Jobs at LogicMonitor
303 open positions
Salesforce Analyst
Company: LogicMonitor
Location: Los Angeles, CA
Posted Mar 14, 2024
<p><strong>About Us<strong> <p> <p>LogicMonitor is the leading fully automated cloudbased infrastructure monitoring and observability platform for enterprise IT and managed service providers<p> <p>We love going to work and think you should too We are customer obsessed work as one agile team and strive to be better every day while building trust These are our core values We foster a culture of performance and recognition allowing us to transform growth as we enable our employees to do the best work of their careers <p> <p><strong>This position is located in Santa Barbara CA <strong>Our team is located in the heart of downtown Santa Barbara We call our offices Centers of Energy because theyre where we accelerate work spark creativity and ignite our culture of connection and celebration Our teams coordinate their time in Centers of Energy to reflect how they work best <p> <p>LogicMonitor is an equal opportunity employer We deeply care about our employees wellbeing creating an environment where everyone feels valued and respected We celebrate the diversity of our team and are committed to fostering a culture of inclusivity When you join LogicMonitor youre not just an employee to us but a valued member of our community Come as you are be yourself and lets grow together<p> <p>To learn more about life at LogicMonitor check out our Careers Page<p> <p><strong>What Youll Do<strong><p> <p>LM Envision LogicMonitors leading hybrid observability platform powered by AI helps modern enterprises gain operational visibility into and predictability across their IT stacks so they can continue to deliver extraordinary employee and customer experiences LogicMonitor has a layered approach to intelligence where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency minimize alert fatigue proactively predict trends and maximize enterprise growth and transformation <p> <p>Our customers love LogicMonitors ability to bring cloud and traditional IT together into one view as seen in minimal churn rates expansion business and exciting new customer references In fact LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider LogicMonitor also boasts high employee satisfaction We have been certified as a Great Place To Work® and named one of BuiltIns Best Places to Work for the sixth year in a row As we enter this next phase of growth we are in search of a Salesforce Analyst <p> <p>Join our dynamic Business Systems team and take the reins in shaping the future of our companys operations As a key player youll be the mastermind behind the design implementation and continuous improvement of vital systems that drive our business forward<p> <p>Your mission Dive deep into existing processes unravel their intricacies and unveil opportunities for enhancement Take charge of project management for feature upgrades ensuring smooth sailing for our Customer Experience team But thats not all collaboration is at the heart of what we do Youll seamlessly work across departments like Finance and Sales ensuring our business systems and processes not only meet but exceed expectations in scalability<p> <p>Ready to make a real impact Bring your skills to the table and lets revolutionize the way we operate Your journey starts here<p> <p><strong>Heres a closer look at this key role<br ><strong><p> <ul><li>Process map critical business operations and document requirements in order to optimize LogicMonitors systems<li> <li>Partner with business stakeholders to uncover automation opportunities clearly communicating project scope and timelines across the organization<li> <li>Design technical solutions for process transformation partnering with administrators and developers from various departments<li> <li>Identify and streamline timeconsuming internal processes contributing to the creation of automated reliable and scalable solutions<li> <li>Create and maintain accurate and consistent process documentation<li> <li>Ensure accuracy and accessibility of system data collaborating with the data team and overseeing reliable integrations between systems<li> <li>Manage the user acceptance testing UAT process for key initiatives and meticulously document results<li> <li>Collaborate with system administrators to implement best practices in system maintenance security release management improvements and data integrity<li> <ul><p><strong>What Youll Need<strong><p> <ul><li>Bachelors degree<li> <li>23 years of experience in Salesforce Administration or Analysis<li> <li>Proficiency in agile project management and release management<li> <li>Familiarity with Salesforce required Marketo Jira Coupa Gainsight Netsuite or equivalent bestofbreed SaaS applications and Microsoft Office Suite<li> <li>Experience in Operationsoriented roles<li> <li>Capacity to coordinate and prioritize multiple activities within a deadlinedriven environment<li> <li>Capability to assess the endtoend process and provide insights on downstream effects of changes<li> <ul><p><strong>Benefits<strong><p> <p><em><span>At LM we believe that a total rewards package should be built with the whole person in mind so weve designed a total rewards package thats almost as complex as you are We want to support our employees to be healthy and happy<span><em><p> <p><em><span>Whether youre working from home or one of our Centers of Energy US benefits for LMers include but are not limited to unlimited vacation health vision and dental insurance robust parental leave a 401K with company matching a monthly Work Well reimbursement Employee Equity Program Professional Development funds unlimited opportunities for growth and more<br ><span><em><em><span>We are committed to our employees physical and mental health and offer various wellness programs including a Calm membership for you and your family as part of our holistic approach to employee success <span><em><p> <p><em><span>For more information on our benefits and culture visit <span><em><em><span>httpswwwlogicmonitorcomcareers<span><em><p> <p><em><span>Residents of California click Here to view our California Applicant Privacy Notice<span><em><p> <p><em><span><span datasheetsroot=1 datasheetsvalue= application= close= date= xx= datasheetsuserformat= slackfractions= applelogo= sansserif=>Anticipated Application Close Date 04292024<span><span><em><p> <p>LISS1 BIHybrid LIHybrid<p> <div> <div> <div> <p><span>LogicMonitor believes in pay transparency so we provide the base salary ranges for all of our jobs in the United States Actual base salary offered will vary depending on factors including but not limited to location education experience skills and qualifications <br >As part of our holistic compensation philosophy LogicMonitor also offers many competitive elements in our total compensation package for US employees such as bonus or commission compensation in addition to the base pay an equity program for all full time employees 401K matching and other rewards <span><p> <div> <p>Base Salary Range<p> <p><span>$69615<span><span><span><span>$95760 USD<span><p> <div> <div>
Real Estate Coordinator
Company: LogicMonitor
Location: Austin, TX
Posted Nov 08, 2023
LogicMonitor, a leading cloud-based infrastructure monitoring platform, is seeking a Real Estate and People Operations Coordinator. The role involves managing Center of Energy utilization data, collaborating on budget tracking, and supporting HR administrative tasks. The company values employee well-being, offering comprehensive benefits and a supportive work environment. The position is based in Austin, TX, with a hybrid work model.
