Jobs at First Citizens Bank

866,217 open positions

First Citizens Bank, founded in 1913 and headquartered in Winston‑Salem, NC, has grown into a regional powerhouse with operations across 13 states. Its reputation in tech centers on delivering secure digital banking experiences, leveraging AI for credit risk scoring, and building a modern mobile app ecosystem that serves millions of customers.

The bank actively recruits software engineers (front‑end, back‑end, full‑stack), data scientists, product managers, cybersecurity specialists, cloud operations experts, and UX/UI designers. Candidates can anticipate a collaborative environment that emphasizes mentorship, continuous learning, and a clear career progression path, backed by competitive compensation and comprehensive benefits.

Job Transparency’s listings provide you with verified salary data, employee sentiment scores, and real‑time role availability. This information lets you benchmark offers, tailor your negotiation strategy, and gain insights into the company culture before you apply.

Customer Experience Associate - Delson

Company: TD Bank

Location: Montreal, Canada

Posted Dec 03, 2024

TD Canada Trust is seeking a Customer Experience Associate in Delson, Quebec, Canada. The role involves processing financial transactions, understanding customer needs, and recommending suitable banking solutions. The position offers competitive compensation ranging from $42,045 to $52,900 CAD, with opportunities for growth and skill development. TD is committed to providing fair compensation and fostering a positive, diverse, and equitable work environment. The Total Rewards package includes health benefits, savings programs, and career development opportunities. The ideal candidate should have strong communication skills, be detail-oriented, and capable of working in a fast-paced environment.

Relationship Banker

Company: Bank of America

Location: Kuna, ID

Posted Dec 03, 2024

Bank of America is seeking a client-focused individual for a lobby engagement role. The successful candidate will educate and assist clients with transactions via self-service resources like mobile banking, online banking, or ATM. Key responsibilities include processing cash transactions accurately and efficiently, and having in-depth conversations to understand clients' financial priorities. The ideal candidate is an enthusiastic self-starter with strong work ethic, collaboration skills, and the ability to learn new technologies. They should be confident in identifying solutions for clients, communicating effectively, and adhering to established processes and guidelines. Experience in financial services, sales, and cash handling is preferred, along with a Bachelor's Degree or relevant Associate's Degree. The role offers opportunities for career growth and making a difference in clients' financial lives.

FCRM KYC High Risk Reviews Analyst

Company: TD Bank

Location: New York, NY

Posted Dec 03, 2024

TD Bank is seeking a Financial Crime Risk Oversight Analyst II for its Mount Laurel, New Jersey location. The role involves providing research, guidance, and oversight to ensure strong AML/ATF/Sanctions/ABAC controls are in place. The successful candidate will contribute to the development and implementation of compliance programs, execute enhanced due diligence reviews for high-risk customers, and manage procedures and escalations related to such customers. The role requires an undergraduate degree and 3+ years of experience, with ACAMS certification preferred. Key responsibilities include providing guidance on AML/ATF/Sanctions/ABAC matters, conducting research and risk assessments, and ensuring compliance with regulatory requirements. TD Bank offers competitive compensation, growth opportunities, and a supportive work environment.

Sr. Registered Phone Rep- Retirement and Benefits

Company: Bank of America

Location: Tampa, FL

Posted Dec 03, 2024

Bank of America is seeking a Sr Registered Rep with at least one year of call center experience. The role involves handling complex calls related to various retirement and benefit plans, trading stocks, bonds, and other investment instruments for high net-worth clients. The candidate must possess strong communication skills, empathy, and the ability to handle confidential matters responsibly. The company values a diverse and inclusive workplace, offering competitive benefits and flexible work schedules. The ideal candidate should be a dependable team player, capable of working under pressure, and comfortable with technology.

Consumer Investments - Financial Service Representative

Company: Bank of America

Location: Chandler, AZ

Posted Dec 03, 2024

Bank of America is seeking a Financial Services Representative I for a phone-based role in a Merrill Contact Center. The role involves delivering exceptional customer service, resolving complex inquiries, and educating clients about value-added opportunities. The successful candidate will receive comprehensive training, personalized coaching, and ongoing support to develop necessary skills and behaviors. Key responsibilities include point of call servicing and resolution on brokerage accounts, identifying client needs, and focusing on service to sales with existing Merrill clients. The role offers opportunities for career growth, client relationship building, and learning about core banking and investment solutions. Required skills include client focus, self-motivation, multitasking, problem-solving, effective communication, sales aptitude, strong computer skills, and a desire for a long-term career in financial services.

