Jobs at JustAnswer
189 open positions
Community Associate
Company: JustAnswer
Location: USA
Posted Dec 16, 2024
The text describes a Community Associate role at JustAnswer, a San Francisco-based company founded in 2003. The role involves cultivating a positive online environment, crafting high-quality content, moderating and engaging with the community, and collecting and sharing community feedback to inform product development. The ideal candidate should have 13 years of experience in community management, content writing, or a related field, strong written and verbal communication skills, conflict resolution abilities, and familiarity with community and CMS tools. The company offers a fully remote work environment, competitive pay, comprehensive benefits, and opportunities for growth and development.
Information Security Engineer II
Company: JustAnswer
Location: India
Posted Jan 26, 2025
JustAnswer, a San Francisco-based company founded in 2003, is seeking a dedicated Information Security Engineer. The role involves designing, implementing, and enhancing the company's security infrastructure, collaborating with cross-functional teams, and ensuring robust system security. The ideal candidate should have a Bachelor's degree in Information Security, Computer Science, or a related field, and at least 5 years of experience in information security with a focus on PCIDSS compliance. Strong knowledge of security principles, risk management, and incident response is required. Relevant certifications such as CISSP, CISM, or CISA are a plus. The role involves detecting and responding to potential security threats, managing antimalware solutions, developing and enforcing security policies, conducting employee security awareness training, and ensuring compliance with standards like PCIDSS. The company offers a remote-first hybrid work environment and is committed to workplace diversity.
Community Associate
Company: JustAnswer
Location: Ukraine
Posted Dec 17, 2024
This job posting is for a Community Associate role at JustAnswer, a San Francisco-based company founded in 2003. The role involves cultivating a positive online environment, crafting high-quality content, moderating and engaging with the community, and collecting and analyzing community feedback to inform product development. The ideal candidate should have 13 years of experience in community management, content writing, or a related field, strong written and verbal communication skills, conflict resolution abilities, and familiarity with community and CMS tools. The company offers a remote-first work environment, professional development support, and resources for overall wellbeing. They are committed to diversity and inclusion and have adopted a remote-first work environment from all regions.
Manager - IT
Company: JustAnswer
Location: India
Posted Jan 26, 2025
JustAnswers Engineering is seeking a Global IT Manager with 6+ years of experience in managing global helpdesk teams. The role involves leading the Global IT team, enhancing IT support and operations, managing IT services, overseeing IT communications, procurement, and asset tracking, developing and enforcing IT policies, and providing IT support for global offices. The ideal candidate should have a passion for team growth, leadership, problem-solving, and multitasking skills, along with expertise in Microsoft networks and Office 365. Experience with remote support, Apple devices, strong communication, and security knowledge is also required. The company, founded in 2003, is a San Francisco-based, profitable firm with a mission to help people by connecting them with verified and vetted Experts. The work environment is remote-first, and the company is committed to diversity and employee wellbeing.
Associate Country Manager
Company: JustAnswer
Location: USA
Posted Dec 02, 2024
The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.
Associate Country Manager
Company: JustAnswer
Location: USA
Posted Nov 08, 2024
The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.
Head of AI Operations
Company: JustAnswer
Location: USA
Posted Jan 08, 2025
JustAnswer, a San Francisco-based company founded in 2003, is seeking a Head of AI Operations to lead transformative change and make a meaningful impact on the organization and the industry. The role involves developing and implementing an AI strategy, assessing AI tools, driving organizational behavior change, and managing AI-related projects. The ideal candidate should have leadership experience in AI technology or digital transformation, solid understanding of AI, strategic thinking, organizational influence, data-driven approach, and project management skills. The desired outcomes in the first 120 days include delivering high-impact AI-powered quick wins, completing an organization-wide audit of AI tools, and improving alignment and coordination among various AI training courses.
Senior Analyst
Company: JustAnswer
Location: USA
Posted Nov 10, 2024
The job posting is for a Senior Analyst position at JustAnswer, a San Francisco-based company that connects customers with verified experts. The role involves providing strategic insights and actionable recommendations to enhance data-driven decision-making across the organization. The company is looking for a candidate with 7+ years of experience in data analytics, strong SQL skills, and knowledge of machine learning concepts.
Sr. Product Manager - JA Labs (Lean Startup, Experimentation)
Company: JustAnswer
Location: USA
Posted Dec 22, 2024
The role of Senior Product Manager for JustAnswer Labs involves leading the ideation, creation, and launch of innovative products that delight customers and unlock a $100M+ business opportunity. The role requires blending Generative AI with human expertise to deliver unparalleled customer experiences, driving new product initiatives, and applying lean startup principles and agile practices. The ideal candidate should have a proven track record of delivering innovative first-generation products, strong collaboration skills, and experience with Generative AI or advanced tools to elevate user experiences.
DevOps Engineer II
Company: JustAnswer
Location: India
Posted Jan 26, 2025
JustAnswers Engineering team is recruiting for an Application Engineer role. The successful candidate will manage applications on Microsoft Azure and HyperV, support Rocky 9 Linux and DNS servers, monitor performance with Dynatrace, manage SSL certificates, collaborate on app security and optimize performance, ensure uptime for production and enterprise environments, provide technical support and ensure compliance, and implement DevOps CICD pipelines AI and automation. The ideal candidate will have a Bachelors degree in Computer Science IT or related field, 5-7 years in application engineering, proficiency in Microsoft Azure Server HyperV and Rocky 9 Linux, experience with Dynatrace DNS and domain certificates, knowledge of TCP/IP networking routers firewalls and VLANs, skilled in automation PowerShell Bash and containerization Docker Kubernetes, experience with Microsoft DevOps, strong problem-solving, communication, and collaboration skills, ability to work independently and as part of a team, and contribute to future application infrastructure strategy. The company, founded in 2003, is a San Francisco-based firm with a mission to help people by connecting them with verified and vetted Experts. They have democratized professional services and helped 10 million customers in 196 countries. The company is growing rapidly, profitable, and offers a remote-first hybrid work environment with a commitment to diversity and employee wellbeing.
Associate Country Manager
Company: JustAnswer
Location: Ukraine
Posted Nov 06, 2024
The job description is for a Country Manager in France, responsible for overseeing business operations and driving market growth. The role requires collaboration with cross-functional teams, data analysis, and product development. The company, JustAnswer, is a San Francisco-based company that helps people by connecting them with verified experts.
Senior BI Engineer
Company: JustAnswer
Location: UK
Posted Dec 12, 2024
This job posting is for a Senior BI Engineer role at JustAnswer, a San Francisco-based company founded in 2003. The role involves building and optimizing Business Intelligence infrastructure, leveraging SQL and ETL expertise, and collaborating with cross-functional teams to create impactful BI solutions. The company is growing rapidly and offers a remote-first work environment, professional development, and wellbeing resources. They are committed to diversity and inclusion.