Jobs at First Citizens Bank

866,217 open positions

First Citizens Bank, founded in 1913 and headquartered in Winston‑Salem, NC, has grown into a regional powerhouse with operations across 13 states. Its reputation in tech centers on delivering secure digital banking experiences, leveraging AI for credit risk scoring, and building a modern mobile app ecosystem that serves millions of customers.

The bank actively recruits software engineers (front‑end, back‑end, full‑stack), data scientists, product managers, cybersecurity specialists, cloud operations experts, and UX/UI designers. Candidates can anticipate a collaborative environment that emphasizes mentorship, continuous learning, and a clear career progression path, backed by competitive compensation and comprehensive benefits.

Job Transparency’s listings provide you with verified salary data, employee sentiment scores, and real‑time role availability. This information lets you benchmark offers, tailor your negotiation strategy, and gain insights into the company culture before you apply.

Customer Experience Associate

Company: TD Bank

Location: Winnipeg, Canada

Posted Jan 21, 2025

TD Canada Trust is seeking a Customer Experience Associate in Winnipeg, Manitoba, Canada. The role involves processing financial transactions, understanding customer needs, and recommending suitable banking solutions. The ideal candidate should have strong administration skills, knowledge of MS Office, and excellent communication abilities. TD offers a comprehensive Total Rewards package, career development opportunities, and a positive work environment. The company is committed to being a leader in customer experience and supports colleagues' growth and well-being.

Financial Solutions Advisor Registration Candidate- Consumer Investments - Hollister Financial Center

Company: Bank of America

Location: Hollister, CA

Posted Jan 21, 2025

Bank of America is seeking Financial Solutions Advisors to join their team, offering a career with opportunities for growth, competitive benefits, and flexible work arrangements. The role involves obtaining necessary licenses, receiving comprehensive training, and providing comprehensive financial advice to clients. The position is subject to SAFE Act registration requirements.

Sales & Service Representative (Universal Banker)

Company: First Citizens Bank

Location: Winter Park, FL

Posted Jan 21, 2025

First Citizens Bank is seeking a full-time Sales and Service Representative. The role involves processing transactions, providing customer service, and facilitating awareness of bank capabilities. The ideal candidate should possess strong communication skills, customer service abilities, adaptability, teamwork, flexibility, and agility. Essential duties include engaging customers, processing transactions, assisting with account servicing, and introducing customers to other bank partners. Basic qualifications include a high school diploma or GED and 6 months of customer service experience. Preferred skills include 1+ years in retail banking, cash-handling experience, strong critical thinking, and Microsoft Office proficiency. The bank offers comprehensive benefits for full-time associates.

Senior Manager, Category

Company: Standard Bank Group

Location: Other US Location

Posted Jan 21, 2025

Standard Bank Group, a leading African-focused financial services group, is seeking a candidate with a Marketing or Business Commerce Degree and 5-7 years of experience in eCommerce, Web Management, Digital Transformation, or Digital Analytics, preferably in the FMCG industry. The role involves managing online sales and service activities, ensuring digital sales and revenue targets are met, and utilizing digital analytics for growth. The ideal candidate should possess behavioral competencies such as developing strategies, embracing change, and team working, along with technical competencies in digital analytics, project management, and communication.

Financial Solutions Advisor - Consumer Investments - Carson City Area

Company: Bank of America

Location: Dayton, NV

Posted Jan 21, 2025

Bank of America is seeking a financial advisor to provide comprehensive advice and customized solutions to clients, helping them achieve their financial goals. Key responsibilities include triaging client leads, making referrals, meeting with clients to review financial goals, building a financial plan, and recommending brokerage products. The role requires Series 7 & 66 (or 63 & 65) licenses, at least one year of experience in the investments industry, and strong communication skills. The position is subject to SAFE Act registration requirements. The job offers a salary range of $70,000 - $80,000 annually, with incentive opportunities and benefits.

Compliance Oversight Manager - Real Estate Secured Servicing

Company: TD Bank

Location: New York, NY

Posted Jan 21, 2025

TD Bank is offering a Compliance Oversight Manager position in Mount Laurel, New Jersey, with a salary range of $86,840 - $139,360 USD. The role involves compliance oversight for Real Estate Secured Loan Servicing, both performing and default. The manager will develop and execute compliance monitoring, participate in policy development, and provide guidance on regulatory interpretation and risk assessment. The ideal candidate should have an undergraduate degree or equivalent work experience, 7+ years of compliance experience, and subject matter expertise in associated regulations. The role offers growth opportunities, skill development, and a competitive total rewards package.

