Jobs at Rackspace Technology
697,709 open positions
Rackspace Technology, headquartered in San Antonio, Texas, is a global managed cloud services provider founded in 1998. It is renowned for hybrid cloud solutions, managed hosting, and enterprise security services, serving Fortune 500 companies, healthcare, finance, and government agencies. The company’s mission centers on customer success, reliability, and continuous innovation.
Rackspace hires across a wide spectrum of roles, including Cloud Engineer, DevOps Engineer, Security Analyst, Customer Success Manager, Product Manager, Sales Engineer, and IT Support Specialist. Technical positions typically involve hands‑on cloud architecture, automation, and security hardening, while sales and support roles focus on customer engagement and operational excellence. Candidates can expect rigorous technical assessments, collaborative cross‑functional teams, and structured career development tracks.
Job Transparency’s listings for Rackspace Technology include detailed salary ranges, market benchmarks, and employee sentiment data. By reviewing these transparent figures, job seekers can gauge competitiveness, set realistic salary expectations, and identify roles that match both skill set and compensation goals.
Product Manager
Company: DAS Technology
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Apr 29, 2024
<p><strong>Were expanding and looking for talented product management professionals to join the team at DAS Technology We have awardwinning products amp technology corporate culture excellent benefits and offer opportunities for growth and advancement <strong><p> <p><strong><strong>We are seeking an experienced<strong> <strong><strong>Product Manager<strong> to<strong> <strong>lead the product vision and planning for all assigned platform products Responsibilities include planning executing and measuring initiatives that support the product lifecycle while following the product roadmap The Product Manager gathers and prioritizes product and client requirements documents Epics and Features according to current needs and supports ongoing maintenance and enhancements of the products To stay informed about current market developments they analyze existing and new technologies and conduct competitive analysis<p> <p>In the Product Manager role you will work crossfunctionally along with internal and external stakeholders to deliver the products or enhancements to Clients and Clients customers Additionally you will interface with Clients Sales and Marketing to drive product direction and confirm the capabilities to meet market needs to ensure revenue and client satisfaction goals are exceeded <p> <p><strong>This position is required to work onsite in Scottsdale AZ <strong><p> <p><strong>Responsibilities <strong><p> <p><strong>Leadership <strong><p> <ul><li>Manage data integration and services across the DAS Technology portfolio and lead roadmap initiatives to expand service capabilities <li> <li>Deliver the product platform vision product goals release goalsacceptance criteria desired business outcomes and prioritized features and products to the Product Owner and Scrum Master to enable successful functional design and product development <li> <li>Formulate new product concepts or product enhancements to existing products to deliver on revenue goals and business Key Performance Indicators KPIs <li> <li>Act as the Subject Matter Expert for the product platform and provide or facilitate getting key information out to enable supporting and implementing the owned products <li> <li>Identify improvements and changes in process packaging positioning messaging and targeting to enhance product revenues and direct cost attributed to product <li> <li>Build and confirm new product business case and vision with stakeholders <li> <ul><p><strong>Management amp Execution <strong><p> <ul><li>Manage and prioritize product roadmap and backlog for the assigned DAS product platform <li> <li>Work with internal and external stakeholders to ensure we are capturing the proper requirements business cases and user stories for assigned products <li> <li>Monitor product financial sales and marketing metrics interpret the data for trends and formulate any corrective action <li> <li>Act as a liaison for products across departments and DAS leadership <li> <li>Lead daily standups and weekly sprint groomingplanning meetings with the development team <li> <li>Identify clients needs and strategize how we can help fulfill those needs through our technology and solutions <li> <li>Define and analyze what success looks like for each existing and new product <li> <li>Measure and assess client satisfaction with new product introductions <li> <ul><p><strong>Requirements <strong><p> <ul><li>3+ years of experience in building digital products for digital marketing digital advertising or other relevant experience on social media platforms display advertising networks search platforms and other digital marketing platforms <li> <li>5+ years of experience in marketing business management salespresales product development or consulting environment in a technologyfocused role preferably automotive retail software <li> <li>Working knowledge of delivery products with Lean Agile with Scrum <li> <li>Advanced interpersonal communication skills and ability to relate with and understand business audiences and develop technology solutions <li> <li>Working experience in conducting competitive research and analysis <li> <li>Extremely strong at executive presentations framing arguments design of information presence when presenting <li> <li><strong>W<strong><strong>ork onsite in Scottsdale AZ<strong><li> <ul><p><strong>Education <strong><p> <p>The ideal candidate will have one or more of the following <p> <ul><li>Bachelors or Masters degree in Computer Science Computer Engineering Business or a related field from an accredited university <li> <li>Advanced technical education from a recognized program <li> <li>Demonstrated technical knowledge and equivalent work experience <li> <ul><p><strong>About Us <strong><p> <p>DAS Technology is the leading customer engagement technology partner empowering 9200+ businesses to leverage digital and social media environments Our innovative technology dedicated team and vibrant culture contribute to the success of our global clients Recognized worldwide for industryleading solutions DAS is seeking elite professionals to join our fastgrowing team<br ><p> <p><strong>Benefits<strong><br ><p> <p>At DAS Technology we prioritize the health happiness and financial success of our employees Our comprehensive benefits program includes<br ><p> <ul><li>FREE amp Company Subsidized Health Insurance Plans Medical Dental amp Vision <li> <li>Flexible Spending Account Dependent Care FSA Health Savings Account amp Commuter Benefits <li> <li>FREE Life Shortterm and Longterm Disability Insurance <li> <li>FREE Employee Assistance Program for Mental Wellness amp Life Planning <li> <li>Pet Care Discount Program for Veterinary Care <li> <li>401k amp Roth 401k + Company Match <li> <li>Incentive Stock Options <li> <li>Tuition amp Training Reimbursement Programs <li> <li>11 Paid Holidays amp Competitive PTO <li> <li>Monthly Bonus 12 Day Fridays <li> <li>Paid Parental Leave <li> <li>Modern fun and friendly work environment and more <li> <ul><p><strong>Equal Opportunity Employer <strong><p> <p>DAS Technology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p> <p><strong>LIOnsite<strong><p>
Cloud Administrator II
Company: Rackspace
Location: Mexico
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> Job Summary <strong> Rackspace is looking for an <strong> Cloud Administrator II <strong> to join our team This individual Provides administration for cloud computing platforms networks and systems Responsible for delivering a great customer experience Serves as an escalation point to provide technical support to customers over chat phone and via support tickets Responsible for responding to the Rackspace global support ticket queues and completing first line resolution to issues in scope Expected to follow process display good judgment in decisions and to create and maintain customer loyalty by going above and beyond the customers expectation Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed <p> <p> <p> <p> <p> <p> <strong> Work Location <strong> Remote <p> <p> <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Service Delivery Effectiveness Understands where service gaps can occur within scope of own work <p> <li> <ul> <ul> <li> <p> Value Analysis Provides customers with basic standard information regarding productsofferings <p> <li> <li> <p> Resolve or escalate levelappropriate technical issues for customers in accordance with team playbook guidelines via phone and ticketing <p> <li> <li> <p> Secure administer and improve customer technical issues which can include cloud platform and infrastructure services user management and permissions or other software issues <p> <li> <li> <p> Troubleshoot monitoring alerts and create tickets accordingly <p> <li> <li> <p> Act as an escalation point for techs inside and outside the team encouraging peers to participate in problem solving <p> <li> <li> <p> Escalate support requests according to escalation procedures <p> <li> <li> <p> Perform incident management identification assist in managing and escalation <p> <li> <li> <p> Ensure adherence to customer amp SLA commitments <p> <li> <li> <p> Manage personal ticket cue and monitor ticket response times and take appropriate actions to ensure team response time targets are met <p> <li> <li> <p> Collaborate with Account Managers and Business Development Consultants to build strong customer relationships <p> <li> <li> <p> Collaborate and share knowledge with other administrators on the support floor <p> <li> <li> <p> Provide Fanatical Experience to customers in all the above <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Developing OS troubleshooting knowledge for Linux and Windows <p> <li> <li> <p> Developing expertise in a cloud computing platform such as Azure AWS Google Openstack etc <p> <li> <li> <p> Developing knowledge to provide increased level of investigation into issues such as application servers distributions hosting servers database servers user audits patches and upgrades <p> <li> <li> <p> Developing understanding of OS specific webhosts and database technologies such as MSSQLIIS for Windows or MYSQLAPACHE for Linux <p> <li> <li> <p> Basic ability with cross platform troubleshooting tasks such as virtualization containers disk storage encryption security network connectivity NFS DNS SSLTLS firewalls and load balancers <p> <li> <li> <p> Basic knowledge of DevOps andor Microservices with at least one technology including Chef Puppet Ansible Docker Kubernetes Azure Container Service etc <p> <li> <li> <p> Basic understanding of patching documents changes based on requests for change <p> <li> <li> <p> Basic ability to apply change control procedures <p> <li> <li> <p> Requires broadened technical skills in analytical scientific methods or operational processes to perform a defined array of activities <p> <li> <li> <p> Understands how the team integrates with others to accomplish the team objectives <p> <li> <li> <p> <strong> Required Experience <strong> <p> <li> <li> <p> <strong> 1 2 years of Cloud or System Operations Administration experience <strong> <p> <li> <li> <p> <strong> Requires AWS Azure GCP Openstack or other cloud computing certification <strong> <p> <li> <ul> <ul> <li> <p> <strong> Discover your inner Racker <strong> <a class=fontbold underline fontbold underline postingslink href=httpsrackspacejobsculture rel=noopener noreferrer nofollow target=blank> Racker Life <a> <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Fluent Bilingual Spanish and English interviews will be held in English <strong> <p> <p> <strong> Role can work remotely in the states of Ciudad de Mexico Jalisco Nuevo Leon Aguascalientes Queretaro Estado de Mexico and Puebla <strong> <p> <p> <strong> This opportunity is a permanent remote job but you need to be based in Mexico at one of the above locations <strong> <p> <p> <p> <p> LIJR1 <p> <p> LIRemote <p> <p> <p> <p> <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <p> <p> <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p><p>
