Jobs at First Citizens Bank

866,217 open positions

First Citizens Bank, founded in 1913 and headquartered in Winston‑Salem, NC, has grown into a regional powerhouse with operations across 13 states. Its reputation in tech centers on delivering secure digital banking experiences, leveraging AI for credit risk scoring, and building a modern mobile app ecosystem that serves millions of customers.

The bank actively recruits software engineers (front‑end, back‑end, full‑stack), data scientists, product managers, cybersecurity specialists, cloud operations experts, and UX/UI designers. Candidates can anticipate a collaborative environment that emphasizes mentorship, continuous learning, and a clear career progression path, backed by competitive compensation and comprehensive benefits.

Job Transparency’s listings provide you with verified salary data, employee sentiment scores, and real‑time role availability. This information lets you benchmark offers, tailor your negotiation strategy, and gain insights into the company culture before you apply.

Customer Experience Associate

Company: TD Bank

Location: Campbell River, Canada

Posted Jan 13, 2025

TD Canada Trust is seeking a Customer Experience Associate in Campbell River, British Columbia, Canada. The role involves processing financial transactions, understanding customer needs, and providing excellent customer service. TD emphasizes fair compensation, growth opportunities, and a positive work environment. The job requires a high school diploma, relevant experience, and strong MS Office skills. TD offers a comprehensive Total Rewards Package and is committed to colleague development and training.

Senior Sales & Service Representative (Universal Banker)

Company: First Citizens Bank

Location: Charlottesville, VA

Posted Jan 13, 2025

First Citizens Bank is seeking a Senior Sales & Service Representative to join their branch team. The role involves building and expanding banking relationships through proactive customer outreach and service. The successful candidate will demonstrate influence, communication skills, adaptability, teamwork, flexibility, and agility. Responsibilities include engaging customers, opening deposit accounts, facilitating awareness of bank services, introducing customers to bank partners, and processing transactions.

Deposit Operations Specialist

Company: IDB Bank

Location: New York City, NY

Posted Jan 14, 2025

Israel Discount Bank of New York is seeking a candidate with 23 years of deposit operations experience for a full-time position. The role involves assisting with item processing, deposit transactions, and account maintenance. Responsibilities include check verification, return mail, fee modifications, monetary transactions, ATM/debit/credit card maintenance, activation, travel alerts, limits, and account status maintenance. The candidate should be proficient in Microsoft Office Suite and financial accounting software, have a basic understanding of data security and compliance standards, and possess strong written and verbal communication skills. The expected annual salary is between $65,000 and $75,000, with additional benefits including medical, dental, vision plans, life and disability insurance, and retirement savings plans. The bank offers reasonable accommodations for employees with disabilities, pregnant individuals, victims of domestic violence, and those with religious observance obligations.

Senior Sales & Service Representative (Universal Banker)

Company: First Citizens Bank

Location: Winston Salem, NC

Posted Jan 13, 2025

First Citizens Bank is seeking a Senior Sales & Service Representative. The role involves supporting sales and service delivery in the branch, building and expanding banking relationships, and fulfilling deposit accounts, payment solutions, and digital access products. The ideal candidate should possess strong influence, sales outreach, communication, customer service, adaptability, teamwork, flexibility, and agility skills. Essential functions include proactive customer engagement, opening deposit accounts, facilitating customer awareness of bank services, and processing transactions. A high school diploma or equivalent and 1 year of sales or customer service experience is required. A Bachelor's degree and telephone sales experience are preferred.

Sr Business Control Specialist

Company: Bank of America

Location: Fort Worth, TX

Posted Jan 13, 2025

Bank of America is seeking a candidate to support the Quality Assurance team in the Global Banking & Markets Anti-Money Laundering (GBAM AML) organization. The role involves mitigating risk, executing controls, and driving process improvements. Key responsibilities include conducting quality inspection reviews, executing Quality Assurance activities, and supporting regulatory exams and internal audits. The ideal candidate should have 2 or more years of experience in quality control, risk control, internal audit, or similar business control roles. Strong analytical, communication, and organizational skills are required. A Bachelor's degree in a related field or equivalent work experience is preferred.

