Jobs at First Citizens Bank

865,880 open positions

First Citizens Bank, founded in 1913 and headquartered in Winston‑Salem, NC, has grown into a regional powerhouse with operations across 13 states. Its reputation in tech centers on delivering secure digital banking experiences, leveraging AI for credit risk scoring, and building a modern mobile app ecosystem that serves millions of customers.

The bank actively recruits software engineers (front‑end, back‑end, full‑stack), data scientists, product managers, cybersecurity specialists, cloud operations experts, and UX/UI designers. Candidates can anticipate a collaborative environment that emphasizes mentorship, continuous learning, and a clear career progression path, backed by competitive compensation and comprehensive benefits.

Job Transparency’s listings provide you with verified salary data, employee sentiment scores, and real‑time role availability. This information lets you benchmark offers, tailor your negotiation strategy, and gain insights into the company culture before you apply.

Senior Operations Consultant - KYC Contact Center Learning Instructor

Company: Bank of America

Location: Phoenix, AZ

Posted Jan 23, 2025

Bank of America is seeking a professional to lead the design, development, and implementation of complex products, systems, and services in an operations environment. The role involves training frontline associates and leadership team, preparing and executing training programs, and managing projects and team activities for special initiatives. The ideal candidate should have proven results in meeting goal-oriented expectations, excellent time management skills, strong communication abilities, and a background in critical thinking, customer focus, decision making, problem solving, risk management, adaptability, attention to detail, collaboration, and issue management. The position requires 1-3 years of experience and is based on a 1st shift schedule with 40 hours per week.

CUSTOMER EXPERIENCE ASSOCIATE-2

Company: TD Bank

Location: London, Canada

Posted Jan 23, 2025

TD Canada Trust is seeking a Customer Experience Associate in London, Ontario, Canada. The role involves processing financial transactions, understanding customer needs, and recommending suitable banking solutions. The successful candidate will also assist in maintaining a positive work environment and delivering quality customer experiences. TD offers competitive compensation, growth opportunities, and a comprehensive Total Rewards package. The job requires strong administrative skills, proficiency in MS Office, and excellent communication abilities.

Group Manager II, TDS Operations

Company: TD Bank

Location: Toronto, Canada

Posted Jan 23, 2025

Group Operations Manager - Global Markets Operations - Global Operations

Company: Bank of America

Location: New York, NY

Posted Jan 23, 2025

Bank of America is seeking a Head of Efficiency and Transformation to manage major operations segments, ensuring compliance with policies and improving process performance. The role involves strategic planning, vision setting, driving growth initiatives, and cross-functional collaboration. Key responsibilities include forecasting staffing levels, coaching employees, and aligning bank priorities with employee metrics. The ideal candidate should possess strong analytical skills, excellent communication abilities, strategic thinking, and leadership experience. The role is based in New York, with a salary range of $100,000 - $144,900 annually and benefits eligibility.

Customer Experience Associate - Cantonese Language Skills an asset

Company: TD Bank

Location: Vancouver, Canada

Posted Jan 23, 2025

TD Canada Trust is seeking a Customer Experience Associate in Vancouver, British Columbia, Canada. The role involves processing financial transactions, understanding customer needs, and recommending suitable banking solutions. The ideal candidate should have strong administration skills, knowledge of MS Office, and excellent communication abilities. TD offers competitive compensation, growth opportunities, and a supportive work environment. The job description emphasizes the importance of providing excellent customer service and contributing to a positive, diverse, and equitable work culture.

Merrill Financial Solutions Advisor - Philadelphia Market

Company: Bank of America

Location: Philadelphia, PA

Posted Jan 23, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, is seeking a Financial Advisor. The role involves working with high-net-worth clients, identifying their needs, developing relationships, and preparing investment recommendations. Key responsibilities include leveraging technology for business growth, profiling clients to determine their investor profile, and building a sustainable book of business. The successful candidate will join the Advisor Development Program, receiving training and mentorship to become a successful independent financial advisor. Merrill values diversity and offers continuous training, professional development, and opportunities for career growth.

Retail Market Mgr II - Boston

Company: TD Bank

Location: Boston, MA

Posted Jan 23, 2025

TD Bank is offering a Retail Market Manager position in Boston, Massachusetts with a salary range of $190,000 - $200,000 USD. The role involves leading and directing assigned stores, driving service and advice goals, and developing new business opportunities. The ideal candidate should have an undergraduate degree, 7+ years of relevant experience, and strong leadership, project management, and communication skills. The position requires extensive regional travel and involves managing a network of diverse stores, developing talent, and ensuring operational excellence. TD Bank is committed to providing fair compensation, growth opportunities, and a positive work culture.

Frequently Asked Questions

What is it like to work at First Citizens Bank?
First Citizens Bank values community impact and customer focus, fostering a culture of integrity, teamwork, and accountability. Employees enjoy flexible schedules, regular professional development workshops, and access to on‑site wellness programs. The tech teams are cross‑functional, encouraging knowledge sharing through pair programming, hackathons, and internal tech talks.
What types of positions are available at First Citizens Bank?
Open roles span software engineering (mobile, web, and infrastructure), data science and analytics, product management, cybersecurity (penetration testing, threat analysis), cloud architecture, DevOps, and user experience design. The bank also hires for project management, business analysis, and IT support to support its digital transformation initiatives.
How can I stand out as an applicant?
Tailor your résumé to the specific role by highlighting relevant projects and quantifying results (e.g., improved transaction processing speed by 25%). Showcase proficiency with modern tech stacks—Java, Python, React, AWS, Kubernetes—through portfolio links or code samples. Prepare for coding challenges by practicing algorithm questions and system design scenarios. Demonstrate fintech knowledge, such as familiarity with PCI‑DSS compliance or digital payment APIs, and emphasize soft skills like cross‑team collaboration and problem‑solving.

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