Jobs at Navy Federal Credit Union

986,900 open positions

Navy Federal Credit Union, the nation’s largest credit union, serves active duty, retirees, and families of U.S. armed forces members. The organization has invested heavily in fintech, launching a mobile‑first banking platform, AI‑powered fraud detection, and a cloud‑native data analytics service that supports its 8 million members.

Typical hires include software engineers, data scientists, cybersecurity analysts, DevOps engineers, cloud architects, product managers, UX designers, and IT support specialists. Candidates can expect rigorous technical interviews, a culture that rewards innovation, and benefits such as competitive base salaries, performance bonuses, and generous paid time off.

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ETS Technician IV - Network Operations

Company: Navy Federal Credit Union

Location: Vienna, VA

Posted Dec 19, 2024

The job description is for a Network Engineer role at Navy Federal Credit Union, involving planning, installation, and support of ETS equipment including routers, switches, and modems. The role requires significant experience in network engineering, knowledge of Cisco devices, and SD-WAN technologies. Responsibilities include diagnosing network issues, maintaining inventory, training team members, and presenting technical solutions. The successful candidate will have advanced skills in organization, analysis, problem-solving, and communication, along with a Bachelor's degree in a relevant field.

Senior Learning Solutions Architect

Company: Navy Federal Credit Union

Location: Pensacola, FL

Posted Dec 19, 2024

The role involves consulting with Navy Federal's leaders to identify learning gaps and recommend solutions aligned with the company's strategy. Collaboration with various teams to understand organizational learning needs and develop strategy-focused learning plans is required. The role also includes curating content, measuring learning effectiveness, and serving as a learning subject matter expert. The ideal candidate should have expertise in program management, learning science, instructional design, and more, with advanced knowledge in ROI measurement and strategic planning.

Senior Technical Risk Analyst

Company: Navy Federal Credit Union

Location: Vienna, VA

Posted Dec 19, 2024

The role involves assessing and managing technical risks across the organization's IT and operational environments. The individual will collaborate with cross-functional teams to identify and analyze emerging technology risks, implement risk management strategies, and maintain compliance with industry standards and regulations. They will develop frameworks for risk identification, reporting, mitigation, and control, and play a key role in understanding the technological landscape. The position requires advanced skills and proficiency with procedures and techniques, and a strong understanding of IT systems, network architecture, cloud technologies, and cybersecurity. The candidate should have experience in technical risk management, cybersecurity, or IT governance, and be able to convey complex risk concepts to non-technical stakeholders.

Enterprise Risk Analyst II

Company: Navy Federal Credit Union

Location: Vienna, VA

Posted Dec 19, 2024

The role involves supporting the growth and administration of the Enterprise Risk Management (ERM) program at an enterprise level. This includes implementing and improving the corporate framework for identifying, analyzing, measuring, and monitoring enterprise risks. The individual will lead risk assessors, drive consistent use of the ERM framework, and contribute to the development of the risk appetite framework. They will also provide thought leadership, support the Senior Vice President and Vice Presidents of Enterprise Risk, and assist with the development of policies, procedures, and training materials. The role requires strong knowledge of banking/financial industry standards, minimum of 5-7 years of hands-on experience with enterprise risk assessments, and excellent analytical, communication, and organizational skills.

Member Service Representative (Part-Time) - Burke

Company: Navy Federal Credit Union

Location: Springfield, VA

Posted Dec 19, 2024

Navy Federal Credit Union is seeking a candidate for a position that involves providing a full range of products and services, including depository accounts, lending products, and credit/debit cards. The role requires analyzing and resolving account/loan problems, assisting members with applications, and counseling them on products and services. The candidate will also perform platform banking functions, assist lower-level team members, and ensure proper handling of cash and negotiable instruments. The position is eligible for a referral program and offers competitive pay, generous benefits, and a supportive work environment. Qualifications include the ability to work independently and in a team, knowledge of savings and checking products, effective communication skills, and the ability to adapt to new technologies.

Senior Technical Risk Analyst

Company: Navy Federal Credit Union

Location: Pensacola, FL

Posted Dec 19, 2024

The role involves assessing and managing technical risks across IT and operational environments, collaborating with cross-functional teams to identify and mitigate emerging technology risks. The individual will develop risk management frameworks, ensure compliance with industry standards, and work with stakeholders to implement mitigation strategies. Key responsibilities include embedding risk management into technology projects, analyzing policies and procedures, monitoring KPIs, and presenting regular reports to senior management. The ideal candidate should have a bachelor's degree in IT, Computer Science, or related fields, with advanced experience in risk management, cybersecurity, and IT governance. Strong communication and interpersonal skills are required, along with the ability to work independently and in a team. Preferred qualifications include Navy Federal experience, IT risk environment experience, and relevant certifications.

Principal Data Scientist (Credit Risk)

Company: Navy Federal Credit Union

Location: Vienna, VA

Posted Dec 19, 2024

Navy Federal Credit Union's Credit Risk & Decision Science team seeks a data scientist with 6+ years of experience in statistics, machine learning, and programming. The role involves designing and developing predictive models, testing hypotheses, and creating actionable insights. The candidate must have strong communication, analytical, and leadership skills. Responsibilities include developing credit card account management strategies, supporting rate changes across lending portfolios, and mentoring junior team members. The ideal candidate will also collaborate with senior management on complex issues and contribute to the development of best practices and ethical AI.

