Jobs at OneSignal
185 open positions
Lead Data Scientist
Company: OneSignal
Location: Remote
Posted Sep 12, 2023
OneSignal is a leading omnichannel customer engagement solution, serving over a million businesses globally. They offer remote work options in several locations and have offices in San Mateo, New York, and London. The company is seeking a Lead Data Scientist with 8+ years of experience in a high-growth startup, strong SQL and Python skills, and a proactive approach. The role involves building ETL pipelines, analyzing business performance, and creating dashboards. The base salary for this full-time position is between $170,000 to $210,000, with a competitive equity program and comprehensive benefits.
Senior Software Engineer, Email Team
Company: OneSignal
Location: Remote
Posted Aug 18, 2023
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. With over a million businesses using their service, they enable companies in 140 countries to keep their users engaged. OneSignal offers remote work as a default option, has offices in multiple locations, and is venture-backed. They have a strong focus on technical excellence and mentoring junior engineers. The New York and California base salary for this full-time position is between $160,000 to $180,000.
Senior Software Engineer, Customer Engagement
Company: OneSignal
Location: Remote
Posted Aug 30, 2023
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across multiple platforms. They support over a million businesses, including major companies like Zynga and USA Today, and are venture-backed by prominent firms. OneSignal offers remote work in several locations and has offices in San Mateo, New York City, and London. The company values a healthy work-life balance, kindness, and personal growth. The Customer Engagement team develops products and features for multi-channel user engagement campaigns. As a Senior Remote Software Engineer, you'll collaborate with cross-functional teams, design and implement new features, and contribute to system optimization.
Strategic Account Manager
Company: OneSignal
Location: Remote
Posted Aug 11, 2023
In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. We also have offices in San Mateo, CA, New York City, and London, UK. What You'll Do:Manage net new and upsell Revenue Strategic TerritoryGenerate and maintain an active pipeline of sales opportunitiesAbility to recognize ICP and buyer persona’sQualify inbound leads and generate outbound leadsLead discovery and pricing calls, as well as high-level platform demosIdentify partner and marketing opportunities to support revenue growthEvangelize the product to all prospective and existing clientsWhat You'll Bring:6+ years of software sales experienceKnowledge of regional accounts: culture, companies, currency considerationsDemonstrated success hitting & exceeding a sales quotaSolid collaboration skillsExperience with Martech, Customer Experience, Mobile SDK’s, Javascript and/or messaging a major plusIncredible attention to detail (tracking success and opportunities; follow up with customers) Bring a competitive, team spirit and a growth mindsetBonus points if you have experience selling messaging products.The New York and California base salary for this full time position is between $115,000 to $150,000, with an expected On Target Earnings (OTE) between $223,000 and $250,000/year. Whether blatant or hidden, barriers to success have no place in our workplace.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. The primary responsibilities will be to manage, source and close net new dollars focusing on the Northeast territory. This includes working with our SDR team on inbound leads, cross sell opportunities within our significant install base and generating new leads through your own outreach. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants. This is a hybrid role and you will be working out of our New York office two days a week.
Senior Data Scientist
Company: OneSignal
Location: Remote
Posted Aug 26, 2023
In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. We also have offices in San Mateo, CA, New York City, and London, UK. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. We are looking for a Lead Data Scientist who’s passionate about exploring and leveraging large amounts of data to identify key actionable insights to inform our growth & GTM strategy. What You'll Do:Build basic ETL pipelines to get data to our business systemsProvide structure and methodology, connected to our business strategy Work closely with product, engineering, and operations to understand business performance, define metrics, and provide support for KPIsAnalyze business performance to generate insights that drive business impact across various cross-functional teamsBuild dashboards and reports to create visibility into different funnels and business processes, and empower teams across the company in making data related decisionsWork with Airflow, DBT, Presto, Hightouch and introduce the latest tools into our technology stackIn the future, could build predictive analytics/ML models using internal and external data sources to identify potential new customers, those who are at risk of churn or those with potential upsell opportunitiesWhat You'll Bring:5+ years of professional experience in a technical area at a high growth startup is preferredStrong proficiency with SQL and at least basic proficiency in PythonStrong sense of ownership and proactiveness, and an ability identify problems and implement and identify solutionsStrong interpersonal and communication skills and experience working cross-functionallyThe ideal candidate would have an understanding of SaaS metrics Experience with DBT and Airflow is a plusThe New York and California base salary for this full time position is between $140,000 to $170,000. Whether blatant or hidden, barriers to success have no place in our workplace.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We offer remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. About The Team:The operations team is a highly strategic and analytical team that helps guide and implement strategic initiatives across the company.
Senior Software Engineer, User Data Team
Company: OneSignal
Location: Remote
Posted Oct 20, 2023
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across multiple platforms. They support over a million businesses, including major companies like Zynga and USA Today, and are venture-backed by prominent firms. OneSignal offers remote work options in several locations and emphasizes a healthy work-life balance. The User Data team, where the Senior Software Engineer role is located, focuses on a Customer Data Platform that provides real-time insights for businesses to engage with their users effectively. The role involves designing and implementing new features, collaborating with cross-functional teams, and working on customer-driven product development.