Salesforce Analyst
Company: LogicMonitor
Location: San Francisco, CA
Posted Mar 14, 2024
<p><strong>About Us<strong> <p> <p>LogicMonitor is the leading fully automated cloudbased infrastructure monitoring and observability platform for enterprise IT and managed service providers<p> <p>We love going to work and think you should too We are customer obsessed work as one agile team and strive to be better every day while building trust These are our core values We foster a culture of performance and recognition allowing us to transform growth as we enable our employees to do the best work of their careers <p> <p><strong>This position is based in San Francisco CA<strong> If you travel to a Center of Energy youll be able to work out of our office spaces while you connect and collaborate with your team We call our offices Centers of Energy because theyre where we accelerate work spark creativity and ignite our culture of connection and celebration Our teams coordinate their time in Centers of Energy to reflect how they work best<p> <p>LogicMonitor is an equal opportunity employer We deeply care about our employees wellbeing creating an environment where everyone feels valued and respected We celebrate the diversity of our team and are committed to fostering a culture of inclusivity When you join LogicMonitor youre not just an employee to us but a valued member of our community Come as you are be yourself and lets grow together<p> <p>To learn more about life at LogicMonitor check out our Careers Page<p> <p><strong>What Youll Do<strong><p> <p>LM Envision LogicMonitors leading hybrid observability platform powered by AI helps modern enterprises gain operational visibility into and predictability across their IT stacks so they can continue to deliver extraordinary employee and customer experiences LogicMonitor has a layered approach to intelligence where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency minimize alert fatigue proactively predict trends and maximize enterprise growth and transformation <p> <p>Our customers love LogicMonitors ability to bring cloud and traditional IT together into one view as seen in minimal churn rates expansion business and exciting new customer references In fact LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider LogicMonitor also boasts high employee satisfaction We have been certified as a Great Place To Work® and named one of BuiltIns Best Places to Work for the sixth year in a row As we enter this next phase of growth we are in search of a Salesforce Analyst <p> <p>Join our dynamic Business Systems team and take the reins in shaping the future of our companys operations As a key player youll be the mastermind behind the design implementation and continuous improvement of vital systems that drive our business forward<p> <p>Your mission Dive deep into existing processes unravel their intricacies and unveil opportunities for enhancement Take charge of project management for feature upgrades ensuring smooth sailing for our Customer Experience team But thats not all collaboration is at the heart of what we do Youll seamlessly work across departments like Finance and Sales ensuring our business systems and processes not only meet but exceed expectations in scalability<p> <p>Ready to make a real impact Bring your skills to the table and lets revolutionize the way we operate Your journey starts here<p> <p><strong>Heres a closer look at this key role<br ><strong><p> <ul><li>Process map critical business operations and document requirements in order to optimize LogicMonitors systems<li> <li>Partner with business stakeholders to uncover automation opportunities clearly communicating project scope and timelines across the organization<li> <li>Design technical solutions for process transformation partnering with administrators and developers from various departments<li> <li>Identify and streamline timeconsuming internal processes contributing to the creation of automated reliable and scalable solutions<li> <li>Create and maintain accurate and consistent process documentation<li> <li>Ensure accuracy and accessibility of system data collaborating with the data team and overseeing reliable integrations between systems<li> <li>Manage the user acceptance testing UAT process for key initiatives and meticulously document results<li> <li>Collaborate with system administrators to implement best practices in system maintenance security release management improvements and data integrity<li> <ul><p><strong>What Youll Need<strong><p> <ul><li>Bachelors degree<li> <li>23 years of experience in Salesforce Administration or Analysis<li> <li>Proficiency in agile project management and release management<li> <li>Familiarity with Salesforce required Marketo Jira Coupa Gainsight Netsuite or equivalent bestofbreed SaaS applications and Microsoft Office Suite<li> <li>Experience in Operationsoriented roles<li> <li>Capacity to coordinate and prioritize multiple activities within a deadlinedriven environment<li> <li>Capability to assess the endtoend process and provide insights on downstream effects of changes<li> <ul><p><strong>Benefits<strong><p> <p><em><span>At LM we believe that a total rewards package should be built with the whole person in mind so weve designed a total rewards package thats almost as complex as you are We want to support our employees to be healthy and happy<span><em><p> <p><em><span>Whether youre working from home or one of our Centers of Energy US benefits for LMers include but are not limited to unlimited vacation health vision and dental insurance robust parental leave a 401K with company matching a monthly Work Well reimbursement Employee Equity Program Professional Development funds unlimited opportunities for growth and more<br ><span><em><em><span>We are committed to our employees physical and mental health and offer various wellness programs including a Calm membership for you and your family as part of our holistic approach to employee success <span><em><p> <p><em><span>For more information on our benefits and culture visit <span><em><em><span>httpswwwlogicmonitorcomcareers<span><em><p> <p><em><span>Residents of California click Here to view our California Applicant Privacy Notice<span><em><p> <p><em><span><span datasheetsroot=1 datasheetsvalue= application= close= date= xx= datasheetsuserformat= slackfractions= applelogo= sansserif=>Anticipated Application Close Date 04292024<span><span><em><p> <p>LISS1 BIHybrid LIHybrid<p> <div> <div> <div> <p><span>LogicMonitor believes in pay transparency so we provide the base salary ranges for all of our jobs in the United States Actual base salary offered will vary depending on factors including but not limited to location education experience skills and qualifications <br >As part of our holistic compensation philosophy LogicMonitor also offers many competitive elements in our total compensation package for US employees such as bonus or commission compensation in addition to the base pay an equity program for all full time employees 401K matching and other rewards <span><p> <div> <p>Base Salary Range<p> <p><span>$72930<span><span><span><span>$100320 USD<span><p> <div> <div>
