Jobs at Rackspace Technology
Rackspace Technology, founded in 1998 and headquartered in San Antonio, has earned a reputation as a leader in managed cloud services, delivering hybrid cloud solutions across AWS, Azure, and Google Cloud. With a global workforce of about 12,000 employees, the company places a premium on customer success, 24/7 operational excellence, and a culture that rewards innovation.
Job seekers encounter a wide spectrum of positions—from cloud engineers, DevOps specialists, and security analysts to customer success managers, sales executives, and marketing strategists. Candidates typically face rigorous technical assessments, collaborative projects that span multiple continents, and opportunities to work on large‑scale deployments for Fortune 500 clients.
Job Transparency provides comprehensive salary ranges, aggregated employee sentiment, and real‑time benefit data for every Rackspace listing. This data lets you benchmark offers against industry averages, negotiate with confidence, and pinpoint roles that align with your career objectives before you even submit an application.
Operations Technology People Manager
Company: McDonald’s Global Technology
Location: Chicago, IL
Posted Jan 29, 2025
McDonald's is seeking a Service Delivery Manager to lead the Operations Technology People (OTP) Program, which supports the increasing technology footprint across nearly 14,000 McDonald's restaurants in the US. The role involves strategic leadership, program management, event management, communications, training, technology deployment, incident management, relationship management, budget management, project execution, and process improvement. The ideal candidate should have 10+ years of overall business experience, 5+ years of project management experience, exceptional communication skills, and proficiency in Microsoft Office Suite. The position offers health and welfare benefits, a 401k plan, educational assistance, flexible working arrangements, and time off policies.
Customer Success Associate IV-IN
Company: Rackspace Technology
Location: Other US Location
Posted Jan 30, 2025
The job posting is for a Customer Success Associate IV position at Rackspace Technology in Gurgaon. The role involves providing support to Service Delivery Managers, managing inbound customer requests, and ensuring fast and efficient resolution. The ideal candidate should have advanced skills and expertise, a deep understanding of customer needs, and the ability to adapt to dynamic customer needs. Key responsibilities include monitoring ticket requests, responding to customer information requests, and managing support requests. The role requires an advanced understanding of the IT industry, Rackspace product portfolio, and cloud technologies. Essential skills include administrative skills, client customer service, data analysis, and technical troubleshooting. The candidate should be a full-time graduate with 4-6 years of relevant experience.
Application Developer
Company: Information Technology Strategies, Inc
Location: Remote
Posted Jan 30, 2025
Information Technology Strategies Inc is a government IT solutions provider seeking an Application Developer with a US Government SECRET IT II Clearance. The role involves consolidating and managing IT Sustainment, Customer Support, and IT Cyber & RMF Management tasks. The candidate will provide direction, guidance, and technical support to application users, support mission-critical Oracle databases and Application Web Site, implement and configure Firewall Rules, conduct WebInspect scans, develop threat models, monitor configurations, perform application log auditing, maintain compliance with Section 508 requirements, and design system architecture diagrams. The company offers competitive benefits and is an Equal Employment Opportunity employer.
Technical Product Manager III
Company: Rackspace
Location: India
Posted Jan 30, 2025
The Private Cloud PVC Engineering team at Rackspace Technology is seeking a skilled Technical Product Manager with a passion for modern web development standards. The TPM will ensure product stability and security, provide high-level technical support, and apply creative problem-solving techniques. Responsibilities include working with application owners, product and engineering managers, and development teams to prioritize features and drive project completion. The ideal candidate should have 8+ years of experience, with at least 5+ years as a Technical Product Manager in an engineering or automation team. They should be well-versed in the product development life cycle, Agile/Scrum methodologies, and have experience in web application development, UI/UX, content management, and API knowledge. Strong communication skills, both written and verbal, are required. Highly desirable skills include multi-cloud experience, especially AWS DevOps knowledge, and experience in conducting AB testing, SIT, and product testing analysis.
Operating Executive
Company: Lyra Technology Group
Location: Pittsburgh, PA
Posted Jan 28, 2025
Lyra Technology Group, a private equity-backed holding company, is seeking an Operating Executive for Wolf Consulting, a leading IT service provider in Pittsburgh. The role involves strategic IT leadership, aligning technology initiatives with business objectives, driving growth, efficiency, and innovation. The ideal candidate will have excellent communication and technical skills, and the ability to advise on solving business challenges through technology. The position is hybrid, requiring travel to clients' sites and the Monroeville office. Lyra empowers leaders early in their careers, offering opportunities for career acceleration in a growing tech company.