Senior Engineering Manager
Company: OneSignal
Location: Remote
Posted Sep 19, 2023
In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. We also have offices in San Mateo, CA, New York City, and London, UK. We tackle challenges at the intersection of engineering and product development, like notification authoring for over a dozen different platforms and multiple mediums (push, in-app, SMS, and email) and intelligent message delivery customized to each recipient.Our blog contains more information about the OneSignal Engineering career ladder and our diverse team. What You'll Do:Work with product, design, and stakeholders throughout the company to understand our strategy and business context, then communicate it to their team members to provide context for their work and capture feedbackMentor engineers you support to ensure they have a clear career growth path and the resources and opportunities they need to capture it. Provide and solicit regular feedback to help them achieve their goals.Ensure we maintain a smooth process and high work management standards overseeing the team’s projects to ensure they make work visible, have clear goals, and hit targets reliability.Work closely with managers, technical leads, and product managers to review and prioritize long-term investments in our technical and product roadmap.Help evolve our hiring practices by improving the candidate experience and furthering our efficiency and fairness in identifying key signals in our sessions.Work with our recruiting partners to source new candidates and grow your team, ensuring every new member has a smooth onboarding and is set up for success.What You'll Bring:A demonstrable ability to communicate clearly and empathetically with folks with varying communication and working styles.A servant leader mindsetA passion for mentoring engineers in your team to achieve technical excellence, grow their skills, and advance their careers.Familiarity with modern web applications & web service development. An understanding of data and performance considerations for high scale applications, and experience guiding engineers in trade-offs with a maintainability mindset.4+ years of management experience supporting software engineers directly, and 1+ years of managing multiple teams.The New York and California base salary for this full time position is between $215,000 to $230,000. Whether blatant or hidden, barriers to success have no place in our workplace.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Our small team’s work makes a massive impact. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. About The Team:Our Product Engineering group builds our main product interface (https://www.onesignal.com) and API. We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!).
Email Deliverability Specialist Lead
Company: OneSignal
Location: Remote
Posted Aug 12, 2023
In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. This role will collaborate with our internal teams (including Engineering, Product Management, Customer Success, and Customer Support) to address deliverability issues and improve our product offerings.What You'll Do:Help implement tools and processes around email and sms deliverability and complianceHelp to manage user authentication and authorization, abuse and fraud prevention, and compliance with OneSignal’s Terms of ServiceManage delivery rules and bounce classifications, monitoring and deploying automated detection systems, dashboards, alerts, and manual reviews to detect patterns, activities, and content that violates messaging policyMonitor prohibited country signups, relay signups, and payment fraudAssist customers in setting up unique dedicated IP warm-up programs, monitor their IP warming progress, and manage IP pools for senders on shared IPsConduct and monitor in-depth investigations, reviews, and audits into a customer’s engagement rates, spam complaint rates, bounces, list hygiene, email subject lines, and content to help customers improve their sending reputation and email metricsRespond to deliverability-related escalations and customer support tickets on topics including email authentication, DNS, sending reputation, deliverability, and complianceWork with customers, Internet Service Provider (ISP) abuse desks, email blocklists, and anti-spam technology providers to solve complex issuesEnsure compliance with anti-spam laws, such as CAN-SPAM, CASL, and GDPRTake an active role in the community through writing blogs, articles, and whitepapersWhat You'll Bring:12+ years of professional experience in a email deliverability, email compliance, or email consultingUp-to-date knowledge of current email best practices, strategies, and industry standardsOverall expertise in email deliverability and tools that support sendingStrong interpersonal and communication skills and experience working cross functionallyThe New York and California base salary for this full time position is between $130,000 to $180,000. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. We also have offices in San Mateo, CA, New York City, and London, UK. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. As we expand our offerings to include Push, In-App, Email, and SMS channels for B2C companies, we are seeking our first Deliverability Specialist to spearhead our deliverability and compliance functions. Whether blatant or hidden, barriers to success have no place in our workplace.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We offer remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. About The Team:Our operations team is a strategic and analytical team that drives and implements key initiatives across the company.
