Jobs at Navy Federal Credit Union
986,900 open positions
Navy Federal Credit Union, the nation’s largest credit union, serves active duty, retirees, and families of U.S. armed forces members. The organization has invested heavily in fintech, launching a mobile‑first banking platform, AI‑powered fraud detection, and a cloud‑native data analytics service that supports its 8 million members.
Typical hires include software engineers, data scientists, cybersecurity analysts, DevOps engineers, cloud architects, product managers, UX designers, and IT support specialists. Candidates can expect rigorous technical interviews, a culture that rewards innovation, and benefits such as competitive base salaries, performance bonuses, and generous paid time off.
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Personal Finance Specialist I
Company: Navy Federal Credit Union
Location: Winchester, VA
Posted Jan 21, 2025
The job involves providing financial counseling and debt management services to Navy Federal Credit Union members, assessing their financial situations, and recommending appropriate counseling levels. Responsibilities include interviewing members, developing personal budgets, restructuring credit terms, and negotiating with creditors. The role also involves ensuring compliance with laws and regulations, conducting workshops, and maintaining detailed records. Qualifications include significant experience in financial services, operations, and administrative support, advanced knowledge of financial practices, and strong member service skills.
IT SPECIALIST 2210, GS-12/13, ALL US CITIZENS, IT INFRASTRUCTURE DIVISION, DATA CENTER UNIT, POCATELLO, ID
Company: Federal Bureau of Investigation (FBI)
Location: Gunnison, CO
Posted Jan 21, 2025
The FBI is seeking a U.S. citizen for a full-time IT Specialist position, GS-12/13, in Pocatello, ID (Huntsville, AL also available). The role involves configuring, managing, and monitoring data center systems, installing software updates, and providing excellent customer service. GS-13 level duties include producing documentation, advising management on technical issues, and serving as a point of contact for customer complaints. Applicants must have Top Secret clearance and relevant experience. The FBI offers a comprehensive benefits package and is committed to fostering a diverse and inclusive work environment.
Intern - Year Round (Model Risk Management)
Company: Navy Federal Credit Union
Location: Vienna, VA
Posted Jan 21, 2025
Navy Federal Credit Union is seeking an intern for Model Risk Management (MRM). The role involves end-to-end validation of machine learning models, analyzing model data, conceptual soundness, assumptions, limitations, and performance. The intern will also develop a challenger model, document risk findings, and recommend mitigation strategies. Key responsibilities include leveraging Python and R for data analysis, evaluating model design and performance, and providing analytics insights to solve complex business problems. Qualifications include pursuing a master's or doctoral degree in a quantitative field, understanding of the modeling lifecycle, and skills in data mining, transformation, and statistical research.
Experience Analyst
Company: Navy Federal Credit Union
Location: Pensacola, FL
Posted Jan 21, 2025
The Experience Analyst, acting as a Product Owner for Real Estate Lending, oversees product enhancements, coordinates with other POs, and drives product delivery. They develop acceptance criteria, manage product backlog, and facilitate User Acceptance Testing. The role requires a Bachelor's degree, 3+ years of experience, and Scrum Alliance certification. Desired qualifications include knowledge of credit union operations, analytical skills, and experience in the mortgage industry.
ETS Engineer IV - Mainframe - CICS & MQ Systems Programmer
Company: Navy Federal Credit Union
Location: Vienna, VA
Posted Jan 21, 2025
Navy Federal Credit Union is seeking a CICS and MQ Systems Programmer with at least 5-6 years of experience. The role involves providing 24x7x365 support for CICS Transaction Server, WebSphere MQ, and related software. Key responsibilities include maintaining high availability environments, troubleshooting, software deployment, and providing technical guidance. The ideal candidate should have experience in queue sharing group configuration, CICS configuration, tuning, and production support. Familiarity with VSAM, DB2 in CICS, Unix System Services or Linux, monitoring tools, automation tools, and dump diagnosis is beneficial. The role also involves full life-cycle project management, leading project teams, and providing technical direction. Expertise in engineering principles, database and presentation software, and strong communication skills are required.