Member Service Representative (Full-Time) - Potomac Yard

Company: Navy Federal Credit Union

Location: Alexandria, VA

Posted Dec 19, 2024

Navy Federal Credit Union is seeking a candidate for a position that involves providing a full range of products and services, including depository accounts, lending products, and credit/debit cards. The role requires analyzing and resolving account/loan problems, assisting members with applications, counseling about products, and ensuring proper handling of cash. The position also involves performing platform banking functions, assisting junior team members, and complying with financial regulations. The candidate should be able to work independently and in a team, have knowledge of banking products, and possess strong communication, organizational, and problem-solving skills. Desired qualifications include experience in member/customer service, preferably in a call center or financial institution. The role offers competitive pay, generous benefits, and a supportive work environment.

Member Service Representative (Full-Time) - Imperial Ave

Company: Navy Federal Credit Union

Location: San Diego, CA

Posted Dec 19, 2024

Navy Federal Credit Union is seeking a candidate for a position that involves providing a full range of products and services, including depository accounts, lending products, and credit/debit cards. The role requires analyzing and resolving account/loan problems, assisting members with applications, and counseling them on Navy Federal's offerings. The candidate will also perform platform banking functions, assist lower-level team members, and ensure proper handling of cash and negotiable instruments. The position is eligible for a referral program and offers competitive pay, generous benefits, and a supportive work environment. Qualifications include the ability to work independently and in a team, knowledge of savings and checking products, effective communication skills, and the ability to navigate multiple screens and PC applications.

Cloud Site Reliability Engineer (Azure) - ETS Engineer IV

Company: Navy Federal Credit Union

Location: Winchester, VA

Posted Dec 19, 2024

Navy Federal is seeking a Site Reliability Engineer to join their Cloud Team. The role involves providing support in software development, operations, and maintenance, focusing on improving performance, visibility, stability, availability, and reliability using automated solutions. Key responsibilities include setting up and maintaining Azure-native monitoring tools, building tailored dashboards, utilizing Azure Sentinel for security, implementing observability practices, and creating automation scripts. The ideal candidate should have a Bachelor's Degree in IT, hands-on experience in SRE or DevOps roles, proficiency in scripting languages, and extensive experience with Azure monitoring tools. Certifications like Azure Administrator Associate or Solutions Architect Expert are preferred. The role offers opportunities for career growth, competitive pay, and generous benefits.

Marketing Coordinator - Contract

Company: Sound Credit Union

Location: Tacoma, WA

Posted Dec 19, 2024

Sound Credit Union is currently hiring a Marketing Coordinator. The role involves providing design and marketing support, with a focus on digital content, printed materials, and internal department collaboration. The ideal candidate should have at least one year of marketing experience and proficiency in HubSpot and WordPress. The position offers a competitive salary range of $26.54 - $39.81, a supportive work environment, and opportunities for professional growth. Sound Credit Union, founded in 1940, is one of Washington State's largest credit unions with 26 branches across the Puget Sound region.

IT SPECIALIST 2210, GS-12/13, ALL US CITIZENS, IT INFRASTRUCTURE DIVISION, DEVICES MANAGEMENT UNIT, HUNTSVILLE, AL

Company: Federal Bureau of Investigation (FBI)

Location: Gunnison, CO

Posted Dec 19, 2024

The FBI is seeking a U.S. citizen for a permanent, full-time IT Specialist position in Huntsville, AL. The role, GS-12/13, involves managing IT projects, preparing reports, and communicating with various stakeholders. GS-13 candidates will also prepare briefings and develop automated processes. Key requirements include U.S. citizenship and ability to obtain a Top Secret clearance. The FBI's mission is to protect the American People and uphold the Constitution.

Frequently Asked Questions

What is it like to work at Navy Federal Credit Union?
Employees report a mission‑driven environment focused on serving military and federal communities. The culture values integrity, teamwork, and continuous learning. Benefits include competitive pay, performance bonuses, tuition reimbursement, and a 401(k) match. Work‑life balance is supported through flexible schedules and generous paid time off. Career growth is encouraged via mentorship programs and internal mobility across tech, operations, and product teams.
What types of positions are available at Navy Federal Credit Union?
The credit union hires a broad spectrum of tech roles: software engineers (frontend, backend, full stack), data scientists and analysts, cybersecurity specialists, DevOps and cloud engineers, product managers, UX/UI designers, IT support technicians, and infrastructure architects. Non‑technical roles include project managers, business analysts, and compliance officers, all of which support the organization’s digital transformation initiatives.
How can I stand out as an applicant for Navy Federal Credit Union?
Tailor your résumé to Navy Federal’s mission by highlighting experience that supports security, privacy, and member service. Showcase projects that demonstrate proficiency in cloud platforms (AWS, Azure, GCP), AI/ML, or secure coding practices. If you hold a security clearance, emphasize it. Prepare for technical interviews by practicing algorithmic problems, system design, and security case studies. Finally, connect with current employees on LinkedIn or at career events to learn insider insights and gain referrals.

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