Manager, Technical Support (Miami, Remote)
Company: PAR Technology
Location: Other US Location
Posted Apr 29, 2024
<div> <p>Hi there Were PAR and our purpose is<p> <p><strong>To deliver solutions that connect people to the restaurants meals and moments they love<strong><p> <p>We take that responsibility very seriously As a leading provider of technology to the top restaurant brands in the world were calling all rebels instigators idealists and builders to join our constantly growing team<p> <p>PAR invented the first standalone point of sale terminal over 40 years ago yet we operate much like a startup at the forefront of restaurant technology Today our solutions span Customer loyalty engagement restaurant management payment services drivethru and full POS integrations These solutions are used to serve tens of millions of guests every day in over 120 countries <p> <p>Our mission is to build the number one restaurant technology company in the world and were off to great start<p> <p>We believe that our ambition is only limited by our ability to attract and retain great people people who are up for the challenge to change the game with us If it sounds like you belong here we should meet<p> <p><br ><p><div> <p>The <strong>Technical Support Manager<strong> leads a team of Technical Support Agents who care for PARs customers serving as the first level of support for our Customer Support team This person must be creative ambitious and eager to be part of growing the company Must be able to collaborate with other departments to escalate and resolve issues that arise This individual can build a great team by identifying talented support technicians inspiring them to grow personally and professionally and perfect them to empathize with the customer and do what it takes to deliver support that exceeds expectations This individual will also build metrics that identify customer satisfaction technician performance and overall service delivery performance<p> <p><span><em>This role will be based in Miami Florida working remotely and onsite at a critical customers office occasionally<em><span><p> <p><span><em>The shift for this position is Tuesday Saturday 10 AM 730 PM EST<em><span><p> <p><strong><u>Job Responsibilities<u><strong><p> <ul><li>Attract hire train and motivate technical support agents to perform at their highest potential<li> <li>Assist in developing ongoing trainingsupport for the technical teams Provide training to the team as changes are made and implemented <li> <li>Organize and oversee the schedule for support staff and team leads holding employees accountable to that schedule<li> <li>Create an environment that promotes curiosity continuous improvement and fun creativity<li> <li>Lead by example in setting a high bar in delivering customer service and company values<li> <li>Continually assess performance develop improvement plans and implement solutions to drive continuous improvement ensuring support agents have the resources crossfunctional relationships and processes necessary to ensure success and sustained performance To be done through regularly scheduled 1 on 1s and other meetings<li> <li>Provide constructive and timely performance evaluations per PAR processes<li> <li>Plans directs and controls the development and assigning of work among team providing support and direction<li> <li>Manage Team Leads in collaboration with the other L1 Managers in following workflow processes driving accountability with the frontline support reps and effective escalation resolution<li> <li>Handle issues affecting our customers as a main point of contact on customer escalations<li> <li>Work to train and develop Team Leads preparing them for career development within a manager role<li> <li>Work to prepare staff for career development and advancement<li> <li>Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences<li> <li>Drive KCSRight Answers methodologies through support center supporting KCS commitments and duties as assigned<li> <li>Evaluate current processes technology and organizational skills to identify areas of improvement and opportunities for advancement<li> <li>Constantly seek improvements that increase proactive support while reducing reactionary activities<li> <li>Work closely with technical support agents and engineers and any other departments needed to identify and resolve technical issues through problem solving and coaching<li> <li>Works closely with assigned ConceptsBrands during onboarding and setup of their business Maintain relationships as needed to ensure quality support is provided<li> <li>Attend ConceptBrand meetings as needed to report KPIsSLAs as requested<li> <li>Design and implement Technical Support processes for the team<li> <ul><p><strong><u>Qualifications<u><strong><p> <ul><li><strong>Minimum 2+ years management experience leading teams and growing world class customer support operations<strong><li> <li><strong>Minimum 2+ years working in a call center environment with baseline goalsKPIs<strong><li> <li><strong>B<strong><strong>ilingual preferred English amp Spanish fluency a PLUS<strong><li> <li><strong>Must be able to work this shift Tuesday Saturday 10 AM 730 PM EST <strong><li> <li><em>Demonstrated track record of providing worldclass technical support for a SaaS platform is highly preferred<em><li> <li>Customerdriven mindset you are a tireless advocate for customers<li> <li>Can effectively prioritize and escalate customer issues and drive rapid resolution with a focus on customer experience<li> <li>Can balance customer needs against PAR goals and processes while utilizing data<li> <li>Ability to influence and build successful working relationships with a diverse set of customers<li> <li>Excellent writtenverbal communication and presentation skills<li> <li>Proven