Jobs at Nexthink
Nexthink, headquartered in Lausanne, Switzerland, is a leading digital experience platform that empowers IT teams to monitor and optimize end‑user performance in real time. With a global client base that includes Fortune 500 companies, Nexthink’s software delivers actionable insights that drive faster incident resolution and higher user satisfaction.
The company hires across a spectrum of roles—from software engineers building cloud‑native services, to data scientists modeling user behavior, to product managers shaping the roadmap, to UX designers crafting intuitive dashboards. Candidates can expect a collaborative, agile environment, competitive salaries, equity options, and the flexibility to work remotely or from one of Nexthink’s offices in Europe, the US, or Canada.
By reviewing Nexthink listings on Job Transparency, applicants gain immediate access to exact salary ranges, on‑site employee reviews, and benefits data. This transparency lets you compare compensation against industry benchmarks, gauge team morale, and make a more informed decision before you submit an application.
Customer Success Engineer
Company: Nexthink
Location: Other US Location
Posted Jan 21, 2025
Nexthink, a leader in digital employee experience management software, seeks a Customer Success Engineer with 23+ years of experience in the SaaS industry. The role involves supporting the growth of the Nexthink business globally, driving adoption of the Infinity Platform, and building executive relationships. The successful candidate will work closely with customers in the sub 150k ARR segment, focusing on onboarding, increasing user adoption, retention, and satisfaction. They will also collaborate with various Nexthink functions to drive positive customer outcomes and identify opportunities for expansion. The role requires a technical background, strong business acumen, and excellent communication skills.
Cloud Security Architect
Company: Nexthink
Location: Other US Location
Posted Jan 20, 2025
Nexthink, a global leader in digital employee experience management, is seeking a Cloud Security Architect with 7+ years of hands-on experience in designing, building, and securing cloud infrastructure on AWS. The role involves designing and implementing a secure and scalable cloud infrastructure, developing incident response plans, and staying current with cloud security threats and best practices. The company offers a competitive compensation package, private health insurance, flexible work hours, and a fun work environment.
Regional Vice President of Sales
Company: Nexthink
Location: Atlanta, GA
Posted Jan 24, 2025
Nexthink, a leader in digital employee experience management software, is seeking a Regional Vice President of Sales for the Southeast US. The role involves leading a team of 56 sales professionals, developing strategic sales initiatives, and driving growth. The ideal candidate should have at least 5 years of sales leadership experience, deep expertise in SaaS solutions, and a proven track record of success in complex sales environments. Nexthink offers a comprehensive benefits package, including flexible hours, unlimited vacation, a hybrid work model, professional training, and a 401k plan with company matching.
Technical Support Expert
Company: Nexthink
Location: Boston, MA
Posted Jan 21, 2025
Nexthink, a leader in digital employee experience management software, is seeking a Technical Support Expert with 5+ years of experience in technical customer support. The role involves handling Level 3 support requests, troubleshooting complex technical issues, and collaborating with various engineering teams. The company offers a comprehensive benefits package, including flexible hours, unlimited vacation, hybrid work model, professional training, and a 401k plan. Nexthink is committed to diversity, inclusion, and equity, with over 75 nationalities represented across 5 continents.
Engagement Manager
Company: Nexthink
Location: Other US Location
Posted Jan 24, 2025
Nexthink, a leader in digital employee experience management software, is seeking an Engagement Manager to manage professional services engagements. The role involves forecasting service bookings and revenue, defining service scope, managing project oversight, supporting the sales organization, and handling administrative responsibilities. The ideal candidate should have strong project management skills, excellent organizational and communication abilities, and experience in services management and customer-focused delivery. The company offers a competitive compensation package, flexible work model, comprehensive benefits, and opportunities for professional growth.
GTM Operations Analyst
Company: Nexthink
Location: Boston, MA
Posted Jan 23, 2025
Nexthink, a leader in digital employee experience management software, is seeking a GTM Operations Analyst. The role involves data analysis, sales process optimization, product lifecycle measurement, cross-functional collaboration, and performance monitoring. The ideal candidate should have proven experience in product marketing, marketing operations, sales enablement, or related roles, strong analytical skills, excellent communication skills, and proficiency in marketing operations platforms. Nexthink offers a competitive compensation package, flexible hours, unlimited vacation, remote work options, professional training, and comprehensive benefits.
