Jobs at First Citizens Bank

866,217 open positions

First Citizens Bank, founded in 1913 and headquartered in Winston‑Salem, NC, has grown into a regional powerhouse with operations across 13 states. Its reputation in tech centers on delivering secure digital banking experiences, leveraging AI for credit risk scoring, and building a modern mobile app ecosystem that serves millions of customers.

The bank actively recruits software engineers (front‑end, back‑end, full‑stack), data scientists, product managers, cybersecurity specialists, cloud operations experts, and UX/UI designers. Candidates can anticipate a collaborative environment that emphasizes mentorship, continuous learning, and a clear career progression path, backed by competitive compensation and comprehensive benefits.

Job Transparency’s listings provide you with verified salary data, employee sentiment scores, and real‑time role availability. This information lets you benchmark offers, tailor your negotiation strategy, and gain insights into the company culture before you apply.

Client Services Representative II - 1st Shift

Company: Bank of America

Location: Phoenix, AZ

Posted Dec 20, 2024

Bank of America is seeking a customer service representative to handle routine client requests in an inbound contact center environment. Key responsibilities include resolving client issues through calls, chats, or emails, ensuring accuracy, multi-tasking, and delivering excellent client experience. The ideal candidate should have a passion for service, integrity, and commitment to delivering positive client outcomes. They should also have at least 1 year of customer service experience and proficiency with computers and current technology. The role involves identifying client needs, recommending solutions, and escalating issues as needed. Bank of America values a diverse and inclusive workplace, offering opportunities for growth and impact.

Customer Experience Associate

Company: TD Bank

Location: Kamloops, Canada

Posted Dec 20, 2024

TD Canada Trust is hiring for a Customer Experience Associate position in Kamloops, British Columbia, Canada. The role involves processing financial transactions, understanding customer needs, and providing excellent customer service. The job offers a salary range of $21.00 - $25.98 CAD, along with growth opportunities and skill development. TD is committed to fair compensation and colleague well-being, providing a comprehensive Total Rewards package. The ideal candidate should have strong communication skills, be detail-oriented, and capable of working in a fast-paced environment.

Sales & Service Representative (Universal Banker)

Company: First Citizens Bank

Location: Jacksonville, FL

Posted Dec 20, 2024

First Citizens Bank is seeking a Sales and Service Representative to process transactions and provide customer service in the branch. The role involves engaging customers, understanding their banking needs, and facilitating awareness of bank services. The ideal candidate should possess strong communication skills, customer service abilities, adaptability, teamwork, flexibility, and agility. Preferred qualifications include 1+ years of retail banking experience and sales support skills. Full-time associates are offered comprehensive benefits.

Senior Banker

Company: Bank of America

Location: Omaha, NE

Posted Dec 20, 2024

Bank of America is seeking a candidate for a client-focused role in a financial center. The successful applicant will serve as the first point of contact for clients, helping to identify their banking needs and offering appropriate solutions. Key responsibilities include deepening client relationships, supporting clients with self-service activities, and providing exceptional client care. The role requires strong communication skills, problem-solving abilities, and the capacity to manage multiple tasks. Bank of America values a diverse and inclusive workplace, offering competitive benefits and flexibility to its employees.

Senior Audit Group Manager, Risk Audit SWAT (301)

Company: TD Bank

Location: Toronto, Canada

Posted Dec 20, 2024

TD Bank is offering a Senior Audit Group Manager position in Toronto, Ontario, Canada. The role involves leading a team of audit professionals, supervising complex audits, and providing thought leadership. The compensation is competitive, ranging from $108,800 to $163,200 CAD. TD emphasizes fair compensation, growth opportunities, and skill development. The ideal candidate should have over 10 years of relevant experience, deep knowledge of businesses, and strong leadership skills. TD is committed to being a leader in customer experience and offers a comprehensive Total Rewards package.

Relationship Banker, Media, Full Time

Company: TD Bank

Location: Clifton Heights, PA

Posted Dec 20, 2024

TD Bank is seeking a Relationship Banker for a critical role in managing and supporting the banking needs of the Mass Affluent segment. The ideal candidate will have 2+ years of financial/banking experience, a HS Diploma or GED, and preferably a Bachelor's degree or equivalent. The role involves providing high-level advice to a complex client portfolio, managing banking needs, and acting as a primary contact for mass affluent customers. The bank emphasizes growth opportunities, skill development, and fair compensation. The position requires proficiency in bank products, offerings, and processes, and the ability to engage in customer outreach and proactively address banking needs. The candidate must also maintain an active registration status with NMLS and adhere to all relevant policies and regulations.