capability of successful delivery of support metrics KPI developmentmonitoring and reporting out to leadership team<li> <li>CompTIA A+ certification is a plus<li> <li>KCS knowledge and understanding a plus<li> <li>AA degree a plus<li> <li>Strong analytical and problemsolving skills<li> <ul><p><br ><p><p><strong><u>Who We Are <u><strong><p> <p>At PAR we believe we will win or lose through the culture we build<p> <p>Our culture is built on 4 values<p> <ul><li>Speed we are the kind of people who do not wait for the elevator<li> <li>Ownership we want owners not renters<li> <li>Focus success is built from focusing on what matters most<li> <li>Winning Together for PAR to win we need our customers our employees our suppliers our shareholders and our community to succeed<li> <ul><p><br ><br ><p><p>The base salary range for this position is $70K$75K USD per year commensurate with work location experience skills certifications education and prior accomplishments<p> <p>The position may be eligible for additional compensation including a bonus commission andor equity as applicable<p> <div><br ><p>PAR is proud to provide equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws If you require reasonable accommodation to complete a job application preemployment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact parleavepartechcom If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website <p> <div>
Manager, Paid Media Performance
Company: DAS Technology
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Apr 29, 2024
<p>We are seeking an experienced <strong>Manager Paid Media Performance<strong> to join our Media amp Creative Services team in <strong>Old Town Scottsdale<strong> The ideal candidate is a seasoned expert in media planning and execution across digital advertising platforms has experience managing a team of Media Specialists and is an expert at executing performancebased media campaigns for clients across multiple verticals In addition an ideal candidate is experienced and skilled at setting a clear vision to help clients drive business growth and hit performance goals<p> <p>The Manager Paid Media Performance will focus on developing managing and monitoring client media programs and campaign performance implementing media planning and buying strategies communicating with other department heads developing best practices and building strong client relationships This role also includes managing internal teams motivating team members setting expectations and goals and providing training <p> <p><strong>Responsibilities <strong><p> <ul><li>Develop and present digital advertising proposals to clients demonstrating a deep understanding of their business goals and industry landscape<li> <li>Actively monitor campaign performance analyze data and identify optimization opportunities to improve campaign results and ROI<li> <li>Manage strategy development and execution for complex marketing analysis disciplines such as segmentation attitudinalmotivational analysis conceptcopy testing sales forecasting response prediction advertising effectiveness consumer profiling customer profitability analysis lifetime value media mix modeling conversion attribution analysis and ROI measurement <li> <li>Leverage 3rd party and syndicated digital research to benchmark trends andor manage expectations of forecasted trends <li> <li>Keep senior management informed of key client opportunities potential risks and other key nuances that affect the health of the business <li> <li>Embrace and encourage a culture based on teamwork collaboration and intellectual curiosity <li> <li>Motivate lead and manage internal teams working collaboratively to drive programs that meet client business objectives <li> <li>Facilitate developing and documenting best practices and frameworks to improve operational efficiencies within the team and the group <li> <li>Establish expectations and goals for the team on performance marketing thought leadership <li> <ul><p><strong>Requirements<strong><p> <ul><li>57 years of media campaign management experience in onlinedigital advertising <li> <li>5+ years of experience in interactive marketing or business consulting using data and information to drive specific targeting and marketing recommendations<li> <li>2+ years of demonstrated success in a managementleadership role<li> <li>Expert knowledge of marketing analytics platforms including Google Analytics and data visualization such as Tableau or Looker Studio <li> <li>Deep knowledge of digital advertisingmedia platforms including Google Meta and Microsoft and channels including search social programmaticdisplay and OTT <li> <li>Knowledge of statistical methods multivariant testing and conversion rate optimization methodology is preferred<li> <li>Must be proficient with MS Word Excel and PowerPoint <li> <li>Excellent writing skills knowledge of proper grammar and spelling <li> <li>Exceptional attention to detail <li> <li>Adaptive to change and the ability to prioritize or seek support in prioritization<li> <li>Able to work onsite at our headquarters in Old Town Scottsdale<li> <li>Automotive industry experience is a plus <li> <ul><p><strong>Education <strong><p> <ul><li>Bachelors degree in business marketing advertising or a related field from an accredited university andor<li> <li>Demonstrated skills knowledge and equivalent work experience<li> <ul><p><strong>About Us<strong><p> <p>DAS Technology is THE leading customer engagement technology partner helping 9200+ businesses leverage digital and social media environments Our technology team and culture contribute to the success of our clients DAS is recognized worldwide for its industryleading technology amp solutions and we are looking for elite professionals to join our growing team <p> <p><strong>Benefits<strong><p> <p>The health happiness and financial success of our employees is the basis of our comprehensive and generous benefits program which includes but is not limited to the following<p> <ul><li>FREE amp Company Subsidized Health Insurance Plans Medical Dental amp Vision<li> <li>Flexible Spending Account Dependent Care FSA Health Savings Account amp Commuter Benefits<li> <li>FREE Life Shortterm and Longterm Disability Insurance<li> <li>FREE Employee Assistance Program for Mental Wellness amp Life Planning<li> <li>Pet Care Discount Program for Veterinary Care<li> <li>401k amp Roth 401k + Company Match<li> <li>Incentive Stock Options<li> <li>Tuition amp Training Reimbursement Programs<li> <li>11 Paid Holidays amp Competitive PTO<li> <li>Monthly Bonus 12 Day Fridays<li> <li>Paid Parental Leave <li> <li>Modern fun and friendly work environment and more<li> <ul><p><strong>Equal Opportunity Employer<strong><p> <p>DAS Technology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws<p> <p>This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p> <p><strong>LIOnsite<strong><p>
