Jobs at Moxion Power
387,823 open positions
Customer Experience Technical Representative
Company: Generac Power Systems
Location: Other US Location
Posted May 02, 2024
<p><strong>Company<strong> Generac Power Systems <p> <p><strong>Name<strong> Customer Experience Technical Representative <p> <p><strong>Req <strong> 64685 <p> <p><strong>Employment Type<strong> Full Time <p> <p><strong>Shift<strong> 1st <p> <p>At Generac we dont simply wait for opportunities to come to us Our teams consistently seek out new and innovative advances in our industry driving our great success and company growth We are a leader in the power generation industry that is successfully breaking ground in the Clean Energy segment This growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fastpaced highperformance culture Join us as we inspire change for a better world positively impact our people and the community influence and achieve positive results that support growth and innovate the industry <p> <p><strong>Job Summary <strong>The Customer Experience Technical Representative is a key contributor in delivering Generacs Customer First promise Being a Customer Experience Technical Representative requires understanding of technical product information to provide informed decisions and recommendations This role is responsible for providing excellent customer care by using knowledge of company products and resources to provide accurate information answer questions and ensure final resolution <p> <p><strong> Essential Duties and Responsibilities <strong> <p> <ul><li> Customer satisfaction <li> <li> Ability to pass product and process testing following training <li> <li> Receives and documents all customer interactions in real time <li> <li> Corresponds to customer interactions via email phone text or chat <li> <li> Maintains contact center metrics including customer satisfaction productivity and adherence <li> <li> Responds to and resolves customer technical and nontechnical inquiries and issues <li> <li> Assists customers with installation and issue resolution in the moment <li> <li> Assists customers with troubleshooting issues and offer accurate information in the moment <li> <li> Seeks out answers to customer questions utilizing the product material and tools available remaining current on products services and promotions <li> <li> Maintains product knowledge through training and continuing education <li> <li> Escalates more complex inquiries or complaints appropriately to specialized teams <li> <li> Maintain Outlook email inbox calendar and tasks regularly <li> <li> Flexible to work overtime hours to meet customer amp business need <li> <li> Data entry <li> <li> Other duties assigned <li> <ul><p><strong> Minimum Qualifications <strong> <p> <ul><li> High School Diploma or GED <li> <li> 1 year experience in a customer service role or technical troubleshooting <li> <ul><p><strong> Preferred Qualifications <strong> <p> <ul><li> Contact Center experience with troubleshooting <li> <li> Experience handling a high volume of inbound calls <li> <li> ERP Previous experience using SAP or equivalent <li> <li> CRM Pervious experience using SAP or Salesforce <li> <li> Office Platform Basic use of Microsoft Office Suite including teams outlook calendar <li> <ul><p><strong> Knowledge Skills and Abilities <strong> <p> <ul><li> Technical Aptitude Ability to excel at technical tasks <li> <li> Results Oriented Achieves successful outcomes <li> <li> Supportive Provides encouragement to peers <li> <li> Disciplined Ability to reliably adhere to policy and process <li> <li> Forward thinking Continuous Improvement mindset <li> <li> Ability to deescalate Conflict resolution skill set <li> <li> Coachable Open to learning and development <li> <li> Responsibility Accountability for honest and ethical conduct <li> <li> Receptiveness Open to receive information and its potential value <li> <li> Empathy The ability to express other experiences <li> <li> Independent Initiative Ability to think for themselves and act when necessary <li> <li> Analytical Thinking Ability to identify problems and solution <li> <li> Communication Excellent verbal and written communication skills <li> <ul><p><strong>Physical Demands <strong>While performing the duties of this job the employee is regularly required to talk and hear and use hands to manipulate objects or controls The employee is regularly required to stand and walk On occasion the incumbent may be required to stoop bend or reach above the shoulders The employee must occasionally lift up to 25 pounds Specific conditions of this job are typical of frequent and continuous computerbased work requiring periods of sitting close vision and ability to adjust focus Occasional travel <p> <p><strong>Benefits <strong> <p> <ul><li> We are an inclusive company that celebrates differences and keeps equity and respect at the forefront <li> <li> Competitive Benefits Health Dental Vision amp 401k <li> <li> 401 k retirement savings plans with company match <li> <li> Medical support programs Maternity Diabetes Treatment Decision Support and more <li> <li> Worklife benefits PTO and Holidays <li> <ul><p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law<p>
Customer Experience Coordinator (Sun Valley)
Company: Moxion Power
Location: Los Angeles, CA
Posted May 01, 2024
Moxion is a company that specializes in manufacturing all-electric mobile power and energy storage solutions. They aim to replace traditional diesel generators with their powerful, silent, and emissions-free mobile battery stations. The company is committed to environmental sustainability and disrupting the diesel economy. They are seeking a Customer Experience Coordinator to ensure seamless rental experiences, manage inquiries, oversee the rental process, and collaborate with internal teams to maintain exceptional service standards. The role requires strong communication skills, a customer-centric approach, experience in customer service roles, organizational skills, proficiency in managing paperwork, and competent computer skills. Moxion values diversity and inclusion, offering a comprehensive compensation package including health benefits, 401K, PTO, competitive equity, and more.
