Jobs at Finastra
498 open positions
Technical Customer Support Specialist - SWIFT and SIC/euroSIC Experience
Company: Finastra
Location: Baden, Switzerland
Posted Jan 21, 2025
Finastra is looking for a skilled Technical Customer Support Specialist with expertise in SWIFT, SIC/euroSIC systems, and financial messaging protocols. The role involves providing first-level support, resolving issues, escalating unresolved cases, and ensuring customer inquiries are addressed within service level agreements. The ideal candidate should have 3-5 years of experience in a technical customer support role within banking or financial services, excellent communication skills in German and English, and proficiency in Microsoft 365 applications. Finastra values inclusivity and diversity, encouraging applications from all backgrounds.
Associate Software Engineer
Company: Finastra
Location: Manila, Philippines
Posted Jan 21, 2025
Job description for a role at Finastra, requiring learning of Enigma and Java.
Senior Software Developer
Company: Finastra
Location: Manila, Philippines
Posted Jan 21, 2025
We are seeking Senior Full Stack Software Developers to join our KTP Manila team. The position involves leading the design, development, and implementation of user interfaces and business logic for web applications using various technologies. The ideal candidate should have at least 4-6 years of work experience in full stack development, NodeJS, AngularJS, Java, Spring Core, Spring Boot 3, JPA/Hibernate, Oracle, and Postgres databases.
Technical Client Support Specialist
Company: Finastra
Location: Guadalajara, Mexico
Posted Jan 21, 2025
The role involves being the primary liaison between Finastra clients and the development team, ensuring top-notch customer experience. The individual, a product specialist with technical skills, handles client issues efficiently, providing solutions and updating them on progress. They participate in client meetings, validate defects, and document resolution processes. The role requires strong banking knowledge, analytical skills, and excellent communication in English.
Technical Engineer, Customer Support
Company: Finastra
Location: Bangalore, India
Posted Jan 21, 2025
The role involves providing support and assistance to FINASTRA (formerly D+H) clients on multiple products and components at a moderate level. Responsibilities include participating in various activities such as sales support, software implementation, training, testing, account management, system configuration, release coordination, and product design. The individual is expected to adhere to FINASTRA's client services standards, meet performance targets, and ensure client satisfaction. They will investigate, troubleshoot, and escalate issues as required, documenting all client interactions. The role also involves assisting less experienced peers, maintaining knowledge of FINASTRA products, and acting as a liaison between clients and third-party vendors. Strong technical knowledge in .Net (C#), SQL Server, and proficiency in debugging stored procedures are required. Excellent communication and customer service skills are essential, along with the ability to work in rotational shifts.
Operational Risk Analyst
Company: Finastra
Location: Guadalajara, Mexico
Posted Jan 21, 2025
Finastra is seeking an Operational Risk Analyst for a hybrid role in Guadalajara, Mexico or Bangalore, India. The role involves supporting the Operational Risk strategy, ensuring policies and procedures are implemented, researching and providing insights on various threat risk events, and contributing to the development of detailed procedural documents. The ideal candidate should have 3-5 years of experience in Health, Safety, and Physical Security Compliance or Risk Management, preferably in financial services, and relevant professional certifications. Familiarity with laws and regulations within the financial services industry is required. Finastra offers an inclusive and diverse work environment, opportunities for professional growth, exposure to global teams, and flexible working arrangements.
Senior Technical Support Engineer
Company: Finastra
Location: Manila, Philippines
Posted Jan 21, 2025
The Sr. Technical Support Engineer, Customer Support role in the Global PayPlus Payments team involves providing professional application and technical support for Finastra Payment products. The role requires excellent communication skills, experience in incident management, and knowledge of payments systems like FedWires, Swift, Nacha, and TCH Payments. The engineer will lead strategic initiatives, act as a tier 3 escalation point, and collaborate with customers and Finastra technical groups. They will also create training materials, guide customer utilization of payment systems, and maintain documentation. A Bachelor's Degree or equivalent experience is required, along with proficiency in SQL, Power BI, MQ, SoapUI, Jenkins, Unix, and Java.
Customer Success Executive
Company: Finastra
Location: Cairo, Egypt
Posted Jan 21, 2025
The Customer Success Executive role in the Corporate Lending Business Unit involves retaining and growing Annual Recurring Revenue (ARR) with clients. This is achieved by proactively managing customer portfolios, identifying upsell, renewal, and professional services opportunities, and fostering lasting relationships. The role requires engaging frequently with customers, guiding them through key stages of their journey, and ensuring mutually beneficial relationships. The executive will work autonomously, leverage expertise in Corporate Lending software and the financial services sector, and drive customer upgrade and High Value Services campaigns. Qualifications include understanding of Corporate Banking markets, experience working with customers to retain and grow revenue, and strong communication and problem-solving skills.
Accounting Operations Senior Analyst
Company: Finastra
Location: Bangalore, India
Posted Jan 21, 2025
The Accounting Analyst, reporting to the Accounting lead in Bangalore, will be part of Finastra's Global Finance organization. Key responsibilities include demonstrating strong accounting knowledge, collaborating and being action-oriented, possessing good communication and interpersonal skills, and having a working knowledge of accounting processes. The role involves problem-solving, data analysis, report preparation, and ensuring compliance. A Bachelor's degree in accounting or finance, CA, CA (Inter), or MBA in Finance, along with 3-6 years of relevant experience, is required. High computer proficiency, particularly in Microsoft Excel and general ledger software, is essential.
QA Engineer
Company: Finastra
Location: Bangalore, India
Posted Jan 21, 2025
The Quality Assurance Professional will work closely with development and product development teams, focusing on performance and non-functional requirements. Key responsibilities include delivering against performance engineering goals, creating and maintaining performance test scripts, and collaborating with various teams to achieve results. The ideal candidate should be detail-oriented, a self-starter, and have experience in Agile/SCRUM systems, source control, and issue tracking systems.
Windows Systems Engineer (Active Directory & ESX)
Company: Finastra
Location: Thiruvananthapuram, India
Posted Jan 21, 2025
The Systems Engineer's role involves planning, designing, and implementing the organization's physical and virtual infrastructure. Key responsibilities include adhering to project timelines, maintaining high levels of accuracy and reliability, and managing corporate and production systems. The role requires expertise in Microsoft and VMware technologies, system hardware and software management, and capacity planning. Essential skills include a degree in Computer Science, extensive experience with Windows Systems, and certifications in relevant technologies. Familiarity with Azure, Active Directory, scripting languages, monitoring technologies, data center infrastructure, and configuration management tools is also required.