Science Team Technical Lead
Company: Global Science & Technology, Inc
Location: Baltimore, MD
Posted Apr 29, 2024
<p>Global Science ampTechnology Inc GST a fastgrowing high technology firm is seeking a Subject Matter Expert SME Science Team Technical Lead to support the National Oceanic amp Atmospheric Administration NOAA Center for Satellite Applications and Research STAR This position is located in College Park MD but has the flexibility to work from home <p> <p><strong>Position Summary<strong> <p> <p>The candidate will serve as a Subject Matter Expert SME Science Team Technical Lead for TA3 as part of the GST Team supporting NOAAs Office of Atmospheric Science and Technology Applications ASTA 20 in providing management support related to the communicationcoordination between STAR Science Management Teams and Subject matter experts <p> <p><strong>Primary Duties<strong> Support satellite program requirements and monitor activities to ensure that deliveries to the various satellite programs are on time and within budget Provide scientific support services for the full range of related requirements for observing system activities to include satellite missions and managing the space and Earth environmental data that results from those missions Maintain and update science teams websites and support overarching monitoring and quality assurance activities Provide management support for the communicationcoordination between STAR science and management teams and Subject Matter Experts SMEs from industry academia and government <p> <p><strong>Required EducationExperienceSkills<strong> <p> <p>Advanced degree MS or above in Atmospheric Science or related degree eg Meteorology Environmental Science or Physical Science degree Minimum of 15 years of relevant experience Project management or team leadership experience Demonstrated experience in cost schedule and quality tracking Experience with the NOAA Center for Satellite Research and Applications STAR strongly preferred <p> <p>Technicalscientific understanding and experience with the following areas desired Remote Sensing Engineering Geology Meteorology amp Atmospheric Sciences Imaging Science amp Photographic Technology development of hyperspectral sounding retrieval algorithms and validations experience implementing enterprise environmental data records EDR algorithms experience using direct broadcast networks to provide calibrated radiances and geophysical data products technical participation experience in development and calibration of data from GOES satellites experience with evaluating Level1B and Level2 AIRS Data Products <p> <p><strong>Selected applicants will be required to complete a federal government background investigation<strong> <p> <p>GST offers competitive salaries vacation sick and holiday leave major medical dental life longterm and shortterm disability insurance 401K retirement plan tuition assistance and opportunities for employee career growth and development<p>
Senior AWS DevOps Engineer (EE+)
Company: Rackspace Technology
Location: Remote
Posted Apr 29, 2024
<p><span>Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies Weve evolved Fanatical Support to encompass the entire customer journey providing Fanatical Experience™ from first consultation to daily operations Our passionate experts combine the power of proactive alwayson service and expertise with bestinclass tools and automation to deliver technology when and how our customers need it<span><p> <p><br ><p> <p><span>Elastic Engineering+ is a new service model designed to help customers build and operate modern cloud environments While traditional cloud managed services are fixed scope and focused on infrastructure operations Rackspace Elastic Engineering helps customers embrace a cloud native approach while delivering ongoing innovation modernization and transformation in addition to worldclass 24x7x365 operations<span><p> <p><br ><p> <p><span>We are seeking a Senior DevOps Engineer with skills in AWS and experience of running public infrastructure to support and operate a complex hybrid environment We like people who get involved in all levels of technical discussions from architecture to hands on coding You will join a friendly highlycollaborative team in Poland with immediate access to the latest certifications and worldclass training schemes<span><p> <p><br ><p> <p><b>Oncall<b><span> You will join a weekly rota and can expect to be oncall roughly once every 6 weeks receiving additional compensation<span><p> <p><br ><p> <p><b>Work location<b><span> Remote you must live in Poland<span><p> <p><b>Responsibilities<b> <p><ul><li>Design and implementation of scalable software services alongside engineering and architecture teams<li> <li>Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team<li> <li>Build out of new customer cloud solutions using cloud native components<li> <li>Usage of foundational architecture and components to build out automated cloud environments CICD pipelines and supporting services frameworks<li> <li>Present architecture to clients of varying levels from Developers Business Analysts and Senior Client Leadership<li> <li>Brief senior leadership and end users at varying levels of familiarity with