers competitive benefits.

Manager Banker Sales Support - Commercial Lending

Company: First Citizens Bank

Location: Lake Mary, FL

Posted Jan 12, 2025

This job description outlines a managerial role in bank lending support, involving team management, risk oversight, client service, and process improvement. The position requires experience in banking operations and offers benefits programs for full-time associates.

Senior Application Support Analyst (Remote)

Company: First Citizens Bank

Location: Reedley, CA

Posted Jan 12, 2025

The Senior Application Support Analyst role is a remote position available in multiple US markets under First Citizens Bank's Deposits & Shared Services organization. The role involves providing comprehensive support for all Direct Bank applications, including production support, incident management, and communication with stakeholders. Responsibilities encompass application updates, testing, and roll-out, as well as internal procedures support like risk governance and audits. The ideal candidate should have strong analytical skills, communication abilities, and technical proficiency, with experience in consumer banking core applications and ServiceNow. A Bachelor's Degree or equivalent experience is required, with preferred qualifications including 5+ years of banking operations knowledge and SQL database skills.

Bank Sales & Service Representative (Universal Banker)

Company: First Citizens Bank

Location: Temecula, CA

Posted Jan 12, 2025

First Citizens Bank is seeking a Sales and Service Representative to join their branch team. The successful candidate will demonstrate excellent communication skills, customer service skills, adaptability, teamwork, flexibility, and agility. They will be responsible for processing transactions, facilitating customer awareness, and providing assistance with account servicing needs.

Senior Application Support Analyst (Remote)

Company: First Citizens Bank

Location: Chapel Hill, NC

Posted Jan 12, 2025

The Senior Application Support Analyst role is a remote position available in multiple US markets under First Citizens Bank's Deposits & Shared Services. The role involves providing comprehensive support for all Direct Bank applications, including production support, incident management, and communication with stakeholders. Responsibilities encompass application updates, testing, and roll-out, as well as internal procedures support like risk governance and audits. The ideal candidate should have a Bachelor's Degree and 2 years of experience in Computer Science or Analytics, or equivalent experience. Preferred qualifications include strong banking operations knowledge, SQL database skills, and experience with ServiceNow. The role requires strong analytical skills, communication abilities, and flexibility for after-hours work. Salary ranges are provided for New Jersey, California, and North Carolina.

Director of Credit Risk Analytics (hybrid)

Company: First Citizens Bank

Location: Santa Monica, CA

Posted Jan 12, 2025

The Director, Credit Risk Analytics will lead analytics and reporting initiatives to manage credit risk within First Citizens Bank. They will develop and enhance the credit portfolio risk management program, establish effective portfolio limits, and provide leadership to the Credit Portfolio Analytics team. The role involves identifying risk, reporting, designing approaches for concentration risk management, collaborating with stakeholders, and developing advanced analytics for efficient credit portfolio management. The ideal candidate will have a strong understanding of credit and risk management, excellent communication skills, and experience in the financial services industry.

Senior Application Support Analyst (Remote)

Company: First Citizens Bank

Location: Pasadena, CA

Posted Jan 12, 2025

The Senior Application Support Analyst role is a remote position available in multiple US markets under First Citizens Bank's Deposits & Shared Services organization. The role involves providing comprehensive support for all Direct Bank applications, including production support, incident management, and communication with relevant parties. Responsibilities encompass application updates, testing, and roll-out, as well as internal procedures support like risk governance and audits. The ideal candidate should have strong analytical skills, communication abilities, and technical proficiency, with experience in consumer banking core applications and ServiceNow. A Bachelor's Degree or equivalent experience is required, with preferred qualifications including 5+ years of banking operations knowledge and SQL database skills.

Agile Coach - Remote

Company: First Citizens Bank

Location: Chapel Hill, NC

Posted Jan 12, 2025

This job posting describes a remote Agile coaching role with responsibilities in training teams, ensuring quality practices, and supporting organizational agility. Qualifications include Scrum certifications and experience, with a salary range of $140k-$215k and benefits for full-time employees.

Frequently Asked Questions

What is it like to work at EF Education First?
Employees describe EF as a fast‑moving, mission‑driven environment that values cultural diversity and continuous learning. The company promotes an inclusive culture, offers flexible work arrangements, and rewards innovation through performance bonuses and career development programs.
What types of positions are available at EF Education First?
EF hires across technology disciplines: software engineers (frontend, backend, full‑stack), data scientists and ML engineers, product managers, UX/UI designers, DevOps and site reliability engineers, and quality assurance specialists. Non‑tech roles include program managers, content strategists, and customer success managers.
How can I stand out as an applicant for EF Education First?
Demonstrate a passion for language and learning by showcasing relevant projects or volunteer experience. Highlight cross‑functional collaboration, proficiency with agile tools, and a track record of delivering scalable solutions. Tailor your resume to emphasize impact metrics and include links to open‑source contributions or product demos.

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