Salesforce Analyst
Company: LogicMonitor
Location: Austin, TX
Posted Mar 01, 2024
<p><strong>About Us<strong> <p> <p>LogicMonitor is the leading fully automated cloudbased infrastructure monitoring and observability platform for enterprise IT and managed service providers<p> <p>We love going to work and think you should too We are customer obsessed work as one agile team and strive to be better every day while building trust These are our core values We foster a culture of performance and recognition allowing us to transform growth as we enable our employees to do the best work of their careers <p> <p><strong>This position is located in Austin TX<strong> Our Austin team is based downtown in the San Jacinto Center overlooking the scenic Lady Bird Lake We call our offices Centers of Energy because theyre where we accelerate work spark creativity and ignite our culture of connection and celebration Our teams coordinate their time in Centers of Energy to reflect how they work best <p> <p>LogicMonitor is an equal opportunity employer We deeply care about our employees wellbeing creating an environment where everyone feels valued and respected We celebrate the diversity of our team and are committed to fostering a culture of inclusivity When you join LogicMonitor youre not just an employee to us but a valued member of our community Come as you are be yourself and lets grow together<p> <p>To learn more about life at LogicMonitor check out our Careers Page<p> <p><strong>What Youll Do<strong><p> <p>LM Envision LogicMonitors leading hybrid observability platform powered by AI helps modern enterprises gain operational visibility into and predictability across their IT stacks so they can continue to deliver extraordinary employee and customer experiences LogicMonitor has a layered approach to intelligence where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency minimize alert fatigue proactively predict trends and maximize enterprise growth and transformation <p> <p>Our customers love LogicMonitors ability to bring cloud and traditional IT together into one view as seen in minimal churn rates expansion business and exciting new customer references In fact LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider LogicMonitor also boasts high employee satisfaction We have been certified as a Great Place To Work® and named one of BuiltIns Best Places to Work for the sixth year in a row As we enter this next phase of growth we are in search of a Salesforce Analyst <p> <p>Join our dynamic Business Systems team and take the reins in shaping the future of our companys operations As a key player youll be the mastermind behind the design implementation and continuous improvement of vital systems that drive our business forward<p> <p>Your mission Dive deep into existing processes unravel their intricacies and unveil opportunities for enhancement Take charge of project management for feature upgrades ensuring smooth sailing for our Customer Experience team But thats not all collaboration is at the heart of what we do Youll seamlessly work across departments like Finance and Sales ensuring our business systems and processes not only meet but exceed expectations in scalability<p> <p>Ready to make a real impact Bring your skills to the table and lets revolutionize the way we operate Your journey starts here<p> <p><strong>Heres a closer look at this key role<br ><strong><p> <ul><li>Process map critical business operations and document requirements in order to optimize LogicMonitors systems<li> <li>Partner with business stakeholders to uncover automation opportunities clearly communicating project scope and timelines across the organization<li> <li>Design technical solutions for process transformation partnering with administrators and developers from various departments<li> <li>Identify and streamline timeconsuming internal processes contributing to the creation of automated reliable and scalable solutions<li> <li>Create and maintain accurate and consistent process documentation<li> <li>Ensure accuracy and accessibility of system data collaborating with the data team and overseeing reliable integrations between systems<li> <li>Manage the user acceptance testing UAT process for key initiatives and meticulously document results<li> <li>Collaborate with system administrators to implement best practices in system maintenance security release management improvements and data integrity<li> <ul><p><strong>What Youll Need<strong><p> <ul><li>Bachelors degree<li> <li>23 years of experience in Salesforce Administration or Analysis<li> <li>Proficiency in agile project management and release management<li> <li>Familiarity with Salesforce required Marketo Jira Coupa Gainsight SalesforceCPQ Netsuite or equivalent bestofbreed SaaS applications and Microsoft Office Suite<li> <li>Experience in Operationsoriented roles<li> <li>Capacity to coordinate and prioritize multiple activities within a deadlinedriven environment<li> <li>Capability to assess the endtoend process and provide insights on downstream effects of changes<li> <ul><p><strong>Benefits<strong><p> <p><em><span>At LM we believe that a total rewards package should be built with the whole person in mind so weve designed a total rewards package thats almost as complex as you are We want to support our employees to be healthy and happy<span><em><p> <p><em><span>Whether youre working from home or one of our Centers of Energy US benefits for LMers include but are not limited to unlimited vacation health vision and dental insurance robust parental leave a 401K with company matching a monthly Work Well reimbursement Employee Equity Program Professional Development funds unlimited opportunities for growth and more<br ><span><em><em><span>We are