Principal Architect (Azure)
Company: Navy Federal Credit Union
Location: Pensacola, FL
Posted Jan 21, 2025
Navy Federal is seeking a Principal Architect to modernize payments infrastructure and products, including ACH, Wires, Cashier's Checks, and Western Union. The role involves designing and delivering a secure, scalable, cloud-native payment processing platform, primarily using Microsoft Azure or similar cloud technologies. The Principal Architect will provide technical leadership, recommend best practices for real-time and cloud-native integrations, scalability, security, and reliability. Key responsibilities include leading Azure microservices development, providing Azure best practices, designing API architecture, and building a unified payment orchestration platform. The ideal candidate should have significant experience in cloud infrastructure, API Driven, Domain Driven, and Event Driven architectures, Kubernetes, Event Hub, Service Bus, API Gateways, big data technologies, and SaaS integrations. A Master's degree in computer science, Information Technology, or related field is preferred.
SUPERVISORY IT SPECIALIST 2210, GS-14, ALL US CITIZENS, IT INFRASTRUCTURE DIVISION, NETWORK MANAGEMENT UNIT, HUNTSVILLE AL, WASHINGTON DC
Company: Federal Bureau of Investigation (FBI)
Location: Gunnison, CO
Posted Jan 21, 2025
The FBI is seeking a Supervisory IT Specialist, GS-14 for the IT Infrastructure Division's Network Management Unit. The job is open to all U.S. citizens and is located in Huntsville, AL or Washington DC. The role involves leading, supervising, and assisting unit personnel in sourcing, scoping, researching, and documenting IT requirements. The successful candidate will engage stakeholders, inform division leadership, and mentor unit personnel. Key requirements include U.S. citizenship and ability to obtain a Top Secret-SCI clearance. The position offers a base salary of $106,382.00-$138,296.00, flexible working hours, and potential incentives.
Accountant I - Technical Accounting
Company: Navy Federal Credit Union
Location: Vienna, VA
Posted Jan 21, 2025
Mortgage Collection Counselor III
Company: Navy Federal Credit Union
Location: Vienna, VA
Posted Jan 21, 2025
Navy Federal is seeking a seasoned professional to manage past due mortgage and equity accounts, ensuring compliance with various regulations. The role involves controlling delinquencies, providing financial counseling, and mitigating loss. The candidate will also serve as a mentor, training team members and handling complex tasks independently. Key responsibilities include reviewing account data, contacting members, maintaining accurate records, and offering solutions to prevent bankruptcy or charge-off. The ideal candidate should have significant experience in clerical or administrative duties, member service, and resolving complex mortgage collection issues. Expert knowledge of NFCU, Fannie Mae, VA, and Freddie Mac guidelines, along with understanding of consumer protection rules, is required. Advanced skills in research, analysis, problem-solving, communication, and database software are essential.
Member Service Representative (Full-Time) - NS Newport
Company: Navy Federal Credit Union
Location: Middletown, RI
Posted Jan 21, 2025
Assistant Manager, Branch Office (Full-Time) - Aurora
Company: Navy Federal Credit Union
Location: Aurora, CO
Posted Jan 21, 2025
The role involves overseeing a branch office, supervising staff, ensuring compliance with regulations, and participating in marketing activities. Responsibilities include managing cash operations, leading team development, and ensuring high-quality member service. Required qualifications include knowledge of financial products and regulations, organizational skills, and effective communication. A Bachelor's Degree in relevant fields is desired but not mandatory. The position offers competitive pay and benefits, and is part of a highly-rated workplace.
Member Service Representative (Full-Time) - Hampton
Company: Navy Federal Credit Union
Location: Newport News, VA
Posted Jan 21, 2025
Navy Federal Credit Union is offering a position that involves providing a comprehensive range of products and services to members, including depository accounts, lending products, and credit/debit cards. The role requires performing moderately complex platform banking functions under supervision, assisting lower-level team members, and ensuring compliance with financial regulations. Responsibilities include analyzing and resolving account/loan discrepancies, counseling members on products, and cross-servicing opportunities. Qualifications include the ability to work independently and in a team, knowledge of banking products, and strong communication skills. Desired qualifications include customer service experience and familiarity with a credit union environment. Navy Federal is recognized as a top employer by multiple organizations, emphasizing a supportive and competitive work culture.