Reference Data Services Operations Analyst -Global Markets Operations - Global Operations

Company: Bank of America

Location: Charlotte, NC

Posted Jan 13, 2025

Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. They are devoted to being a diverse and inclusive workplace for everyone, offering competitive benefits to support their physical, emotional, and financial well-being.

CRE Relationship Manager II

Company: Banner Bank

Location: Bellevue

Posted Jan 17, 2025

Banner Bank, a reputable financial institution with over 130 years of experience, is seeking a CRE Relationship Manager. The role involves managing a portfolio of high-performing commercial real estate relationships, developing and maintaining relationships with clients, and providing a wide range of bank services. The ideal candidate should have a Bachelor's degree in a related field, 8 or more years of experience in commercial real estate lending, and strong relationship management, presentation, and negotiation skills. The bank offers a competitive salary, incentive compensation, comprehensive benefits, and opportunities for professional growth.

IT Application Manager – Deposits - JHA

Company: IDB Bank

Location: Tampa Bay, FL

Posted Jan 14, 2025

IDB Bank, a reputable institution with over 70 years of experience, is seeking an experienced Application Analyst. The role involves supporting Core technology within the IT BAU group, providing BAU support for various digital banking applications, and analyzing and implementing solutions for technical issues. The ideal candidate should have 10+ years of experience in application support and management, with a focus on Core and digital banking deposit products. Proficiency in Jack Henry applications is required. The bank offers a comprehensive benefits package, including generous paid time off, medical coverage, and a 401k plan. The expected annual salary is between $140,000 and $160,000.

FedNow Senior Salesforce Developer

Company: Federal Reserve Bank of Boston

Location: Boston, MA

Posted Jan 17, 2025

The Federal Reserve Bank of Boston is seeking a Salesforce developer for a mission-critical initiative to transform its Financial Services division into a national enterprise. The role involves building Salesforce applications using LWC, Apex, and Visualforce, creating customer-centric applications, and integrating Salesforce with other systems. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 8+ years of Salesforce development experience, and proficiency in Apex, Visualforce, JavaScript, CSS, and Mulesoft. The position offers a hybrid schedule with at least 50% onsite work expected. All applicants must be US Citizens or Permanent Residents with at least three years of US residency.

Principal Software Engineer - (Remote for WA, OR, CA, ID, UT, MT, NV, CO, or AZ)

Company: Banner Bank

Location: Washington DC

Posted Jan 15, 2025

Banner Bank, a trusted and financially stable institution for 130 years, offers a Principal Software Engineer role with significant responsibilities. The role involves providing technical leadership, improving software performance, security, and quality, and mentoring junior engineers. The ideal candidate should have a Bachelor's degree in IT or related field, 8+ years of enterprise-level application development experience, and strong knowledge in various programming languages and technologies. The bank offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What is it like to work at First Citizens Bank?
First Citizens Bank values community impact and customer focus, fostering a culture of integrity, teamwork, and accountability. Employees enjoy flexible schedules, regular professional development workshops, and access to on‑site wellness programs. The tech teams are cross‑functional, encouraging knowledge sharing through pair programming, hackathons, and internal tech talks.
What types of positions are available at First Citizens Bank?
Open roles span software engineering (mobile, web, and infrastructure), data science and analytics, product management, cybersecurity (penetration testing, threat analysis), cloud architecture, DevOps, and user experience design. The bank also hires for project management, business analysis, and IT support to support its digital transformation initiatives.
How can I stand out as an applicant?
Tailor your résumé to the specific role by highlighting relevant projects and quantifying results (e.g., improved transaction processing speed by 25%). Showcase proficiency with modern tech stacks—Java, Python, React, AWS, Kubernetes—through portfolio links or code samples. Prepare for coding challenges by practicing algorithm questions and system design scenarios. Demonstrate fintech knowledge, such as familiarity with PCI‑DSS compliance or digital payment APIs, and emphasize soft skills like cross‑team collaboration and problem‑solving.

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