committed to our employees physical and mental health and offer various wellness programs including a Calm membership for you and your family as part of our holistic approach to employee success <span><em><p> <p><em><span>For more information on our benefits and culture visit <span><em><em><span>httpswwwlogicmonitorcomcareers<span><em><p> <p><em><span>Residents of California click Here to view our California Applicant Privacy Notice<span><em><p> <p><em><span><span datasheetsroot=1 datasheetsvalue= application= close= date= xx= datasheetsuserformat= slackfractions= applelogo= sansserif=>Anticipated Application Close Date 04292024<span><span><em><p> <p>LISS1 BIHybrid LIHybrid<p> <div> <div> <div> <p><span>LogicMonitor believes in pay transparency so we provide the base salary ranges for all of our jobs in the United States Actual base salary offered will vary depending on factors including but not limited to location education experience skills and qualifications <br >As part of our holistic compensation philosophy LogicMonitor also offers many competitive elements in our total compensation package for US employees such as bonus or commission compensation in addition to the base pay an equity program for all full time employees 401K matching and other rewards <span><p> <div> <p>Base Salary Range<p> <p><span>$69615<span><span><span><span>$95760 USD<span><p> <div> <div>
Technical Writer
Company: LogicMonitor
Location: Austin, TX
Posted Nov 28, 2023
Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications. As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as bonus or commission compensation in addition to the base pay, an equity program for all full time employees, 401K matching, and other rewards. Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) Continually measure reader engagement with content, and iterate to improve content definition, craft, and distribution Collaboratively ensure a consistent look, style, voice, tone, message, and brand across all product documentation Edit for consistency, clarity, brevity, accuracy, and readability—across digital and print media Provide accurate and timely project reporting on all your content activities Recognize opportunities for process improvement and implement them Write and implement user interface (UI) text that is aligned with the LM UX writing guidelines What You'll Need BA or BS preferred (Computer Science, Engineering, or English a plus) 1-3 years technical writing experience Clear, strong oral and written English language skills Excellent content planning and organization skills Comfortable researching new technologies, learning how to use them, and reducing their complex workings to clear prose. If so, we'd love to talk to you. For more information on our benefits and culture, visit https://www.logicmonitor.com/careers Residents of California, click Here to view our California Applicant Privacy Notice. LI-ME1 BI-Hybrid LI-Hybrid LogicMonitor believes in pay transparency, so we provide the base salary ranges for all of our jobs in the United States. Come as you are, be yourself, and let's grow together. As the Technical Writer you will cultivate in-depth technical documents, release notes, and manuals that explain complex information about infrastructure and application performance monitoring. It is instrumental you work collaboratively with Product Management, Engineering, and Quality Assurance staff to ensure accuracy of product feature / function descriptions and details.
Technical Writer
Company: LogicMonitor
Location: Los Angeles, CA
Posted Nov 28, 2023
Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications. As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as bonus or commission compensation in addition to the base pay, an equity program for all full time employees, 401K matching, and other rewards. Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) Continually measure reader engagement with content, and iterate to improve content definition, craft, and distribution Collaboratively ensure a consistent look, style, voice, tone, message, and brand across all product documentation Edit for consistency, clarity, brevity, accuracy, and readability—across digital and print media Provide accurate and timely project reporting on all your content activities Recognize opportunities for process improvement and implement them Write and implement user interface (UI) text that is aligned with the LM UX writing guidelines What You'll Need: BA or BS preferred (Computer Science, Engineering, or English a plus) 1-3 years technical writing experience Clear, strong oral and written English language skills Excellent content planning and organization skills Comfortable researching new technologies, learning how to use them, and reducing their complex workings to clear prose. If so, we'd love to talk to you. For more information on our benefits and culture, visit https://www.logicmonitor.com/careers Residents of California, click Here to view our California Applicant Privacy Notice. LI-ME1 BI-Hybrid LI-Hybrid LogicMonitor believes in pay transparency, so we provide the base salary ranges for all of our jobs in the United States. Come as you are, be yourself, and let's grow together. As the Technical Writer you will cultivate in-depth technical documents, release notes, and manuals that explain complex information about infrastructure and application performance monitoring. It is instrumental you work collaboratively with Product Management, Engineering, and Quality Assurance staff to ensure accuracy of product feature / function descriptions and details.
Customer Success Manager, Enterprise
Company: LogicMonitor
Location: Austin, TX
Posted Nov 18, 2023
LogicMonitor is seeking a Customer Success Manager, Enterprise to shepherd the product and partnership success of their customers. The role involves coaching customers to achieve their business goals, driving adoption, and ensuring on-time subscription renewals. The successful candidate will act as the primary point of contact for escalations and work with cross-functional teams to assist customers in achieving their business goals. The ideal candidate will have a Bachelor's Degree, preferably in a technical field, and 5+ years of experience in account management, customer success, or technical product training. LogicMonitor offers a comprehensive total rewards package, including unlimited vacation, health insurance, and a 401K with company matching.
