Jobs at First Citizens Bank

866,217 open positions

First Citizens Bank, founded in 1913 and headquartered in Winston‑Salem, NC, has grown into a regional powerhouse with operations across 13 states. Its reputation in tech centers on delivering secure digital banking experiences, leveraging AI for credit risk scoring, and building a modern mobile app ecosystem that serves millions of customers.

The bank actively recruits software engineers (front‑end, back‑end, full‑stack), data scientists, product managers, cybersecurity specialists, cloud operations experts, and UX/UI designers. Candidates can anticipate a collaborative environment that emphasizes mentorship, continuous learning, and a clear career progression path, backed by competitive compensation and comprehensive benefits.

Job Transparency’s listings provide you with verified salary data, employee sentiment scores, and real‑time role availability. This information lets you benchmark offers, tailor your negotiation strategy, and gain insights into the company culture before you apply.

Personal Banker

Company: TD Bank

Location: Belleville, Canada

Posted Jan 21, 2025

TD Canada Trust is seeking a Personal Banker in Belleville, Ontario, Canada. The role involves advising customers on financial solutions, building relationships, and providing personalized advice. The ideal candidate should have a high school diploma, relevant experience, and post-secondary degree. TD offers competitive compensation, growth opportunities, and a supportive work environment. The bank is committed to customer experience, colleague development, and a comprehensive Total Rewards package.

TDS Operations Analyst II

Company: TD Bank

Location: Toronto, Canada

Posted Jan 21, 2025

TD Securities is seeking a candidate for a Client Management role within Global Business Services & Operations in Toronto, Canada. The role involves managing client onboarding, relationship building, and ensuring a positive client experience. The successful candidate will have a solid understanding of financial markets, trading products, and global regulatory frameworks. They should possess strong communication skills, time management abilities, and a commitment to delivering results. TD Securities offers a comprehensive Total Rewards package and is committed to colleague development and growth.

Quality Specialist (Remote - NC, SC, GA, AZ, CA)

Company: First Citizens Bank

Location: Raleigh, NC

Posted Jan 21, 2025

This remote role, available in NC, SC, GA, AZ, and CAT, focuses on call quality monitoring, process adherence, and enhancing client experience within the Customer Contact Center. The role involves reviewing team performance, identifying improvement areas, and providing coaching. It also includes business support, client service strengthening, and continuous improvement of call center processes. Qualifications include a high school diploma or GED, 3 years of customer service experience, and proficiency in call center monitoring software.

Quality Specialist (Remote - NC, SC, GA, AZ, CA)

Company: First Citizens Bank

Location: Payson, AZ

Posted Jan 21, 2025

This role involves remote work in specific locations, focusing on call quality monitoring, adherence, and associate feedback within a Customer Contact Center. The position identifies improvement areas, provides coaching, and assists in refining quality assurance capabilities. It requires a high school diploma and 3 years of relevant experience, with skills in call center call monitoring software. The job posting outlines competitive compensation based on location and experience.

Private Credit/Infrastructure & Energy - Vice President

Company: Deutsche Bank

Location: New York, NY

Posted Jan 21, 2025

Deutsche Bank's Infrastructure & Energy Financing, Americas (I&E) desk is seeking to add an Associate to their team. The role involves underwriting private credit opportunities in the infrastructure and energy sector, deal execution, and financial modeling. The bank offers a diverse and inclusive environment, competitive compensation, and flexible hybrid working model. Requirements include proven experience in private credit underwriting, strong analytical skills, and a degree from a top-tier university.

Relationship Banker - Charlotte South - Rock Hill Market

Company: Bank of America

Location: Charlotte, NC

Posted Jan 21, 2025

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, understanding clients' financial priorities, and connecting them with suitable solutions. Key responsibilities include building relationships, adhering to processes and regulations, and driving the client experience. The ideal candidate is an enthusiastic self-starter with strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. A background in financial services and sales experience is preferred.

Customer Experience Associate

Company: TD Bank

Location: Burnaby, Canada

Posted Jan 21, 2025

TD Canada Trust is seeking a Customer Experience Associate in Burnaby, British Columbia, Canada. The role involves processing financial transactions, understanding customer needs, and recommending suitable banking solutions. The ideal candidate should have strong administration skills, knowledge of MS Office, and excellent communication abilities. TD offers competitive compensation, growth opportunities, and a supportive work environment. The job description emphasizes the importance of providing excellent customer service and contributing to a positive, diverse, and equitable work environment.

Store Manager I - Quincy, MA (Adams St)

Company: TD Bank

Location: Quincy, MA

Posted Jan 21, 2025

TD Bank is seeking a Store Manager I for a position in Quincy, Massachusetts. The role involves leading and contributing to the growth and profitability of the Consumer Business, managing a store portfolio, and providing a legendary Employee and Customer Experience. The manager will be responsible for deepening customer relationships, referring them to the right Specialist, and achieving shareholder value. The position requires an undergraduate degree or equivalent experience, 3+ years of relevant experience, and business development skills. The manager will also be accountable for achieving both Store and individual performance metrics. TD Bank offers competitive compensation, growth opportunities, and a supportive work environment.

Frequently Asked Questions

What is it like to work at First Citizens Bank?
First Citizens Bank values community impact and customer focus, fostering a culture of integrity, teamwork, and accountability. Employees enjoy flexible schedules, regular professional development workshops, and access to on‑site wellness programs. The tech teams are cross‑functional, encouraging knowledge sharing through pair programming, hackathons, and internal tech talks.
What types of positions are available at First Citizens Bank?
Open roles span software engineering (mobile, web, and infrastructure), data science and analytics, product management, cybersecurity (penetration testing, threat analysis), cloud architecture, DevOps, and user experience design. The bank also hires for project management, business analysis, and IT support to support its digital transformation initiatives.
How can I stand out as an applicant?
Tailor your résumé to the specific role by highlighting relevant projects and quantifying results (e.g., improved transaction processing speed by 25%). Showcase proficiency with modern tech stacks—Java, Python, React, AWS, Kubernetes—through portfolio links or code samples. Prepare for coding challenges by practicing algorithm questions and system design scenarios. Demonstrate fintech knowledge, such as familiarity with PCI‑DSS compliance or digital payment APIs, and emphasize soft skills like cross‑team collaboration and problem‑solving.

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