Jobs at Nuance
Nuance Communications, headquartered in San José, California, is a global leader in conversational AI and speech‑recognition technology. The company pioneered Dragon NaturallySpeaking and now powers voice assistants, transcription services, and AI‑driven analytics for industries such as healthcare, automotive, and finance.
Nuance’s hiring pipeline spans software engineering, data science, AI research, product management, and customer‑success roles. Candidates can expect a rigorous technical interview process, followed by a culture‑fit assessment that emphasizes collaboration, continuous learning, and a mission to improve patient outcomes and operational efficiency.
Job Transparency’s Nuance listings reveal exact salary ranges, remote‑work options, and employee sentiment scores. By comparing compensation across similar roles and reading real‑time reviews, you can negotiate confidently and choose a position that matches your career goals.
Senior Service Delivery Manager
Company: Nuance
Location: Burlington ON
Posted Aug 12, 2022
The Senior Service Delivery Manager (SDM) plays a pivotal role in maintaining customer satisfaction and loyalty by acting as the client advocate on operational and service management matters. The SDM serves as the customer representative for all operational matters, leads customer interaction on service-related issues, and orchestrates actions within Nuance to ensure quick resolution.