cloud technologies about the technology selections best practices and benefits<li> <ul><p><b>Job Requirements<b> <p><ul><li>Youll be a strong technical expert with experience on complex projects from inception to delivery to deliver automated secure and robust cloud infrastructure solutions Using your deep technical expertise you will help customers optimize their workloads by providing application focused assistance to build deploy integrate scale and heal using native AWS and 3rd party toolchains and automation oriented agile principles<li> <li>Through both handson and consultative approaches you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments performing upgrades and addressing daytoday customer issues Youre happy to get involved in all levels of technical discussions from architecture to hands on coding<li> <li>A good grounding in infrastructure technology is highly advantageous as is a programming background Leveraging personal subject matter expertise working closely with peers the role will be accountable for delivering engineering consulting services in a clientfacing role often onsite with customers Youll be the voice of Rackspace within the customer<li> <ul><p><b>Skills amp Experience<b> <p><ul><li>Proven handson experience with AWS<li> <li>Experience building cloud automation including CICD pipelines using technologies equivalent to Ansible Terraform Kubernetes Jenkins Docker<li> <li>Scripting and automation methods such as Terraform Ansible Python YAML Go<li> <li>Technical skills in as many of these as possible Public Cloud architecture AWS PaaS Containers Kubernetes PubSub FaaS etc<li> <li>Strong notions of security best practices eg using IAM Roles KMS etc<li> <li>Previous exposure to largescale system design<li> <li>Maintains an indepth knowledge of cloud related technologies and can articulate best practice approaches and practices<li> <li>Strong communication skills customer facing experience desirable<li> <ul><p> <p><p>LILP2<p> <p>LIRemote<p> <p><br ><p> <p><br ><p> <p><b>About Rackspace Technology<b><p> <p>We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future<p> <p> <p> <p> <p> <p><b>More on Rackspace Technology<b><p> <p>Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know<p> <p><p>
Enterprise Architect
Company: Information Technology Strategies, Inc
Location: Remote
Posted Apr 29, 2024
<p>Information Technology Strategies LLC is a government IT solutions provider servicing commercial and government initiative in various parts of the United States We are currently seeking an Enterprise Architect to work for our company<p> <p><strong>Summary <strong><p> <ul><li><strong>Must have an ACTIVE US Government Top SecretSCI Clearance<strong><li> <li>Will oversee all architecture work <li> <li>Will work directly with key stakeholders to ensure they are up to date on all necessary information <li> <ul><p><strong>Requirements <strong><p> <ul><li><strong>Must have an ACTIVE US Government Top SecretSCI Clearance<strong><li> <li>8+ years of Enterprise Architecture Experience<li> <li>Must have a BS degree in Computer Science or a related field <li> <li>Must have an MS degree in Computer Science or a related field OR 12+ years of Application Development experience <li> <li>Oral presentation experience and excellent oral and written communication skills<li> <li>Willingness and ability to work onsite at the DIA Headquarters in Washington DC<li> <ul><p><strong>About Us<strong><p> <p>ITStrat is a technology consulting company that holds various contract vehicles including best in class vehicles ITStrat has supported multiple clients including the Department of Homeland Security DHS Customs and Border Protection CBP and Immigration and Customs Enforcement ICE via both prime and meaningful subcontracts Additionally ITStrat has prime contracts with Defense Information Systems Agency DISA Defense Logistics Agency DLA and many others We maintain relationships with multiple large businesses<p> <p>ITStrat was established in 2002 We are a certified Woman Owned Small Business ITStrat also successfully graduated as a SBA 8A company It was an 8a company from 2008 through 2017 and currently still has 8a contract vehicles<p> <p><strong>Benefits We Offer<strong><p> <ul><li>Four MedicalVision options including an HSA plan<li> <li>Dental and Orthodontia plan<li> <li>Vision Materials plan<li> <li>Paid Life ShortTerm Disability and LongTerm Disability<li> <li>401K Retirement Program with company contribution<li> <li>Paid Vacation Holidays Sick Leave Floating Holidays Bereavement Leave<li> <li>Semimonthly pay cycle<li> <ul><p>Information Technology Strategies ITStrat is an Equal Employment Opportunity employer and it is our policy to consider applicants for employment without regard to sex race color creed religion national origin sexual orientation marital status age disability veteran status alienage ancestry and any other factors prohibited by law Employment selections are based on company and client requirements and the qualifications and skills of the candidate ITStrat is committed to actively capitalizing on the diversity of skills talents and perspectives of our employees<p>
Senior Security Operations Center Engineer
Company: SHEIN Technology LLC
Location: San Diego, CA
Posted Apr 29, 2024
SHEIN, a global fashion and lifestyle e-retailer, is seeking a Senior Security Operations Center Engineer for its San Diego office. The role involves monitoring security telemetry, analyzing security events, and ensuring all production security controls operate in compliance with established policies. The ideal candidate should have a deep technical understanding of security practices, experience in incident response, and familiarity with security industry standards. They should also have experience in security data analytics, threat-hunting, and working with development, engineering, and operational counterparts. The position offers a competitive salary range of $107,600.00 - $180,200.00 annually, along with comprehensive benefits and a dynamic work environment.