Director, Legal Operations
Company: LogicMonitor
Location: Austin, TX
Posted Mar 15, 2024
<p><strong>About Us<strong> <p> <p>LogicMonitor is the leading fully automated cloudbased infrastructure monitoring and observability platform for enterprise IT and managed service providers<p> <p>We love going to work and think you should too We are customer obsessed work as one agile team and strive to be better every day while building trust These are our core values We foster a culture of performance and recognition allowing us to transform growth as we enable our employees to do the best work of their careers <p> <p><strong>This position is located in Austin TX<strong> Our Austin team is based downtown in the San Jacinto Center overlooking the scenic Lady Bird Lake We call our offices Centers of Energy because theyre where we accelerate work spark creativity and ignite our culture of connection and celebration Our teams coordinate their time in Centers of Energy to reflect how they work best <p> <p>LogicMonitor is an equal opportunity employer We deeply care about our employees wellbeing creating an environment where everyone feels valued and respected We celebrate the diversity of our team and are committed to fostering a culture of inclusivity When you join LogicMonitor youre not just an employee to us but a valued member of our community Come as you are be yourself and lets grow together<p> <p>To learn more about life at LogicMonitor check out our Careers Page<p> <p><strong>What Youll Do<strong><p> <p>LM Envision LogicMonitors leading hybrid observability platform powered by AI helps modern enterprises gain operational visibility into and predictability across their IT stacks so they can continue to deliver extraordinary employee and customer experiences LogicMonitor has a layered approach to intelligence where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency minimize alert fatigue proactively predict trends and maximize enterprise growth and transformation <p> <p>Our customers love LogicMonitors ability to bring cloud and traditional IT together into one view as seen in minimal churn rates expansion business and exciting new customer references In fact LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider LogicMonitor also boasts high employee satisfaction We have been certified as a Great Place To Work® and named one of BuiltIns Best Places to Work for the sixth year in a row <p> <div datahasbody=true datamacroname=panel> <div datahasbody=true datamacroname=panel> <p>In the Legal Department our mission is to provide legal and business advice that facilitates LogicMonitors strategy vision and values As a crucial member of the client team your proactive contributions will be essential<p> <p>As Director of Legal Operations youll be pivotal in assessing implementing and managing legal technology to enhance scalability and ensure alignment with Sales Finance HR and procurement This role provides plenty of opportunity to make your mark on the organization evaluating and reporting on key performance and financial metrics to the Chief Legal Officer and Executive Leadership Team Additionally youll lead project management for crossfunctional collaboration initiatives across the organization oversee Legal Collaboration Meetings LCMs and provide continuous training and communication to the Sales Team on legal matters<p> <p>You will gain high visibility with senior management and major customers as you navigate and solve complex crossfunctional challenges<p> <div> <p><strong>Heres a closer look at this key role<br ><strong><p> <ul><li>Execute and adapt the Legal Technology Roadmap based on evolving business needs Manage the current Legal tech stack efficiently<li> <li>Track Legal Department performance with key metricsKPIs and provide regular reports to the Chief Legal Officer and Executive Leadership Team Manage Legal V2M2s and oversee completion tracking<li> <li>Lead highlevel Legal Department transformation projects and change management Collaborate with multiple stakeholders including Sales Sales Ops Finance HR InfoSec Product to drive business results<li> <li>Contribute to strategies for customer partner and vendor transactions Identify and implement solutions to streamline Legal Team operations Improve Legal intake processes for efficiency and scale<li> <li>Lead efforts to identify and implement new solutions and optimize existing solutions to streamline Legal Team operations Improve Legal intake process and workflows with a focus on efficiency and scale<li> <li>Manage Legal vendor and outside counsel relationships Enforce guidelines oversee outside counsel spend and track performance and diversity<li> <li>Support Sales growth with Sales training resources and regular Legal Sales communications Implement creative gotomarket process improvements<li> <li>Provide Sales support negotiate contracts and maintain a clause library and contracting workflows<li> <li>Collaborate with Chief Legal Officer and Finance on building and maintaining Legal budget spend analysis forecasting and future strategy and planning<li> <li>Oversee thirdparty screening and due diligence program legal compliance training program and records management program including maintenance of templates<li> <li>Handle global entity management and support innovation through IP portfolio management<li> <li>Management nonAttorney Staff<li> <li>Build out contract automation and related workflows to streamline the contract management process ensuring accuracy and efficiency<li> <li>Create and maintain robust information management processes for the storage of critical legal documents including contracts corporate governance materials policies and project tracking information<li> <li>Ensure that our legal information is organized accessible and compliant<li> <li>Manage legal AI services rollout using Leah Assist for contract management Creating quality control system and enablement<li> <ul><div><strong>What Youll Need<strong> <ul><li>BA or BS required<li> <li>10+ years of legal experience with minimum 5 years of legal project operations and management inhouse Experience with global softwareSAAS contracting is a significant advantage<li> <li>Demonstrated ability to independently lead crossfunctional initiatives in a fastpaced environment securing support from diverse business stakeholders and collaborating to set objectives and achieve meaningful results<li> <li>Strong experience in developing procuring implementing and using legal department technology solutions BrightFlag eg matter management automation tools<strong> <strong>Docusign contract lifecycle management ContractPodAI with Salesforce <em>preferred<em> legal AI service third party risk tools blueumbrella<li> <li>Proficiency in maintaining and updating contract templates including but not limited to NDAs vendor agreements commercial agreements and data processing agreements is a must<li> <li>A strong interest in legal practice and processes as well as new developments in the technology that supports the legal profession thinking of new ways to ethically harness AI<li> <li>Able to thrive in a fastpaced environment and successfully manage multiple deadlines<li> <li>Strategic thinker able to think holistically while focusing on day to day project management and driving results<li> <li>Excellent communication analytical and writing skills across a wide variety of stakeholders with the ability to present information clearly and concisely to difference audience<li> <ul><p><strong>Benefits<strong><p> <p><em><span>At LM we believe that a total rewards package should be built with the whole person in mind so weve designed a total rewards package thats almost as complex as you are We want to support our employees to be healthy and happy<span><em><p> <p><em><span>Whether youre working from home or one of our Centers of Energy US benefits for LMers include but are not limited to unlimited vacation health vision and dental insurance robust parental leave a 401K with company matching a monthly Work Well reimbursement Employee Equity Program Professional Development funds unlimited opportunities for growth and more<br ><span><em><em><span>We are committed to our employees physical and mental health and offer various wellness programs including a Calm membership for you and your family as part of our holistic approach to employee success <span><em><p> <p><em><span>For more information on our benefits and culture visit <span><em><em><span>httpswwwlogicmonitorcomcareers<span><em><p> <p><em><span>Residents of California click Here to view our California Applicant Privacy Notice<span><em><p> <p><em><span><span datasheetsroot=1 datasheetsvalue= application= close= date= xx= datasheetsuserformat= slackfractions= applelogo= sansserif=>Anticipated Application Close Date 04292024<span><span><em><p> <p>LISS1 BIHybrid LIHybrid<p> <div> <div> <div> <div> <div> <p><span>LogicMonitor believes in pay transparency so we provide the base salary ranges for all of our jobs in the United States Actual base salary offered will vary depending on factors including but not limited to location education experience skills and qualifications <br >As part of our holistic compensation philosophy LogicMonitor also offers many competitive elements in our total compensation package for US employees such as bonus or commission compensation in addition to the base pay an equity program for all full time employees 401K matching and other rewards <span><p> <div> <p>Base Salary Range<p> <p><span>$155400<span><span><span><span>$170000 USD<span><p> <div> <div>
Technical Writer
Company: LogicMonitor
Location: Boston, MA
Posted Nov 28, 2023
Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications. As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as bonus or commission compensation in addition to the base pay, an equity program for all full time employees, 401K matching, and other rewards. Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) Continually measure reader engagement with content, and iterate to improve content definition, craft, and distribution Collaboratively ensure a consistent look, style, voice, tone, message, and brand across all product documentation Edit for consistency, clarity, brevity, accuracy, and readability—across digital and print media Provide accurate and timely project reporting on all your content activities Recognize opportunities for process improvement and implement them Write and implement user interface (UI) text that is aligned with the LM UX writing guidelines What You'll Need: BA or BS preferred (Computer Science, Engineering, or English a plus) 1-3 years technical writing experience Clear, strong oral and written English language skills Excellent content planning and organization skills Comfortable researching new technologies, learning how to use them, and reducing their complex workings to clear prose. If so, we'd love to talk to you. For more information on our benefits and culture, visit https://www.logicmonitor.com/careers Residents of California, click Here to view our California Applicant Privacy Notice. LI-ME1 BI-Hybrid LI-Hybrid LogicMonitor believes in pay transparency, so we provide the base salary ranges for all of our jobs in the United States. Come as you are, be yourself, and let's grow together. As the Technical Writer you will cultivate in-depth technical documents, release notes, and manuals that explain complex information about infrastructure and application performance monitoring. It is instrumental you work collaboratively with Product Management, Engineering, and Quality Assurance staff to ensure accuracy of product feature / function descriptions and details.
