Jobs at First Mode
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First Line Risk Manager - RCSA and Controls Testing
Company: First Citizens Bank
Location: Raleigh, NC
Posted Jan 12, 2025
The First Line Risk Manager - RCSA Controls and Testing position is a hybrid role located in Raleigh, NC, Charlotte, NC, or Phoenix, AZ. This role supports the General Bank and serves as a first line of defense risk professional. Key responsibilities include executing RCSA activities, partnering with stakeholders to develop action plans, assessing business risk, and ensuring business processes meet risk program and regulatory obligations. The role involves strategic risk activities, program implementation, regulatory engagement, and risk governance & reporting. Qualifications include a Bachelor's Degree and 6 years of experience in Financial Services and First Line Risk, or a High School Diploma/GED and 10 years of relevant experience.
Insurance Services Representative (Commercial Insurance)
Company: First Citizens Bank
Location: Raleigh, NC
Posted Jan 12, 2025
This position involves managing insurance coverage verification, data entry, and risk analysis to ensure accuracy and customer satisfaction. The role requires effective communication with carriers and clients, as well as maintaining knowledge of insurance products and policies.
First Line Risk Manager - RCSA and Controls Testing
Company: First Citizens Bank
Location: Charlotte, NC
Posted Jan 12, 2025
The First Line Risk Manager - RCSA Controls and Testing position supports the General Bank in managing risks and controls across all risk types. The role involves executing risk programs, providing advisory services, and serving as a communication channel between the Risk Management Department, regulators, and FCB business units. The job requires experience working with wealth management business units, knowledge of FINRA licensing, and ability to work effectively with associates and senior management.
Senior Sales & Service Representative (Universal Banker)
Company: First Citizens Bank
Location: Spartanburg, SC
Posted Jan 12, 2025
First Citizens Bank is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. The role involves building banking relationships, fulfilling deposit accounts, and identifying sales opportunities. The ideal candidate should possess influence, sales outreach skills, communication, customer service, adaptability, teamwork, flexibility, and agility. Responsibilities include engaging customers, opening accounts, facilitating service awareness, and processing transactions. A high school diploma or equivalent and 1 year of sales or customer service experience are required; a Bachelor's degree and telephone sales experience are preferred.
Agile Coach - Remote
Company: First Citizens Bank
Location: Raleigh, NC
Posted Jan 12, 2025
This remote role, preferably in EST locations, involves enabling teams to adopt Lean-Agile principles and practices. The position entails training and coaching teams on Agile and modern engineering practices, guiding transformation to Lean Agile, and participating in organizational initiatives to foster agility. Responsibilities include ensuring Agile Operating Frameworks are followed, creating coaching objectives, providing training sessions, and developing operating models for Agile practices. Qualifications include a Bachelor's Degree and 8 years of experience, or a High School Diploma with 12 years of experience. Scrum certification is required, with Sr Scrum certification preferred. The base pay is between $140,000 and $215,000, with additional benefits and incentives.
Operations Specialist II - General Bank Loan Operations Booking/ Quality Control
Company: First Citizens Bank
Location: Phoenix, AZ
Posted Jan 12, 2025
This role is a hybrid position for an Operations Specialist II, handling booking and quality control tasks for General Bank Loan Operations. The position involves facilitating processes, ensuring compliance with regulations, maintaining records, and resolving issues. The role requires strong written and verbal communication skills, experience in Financial Services, and familiarity with Microsoft Office Suite and CRM systems. Quality control experience is preferred but not mandatory.
Senior Application Support Analyst (Remote)
Company: First Citizens Bank
Location: Lakewood, NJ
Posted Jan 12, 2025
The Senior Application Support Analyst role is a remote position offering competitive pay, generally between $109,800 and $140,100 in New Jersey, $114,600 to $152,800 in California, and $95,500 to $127,300 in North Carolina. The role involves providing support for Direct Bank applications, including production support, Service Now ticket management, and application updates. Key responsibilities include responding to issues, analyzing root causes, managing incidents, and communicating progress. The ideal candidate should have strong analytical and communication skills, experience with consumer banking core applications, and proficiency in SQL databases and Service Now. Flexibility for after-hours availability is required.
Manager Banker Sales Support - Commercial Lending
Company: First Citizens Bank
Location: Lake Mary, FL
Posted Jan 12, 2025
This job description outlines a managerial role in bank lending support, involving team management, risk oversight, client service, and process improvement. The position requires experience in banking operations and offers benefits programs for full-time associates.
Senior Application Support Analyst (Remote)
Company: First Citizens Bank
Location: Reedley, CA
Posted Jan 12, 2025
The Senior Application Support Analyst role is a remote position available in multiple US markets under First Citizens Bank's Deposits & Shared Services organization. The role involves providing comprehensive support for all Direct Bank applications, including production support, incident management, and communication with stakeholders. Responsibilities encompass application updates, testing, and roll-out, as well as internal procedures support like risk governance and audits. The ideal candidate should have strong analytical skills, communication abilities, and technical proficiency, with experience in consumer banking core applications and ServiceNow. A Bachelor's Degree or equivalent experience is required, with preferred qualifications including 5+ years of banking operations knowledge and SQL database skills.
Senior Application Support Analyst (Remote)
Company: First Citizens Bank
Location: Chapel Hill, NC
Posted Jan 12, 2025
The Senior Application Support Analyst role is a remote position available in multiple US markets under First Citizens Bank's Deposits & Shared Services. The role involves providing comprehensive support for all Direct Bank applications, including production support, incident management, and communication with stakeholders. Responsibilities encompass application updates, testing, and roll-out, as well as internal procedures support like risk governance and audits. The ideal candidate should have a Bachelor's Degree and 2 years of experience in Computer Science or Analytics, or equivalent experience. Preferred qualifications include strong banking operations knowledge, SQL database skills, and experience with ServiceNow. The role requires strong analytical skills, communication abilities, and flexibility for after-hours work. Salary ranges are provided for New Jersey, California, and North Carolina.
Agile Coach - Remote
Company: First Citizens Bank
Location: Chapel Hill, NC
Posted Jan 12, 2025
This job posting describes a remote Agile coaching role with responsibilities in training teams, ensuring quality practices, and supporting organizational agility. Qualifications include Scrum certifications and experience, with a salary range of $140k-$215k and benefits for full-time employees.
Financial Consultant II
Company: First Citizens Bank
Location: Charleston, SC
Posted Jan 12, 2025
First Citizens Bank, a long-established financial institution, invites candidates to join their Financial Consultant team. The role involves promoting investment products, providing client service, managing risk, and developing relationships with mass affluent individuals. Key responsibilities include sales, client meetings, regulatory compliance, and relationship building. Qualifications include a Bachelor's Degree and 6 years of Financial Services experience, or a High School Diploma and 10 years of experience, along with specific licenses. The bank offers competitive benefits.