Director, Federal Client Solutions (Sales)
Company: Intact Technology
Location: Washington DC
Posted Apr 29, 2024
<p><span><br ><span><span><b>DIRECTOR FEDERAL CLIENT SOLUTIONS<b><span><span><br ><span><span><b>Reston VA Remote<b><span><span><span><p> <p><br ><span><span><span>Intact Technology is seeking a sales representative to market and sell Intacts services to federal customers that help them achieve their desired business outcomes while maintaining wonderful relationships <span><span><br ><span><span><span>This position will be primarily remote Travel may be required up to 25 <span><span><span><br ><span><span><b><span><span><span>Intact Culture<span><span><span><b><span><span><br ><span><span>Intact is committed to customer success employee satisfaction and making the world a better place Our culture thrives on individuality independence autonomy and empowerment We promote a healthy worklife balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests We cant wait to learn about yours<span><span><br ><span><span>We know that our people are our most valuable resource therefore we demonstrate an authentic interest in the wellbeing of our employees This is evident not only in the way we handle remote work and time off but also in the personal and thoughtful questions we ask and the personal development goals we help employees achieve Intact is committed to providing the highest level of service to its customers and we know that begins with employees who feel valued and fulfilled We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016 2017 2018 2019 2021 2022 and 2023 We really care about you and we really mean it <span><span><br ><span><span><span>Visit our <span><span>team page<span><span> if youd like to see what other employees are saying <span><span><span><br ><span><span><b><span><span><span>Duties amp Responsibilities<span><span><span><b><span><span><br ><span><span><span>Account Management <span><span><span><span> <p><ul><li><span><span><span>Build relationships with client and customer technical staff and end users <span><span><span><li> <li><span><span><span>Analyze client and customer needs <span><span><span><li> <li><span><span><span>Provide a high level of client relationship management <span><span><span><li> <li><span><span><span>Maintain a consistent track record of meeting quota and revenue goals<span><span><span><li> <ul><p><br ><span><span><span><span>Business Development <span><span><span><span> <p><ul><li><span><span><span>Prospect and develop new business opportunities with new and existing clients within select strategic federal accounts<span><span><span><li> <li><span><span><span>Manage business relationships with our vendor partners sales teams <span><span><span><li> <li><span><span><span>Clearly articulate Intact and technology partners strategic value proposition to highlevel executives in all markets <span><span><span><li> <li><span><span><span>Work closely with Marketing to promptly follow up on qualified leads <span><span><span><li> <li><span><span><span>Network with business partners vendors and independent consultants to remain current with industry and technology developments <span><span><span><li> <li><span><span><span>Represent and support employer at sales or demonstration presentations trade shows and conferences <span><span><span><li> <li><span><span><span>Present corporate overview and concepts to clients on an asneeded basis via web technology or coordinate with Business consultants <span><span><span><li> <li><span><span><span>Drive account penetration with new technology and develop license revenue and service opportunities <span><span><span><li> <li><span><span><span>Research and propose products systems and solutions as appropriate <span><span><span><li> <ul><p><span><span><span><span>Operations Administration <span><span><span><span> <p><ul><li><span><span><span>Complete all documentation required to complete business transactions <span><span><span><li> <li><span><span><span>Manage Account maintenance and collection process in cooperation with the Intact Account Receivables team <span><span><span><li> <li><span><span><span>Intact Sales representatives must maintain all contacts accounts forecasts and pipelines within the Sales Management System <span><span><span><li> <li><span><span><span>Facilitate crosssale of Intact services and partner products <span><span><span><li> <li><span><span><span>Assist in the development of marketing content <span><span><span><li> <li><span><span><span>Lead effort developing Statement of Work Request for proposals Request for quotes capability statements and other businesssalesmarketing presentations or documentation <span><span><span><li> <li><span><span><span>Present all contracts to Intact Management for review approval and signature <span><span><span><li> <ul><p><span><span><span><span>General <span><span><span><span> <p><ul><li><span><span><span>Intact Sales representatives are required to take appropriate vendor sales certifications <span><span><span><li> <li><span><span><span>Complete other duties as Intact assign to employees from time to time <span><span><span><li> <li><span><span><span>Work with the internal delivery team to ensure a smooth handoff of closed opportunities<span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span>Required