Enterprise Account Executive
Company: LogicMonitor
Location: Other US Location
Posted Mar 15, 2024
<p><strong>About Us<strong> <p> <p><span>LogicMonitor is the leading fully automated cloudbased infrastructure monitoring and observability platform for enterprise IT and managed service providers<span><p> <p><span>We love going to work and think you should too We are customer obsessed work as one agile team and strive to be better every day while building trust These are our core values We foster a culture of performance and recognition allowing us to transform growth as we enable our employees to do the best work of their careers <span><p> <p><strong>This position is located in Pune <strong><span>Youll be working in a major tech center of Pune India <span><span> <span><span>We call our offices Centers of Energy because theyre where we accelerate work spark creativity and ignite our culture of connection and celebration Our teams coordinate their time in Centers of Energy to reflect how they work best <span><p> <p><span>LogicMonitor is an equal opportunity employer We deeply care about our employees wellbeing creating an environment where everyone feels valued and respected We celebrate the diversity of our team and are committed to fostering a culture of inclusivity When you join LogicMonitor youre not just an employee to us but a valued member of our community Come as you are be yourself and lets grow together<span><p> <p><span>To learn more about life at LogicMonitor check out our <span><span>Careers Page<span><span><span><p> <p><strong>What Youll Do<strong><p> <p>LM Envision LogicMonitors leading hybrid observability platform powered by AI helps modern enterprises gain operational visibility into and predictability across their IT stacks so they can continue to deliver extraordinary employee and customer experiences LogicMonitor has a layered approach to intelligence where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency minimize alert fatigue proactively predict trends and maximize enterprise growth and transformation <p> <p>Our customers love LogicMonitors ability to bring cloud and traditional IT together into one view as seen in minimal churn rates expansion business and exciting new customer references In fact LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider LogicMonitor also boasts high employee satisfaction We have been certified as a Great Place To Work® and named one of BuiltIns Best Places to Work for the sixth year in a row As we enter this next phase of growth we are in search of an Enterprise Account Executive<p> <div datahasbody=true datamacroname=panel> <div datahasbody=true datamacroname=panel> <p>The Enterprise Account Executive at LogicMonitor is a hunter role who is to schedule meetings with enterprise sized target accounts and build a compelling business case for LogicMonitor Were looking for goal oriented candidates who understand how to operate in the Asia Pacific market and secure meetings with key decision makers The successful candidate will show knowledge and experience of successfully operating in the technology landscape whilst also understanding the value of a SaaS delivery model <p> <div> <p><strong>Heres a closer look at this key role<strong><p> <ul><li>Meet with CIOs IT executives and other key stakeholders<li> <li>Close both net new accounts and existing accounts within agreed timeframes<li> <li>Identify and close quick opportunities while managing longer complex sales cycles<li> <li>Exceed activity pipeline and revenue targets<li> <li>Track all customer details including usecase time frames success criteria red flags and forecasting in Salesforce<li> <li>Utilise a solution sales approach to selling and creating value for customers<li> <li>Evangelise IT performance monitoring and SaaSbased enterprise solutions<li> <li>Prioritize opportunities and apply and manage appropriate resources<li> <li>Host key contacts at industry event<li> <li>Develop and execute interritory travel plans encompassing onsite visits sales presentations networking events LM field events and more<li> <li>Identify and prospect into target accounts<li> <li>Present LM value to prospects through conversations demonstrations presentations and onsite meetings<li> <li>Implement LM sales methodologysales process to move prospects through the sales cycle to close won<li> <li>Ensure prospective customers are fully enabled for a successful POV trial by a technical account set up<li> <ul><div><strong>What Youll Need<strong> <ul><li>Bachelors Degree or equivalent preferred<li> <li>810+ years of selling success preferably selling into IT andor Enterprise SaaS software<li> <li>A strong technical aptitude<li> <li>Proficiency in oral and written communication skills<li> <li>Strategic and solution sales capabilities that support selling value to business professionals<li> <li>Negotiate effectively based on value and differentiation <li> <li>Travel required<li> <ul><p><em>Click here to read our International Applicant Privacy Notice<br ><strong datastringifytype=bold>LIRemote <strong><em><p> <div> <div>
Salesforce Analyst
Company: LogicMonitor
Location: Boston, MA
Posted Mar 01, 2024
<p><strong>About Us<strong> <p> <p>LogicMonitor is the leading fully automated cloudbased infrastructure monitoring and observability platform for enterprise IT and managed service providers<p> <p>We love going to work and think you should too We are customer obsessed work as one agile team and strive to be better every day while building trust These are our core values We foster a culture of performance and recognition allowing us to transform growth as we enable our employees to do the best work of their careers <p> <p><strong>This position is based in Boston MA<strong> If you travel to a Center of Energy youll be able to work out of our office spaces while you connect and collaborate with your team We call our offices Centers of Energy because theyre where we accelerate work spark creativity and ignite our culture of connection and celebration Our teams coordinate their time in Centers of Energy to reflect how they work best<p> <p>LogicMonitor is an equal opportunity employer We deeply care about our employees wellbeing creating an environment where everyone feels valued and respected We celebrate the diversity of our team and are committed to fostering a culture of inclusivity When you join LogicMonitor youre not just an employee to us but a valued member of our community Come as you are be yourself and