Jobs at PartnerHero
PartnerHero is a San Francisco‑based partner‑enablement platform that helps enterprises accelerate revenue by streamlining partner onboarding, training, and incentive programs. With a cloud‑native PRM solution, the company is recognized for its real‑time partner analytics and AI‑driven engagement features that reduce time‑to‑profit for channel partners.
The 212 open roles span software engineering, product management, data science, sales engineering, and customer success. Candidates can expect a fast‑paced, cross‑functional environment where iterative releases and data‑driven decisions are core. The company offers flexible remote options, a tech‑stack built around TypeScript, Go, and Kubernetes, and a culture that rewards experimentation.
Job Transparency lists every PartnerHero posting with its advertised salary, bonus ranges, and employee sentiment scores. By reviewing this data, applicants can benchmark pay against industry averages, gauge management trust levels, and target roles that fit their compensation goals before submitting an application.
Training Specialist
Company: PartnerHero
Location: Other US Location
Posted May 27, 2024
PartnerHero is a company that connects talented people globally with innovative companies. They provide training and support to help employees grow and thrive. The role of a Blended Training Specialist is to design and deliver training programs to boost employees' workplace performance.
Blended Training Specialist
Company: PartnerHero
Location: Other US Location
Posted May 27, 2024
PartnerHero is seeking a Blended Training Specialist to support the company's operations training goals. The role involves designing and conducting training programs, performing training needs assessments, and managing all phases of training interventions. The successful candidate will assist in creating interactive and engaging instructor-led and online training courses, revise and update training courses, and contribute to online instructional design and development standards. The company offers competitive compensation, benefits, and opportunities for professional growth. PartnerHero values diversity, inclusion, and equal employment opportunities.
E-commerce Services- Customer Support Specialist II (French Speaker)
Company: PartnerHero
Location: Other US Location
Posted Jul 10, 2024
PartnerHero is seeking a Customer Support Representative to join their team. The role involves responding to customer inquiries via chat and email, handling complaints and returns, and providing product information. The ideal candidate will have a minimum of 2 years of experience in a high customer contact position, strong attention to detail, and excellent communication skills.
Customer Support Specialist II
Company: PartnerHero
Location: Other US Location
Posted May 27, 2024
PartnerHero is seeking a Customer Support Specialist with experience in email, chat, and phone support, preferably in healthcare or insurance. The role involves assisting clients in accessing mental healthcare, troubleshooting platform issues, and collaborating with insurance agents. The company offers full-time employment with competitive compensation, benefits, and opportunities for growth. PartnerHero values diversity, inclusion, and employee well-being.
Senior Operations Manager
Company: PartnerHero
Location: Other US Location
Posted Jun 17, 2024
The job posting is for a Senior Operations Manager position in a Business Process Outsourcing (BPO) division. The role involves managing a team of supervisors and agents, optimizing processes, and ensuring high-quality service delivery to clients. The ideal candidate should have extensive experience in BPO operations management, with a proven track record of success. Key responsibilities include acting as a strategic advisor, identifying and evaluating partner key performance indicators, defining team performance, overseeing program operations, delivering financial results, establishing a quality-focused team culture, identifying program issues, participating in Quarterly Business Reviews, managing and mentoring staff, and fostering a problem-solving environment. The company offers competitive compensation, benefits, training opportunities, and a strong company culture centered around core values of care, growth, trust, ownership, and humility.
Customer Support Specialist with German
Company: PartnerHero
Location: Other US Location
Posted May 24, 2024
PartnerHero is seeking a German Technical Support Associate for a permanent position supporting a medical imaging company. The role involves providing excellent customer service via email, chat, and phone, troubleshooting issues, analyzing recurring problems, and assisting with payment processes. The ideal candidate should have strong English and German communication skills, be adaptable, empathetic, and a team player. Benefits include flexible working arrangements, competitive salary, vacation, benefits, retirement benefits, sabbatical leave, training opportunities, and a supportive company culture.
Customer Support Specialist II
Company: PartnerHero
Location: Other US Location
Posted Jul 10, 2024
PartnerHero is seeking a motivated Customer Support Associate to provide personalized support to customers through phone, email, and chat. The ideal candidate will have strong customer support skills, excellent communication skills, and the ability to work in a dynamic and flexible environment.
Team Lead
Company: PartnerHero
Location: Greensboro, NC
Posted Jul 10, 2024
PartnerHero is seeking a Team Lead to work with patients to find in-network mental health providers, coordinate with insurance payers, and lead a team to optimize operations. The role involves troubleshooting, educating patients, and advocating for process changes to create a delightful experience.
IT Support Specialist
Company: PartnerHero
Location: Other US Location
Posted Jul 10, 2024
PartnerHero is seeking a proactive and process-oriented IT Support Specialist to join their dynamic team. The role involves providing technical support to end-users, troubleshooting and resolving issues, and maintaining positive relationships with clients. The ideal candidate will have 12 years of experience in information technology or technical support, extensive familiarity with Windows and MacOS operating systems, and excellent communication and problem-solving skills.
Customer Support Specialist with German
Company: PartnerHero
Location: Other US Location
Posted Jun 15, 2024
PartnerHero is a company that connects talented people with innovative companies. They are looking for a German Technical Support Associate to support a new partner in the Medical Field. The role involves providing excellent customer service, troubleshooting, and creating insight reports. The company offers flexible working arrangements, competitive salary, and benefits.
Blended Training Specialist
Company: PartnerHero
Location: Other US Location
Posted Jun 15, 2024
PartnerHero is seeking a Blended Training Specialist for a full-time position in San Pedro Sula or Tegucigalpa, Honduras, starting June 27th, 2023. The role involves designing and conducting training programs to enhance employees' workplace performance. The company offers a competitive base salary, generous paid vacation, and an attractive benefits package. PartnerHero values diversity, inclusion, and equal employment opportunities.
Team Lead
Company: PartnerHero
Location: Other US Location
Posted Jun 14, 2024
PartnerHero is seeking a Team Lead for a full-time, hybrid role in San Pedro Sula or Tegucigalpa, Honduras. The role involves leading a team, establishing processes, providing feedback, and managing production levels. The ideal candidate should have excellent communication skills, team leader experience, and proficiency in Salesforce. The company offers competitive compensation, benefits, and opportunities for growth and development.