Jobs at Intercom

Positions 49,193

Intercom revolutionized how businesses interact with customers, offering a comprehensive customer messaging platform. Known for its suite of conversational tools, including live chat, chatbots, and targeted messaging, Intercom enables companies to engage, support, and market to users directly within their product or website. Their focus on intuitive design and powerful automation has made them a go-to solution for SaaS companies seeking to enhance customer relationships and drive growth.

At Intercom, you'll find a wide spectrum of roles driving innovation in customer engagement. Key hiring areas include Software Engineering (frontend, backend, mobile, infrastructure), Product Management, and Product Design, reflecting their product-led culture. Additionally, Intercom frequently seeks talent in Data Science, Sales, Marketing, and Customer Success. Candidates can expect a collaborative environment focused on shipping high-quality features that solve real-world business problems for their global customer base.

Discovering opportunities at Intercom on Job Transparency provides a distinct advantage. Every one of the 408 open positions includes transparent salary information, allowing you to evaluate compensation expectations upfront. Beyond salaries, our platform often aggregates sentiment data, offering insights into company culture and work-life balance from current and former employees, empowering you to make informed career decisions with unparalleled clarity.

No open positions at Intercom right now.

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Frequently Asked Questions

What is the work culture like at Intercom?
Intercom fosters a product-led culture emphasizing strong design, efficient shipping, and continuous learning. Employees often highlight a collaborative environment where cross-functional teams work closely on features from conception to deployment. The company values direct communication and encourages individuals to take ownership, contributing to a dynamic atmosphere focused on solving complex customer communication challenges across its offices in Dublin, San Francisco, and London.
What types of positions does Intercom typically hire for?
Intercom primarily recruits for roles central to its product development and customer success. This includes a high demand for <strong>Software Engineers</strong> (across various specializations like backend, frontend, mobile, and infrastructure), <strong>Product Managers</strong>, and <strong>Product Designers</strong>. You'll also find opportunities in Data Science, Sales, Marketing, Customer Support, and various operational roles.
How can an applicant stand out when applying for a job at Intercom?
To stand out at Intercom, demonstrate a deep understanding of their product and customer base, showcasing how your skills align with their mission to make internet business personal. Highlight specific projects where you've contributed to a product-led approach, solved complex user problems, or excelled in a collaborative, fast-paced environment. Emphasize your ability to ship high-quality work and your passion for customer-centric solutions, providing concrete examples of your impact.

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