Jobs at ModSquad
ModSquad, founded in 2009, has grown into a leading digital services firm that partners with brands to deliver customer support, content moderation, community management, and security solutions. Leveraging AI and a global remote workforce, the company is recognized for its scalable, tech‑driven service model and a culture that prioritizes employee autonomy.
The company hires for a mix of tech‑centric and customer‑facing roles, including Software Engineers (frontend, backend, full stack), QA Automation Engineers, Data Analysts, Product Managers, Content Moderation Specialists, and Customer Success Managers. Candidates can expect rigorous technical assessments, collaborative project environments, and the opportunity to work on high‑impact, client‑facing products.
Job Transparency’s ModSquad listings present transparent salary brackets, employee sentiment scores, and real‑time market comparisons. By accessing this data, applicants can benchmark offers, negotiate confidently, and choose roles that align with their compensation expectations and career goals.
Remote Customer Support - Music Streaming - English (4394)
Company: ModSquad
Location: Other US Location
Posted Dec 03, 2024
ModSquad is seeking enthusiastic and dedicated Customer Service Representatives to join their fully remote team. The job requires responding to customer inquiries via emails, excellent communication skills, and a knack for problem-solving. The team provides top-notch service to millions of music lovers worldwide.
Remote Customer Support - Music Streaming - English (4394)
Company: ModSquad
Location: Remote
Posted Nov 26, 2024
ModSquad is seeking enthusiastic and dedicated Customer Service Representatives to join their fully remote team. The job requires responding to customer inquiries via emails, excellent communication skills, and a knack for problem-solving. The team provides top-notch service to millions of music lovers worldwide.
Customer Support - Tickets (4431)
Company: ModSquad
Location: Remote
Posted Dec 10, 2024
ModSquad is seeking experienced Customer Support Mods to work with top-tier clients worldwide. The role offers flexible scheduling, a competitive hourly rate, and the opportunity to work on exciting projects. Applicants should have ticket support background and be willing to install security software and a 2FA app. ModSquad is an Equal Opportunity Employer.
Remote Customer Support - Phone and Email Support - English (4422)
Company: ModSquad
Location: Other US Location
Posted Dec 05, 2024
ModSquad is seeking phone and email customer support specialists for a new project with a global industrial company. The role involves dispatching technicians to clients' customers, requiring Microsoft Applications and Five9 Application knowledge. The workspace requirements include a typing speed of 40 WPM or better, a dedicated laptop or desktop computer with Windows 10 or above, and specific software installations. ModSquad is an Equal Opportunity Employer.
Engagement Moderation - Spanish (4442)
Company: ModSquad
Location: Remote
Posted Dec 12, 2024
ModSquad is a global provider of managed digital engagement services seeking engagement moderators to work with top-tier brands. They offer flexible schedules, competitive hourly rates, and the opportunity to work with clients like the NFL, Vimeo, and Topps. The position requires engagement moderation experience and a dedicated laptop with Windows 10 or above.
Tier 2 Customer Support - Tickets - Danish (4392)
Company: ModSquad
Location: Remote
Posted Nov 26, 2024
ModSquad is seeking Tier 2 Customer Support contractors to work with top-tier brands, offering flexible schedules, competitive hourly rates, and opportunities to work with cool clients. The ideal candidate should have a positive attitude, be motivated, and have strong technical skills.
Associate Community Management Consultant - French (4395)
Company: ModSquad
Location: Remote
Posted Dec 02, 2024
The job posting is for a Community Manager position at ModSquad, a global provider of managed digital engagement services. The job requires a native French speaker with knowledge of international sports events and social media platforms. The responsibilities include community management, content creation, and crisis management. The company is an Equal Opportunity Employer and offers competitive pay rates.
General Support (Freelance) - Bilingual Korean/English (0001)
Company: ModSquad
Location: Remote
Posted Nov 25, 2024
ModSquad is seeking Mod Contractors to join their network, working on client projects with flexible schedules and hourly rates to be discussed. Requirements include a dedicated laptop, quality headset, and quiet workspace.
Customer Support - Phones, Tickets (4390)
Company: ModSquad
Location: Remote
Posted Nov 27, 2024
ModSquad is seeking Customer Support contractors to work with top-tier brands, offering flexible schedules, competitive hourly rates, and opportunities to work with cool clients. The job requires a customer service background, ability to work weekends, and a friendly tone.
Engagement Moderation - English (4430)
Company: ModSquad
Location: Remote
Posted Dec 10, 2024
ModSquad is seeking experienced Engagement Moderators to work with top-tier clients on flexible, self-scheduling projects. They offer competitive hourly rates, access to exclusive gigs, and work from home opportunities. The company is an Equal Opportunity Employer and offers paid orientation. The application process requires thorough responses and a dedicated laptop with Windows 10 or above.
Remote Customer Support - Phones, Chats, Emails, Texts (4328) - Higher Education
Company: ModSquad
Location: Remote
Posted Nov 22, 2024
ModSquad is hiring a customer support representative for a fully remote position. The job requires strong customer support experience, moderate technical knowledge, and the ability to multitask. The company offers flexible hours and a competitive pay rate.
Discord Engagement Moderation - Thai (4388)
Company: ModSquad
Location: Remote
Posted Nov 22, 2024
ModSquad is seeking Engagement Moderation contractors to work with top-tier brands, offering flexible schedules, competitive hourly rates, and opportunities to work with cool clients. The job requires proficiency in Thai, previous moderation experience, and a positive attitude.