Jobs at First Citizens Bank

866,117 open positions

First Citizens Bank, founded in 1913 and headquartered in Winston‑Salem, NC, has grown into a regional powerhouse with operations across 13 states. Its reputation in tech centers on delivering secure digital banking experiences, leveraging AI for credit risk scoring, and building a modern mobile app ecosystem that serves millions of customers.

The bank actively recruits software engineers (front‑end, back‑end, full‑stack), data scientists, product managers, cybersecurity specialists, cloud operations experts, and UX/UI designers. Candidates can anticipate a collaborative environment that emphasizes mentorship, continuous learning, and a clear career progression path, backed by competitive compensation and comprehensive benefits.

Job Transparency’s listings provide you with verified salary data, employee sentiment scores, and real‑time role availability. This information lets you benchmark offers, tailor your negotiation strategy, and gain insights into the company culture before you apply.

Sr Customer Service Specialist - Estate Servicing Operations

Company: Bank of America

Location: Phoenix, AZ

Posted Jan 23, 2025

Bank of America is seeking a Call Center agent for National Service & Solutions, a specialized contact area within Global Operations. The role involves providing support for Consumer and Small Business Deposit product problem handling and escalation. Key responsibilities include account maintenance, problem solving, and delivering expert client care. The ideal candidate should have strong attention to detail, multi-tasking abilities, and experience with client interaction. Preferred skills include knowledge of bank products, call center experience, and handling client complaints. The role offers opportunities for learning, growth, and making a difference.

Retail Banker I (US) - Boston, MA (Nubian Sq)

Company: TD Bank

Location: Boston, MA

Posted Jan 23, 2025

TD Bank is offering a Retail Banker I position in Boston, Massachusetts. The role involves delivering TD's brand promise by providing financial expertise and consultative advice to customers. The bank emphasizes growth opportunities, skill development, and fair compensation. The ideal candidate should have a high school diploma or equivalent, 1+ years of related experience, and superior customer service skills. They must be proficient in Microsoft Office, have strong organizational skills, and be able to work independently. The position requires maintaining an active NMLS registration and promoting TD's full suite of products and services. The bank is committed to providing legendary customer experiences, fostering a positive work environment, and supporting colleague development.

Digital Program Manager - Enterprise Project Office (Remote)

Company: First Citizens Bank

Location: Columbia, SC

Posted Jan 23, 2025

This is a remote role within the Enterprise Project Office (EPO) organization, responsible for leading and managing digital programs and projects. The role involves overseeing complex, strategic coordination of multiple projects, ensuring business goals are met. Key responsibilities include program and project management, business strategy alignment, relationship development with stakeholders, and vendor management. The ideal candidate should have a Bachelor's Degree and 8 years of experience in project or program management, or a High School Diploma/GED with 12 years of experience. Preferred qualifications include digital platforms program management experience, financial services industry experience, and PMP or PgMP certification.

Small Business Banker - Chapel Hill/Cary, NC Area

Company: Bank of America

Location: Cary, NC

Posted Jan 23, 2025

Bank of America is seeking a financial solutions provider for small businesses with annual revenues up to $5 million. The role involves managing client relationships, driving sales, and deepening connections. Key responsibilities include supporting the growth of the small business customer base, identifying and developing opportunities, and acquiring new clients through prospecting and networking. The ideal candidate should have a proven track record in consultative sales, excellent communication skills, and a thorough understanding of small business financial products. They should also be passionate about outside sales, have strong leadership abilities, and be able to analyze financial statements and industry trends.

Customer Experience Associate - Future Opportunities - Montreal West - part time

Company: TD Bank

Location: Mishawaka, IN

Posted Jan 23, 2025

TD Canada Trust is seeking a Customer Experience Associate in Dollard-des-Ormeaux, Quebec, Canada. The role involves processing financial transactions, understanding customer needs, and recommending suitable banking solutions. The ideal candidate should have strong administration skills, knowledge of MS Office, and excellent communication abilities. TD offers competitive compensation, growth opportunities, and a supportive work environment. The job description emphasizes the importance of providing excellent customer service and contributing to a positive, diverse, and equitable work environment.

TDS Operations Analyst II

Company: TD Bank

Location: London, United Kingdom

Posted Jan 23, 2025

Treasury Product Manager

Company: Bank of America

Location: Mexico City, Mexico

Posted Jan 23, 2025

Bank of America is seeking a Treasury Product Manager with 5+ years of experience in product management or ownership within banking or financial services. The role involves managing complex/strategic product(s), developing strategies across functional groups, and leading a team to ensure product management efforts are integrated with sales, technology, implementation, and servicing. Key responsibilities include managing the full marketing cycle and financial responsibilities for specific product areas, driving innovative idea generation, and coordinating multiple efforts and initiatives across Core Cash Management products in Mexico. The ideal candidate should have deep knowledge of Mexico Central Bank jurisdiction, good working knowledge of core transaction services products, and technical skills including familiarity with banking platforms, H2H, APIs, communication protocols, file formats (XML) and fintech trends. Excellent communication skills in Spanish/English (verbal and written) are required. Bank of America offers a culture defined by meritocracy, professional development, and accountability at all levels.

Developer, Salesforce, Applications

Company: Standard Bank Group

Location: Other US Location

Posted Jan 23, 2025

Standard Bank Group, a leading African-focused financial services group, is seeking a Salesforce expert to design, develop, and implement solutions that drive business success. The ideal candidate will have a first degree in Information Technology, Software Engineering, or Computer Science, along with Salesforce certifications and extensive experience in software development, DevOps processes, and Salesforce Platform Administration. The role involves working closely with cross-functional teams to enhance Salesforce functionality, optimize processes, and deliver high-quality solutions tailored to business needs.

Frequently Asked Questions

What is it like to work at First Citizens Bank?
First Citizens Bank values community impact and customer focus, fostering a culture of integrity, teamwork, and accountability. Employees enjoy flexible schedules, regular professional development workshops, and access to on‑site wellness programs. The tech teams are cross‑functional, encouraging knowledge sharing through pair programming, hackathons, and internal tech talks.
What types of positions are available at First Citizens Bank?
Open roles span software engineering (mobile, web, and infrastructure), data science and analytics, product management, cybersecurity (penetration testing, threat analysis), cloud architecture, DevOps, and user experience design. The bank also hires for project management, business analysis, and IT support to support its digital transformation initiatives.
How can I stand out as an applicant?
Tailor your résumé to the specific role by highlighting relevant projects and quantifying results (e.g., improved transaction processing speed by 25%). Showcase proficiency with modern tech stacks—Java, Python, React, AWS, Kubernetes—through portfolio links or code samples. Prepare for coding challenges by practicing algorithm questions and system design scenarios. Demonstrate fintech knowledge, such as familiarity with PCI‑DSS compliance or digital payment APIs, and emphasize soft skills like cross‑team collaboration and problem‑solving.

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