lets grow togetherTo learn more about life at LogicMonitor check out our Careers Page<p> <p><strong>What Youll Do<strong><p> <p>LM Envision LogicMonitors leading hybrid observability platform powered by AI helps modern enterprises gain operational visibility into and predictability across their IT stacks so they can continue to deliver extraordinary employee and customer experiences LogicMonitor has a layered approach to intelligence where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency minimize alert fatigue proactively predict trends and maximize enterprise growth and transformation <p> <p>Our customers love LogicMonitors ability to bring cloud and traditional IT together into one view as seen in minimal churn rates expansion business and exciting new customer references In fact LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider LogicMonitor also boasts high employee satisfaction We have been certified as a Great Place To Work® and named one of BuiltIns Best Places to Work for the sixth year in a row As we enter this next phase of growth we are in search of a Salesforce Analyst <p> <p>Join our dynamic Business Systems team and take the reins in shaping the future of our companys operations As a key player youll be the mastermind behind the design implementation and continuous improvement of vital systems that drive our business forward<p> <p>Your mission Dive deep into existing processes unravel their intricacies and unveil opportunities for enhancement Take charge of project management for feature upgrades ensuring smooth sailing for our Customer Experience team But thats not all collaboration is at the heart of what we do Youll seamlessly work across departments like Finance and Sales ensuring our business systems and processes not only meet but exceed expectations in scalability<p> <p>Ready to make a real impact Bring your skills to the table and lets revolutionize the way we operate Your journey starts here<p> <p><strong>Heres a closer look at this key role<br ><strong><p> <ul><li>Process map critical business operations and document requirements in order to optimize LogicMonitors systems<li> <li>Partner with business stakeholders to uncover automation opportunities clearly communicating project scope and timelines across the organization<li> <li>Design technical solutions for process transformation partnering with administrators and developers from various departments<li> <li>Identify and streamline timeconsuming internal processes contributing to the creation of automated reliable and scalable solutions<li> <li>Create and maintain accurate and consistent process documentation<li> <li>Ensure accuracy and accessibility of system data collaborating with the data team and overseeing reliable integrations between systems<li> <li>Manage the user acceptance testing UAT process for key initiatives and meticulously document results<li> <li>Collaborate with system administrators to implement best practices in system maintenance security release management improvements and data integrity<li> <ul><p><strong>What Youll Need<strong><p> <ul><li>Bachelors degree<li> <li>23 years of experience in Salesforce Administration or Analysis<li> <li>Proficiency in agile project management and release management<li> <li>Familiarity with Salesforce required Marketo Jira Coupa Gainsight SalesforceCPQ Netsuite or equivalent bestofbreed SaaS applications and Microsoft Office Suite<li> <li>Experience in Operationsoriented roles<li> <li>Capacity to coordinate and prioritize multiple activities within a deadlinedriven environment<li> <li>Capability to assess the endtoend process and provide insights on downstream effects of changes<li> <ul><p><strong>Benefits<strong><p> <p><em><span>At LM we believe that a total rewards package should be built with the whole person in mind so weve designed a total rewards package thats almost as complex as you are We want to support our employees to be healthy and happy<span><em><p> <p><em><span>Whether youre working from home or one of our Centers of Energy US benefits for LMers include but are not limited to unlimited vacation health vision and dental insurance robust parental leave a 401K with company matching a monthly Work Well reimbursement Employee Equity Program Professional Development funds unlimited opportunities for growth and more<br ><span><em><em><span>We are committed to our employees physical and mental health and offer various wellness programs including a Calm membership for you and your family as part of our holistic approach to employee success <span><em><p> <p><em><span>For more information on our benefits and culture visit <span><em><em><span>httpswwwlogicmonitorcomcareers<span><em><p> <p><em><span>Residents of California click Here to view our California Applicant Privacy Notice<span><em><p> <p><em><span><span datasheetsroot=1 datasheetsvalue= application= close= date= xx= datasheetsuserformat= slackfractions= applelogo= sansserif=>Anticipated Application Close Date 04292024<span><span><em><p> <p>LISS1 BIHybrid LIHybrid<p> <div> <div> <div> <p><span>LogicMonitor believes in pay transparency so we provide the base salary ranges for all of our jobs in the United States Actual base salary offered will vary depending on factors including but not limited to location education experience skills and qualifications <br >As part of our holistic compensation philosophy LogicMonitor also offers many competitive elements in our total compensation package for US employees such as bonus or commission compensation in addition to the base pay an equity program for all full time employees 401K matching and other rewards <span><p> <div> <p>Base Salary Range<p> <p><span>$69615<span><span><span><span>$95760 USD<span><p> <div> <div>
Sr. Product Manager
Company: LogicMonitor
Location: Austin, TX
Posted Mar 14, 2024