Relationship Banker - Northern VA Market- Prince William Area

Company: Bank of America

Location: Chantilly, VA

Posted Dec 20, 2024

Bank of America is dedicated to being a diverse and inclusive workplace, offering competitive benefits and flexibility. The role involves engaging clients, educating them on self-service resources, and connecting them to financial solutions. Key responsibilities include processing cash transactions, building client relationships, and adhering to laws and regulations.

Financial Services Development Associate

Company: First Citizens Bank

Location: Jacksonville, NC

Posted Dec 20, 2024

First Citizens Bank offers a 6-month sales development program for career starters in financial services. The program includes obtaining necessary licenses, learning core banking principles, and consultative selling skills. Upon completion, graduates will assist clients with banking and investment needs. The bank supports professional growth with dedicated coaches and multiple career paths. Key qualifications include goal motivation, relationship-building, clear communication, collaboration, task management, and critical thinking.

Engineer II (Computer Application Forensic )

Company: TD Bank

Location: Toronto, Canada

Posted Dec 20, 2024

TD, a leading global financial institution, is seeking a skilled Computer Forensics professional for a role in Toronto, Ontario. The ideal candidate should have at least 7 years of experience in digital forensics, incident response, or cyber investigative analysis, and strong knowledge of network systems. Key responsibilities include researching and implementing Computer Forensic solutions, maintaining systems, and managing the team's computer forensic lab and network infrastructure. TD offers competitive compensation, growth opportunities, and a supportive work environment, with a focus on customer experience and colleague development.

Global Markets Executive Assistant

Company: Bank of America

Location: New York, NY

Posted Dec 20, 2024

Global Markets is hiring an experienced Executive Assistant. The role involves providing comprehensive support to a senior executive, managing their calendar, handling communications, and coordinating meetings with internal and external stakeholders. The assistant will also manage travel arrangements, maintain client contact lists, and prepare briefing memos. The ideal candidate should have at least 5 years of administrative experience in a financial institution, excellent communication skills, strong time management, and the ability to work under pressure.

Analyst/Associate, Treasury Product Analyst/Associate, Global Payments Solutions, Japan

Company: Bank of America

Location: Tokyo, Japan

Posted Dec 20, 2024

Bank of America is seeking an Analyst/Associate for Treasury Product in Global Payments Solutions, Japan. The role involves generating ideas for new products, assisting in product development requirements, and providing advice to sales teams. Key responsibilities include problem resolution for global subsidiaries, monitoring bank performance, and developing product strategies. The ideal candidate should have 3-5 years of relevant experience in product/project management, proficiency in Japanese and English, and strong analytical and presentation skills.

SSIS/SQL/.Net Lead Software Engineer- Wealth Management (Remote)

Company: First Citizens Bank

Location: Dublin, GA

Posted Dec 20, 2024

This is a remote role with responsibilities spanning all phases of software development, including system requirements evaluation, coding, testing, and production deployment. The role involves leading technical efforts, supporting production systems, and mentoring less experienced associates. Key skills include expertise in MS.NET, ASP.NET, SSIS, SQL, and Powershell Scripting. Preferred experience includes Azure, CI/CD, Control M, and work in financial institutions. A comprehensive benefits program is offered to full-time associates.

Frequently Asked Questions

What is it like to work at First Citizens Bank?
First Citizens Bank values community impact and customer focus, fostering a culture of integrity, teamwork, and accountability. Employees enjoy flexible schedules, regular professional development workshops, and access to on‑site wellness programs. The tech teams are cross‑functional, encouraging knowledge sharing through pair programming, hackathons, and internal tech talks.
What types of positions are available at First Citizens Bank?
Open roles span software engineering (mobile, web, and infrastructure), data science and analytics, product management, cybersecurity (penetration testing, threat analysis), cloud architecture, DevOps, and user experience design. The bank also hires for project management, business analysis, and IT support to support its digital transformation initiatives.
How can I stand out as an applicant?
Tailor your résumé to the specific role by highlighting relevant projects and quantifying results (e.g., improved transaction processing speed by 25%). Showcase proficiency with modern tech stacks—Java, Python, React, AWS, Kubernetes—through portfolio links or code samples. Prepare for coding challenges by practicing algorithm questions and system design scenarios. Demonstrate fintech knowledge, such as familiarity with PCI‑DSS compliance or digital payment APIs, and emphasize soft skills like cross‑team collaboration and problem‑solving.

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