Director, East Development (Texas)
Company: Intersect Power
Location: Remote
Posted May 03, 2024
Intersect Power is a clean energy company that develops and owns renewable energy resources. The company is looking for a Director, East Development to lead a team in identifying and developing new utility-scale solar, wind, energy storage, and green hydrogen projects in the ERCOT and SPP market(s).
Android Developer
Company: Okaya Power Group
Location: Atlanta, GA
Posted May 02, 2024
The text describes a job position for an Android Developer with over 5 years of experience. The role requires proficiency in Android SDK, Android Studio, Java, JavaScript, XCode, Objective C, MVC Pattern, and Crash File Debugging for Android. The candidate should also be familiar with Google Play App Store Submission of commercial applications, Enterprise Distribution, and Native app security for Android. Additionally, 2 years of experience with TypeScript and Git is required. The position is based in Atlanta, GA with 3 days onsite required and involves a phone and video interview process.
Finance Director – Global Accounting & Controls
Company: OmniOn Power
Location: Dallas-Fort Worth, TX
Posted Apr 30, 2024
OmniOn Power is seeking a Finance Director - Global Accounting & Controls for their Plano, TX office. The role involves managing global accounting and internal controls processes, ensuring compliance with GAAP and regulatory requirements, and leading a team of finance professionals. The ideal candidate will have a Master's degree in finance or accounting, CPA certification, and extensive experience in finance, accounting, controls, and auditing. They should also have experience with SOX, US GAAP, SEC reporting, and IFRS, as well as managing BPO vendors and enterprise-level systems like SAP. Excellent communication, problem-solving, and leadership skills are required.
eCommerce Junior Associate
Company: Accessory Power
Location: Greater LA Area
Posted May 02, 2024
Accessory Power, a growing manufacturer of consumer electronic tech accessories, is seeking a self-starter for a full-time role in Westlake Village, CA. The ideal candidate will develop, measure, and maintain online marketplace listing content, analyze sales data, and create strategies to boost sales. They will also collaborate with the Art Department and deliver customer and marketplace analysis. The position offers a competitive salary, comprehensive benefits, and a fun work environment with various activities and events. Preferred qualifications include consumer-products marketing, PPC, AdWords, or e-commerce/SEO experience, and a genuine interest in technology and consumer electronics.
Magnetics Design Engineer
Company: OmniOn Power
Location: Dallas-Fort Worth, TX
Posted Apr 30, 2024
The company specializes in providing comprehensive solutions for electrical infrastructure, ensuring reliability and protection. They offer innovative critical power solutions and prioritize quality, operational excellence, and diversity. The company is committed to equal employment opportunities and accommodating individuals with disabilities.
Software Engineering Manager - Battery Storage (BESS)
Company: Plus Power
Location: Remote
Posted May 02, 2024
Plus Power is a leading energy storage company that is transforming the North American energy market by developing and operating standalone energy storage projects. The company is looking for a Software Engineering Manager to lead the development of its real-time energy trading platform.
Principal Data Science Optimization Engineer - Battery Storage (BESS)
Company: Plus Power
Location: Remote
Posted May 02, 2024
Plus Power, a leading energy storage company, is seeking a Principal Optimization Engineer to develop and enhance a real-time energy trading platform for grid-scale battery energy storage systems. The role involves working with optimization, forecasting, and trading teams to build market-leading optimization models for bidding assets into wholesale energy markets. The ideal candidate should have 7+ years of experience in optimization engineering or data science, proficiency in Python and optimization packages, and a strong understanding of market rules for RTOs/ISOs within the US. The company offers a competitive salary, flexible work arrangements, and a comprehensive benefits program.
Principal Scientist
Company: Solid Power
Location: Greater Boulder Area
Posted May 01, 2024
Solid Power is hiring a Principal Scientist to lead lithium metal anode development for all-solid-state batteries. The role involves managing projects, collaborating with academic partners, and mentoring junior staff. The ideal candidate should have extensive experience in Li-metal anodes, material characterization, and battery industry. A Ph.D. and 10+ years of experience are required. The position offers a competitive salary and comprehensive benefits.
Power Systems Engineer: Spring 2024 Grads
Company: Electric Power Engineers
Location: Austin, TX
Posted Apr 30, 2024
Electric Power Engineers, LLC (EPE) is seeking spring 2024 graduates for a full-time Power Systems Engineer position starting in May. The role involves working on innovative projects, gaining hands-on experience, and contributing to the development of the 'grid of the future'. EPE offers comprehensive benefits, continuous education opportunities, and a flexible work environment. The ideal candidate should be a team player with strong organizational, communication, and technical skills, and a Bachelor's degree in Electric Engineering with an emphasis in power systems.
Product Owner*
Company: Power Home Remodeling
Location: Philadelphia, PA
Posted May 03, 2024
The Product Owner is a crucial role in the development process, acting as the voice of stakeholders and users. They manage the product lifecycle, prioritize development objectives, and eliminate obstacles. They work closely with the Scrum Master and stakeholders to communicate requirements and priorities, and lead backlog grooming sessions. The Product Owner also represents business stakeholders on the scrum team, monitors competition, and manages project plans. The role requires leadership, excellent communication skills, and experience in Agile principles. Benefits include comprehensive insurance, a 401(k) program, paid parental leave, and various development opportunities.