<p><strong>About Us<strong> <p> <p>LogicMonitor is the leading fully automated cloudbased infrastructure monitoring and observability platform for enterprise IT and managed service providers<p> <p>We love going to work and think you should too We are customer obsessed work as one agile team and strive to be better every day while building trust These are our core values We foster a culture of performance and recognition allowing us to transform growth as we enable our employees to do the best work of their careers <p> <p><strong>This position is located in Austin TX<strong> Our Austin team is based downtown in the San Jacinto Center overlooking the scenic Lady Bird Lake We call our offices Centers of Energy because theyre where we accelerate work spark creativity and ignite our culture of connection and celebration Our teams coordinate their time in Centers of Energy to reflect how they work best <p> <p>LogicMonitor is an equal opportunity employer We deeply care about our employees wellbeing creating an environment where everyone feels valued and respected We celebrate the diversity of our team and are committed to fostering a culture of inclusivity When you join LogicMonitor youre not just an employee to us but a valued member of our community Come as you are be yourself and lets grow together<p> <p>To learn more about life at LogicMonitor check out our Careers Page<p> <p><strong>What Youll Do<strong><p> <p>LM Envision LogicMonitors leading hybrid observability platform powered by AI helps modern enterprises gain operational visibility into and predictability across their IT stacks so they can continue to deliver extraordinary employee and customer experiences LogicMonitor has a layered approach to intelligence where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency minimize alert fatigue proactively predict trends and maximize enterprise growth and transformation <p> <p>Our customers love LogicMonitors ability to bring cloud and traditional IT together into one view as seen in minimal churn rates expansion business and exciting new customer references In fact LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider LogicMonitor also boasts high employee satisfaction We have been certified as a Great Place To Work® and named one of BuiltIns Best Places to Work for the sixth year in a row As we enter this next phase of growth we are in search of a Sr Product Manager<p> <div datahasbody=true datamacroname=panel> <div datahasbody=true datamacroname=panel> <p>The Senior Product Manager is instrumental for establishing the vision strategy and priorities to drive success for the application intelligence products inline with the company mission <em>To Simplify Technology Management for Humankind<em> <p> <p>Make your mark being wellversed with Cloud technologies learn customer pain points understand fast moving competitive landscape and shepherd the roadmap to successful delivery Have a good understanding of alert management and IT workflow management systems commercial and open source It is key you are well versed on what it takes to be a good PM and can be a mentor to those new to the game<p> <p>You will have the opportunity to work closely with other LM product managers engineering business operations sales product marketing design and other crossfunctional teams to build and enhance a suite of LM product offerings that help our customers succeed in achieving their business objectives<p> <div> <p><strong>Heres a closer look at this key role<br ><strong><p> <ul><li>Good understanding of entire LM product with ability to demo the product beyond area of ownership<li> <li>Solid understanding to be SME and goto person for container management orchestration and monitoring<li> <li>Maintain update and communicate Roadmap company wide drive transparency<li> <li>Evaluate or Establish KPIs for your area of ownership<li> <li>Formulate amp own the vision for your area of ownership through competitive intelligence key business drivers amp building on industry knowledge<li> <li>Communicate clearly and effectively on execution plan and its progress to all stakeholders involved<li> <li>Drive cross functional teams without authority to meet committed goals on the roadmap<li> <li>Evaluate and establish policies and procedures that help Product Team at LM become the best in class<li> <ul><div><strong>What Youll Need<strong> <ul><li>Bachelors Degree required MBA CS or CE degrees preferred<li> <li>Proven ability to inspire and lead crossfunctional teams that span ProductEngineering and ProductGTM teams<li> <li>5+ years product management experience at a software company Cloud technology experience strongly preferred<li> <li>Detail oriented strategic thinker who can see the big picture and distill it into prioritized actionable tasks<li> <li>Demonstrated success delivering features products andor improvements <li> <li>Expert level experience of agile development practices and their application in the real world<li> <li>Ability to articulate feature road maps and prioritization to internal and external customers<li> <ul><p><strong>Benefits<strong><p> <p><em><span>At LM we believe that a total rewards package should be built with the whole person in mind so weve designed a total rewards package thats almost as complex as you are We want to support our employees to be healthy and happy<span><em><p> <p><em><span>Whether youre working from home or one of our Centers of Energy US benefits for LMers include but are not limited to unlimited vacation health vision and dental insurance robust parental leave a 401K with company matching a monthly Work Well reimbursement Employee Equity Program Professional Development funds unlimited opportunities for growth and more<br ><span><em><em><span>We are committed to our employees physical and mental health and offer various wellness programs including a Calm membership for you and your family as part of our holistic approach to employee success <span><em><p> <p><em><span>For more information on our benefits and culture visit <span><em><em><span>httpswwwlogicmonitorcomcareers<span><em><p> <p><em><span>Residents of California click Here to view our California Applicant Privacy Notice<span><em><p> <p><em><span><span datasheetsroot=1 datasheetsvalue= application= close= date= xx= datasheetsuserformat= slackfractions= applelogo= sansserif=>Anticipated Application Close Date 04152024<span><span><em><p> <p>LIME1 BIHybrid LIHybrid<p> <div> <div> <div> <div> <div> <p><span>LogicMonitor believes in pay transparency so we provide the base salary ranges for all of our jobs in the United States Actual base salary offered will vary depending on factors including but not limited to location education experience skills and qualifications <br >As part of our holistic compensation philosophy LogicMonitor also offers many competitive elements in our total compensation package for US employees such as bonus or commission compensation in addition to the base pay an equity program for all full time employees 401K matching and other rewards <span><p> <div> <p>Base Salary Range<p> <p><span>$144000<span><span><span><span>$198000 USD<span><p> <div> <div>