ServiceNow Administrator (Temporary Contract - 5 months)
Company: Nexthink
Location: Other US Location
Posted Jan 20, 2025
Nexthink, a global leader in digital employee experience management, is seeking a ServiceNow administrator. The role involves maintaining, developing, and deploying the Now Platform, proposing and executing implementation solutions, leading platform maintenance, managing integrations, and providing support. The ideal candidate should have 1+ years of experience as a ServiceNow administrator, strong communication skills, knowledge in LDAP administration, ServiceNow CSA, and JavaScript. Nexthink offers a competitive compensation package, private health insurance, daily meal vouchers, a hybrid work model, flexible hours, gym subscription, flexible retribution plan, language course reimbursement, and regular company events.
Digital Workplace Architect
Company: Nexthink
Location: Other US Location
Posted Jan 08, 2025
Nexthink, a global leader in digital employee experience management, is seeking an experienced IT Digital Workplace Architect. The role involves leveraging IT operational experience to design and deliver effective solutions using Nexthink technology, identifying new use cases, staying updated on industry trends, and contributing to product strategy alignment. The ideal candidate should have extensive experience in IT operational environments, over 10 years in IT service delivery, and a solid understanding of IT infrastructure. They should also be familiar with modern endpoint management solutions, cloud computing platforms, networking principles, and emerging AI technologies. The company offers a permanent contract, competitive compensation, health insurance, a hybrid work model, flexible hours, professional training, personal accident insurance, maternity and paternity leave, and bonuses for successful referrals.
Powershell Engineer (India)
Company: Nexthink
Location: Other US Location
Posted Jan 22, 2025
Nexthink, a leader in digital employee experience management software, seeks a Senior Automation Engineer. The role involves analyzing requirements, designing and testing automation solutions using PowerShell and bash, creating workflows, and maintaining script documentation. The ideal candidate should have a BABS in Computer Science or Engineering, 4+ years of experience in developing, strong scripting knowledge in PowerShell and Bash, experience with APIs, Python Scripting, and contemporary development tools like Git. Knowledge of Office 365 products, SharePoint, Teams, Office Administration, and Azure Active Directory is a plus. The company offers a competitive compensation package, health insurance, hybrid work model, flexible hours, professional training, personal accident insurance, maternity and paternity leave, and gratuity benefits.
Growth Marketing Manager
Company: Nexthink
Location: Boston, MA
Posted Dec 28, 2024
Nexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. The company's platform enhances digital adoption, boosts employee efficiency, and maximizes the value of digital assets for successful digital transformation. The Growth Marketing Manager role involves executing and measuring integrated marketing campaigns for executive audiences, building relationships with key stakeholders, and applying KPIs analytics to drive campaign performance optimization.
Product Security Engineer
Company: Nexthink
Location: Other US Location
Posted Jan 20, 2025
Nexthink, a global leader in digital employee experience management, is seeking a Product Security Engineer with 7+ years of experience in application security, secure software development, and threat modeling. The role involves defining the application security program, championing secure coding practices, and educating developers on security best practices. The company offers a competitive compensation package, private health insurance, flexible work hours, and a fun work environment with regular company events.
Software Engineer 3 (Browser extensions)
Company: Nexthink
Location: Other US Location
Posted Jan 24, 2025
Nexthink, a leader in digital employee experience management software, is seeking an experienced web application developer for their Application Experience team. The role involves designing, implementing, and validating new features for browser extensions, building solutions that adapt to multiple browsers and platforms, and collaborating with other teams. The ideal candidate should have 5+ years of experience in web application development, proficiency in JavaScript, TypeScript, React, and understanding of data structures and algorithms. Bonus points for extensive experience in browser extension development, familiarity with service workers, and understanding of browser-specific quirks. Nexthink offers a competitive compensation package, private health insurance, flexible work hours, and a fun work environment with regular company events.