Senior Engagement Manager
Company: Rackspace Technology
Location: Remote
Posted Jan 28, 2025
The Rackspace Engagement Manager is responsible for managing multiple projects, ensuring coherence within the program, and maintaining an environment to support each project. Key responsibilities include developing project plans, managing customer relationships, providing guidance on service utilization, and creating business reports. The role requires a Bachelor's degree or equivalent experience, at least 2 years of relevant experience, and preferred certifications. A solid understanding of SDLC and agile vs traditional methodologies is essential. Rackspace Technology is a multicloud solutions expert, committed to equal employment opportunities.
Analyst, Cybersecurity Operations (Detection & Response) L1
Company: McDonald’s Global Technology
Location: Other US Location
Posted Jan 30, 2025
McDonald's is accelerating its growth strategy, focusing on enhancing the customer experience through technology innovation in delivery, digital, and drive-thru services. The company is investing in AI, robotics, and emerging tech to digitize its operations and improve efficiency. The L1 Response Analyst role within the Security Operations Center (SOC) is crucial for protecting McDonald's information assets, monitoring system activity, and analyzing network traffic to identify potential threats. The ideal candidate should have a foundational understanding of cybersecurity practices, cloud technologies, and incident handling procedures. McDonald's values diversity and inclusion, and the company is committed to creating an inclusive culture and contributing to its communities.
Technical Product Manager III
Company: Rackspace Technology
Location: Remote
Posted Jan 30, 2025
The Private Cloud PVC Engineering team at Rackspace Technology is seeking a skilled Technical Product Manager with a passion for modern web development standards. The TPM will ensure the stability and security of Rackspace's products and solutions, provide high-level technical support, and apply creative problem-solving techniques. The role involves working with cutting-edge applications, prioritizing features, and driving project progress. The ideal candidate should have 8+ years of experience, with a minimum of 5+ years as a Technical Product Manager in an Engineering or Automation Team. They should be well-versed in the product development life cycle, Agile/Scrum methodologies, and have experience in web application development, UI/UX, content management, and API knowledge. Strong communication skills, both written and verbal, are essential. Additional desirable skills include multi-cloud experience, especially AWS DevOps knowledge, and experience in conducting AB Testing, SIT, and product testing analysis.
Data Protection Specialist
Company: Rackspace Technology
Location: Other US Location
Posted Jan 30, 2025
Rackspace Technology is seeking a Data Protection Specialist to establish a governance framework for data information security and implement DLP solutions. The ideal candidate will have experience in classification, handling, and DLP policies. The role involves working with internal stakeholders, vendors, and legal teams to ensure compliance with data protection regulations, conducting audits, and providing training. The company is committed to embracing technology, empowering customers, and delivering end-to-end solutions.
SR Delivery Manager Technical Support
Company: Rackspace
Location: USA
Posted Jan 29, 2025
Rackspace is excited to announce a new partnership and the need to hire a Senior Delivery Manager of Technical Support. This individual will lead a team in designing and migrating a client's infrastructure into Rackspace Data Centers. Key responsibilities include managing customer retention, leading large infrastructure operations, and developing strategies for service delivery improvements. The ideal candidate should have a Bachelor's degree, preferably in a related field, and at least 7 years of relevant work experience, including direct people management and experience in the healthcare industry. The role is remote, with a preference for candidates living in the West Coast or Texas, and offers a competitive salary range.
SCCM Administrator
Company: All Lines Technology
Location: Pittsburgh, PA
Posted Jan 28, 2025
All Lines Technology is seeking an experienced SCCM Administrator for their Pittsburgh office. The role involves designing, implementing, and maintaining the SCCM infrastructure, managing software distribution, patch management, and ensuring compliance with security policies. The successful candidate will collaborate with IT teams to enhance SCCM functionalities, troubleshoot issues, and provide expertise in scripting and automation using PowerShell and C. Key responsibilities include developing and maintaining scripts, downloading and deploying corporate images, conducting testing, documenting results, and making recommendations for improvements. Requirements include proven experience in managing SCCM in a large enterprise environment, strong knowledge of MS Windows operating systems and networking principles, proficiency in scripting languages, excellent analytical and problem-solving skills, and strong communication skills.
Operations Technology People Manager Manager
Company: McDonald’s Global Technology
Location: Chicago, IL
Posted Jan 29, 2025
McDonald's is seeking a Service Delivery Manager to lead the Operations Technology People (OTP) Program, which supports the increasing technology footprint across nearly 14,000 McDonald's restaurants in the US. The role involves strategic leadership, program management, event management, communications, training, technology deployment, incident management, relationship management, budget management, project execution, and process improvement. The ideal candidate should have 10+ years of overall business experience, 5+ years of project management experience, exceptional communication skills, and proficiency in Microsoft Office Suite. The position offers health and welfare benefits, a 401k plan, educational assistance, flexible working arrangements, and time off policies.