Market Financial Center Manager

Company: Bank of America

Location: Tacoma, WA

Posted Dec 03, 2024

Bank of America is seeking a candidate for a leadership role supporting a cluster of financial centers. The role involves managing as a business owner, fostering a team environment, and instilling a client-centric culture. Key responsibilities include managing client traffic, driving operational excellence, and ensuring all aspects of the financial center run effectively. The ideal candidate should have 1+ years of leadership experience, strong customer service skills, financial acumen, and the ability to balance risk. Proficiency in computer skills and Microsoft Office is required. The role is benefits eligible with a pay range of $72,000.00 - $90,000.00 annualized salary.

Relationship Banker - Pittsburgh

Company: Bank of America

Location: Pittsburgh, PA

Posted Dec 03, 2024

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key qualifications include strong communication skills, problem-solving abilities, and adaptability. The position offers opportunities for career growth and making a positive impact on clients' financial lives.

Mobile Mortgage Specialist

Company: TD Bank

Location: Woodbridge, Canada

Posted Dec 03, 2024

TD Canada Trust, a division of TD Bank, is seeking a Mobile Mortgage Specialist for a dynamic team. The role involves targeting referrals from various professionals, developing customer relationships, and leveraging TD's strong brand. The position offers a competitive commission package, comprehensive benefits, and opportunities for career growth within a thriving multi-national corporation. Ideal candidates should be self-motivated, have excellent sales skills, and possess knowledge of retail banking or credit adjudication.

Relationship Banker - Palm Beach South Market

Company: Bank of America

Location: West Palm Beach, FL

Posted Dec 03, 2024

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include adhering to risk culture, operational excellence, and applicable laws. The ideal candidate should be a self-starter, collaborative, and confident in client interactions, with a strong work ethic and problem-solving skills. Experience in financial services and sales is preferred, along with cash handling experience. The role requires flexibility, including weekend and extended hours.

French Bilingual Customer Account Specialist II, Customer Assistance

Company: TD Bank

Location: Ottawa, Canada

Posted Dec 03, 2024

TD is offering a job in Brossard, Quebec, Canada with a salary range of $49,950 - $58,275 CAD. The role is in the Personal & Commercial Banking sector within TD Auto Finance, focusing on customer assistance to resolve financial difficulties. The successful candidate will work primarily offsite, providing excellent customer service, resolving inquiries, and achieving performance targets. Previous collection, credit, or call center experience is an asset. TD emphasizes colleague development, offering training, onboarding, and various benefits.

Hardware Engineer III - Cloud Infrastructure Operations

Company: First Citizens Bank

Location: Chapel Hill, NC

Posted Dec 03, 2024

This role is for a senior Hardware Engineer to join the cloud infrastructure operations team, focusing on Cisco UCS, HPE ProLiant, and HPE Synergy hardware. Responsibilities include monitoring, incident handling, upgrades, and building new platforms. The engineer will provide technical guidance, mentorship, and automation script development. They must maintain strong knowledge of networking, storage, and virtualization concepts, and have experience with Cisco UCS, HPE ProLiant, and HPE Synergy hardware.

Operations Consultant - Global Specialized Credit Ops

Company: Bank of America

Location: Chicago, IL

Posted Dec 03, 2024

Bank of America is seeking an Operations Consultant/Documentation Administrator. The role involves strategically advising on the design, development, and implementation of complex products, systems, and services. Key responsibilities include independently coordinating preparation and review of loan/lease documentation, funding, and setup on the system of record for Leasing and Equipment Finance within Global Operations. The ideal candidate should have lending documentation experience, be highly proficient in Word and Excel, and possess strong problem-solving and customer service skills. Bank of America emphasizes being a diverse and inclusive workplace, offering competitive benefits to support teammates' well-being.

Frequently Asked Questions

What is it like to work at First Citizens Bank?
First Citizens Bank values community impact and customer focus, fostering a culture of integrity, teamwork, and accountability. Employees enjoy flexible schedules, regular professional development workshops, and access to on‑site wellness programs. The tech teams are cross‑functional, encouraging knowledge sharing through pair programming, hackathons, and internal tech talks.
What types of positions are available at First Citizens Bank?
Open roles span software engineering (mobile, web, and infrastructure), data science and analytics, product management, cybersecurity (penetration testing, threat analysis), cloud architecture, DevOps, and user experience design. The bank also hires for project management, business analysis, and IT support to support its digital transformation initiatives.
How can I stand out as an applicant?
Tailor your résumé to the specific role by highlighting relevant projects and quantifying results (e.g., improved transaction processing speed by 25%). Showcase proficiency with modern tech stacks—Java, Python, React, AWS, Kubernetes—through portfolio links or code samples. Prepare for coding challenges by practicing algorithm questions and system design scenarios. Demonstrate fintech knowledge, such as familiarity with PCI‑DSS compliance or digital payment APIs, and emphasize soft skills like cross‑team collaboration and problem‑solving.

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