Customer Experience Associate

Company: TD Bank

Location: Calgary, Canada

Posted Jan 21, 2025

TD Canada Trust is seeking a Customer Experience Associate in Calgary, Alberta, Canada. The role involves processing financial transactions, understanding customer needs, and recommending suitable banking solutions. The ideal candidate should have strong administration skills, knowledge of MS Office, and excellent communication abilities. TD offers competitive compensation, growth opportunities, and a supportive work environment. The job description emphasizes the importance of providing excellent customer service and contributing to a positive, diverse, and equitable work culture.

Customer Experience Associate - Cantonese and/or Mandarin skills an asset

Company: TD Bank

Location: Burnaby, Canada

Posted Jan 21, 2025

TD Canada Trust is seeking a Customer Experience Associate in Burnaby, British Columbia, Canada. The role involves processing financial transactions, understanding customer needs, and recommending suitable banking solutions. The successful candidate will deliver quality customer experiences, promote a positive work environment, and have strong communication skills. TD offers competitive compensation, total rewards package, and opportunities for career development.

Sales Support Specialist - Commercial Lending

Company: First Citizens Bank

Location: Boulder City, NV

Posted Jan 21, 2025

First Citizens Bank is offering a full-time Sales Support Specialist (Commercial Lending Assistant) position in either Henderson or Reno, Nevada. The role involves providing ongoing sales support, documentation support, credit servicing support, monitoring past due credits, and customer service. Candidates should have a Bachelor's Degree with 1+ years of commercial lending experience or a High School Diploma/GED with 4+ years of experience. Preferred skills include comfort with loan documentation, experience at a large financial institution, and strong communication skills.

Client Service Representative II - Home Loans

Company: Bank of America

Location: Phoenix, AZ

Posted Jan 21, 2025

The job description is for a customer service role at Bank of America, focusing on resolving client requests through various communication channels. The role requires excellent communication skills, problem-solving abilities, and a commitment to delivering a positive client experience. The company values diversity, inclusion, and employee wellness, and offers opportunities for learning, growth, and making an impact.

Financial Consultant II

Company: First Citizens Bank

Location: Boone, NC

Posted Jan 21, 2025

First Citizens Bank is seeking a Financial Consultant to join their team. The role involves promoting investment products, providing personalized planning, and developing strong relationships with mass affluent individuals. The position requires a highly self-motivated person who thrives in a team environment. Benefits are an integral part of the total rewards package.

Claims Advisor I

Company: TD Bank

Location: Edmonton, Canada

Posted Jan 21, 2025

TD Insurance, part of TD Bank Group, is seeking a compassionate and analytical Auto Claims Advisor for their Edmonton, Alberta location. The role involves supporting customers from start to finish in their auto claims, arranging towing, setting up appraisals, and outlining coverage under their policy. The successful candidate will collaborate with internal partners and external vendors, demonstrate excellent customer service skills, and have superior time management abilities. One or more years of claims adjusting experience is preferred, but not required. TD Insurance offers a stable work environment, professional development opportunities, and a comprehensive Total Rewards package.

Frequently Asked Questions

What is it like to work at First Citizens Bank?
First Citizens Bank values community impact and customer focus, fostering a culture of integrity, teamwork, and accountability. Employees enjoy flexible schedules, regular professional development workshops, and access to on‑site wellness programs. The tech teams are cross‑functional, encouraging knowledge sharing through pair programming, hackathons, and internal tech talks.
What types of positions are available at First Citizens Bank?
Open roles span software engineering (mobile, web, and infrastructure), data science and analytics, product management, cybersecurity (penetration testing, threat analysis), cloud architecture, DevOps, and user experience design. The bank also hires for project management, business analysis, and IT support to support its digital transformation initiatives.
How can I stand out as an applicant?
Tailor your résumé to the specific role by highlighting relevant projects and quantifying results (e.g., improved transaction processing speed by 25%). Showcase proficiency with modern tech stacks—Java, Python, React, AWS, Kubernetes—through portfolio links or code samples. Prepare for coding challenges by practicing algorithm questions and system design scenarios. Demonstrate fintech knowledge, such as familiarity with PCI‑DSS compliance or digital payment APIs, and emphasize soft skills like cross‑team collaboration and problem‑solving.

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