Senior Product Manager
Company: OneSignal
Location: Remote
Posted Sep 13, 2023
In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. We also have offices in San Mateo, CA, New York City, and London, UK. We work side-by-side with OneSignal’s engineering team to define APIs, white-board product ideas, and create visual prototypes with our experienced design team. Whether blatant or hidden, barriers to success have no place in our workplace.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. What You'll Do:Own the roadmap for your product area: understand and prioritize work so your team is always working on the most impactful initiativesTalk to customers, understand their problems, translate and evaluate these into opportunities for the businessWork closely in a cross-functional team to explore ideas, discover the problem space and shape the solutionValidate your hypotheses early and often, know when to prototype, to test, to find more dataDive deep into the technical details of our product and APIsMotivate a group of smart people to deliver products and experiences that users loveIdentify product, organizational, and process opportunities and drive these, without direction and resourcingWork with Product Marketing and the rest of the OneSignal organization to drive field enablement and customer adoptionWhat You'll Bring:6+ years of product experience operating at scale in a tech company or fast-growing startupStrong design skills - familiarity with at least one common design tool (we use Figma)Strong technical orientation - familiarity with coding - you don’t need to be a CS major, but you should have a strong quantitative and technical background and be able to navigate your way through the more complex technical requirements of the OneSignal platform Strong data analytics skills (Strong SQL skills a bonus) and the ability to formulate and structure complex analyses to answer key product questionsA demonstrated track record of delivering high-quality products at scaleResourcefulness, ability to act autonomously, with urgency and excitement to tackle new challengesBusiness sense - you can ruthlessly prioritize ways to build the company and work with our business teams to quantify the value of different features Strong communication (written & verbal) & collaboration skillsExperience in the following areas are a plus: B2B SaaS that supports Freemium up to Enterprise level customers. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. About The Team:Our product team helps build the future of how apps engage their users. We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!).
Lead Data Scientist
Company: OneSignal
Location: Remote
Posted Aug 18, 2023
In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. We are looking for a Lead Data Scientist to connect and organize our data across the company to drive visibility into performance and strategy across our sales, marketing, product, operations, finance, and engineering efforts. This can include working with a data warehouse / data lake, organizing large scale data (we send 10 billion notifications a day), and building ETLs to business systemsEvaluate ways to increase the efficiency of internal data flows and centralize sources of truthInnovate, design, and build data systems, services, and tools using GCP (Google Cloud Platform) that scale with OneSignal’s products and business requirementsWork cross functionally including with the backend engineering team as well as business teams including operations, product, marketing, sales, customer success, support, finance, etc. Analyze the data and create data insights and business insights to help move the business as well as assist and empower teams across the company in making data related decisions.Build data science / machine learning models using internal and external data sources to identify potential new customers, those who are at risk of churn or those with potential upsell opportunitiesWork with Airflow, DBT, Presto, Hightouch and introduce the latest tools into our technology stack. We also have offices in San Mateo, CA, New York City, and London, UK. The ideal candidate will have some background in data engineering. What You'll Do:Design, build and maintain business-critical data and distributed systems that will provide real time and reliable data to for all of our go to market tools and internal usersConnect our production backend / data to business systems including salesforce, marketo, intercom, google analytics, metabase, etc. Potentially, figure out how to incorporate artificial intelligence into our technology stack. Whether blatant or hidden, barriers to success have no place in our workplace.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
Product Manager
Company: OneSignal
Location: Remote
Posted Aug 30, 2023
In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. We also have offices in San Mateo, CA, New York City, and London, UK. We work side-by-side with OneSignal’s engineering team to define APIs, white-board product ideas, and create visual prototypes with our experienced design team. Whether blatant or hidden, barriers to success have no place in our workplace.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. What You'll Do:Own the roadmap for your product area: understand and prioritize work so your team is always working on the most impactful initiativesTalk to customers, understand their problems, translate and evaluate these into opportunities for the businessWork closely in a cross-functional team to explore ideas, discover the problem space and shape the solutionValidate your hypotheses early and often, know when to prototype, to test, to find more dataDive deep into the technical details of our product and APIsMotivate a group of smart people to deliver products and experiences that users loveIdentify product, organizational, and process opportunities and drive these, without direction and resourcingWork with Product Marketing and the rest of the OneSignal organization to drive field enablement and customer adoptionWhat You'll Bring:3+ years of product experience operating at scale in a tech company or fast-growing startupStrong design skills - familiarity with at least one common design tool (we use Figma)Strong technical orientation - familiarity with coding - you don’t need to be a CS major, but you should have a strong quantitative and technical background and be able to navigate your way through the more complex technical requirements of the OneSignal platform Strong data analytics skills (Strong SQL skills a bonus) and the ability to formulate and structure complex analyses to answer key product questionsA demonstrated track record of delivering high-quality products at scaleResourcefulness, ability to act autonomously, with urgency and excitement to tackle new challengesBusiness sense - you can ruthlessly prioritize ways to build the company and work with our business teams to quantify the value of different features Strong communication (written & verbal) & collaboration skillsExperience in the following areas are a plus: B2B SaaS that supports Freemium up to Enterprise level customers. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. About The Team:Our product team helps build the future of how apps engage their users. We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!).
Design Engineer
Company: OneSignal
Location: Remote
Posted Oct 09, 2023
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across multiple platforms. They support over a million businesses, including major companies like Zynga and USA Today, and are venture-backed by prominent firms. OneSignal offers remote work options in several locations and has a design team focused on user-centric design. They are seeking a web platform designer with strong accessibility and interaction design skills, experience in design systems, and proficiency in HTML, CSS, and JavaScript.