Qualifications<span><span><span><b><span><span><span> <p><ul><li><span><span><span>5+ years of experience with software and or services sales<span><span><span><li> <li><span><span><span>2+ years of experience selling to the US Federal Government<span><span><span><li> <li><span><span><span>Customer service skills to listen to customers concerns and address their needs<span><span><span><li> <li><span><span><span>Interpersonal skills to work with various people daily build relationships and network<span><span><span><li> <li><span><span><span>Confidence and strong selfassuredness to succeed in coldcalling customers and making a sale<span><span><span><li> <li><span><span><span>Communication skills especially persuasion to convey the benefits of a product to potential customers<span><span><span><li> <li><span><span><span>Ability to travel to customer sites and various vendor conferences<span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span>Intact Technologys Talent Vision All for One One for All<span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>We are stakeholders in our customers success Do it well or not at all<span><span><span><span><span><li> <li><span><span><span><span><span>We are super passionate about delivering the best outcomes for our customers<span><span><span><span><span><li> <li><span><span><span><span><span>Our people are doers makers creators thinkers and creative problem solvers<span><span><span><span><span><li> <li><span><span><span><span><span>Our culture thrives on individuality independence autonomy and empowerment<span><span><span><span><span><li> <li><span><span><span><span><span>We encourage a healthy worklife balance<span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span>Exceptional benefits for exceptional performers<span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>Ongoing personal and professional development<span><span><span><span><span><li> <li><span><span><span><span><span>Unlimited paid time away from work to go on adventures relax or recover plus 12 paid holiday<span><span><span><span><span><li> <li><span><span><span><span><span>Company holiday closure December 25th January 1st<span><span><span><span><span><li> <li><span><span><span><span><span>Premium healthcare plans Medical Dental Vision including HSA and FSA options<span><span><span><span><span><li> <li><span><span><span><span><span>Qualified 401k Program<span><span><span><span><span><li> <li><span><span><span><span><span>Virtual happy hours and other team building events<span><span><span><span><span><li> <li><span><span><span><span><span>Wellness Clubs that cater to different interests<span><span><span><span><span><li> <ul><p><br ><span><span><span>Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individuals race color religion age gender identification sexual orientation veteran status national origin or disability<span><span><br ><span><span> <span><span><span><br > <p>
Cloud Infrastructure Engineer II - GCP
Company: McDonald's Global Technology
Location: Chicago, IL
Posted Apr 29, 2024
McDonald's is seeking a Cloud Engineer II for its Global Technology Infrastructure & Operations team. The role involves managing, configuring, and monitoring cloud infrastructure, providing guidance to Managed Service Providers, and responding to operational events. The ideal candidate should have 5+ years of cloud experience, knowledge of AWS and GCP, and experience with Infrastructure as Code (IaC) tools like Terraform and CloudFormation. The role requires strong understanding of cloud infrastructure services, observability tools, and network signals. The candidate should be a self-starter with a strong desire to automate tasks.
Senior Site Reliability Engineer - Big Data
Company: SHEIN Technology LLC
Location: San Diego, CA
Posted Apr 29, 2024
SHEIN, a global fashion and lifestyle e-retailer, is seeking a Senior Site Reliability Engineer - Big Data for its San Diego, CA office. The role involves ensuring 24/7/365 availability of SHEIN's production system, supervising capacity & utilization, and owning critical open-source services. The ideal candidate should have experience with Big Data technologies, OSS technologies, Linux, and cloud environments. They should also have a systematic problem-solving approach, full-stack debugging skills, and experience with observability tools. The role offers a competitive salary range of $107,600.00 - $180,200.00 annually, along with comprehensive benefits and perks.
Technical Support Engineer
Company: CORRIDOR Aviation Service Software / Continuum Applied Technology
Location: Atlanta, GA
Posted Apr 29, 2024
CAMP Systems, a leading provider of aircraft compliance and health management services, is expanding its digital business to streamline the exchange of parts and services in the global business aviation industry. FlightBridge, a subsidiary of CAMP Systems, offers an online booking and management platform for private and business aviation, connecting aircraft operators, FBOs, and vendors. The company fosters a collaborative work culture and is seeking a Technical Support Engineer with 3+ years of experience in a technical role, preferably in customer support or software engineering. The ideal candidate will have experience with SQL, object-oriented languages, XML/JSON, and Azure, and possess strong diagnostic, communication, and customer service skills.